Project Bank
Comparison Report

				Wave 1	Wave 1 (%)	Wave 2	Wave 2 (%)
Country: Bahrain				164.75	55		0
	Zone: Other Zone			164.75	55		0
		Branches: بنك الكويت الوطني/البحرين		65.75	66		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	4.5	90		0
			General Atmosphere	5.25	87.5		0
			Teller Appearance	8	80		0
			Teller Communication	8.75	87.5		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	10	100		0
			Customer Service Communication	8.25	82.5		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك المشرق/البحرين		46.75	47		0
			External Cleanliness	5	100		0
			Internal Cleanliness	4.25	85		0
			Availability of Advertising	4.5	90		0
			General Atmosphere	5	83.33		0
			Teller Appearance	7	70		0
			Teller Communication	3.25	32.5		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	6.25	62.5		0
			Customer Service Communication	4.5	45		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/البحرين		52.25	52		0
			External Cleanliness	4	80		0
			Internal Cleanliness	4.5	90		0
			Availability of Advertising	4	80		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	8	80		0
			Teller Communication	7.5	75		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	5.5	55		0
			Product Knowledge	2	8		0
			Speed of Service	0	0		0
Country: Jordan				11187.25	67	21381.5	72
	Zone: First Zone			1180.5	74	2361	74
		Branches: قصر شبيب		72	72	161.75	81
			External Cleanliness	3.5	70	6.5	65
			Internal Cleanliness	3	60	9.5	95
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	5	83.33	12	100
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	20	100
			Customer Service Communication	7	70	18.75	93.75
			Product Knowledge	6	24	42	84
			Speed of Service	0	0	0	0
		Branches: قصر شبيب		72	72	161.75	81
			External Cleanliness	3.5	70	6.5	65
			Internal Cleanliness	3	60	9.5	95
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	5	83.33	12	100
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	20	100
			Customer Service Communication	7	70	18.75	93.75
			Product Knowledge	6	24	42	84
			Speed of Service	0	0	0	0
		Branches: مكتب المجمع الغربي		63.25	63	150.5	75
			External Cleanliness	4	80	6	60
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	4.75	79.17	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	4.25	42.5	15.75	78.75
			Product Knowledge	4	16	31	62
			Speed of Service	0	0	0	0
		Branches: مكتب المجمع الغربي		63.25	63	150.5	75
			External Cleanliness	4	80	6	60
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	4.75	79.17	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	4.25	42.5	15.75	78.75
			Product Knowledge	4	16	31	62
			Speed of Service	0	0	0	0
		Branches: المفرق		63.75	64	144.5	72
			External Cleanliness	3.75	75	5.5	55
			Internal Cleanliness	4	80	8	80
			Availability of Advertising	5	100	9	90
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	17.5	87.5
			Product Knowledge	5	35.71	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	17.75	88.75
			Customer Service Communication	5.5	55	16.75	83.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: المفرق		63.75	64	144.5	72
			External Cleanliness	3.75	75	5.5	55
			Internal Cleanliness	4	80	8	80
			Availability of Advertising	5	100	9	90
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	17.5	87.5
			Product Knowledge	5	35.71	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	17.75	88.75
			Customer Service Communication	5.5	55	16.75	83.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: المنارة		70.5	71		0
			External Cleanliness	4	80		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	4.5	90		0
			General Atmosphere	5	83.33		0
			Teller Appearance	10	100		0
			Teller Communication	10	100		0
			Product Knowledge	14	100		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.75	77.5		0
			Customer Service Communication	6.25	62.5		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: المنطقة الحرة		87.75	88	139.75	70
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	6	100	10.5	87.5
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	15.25	76.25
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	15.5	77.5
			Customer Service Communication	10	100	14.25	71.25
			Product Knowledge	17	68	32	64
			Speed of Service	0	0	0	0
		Branches: المنطقة الحرة		87.75	88	139.75	70
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	6	100	10.5	87.5
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	15.25	76.25
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	15.5	77.5
			Customer Service Communication	10	100	14.25	71.25
			Product Knowledge	17	68	32	64
			Speed of Service	0	0	0	0
		Branches: الأزرق الشمـالي		86.5	87	136.5	68
			External Cleanliness	4	80	5	50
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	5.5	91.67	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	16.25	81.25
			Product Knowledge	6	42.86	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9	90	16.5	82.5
			Product Knowledge	24	96	23	46
			Speed of Service	0	0	0	0
		Branches: الأزرق الشمـالي		86.5	87	136.5	68
			External Cleanliness	4	80	5	50
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	5.5	91.67	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	16.25	81.25
			Product Knowledge	6	42.86	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9	90	16.5	82.5
			Product Knowledge	24	96	23	46
			Speed of Service	0	0	0	0
		Branches: الاوتستراد		84.5	85	140.5	70
			External Cleanliness	5	100	7.5	75
			Internal Cleanliness	5	100	7.75	77.5
			Availability of Advertising	4.75	95	9.5	95
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	9.75	97.5	15.5	77.5
			Product Knowledge	12	48	24	48
			Speed of Service	0	0	0	0
		Branches: الاوتستراد		84.5	85	140.5	70
			External Cleanliness	5	100	7.5	75
			Internal Cleanliness	5	100	7.75	77.5
			Availability of Advertising	4.75	95	9.5	95
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	9.75	97.5	15.5	77.5
			Product Knowledge	12	48	24	48
			Speed of Service	0	0	0	0
		Branches: الجبل الشمالي			0	150.75	75
			External Cleanliness		0	5.5	55
			Internal Cleanliness		0	9.25	92.5
			Availability of Advertising		0	8.75	87.5
			General Atmosphere		0	12	100
			Teller Appearance		0	16	80
			Teller Communication		0	16	80
			Product Knowledge		0	14	50
			Speed of Service		0	0	0
			Customer Service Appearance		0	17.75	88.75
			Customer Service Communication		0	17.5	87.5
			Product Knowledge		0	34	68
			Speed of Service		0	0	0
		Branches: الرصيفة		67.25	67	146.5	73
			External Cleanliness	4.5	90	5	50
			Internal Cleanliness	4.25	85	9	90
			Availability of Advertising	4.75	95	7.25	72.5
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	14	70
			Product Knowledge	7	50	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8.25	82.5	16.5	82.5
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الرصيفة		67.25	67	146.5	73
			External Cleanliness	4.5	90	5	50
			Internal Cleanliness	4.25	85	9	90
			Availability of Advertising	4.75	95	7.25	72.5
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	14	70
			Product Knowledge	7	50	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8.25	82.5	16.5	82.5
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الزرقاء		47.5	48	167	84
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	5	100	7.25	72.5
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	6	60	16	80
			Teller Communication	6	60	16.5	82.5
			Product Knowledge	0	0	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	16.75	83.75
			Product Knowledge	4	16	46	92
			Speed of Service	0	0	0	0
		Branches: الزرقاء		47.5	48	167	84
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	5	100	7.25	72.5
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	6	60	16	80
			Teller Communication	6	60	16.5	82.5
			Product Knowledge	0	0	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	16.75	83.75
			Product Knowledge	4	16	46	92
			Speed of Service	0	0	0	0
		Branches: الزرقاء الجديدة		76.25	76	158.25	79
			External Cleanliness	4.5	90	6	60
			Internal Cleanliness	3.75	75	9	90
			Availability of Advertising	3.5	70	8.75	87.5
			General Atmosphere	5	83.33	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	7.5	75	18.25	91.25
			Product Knowledge	10	40	40	80
			Speed of Service	0	0	0	0
		Branches: الزرقاء الجديدة		76.25	76	158.25	79
			External Cleanliness	4.5	90	6	60
			Internal Cleanliness	3.75	75	9	90
			Availability of Advertising	3.5	70	8.75	87.5
			General Atmosphere	5	83.33	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	7.5	75	18.25	91.25
			Product Knowledge	10	40	40	80
			Speed of Service	0	0	0	0
		Branches: الضليل		63.25	63	119.5	60
			External Cleanliness	3.5	70	7.25	72.5
			Internal Cleanliness	4.25	85	8.5	85
			Availability of Advertising	3.5	70	6.5	65
			General Atmosphere	6	100	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	6	42.86	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.5	85	14.75	73.75
			Product Knowledge	5	20	8	16
			Speed of Service	0	0	0	0
		Branches: الضليل		63.25	63	119.5	60
			External Cleanliness	3.5	70	7.25	72.5
			Internal Cleanliness	4.25	85	8.5	85
			Availability of Advertising	3.5	70	6.5	65
			General Atmosphere	6	100	11	91.67
			Teller Appearance	10	100	18	90
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	6	42.86	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.5	85	14.75	73.75
			Product Knowledge	5	20	8	16
			Speed of Service	0	0	0	0
		Branches: الغويرية		75.75	76	149.5	75
			External Cleanliness	4	80	5	50
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4.5	90	8	80
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	5	50	15	75
			Customer Service Communication	7.5	75	18	90
			Product Knowledge	12	48	32	64
			Speed of Service	0	0	0	0
		Branches: الغويرية		75.75	76	149.5	75
			External Cleanliness	4	80	5	50
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4.5	90	8	80
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	5	50	15	75
			Customer Service Communication	7.5	75	18	90
			Product Knowledge	12	48	32	64
			Speed of Service	0	0	0	0
		Branches: حي معصوم		80	80	144.5	72
			External Cleanliness	4	80	5.5	55
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	6	100	10.25	85.42
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	16	80
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	10	100	16.5	82.5
			Product Knowledge	9	36	34	68
			Speed of Service	0	0	0	0
		Branches: حي معصوم		80	80	144.5	72
			External Cleanliness	4	80	5.5	55
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	6	100	10.25	85.42
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	16	80
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	10	100	16.5	82.5
			Product Knowledge	9	36	34	68
			Speed of Service	0	0	0	0
		Branches: حطين		81.25	81	148.5	74
			External Cleanliness	3.5	70	5	50
			Internal Cleanliness	4.75	95	6.75	67.5
			Availability of Advertising	3.75	75	8.25	82.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9.75	97.5	16.75	83.75
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: حطين		81.25	81	148.5	74
			External Cleanliness	3.5	70	5	50
			Internal Cleanliness	4.75	95	6.75	67.5
			Availability of Advertising	3.75	75	8.25	82.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9.75	97.5	16.75	83.75
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: شارع الجيش		79.25	79	142.75	71
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4.25	85	7.5	75
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	5.75	95.83	12	100
			Teller Appearance	10	100	18	90
			Teller Communication	8.5	85	17.25	86.25
			Product Knowledge	7	50	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16	80
			Customer Service Communication	10	100	18.25	91.25
			Product Knowledge	16	64	26	52
			Speed of Service	0	0	0	0
		Branches: شارع الجيش		79.25	79	142.75	71
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4.25	85	7.5	75
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	5.75	95.83	12	100
			Teller Appearance	10	100	18	90
			Teller Communication	8.5	85	17.25	86.25
			Product Knowledge	7	50	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16	80
			Customer Service Communication	10	100	18.25	91.25
			Product Knowledge	16	64	26	52
			Speed of Service	0	0	0	0
		Branches: عوجان		81.75	82	160.25	80
			External Cleanliness	4.25	85	7.5	75
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	15.75	78.75
			Product Knowledge	14	100	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	9.75	97.5	16.5	82.5
			Product Knowledge	14	56	40	80
			Speed of Service	0	0	0	0
		Branches: عوجان		81.75	82	160.25	80
			External Cleanliness	4.25	85	7.5	75
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	15.75	78.75
			Product Knowledge	14	100	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	9.75	97.5	16.5	82.5
			Product Knowledge	14	56	40	80
			Speed of Service	0	0	0	0
	Zone: Second Zone			1091.75	64	2378.75	66
		Branches: مرج الحمام		56.5	57	158	79
			External Cleanliness	3	60	8.25	82.5
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	4.25	85	9	90
			General Atmosphere	4.25	70.83	11	91.67
			Teller Appearance	6	60	18	90
			Teller Communication	5.75	57.5	16.5	82.5
			Product Knowledge	8	57.14	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6	60	14.5	72.5
			Customer Service Communication	2.75	27.5	18.5	92.5
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: مرج الحمام		56.5	57	158	79
			External Cleanliness	3	60	8.25	82.5
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	4.25	85	9	90
			General Atmosphere	4.25	70.83	11	91.67
			Teller Appearance	6	60	18	90
			Teller Communication	5.75	57.5	16.5	82.5
			Product Knowledge	8	57.14	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6	60	14.5	72.5
			Customer Service Communication	2.75	27.5	18.5	92.5
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: ناعور		64.25	64	141.25	71
			External Cleanliness	3.5	70	8.75	87.5
			Internal Cleanliness	4	80	9.25	92.5
			Availability of Advertising	4	80	9.25	92.5
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	15.5	77.5
			Customer Service Communication	5.25	52.5	15	75
			Product Knowledge	2	8	32	64
			Speed of Service	0	0	0	0
		Branches: ناعور		64.25	64	141.25	71
			External Cleanliness	3.5	70	8.75	87.5
			Internal Cleanliness	4	80	9.25	92.5
			Availability of Advertising	4	80	9.25	92.5
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	15.5	77.5
			Customer Service Communication	5.25	52.5	15	75
			Product Knowledge	2	8	32	64
			Speed of Service	0	0	0	0
		Branches: أبو نصير		63	63	136.25	68
			External Cleanliness	4	80	10	100
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	8.5	85
			General Atmosphere	5.25	87.5	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	15.5	77.5
			Product Knowledge	8	57.14	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	7	70	11	55
			Product Knowledge	6	24	26	52
			Speed of Service	0	0	0	0
		Branches: أبو نصير		63	63	136.25	68
			External Cleanliness	4	80	10	100
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	8.5	85
			General Atmosphere	5.25	87.5	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	15.5	77.5
			Product Knowledge	8	57.14	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	7	70	11	55
			Product Knowledge	6	24	26	52
			Speed of Service	0	0	0	0
		Branches: الفحيص		70.25	70	137.75	69
			External Cleanliness	4.25	85	6	60
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.25	85	8.25	82.5
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	12.75	63.75
			Product Knowledge	9	64.29	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	6.5	65	16.75	83.75
			Product Knowledge	14	56	32	64
			Speed of Service	0	0	0	0
		Branches: الفحيص		70.25	70	137.75	69
			External Cleanliness	4.25	85	6	60
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.25	85	8.25	82.5
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	12.75	63.75
			Product Knowledge	9	64.29	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	6.5	65	16.75	83.75
			Product Knowledge	14	56	32	64
			Speed of Service	0	0	0	0
		Branches: الكريمة		73.5	74	120	60
			External Cleanliness	3.75	75	6.25	62.5
			Internal Cleanliness	4.5	90	7.75	77.5
			Availability of Advertising	3.75	75	6.5	65
			General Atmosphere	4.75	79.17	10.25	85.42
			Teller Appearance	8	80	16	80
			Teller Communication	9	90	16	80
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	8	80	11.5	57.5
			Product Knowledge	10	40	18	36
			Speed of Service	0	0	0	0
		Branches: الكريمة		73.5	74	120	60
			External Cleanliness	3.75	75	6.25	62.5
			Internal Cleanliness	4.5	90	7.75	77.5
			Availability of Advertising	3.75	75	6.5	65
			General Atmosphere	4.75	79.17	10.25	85.42
			Teller Appearance	8	80	16	80
			Teller Communication	9	90	16	80
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	8	80	11.5	57.5
			Product Knowledge	10	40	18	36
			Speed of Service	0	0	0	0
		Branches: الكرامة		51.5	52	123.5	62
			External Cleanliness	4	80	5.25	52.5
			Internal Cleanliness	4	80	8.25	82.5
			Availability of Advertising	2.5	50	7.5	75
			General Atmosphere	1.25	20.83	10	83.33
			Teller Appearance	10	100	18	90
			Teller Communication	6.75	67.5	14	70
			Product Knowledge	5	35.71	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8	80	16.75	83.75
			Product Knowledge	0	0	16	32
			Speed of Service	0	0	0	0
		Branches: الكرامة		51.5	52	123.5	62
			External Cleanliness	4	80	5.25	52.5
			Internal Cleanliness	4	80	8.25	82.5
			Availability of Advertising	2.5	50	7.5	75
			General Atmosphere	1.25	20.83	10	83.33
			Teller Appearance	10	100	18	90
			Teller Communication	6.75	67.5	14	70
			Product Knowledge	5	35.71	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8	80	16.75	83.75
			Product Knowledge	0	0	16	32
			Speed of Service	0	0	0	0
		Branches: المدينة الطبية		65	65	135.75	68
			External Cleanliness	3.75	75	9.5	95
			Internal Cleanliness	3.75	75	9.25	92.5
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	3.25	54.17	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16	80
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	2.5	25	10.75	53.75
			Product Knowledge	9	36	22	44
			Speed of Service	0	0	0	0
		Branches: المدينة الطبية		65	65	135.75	68
			External Cleanliness	3.75	75	9.5	95
			Internal Cleanliness	3.75	75	9.25	92.5
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	3.25	54.17	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16	80
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	2.5	25	10.75	53.75
			Product Knowledge	9	36	22	44
			Speed of Service	0	0	0	0
		Branches: البقعة		55.75	56	125.75	63
			External Cleanliness	4	80	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	6.5	65	11	55
			Product Knowledge	7	50	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	11.5	57.5
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: البقعة		55.75	56	125.75	63
			External Cleanliness	4	80	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	6.5	65	11	55
			Product Knowledge	7	50	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	11.5	57.5
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: الجبيهة		80.5	81	155.5	78
			External Cleanliness	4.5	90	9.5	95
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	18.25	91.25
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	9	90	18.75	93.75
			Product Knowledge	12	48	30	60
			Speed of Service	0	0	0	0
		Branches: الجبيهة		80.5	81	155.5	78
			External Cleanliness	4.5	90	9.5	95
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	18.25	91.25
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	9	90	18.75	93.75
			Product Knowledge	12	48	30	60
			Speed of Service	0	0	0	0
		Branches: السلط		63	63	133.25	67
			External Cleanliness	3.25	65	8.25	82.5
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	10	100	16	80
			Teller Communication	8.75	87.5	18	90
			Product Knowledge	5	35.71	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16	80
			Customer Service Communication	6.25	62.5	18	90
			Product Knowledge	8	32	18	36
			Speed of Service	0	0	0	0
		Branches: السلط		63	63	133.25	67
			External Cleanliness	3.25	65	8.25	82.5
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4.25	85	7.5	75
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	10	100	16	80
			Teller Communication	8.75	87.5	18	90
			Product Knowledge	5	35.71	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16	80
			Customer Service Communication	6.25	62.5	18	90
			Product Knowledge	8	32	18	36
			Speed of Service	0	0	0	0
		Branches: الشونة الجنوبية		78	78	106.25	53
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4	80	7	70
			Availability of Advertising	3.5	70	6	60
			General Atmosphere	4.25	70.83	7.75	64.58
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	8.25	41.25
			Product Knowledge	14	100	3	10.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	7	70	13	65
			Product Knowledge	14	56	22	44
			Speed of Service	0	0	0	0
		Branches: الشونة الجنوبية		78	78	106.25	53
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4	80	7	70
			Availability of Advertising	3.5	70	6	60
			General Atmosphere	4.25	70.83	7.75	64.58
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	8.25	41.25
			Product Knowledge	14	100	3	10.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	7	70	13	65
			Product Knowledge	14	56	22	44
			Speed of Service	0	0	0	0
		Branches: ام السماق		59	59	138.25	69
			External Cleanliness	3	60	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	13.5	67.5
			Product Knowledge	7	50	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.75	57.5	16.75	83.75
			Customer Service Communication	5	50	13.5	67.5
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: ام السماق		59	59	138.25	69
			External Cleanliness	3	60	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	13.5	67.5
			Product Knowledge	7	50	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.75	57.5	16.75	83.75
			Customer Service Communication	5	50	13.5	67.5
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: بوابة السلط		61.75	62	152.75	76
			External Cleanliness	4.75	95	5.25	52.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	3.75	75	8.25	82.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	17.25	86.25
			Product Knowledge	6	42.86	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16	80
			Customer Service Communication	5.25	52.5	18	90
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: بوابة السلط		61.75	62	152.75	76
			External Cleanliness	4.75	95	5.25	52.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	3.75	75	8.25	82.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	17.25	86.25
			Product Knowledge	6	42.86	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16	80
			Customer Service Communication	5.25	52.5	18	90
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: تلاع العلي			0	140.5	70
			External Cleanliness		0	7.25	72.5
			Internal Cleanliness		0	9.25	92.5
			Availability of Advertising		0	9	90
			General Atmosphere		0	11.25	93.75
			Teller Appearance		0	17	85
			Teller Communication		0	16.5	82.5
			Product Knowledge		0	8	28.57
			Speed of Service		0	0	0
			Customer Service Appearance		0	15.5	77.5
			Customer Service Communication		0	16.75	83.75
			Product Knowledge		0	30	60
			Speed of Service		0	0	0
		Branches: دير علا		72.5	73	114.75	57
			External Cleanliness	3.75	75	5.25	52.5
			Internal Cleanliness	4.25	85	6.5	65
			Availability of Advertising	3.25	65	7.5	75
			General Atmosphere	1.75	29.17	11	91.67
			Teller Appearance	7	70	18	90
			Teller Communication	9	90	13.25	66.25
			Product Knowledge	14	100	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	16	80
			Customer Service Communication	6.25	62.5	13.25	66.25
			Product Knowledge	16	64	18	36
			Speed of Service	0	0	0	0
		Branches: دير علا		72.5	73	114.75	57
			External Cleanliness	3.75	75	5.25	52.5
			Internal Cleanliness	4.25	85	6.5	65
			Availability of Advertising	3.25	65	7.5	75
			General Atmosphere	1.75	29.17	11	91.67
			Teller Appearance	7	70	18	90
			Teller Communication	9	90	13.25	66.25
			Product Knowledge	14	100	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	16	80
			Customer Service Communication	6.25	62.5	13.25	66.25
			Product Knowledge	16	64	18	36
			Speed of Service	0	0	0	0
		Branches: سيتي مول		53.5	54	106.25	53
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.5	70	7.25	72.5
			General Atmosphere	5	83.33	10.25	85.42
			Teller Appearance	8	80	15	75
			Teller Communication	6.25	62.5	14.5	72.5
			Product Knowledge	3	21.43	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	5.5	55	11.75	58.75
			Product Knowledge	4	16	4	8
			Speed of Service	0	0	0	0
		Branches: سيتي مول		53.5	54	106.25	53
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.5	70	7.25	72.5
			General Atmosphere	5	83.33	10.25	85.42
			Teller Appearance	8	80	15	75
			Teller Communication	6.25	62.5	14.5	72.5
			Product Knowledge	3	21.43	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	5.5	55	11.75	58.75
			Product Knowledge	4	16	4	8
			Speed of Service	0	0	0	0
		Branches: شارع مكة		69	69	137	69
			External Cleanliness	4.5	90	9.75	97.5
			Internal Cleanliness	4	80	10	100
			Availability of Advertising	3.75	75	8.75	87.5
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16	80
			Customer Service Communication	5.75	57.5	15.5	77.5
			Product Knowledge	7	28	24	48
			Speed of Service	0	0	0	0
		Branches: شارع مكة		69	69	137	69
			External Cleanliness	4.5	90	9.75	97.5
			Internal Cleanliness	4	80	10	100
			Availability of Advertising	3.75	75	8.75	87.5
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16	80
			Customer Service Communication	5.75	57.5	15.5	77.5
			Product Knowledge	7	28	24	48
			Speed of Service	0	0	0	0
		Branches: صويلح		54.75	55	116	58
			External Cleanliness	4.75	95	8.5	85
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.75	95	8.75	87.5
			General Atmosphere	5.75	95.83	9	75
			Teller Appearance	6	60	16	80
			Teller Communication	7.75	77.5	3.75	18.75
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6	60	17.75	88.75
			Customer Service Communication	7.75	77.5	17.5	87.5
			Product Knowledge	4	16	18	36
			Speed of Service	0	0	0	0
		Branches: صويلح		54.75	55	116	58
			External Cleanliness	4.75	95	8.5	85
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.75	95	8.75	87.5
			General Atmosphere	5.75	95.83	9	75
			Teller Appearance	6	60	16	80
			Teller Communication	7.75	77.5	3.75	18.75
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6	60	17.75	88.75
			Customer Service Communication	7.75	77.5	17.5	87.5
			Product Knowledge	4	16	18	36
			Speed of Service	0	0	0	0
	Zone: Third Zone			1251.5	66	2932.75	77
		Branches: مكتب الصويفية		59.75	60	152	76
			External Cleanliness	4.5	90	7.75	77.5
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	8.25	82.5
			General Atmosphere	5.5	91.67	11.25	93.75
			Teller Appearance	8	80	16	80
			Teller Communication	4.5	45	17.25	86.25
			Product Knowledge	10	71.43	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	5.5	55	17	85
			Product Knowledge	6	24	30	60
			Speed of Service	0	0	0	0
		Branches: مكتب الصويفية		59.75	60	152	76
			External Cleanliness	4.5	90	7.75	77.5
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	8.25	82.5
			General Atmosphere	5.5	91.67	11.25	93.75
			Teller Appearance	8	80	16	80
			Teller Communication	4.5	45	17.25	86.25
			Product Knowledge	10	71.43	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	5.5	55	17	85
			Product Knowledge	6	24	30	60
			Speed of Service	0	0	0	0
		Branches: مكتب جاليريا مول		60.5	61	139.5	70
			External Cleanliness	5	100	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	5.5	91.67	11.25	93.75
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	13	65
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	17.75	88.75
			Customer Service Communication	7.75	77.5	18.75	93.75
			Product Knowledge	4	16	16	32
			Speed of Service	0	0	0	0
		Branches: مكتب جاليريا مول		60.5	61	139.5	70
			External Cleanliness	5	100	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	5.5	91.67	11.25	93.75
			Teller Appearance	8	80	16	80
			Teller Communication	9.5	95	13	65
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	17.75	88.75
			Customer Service Communication	7.75	77.5	18.75	93.75
			Product Knowledge	4	16	16	32
			Speed of Service	0	0	0	0
		Branches: مكتب شارع وادي صقرة		60.75	61	153.75	77
			External Cleanliness	4	80	7.75	77.5
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4	80	8.75	87.5
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.75	83.75
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.75	57.5	18.25	91.25
			Customer Service Communication	5.25	52.5	17.75	88.75
			Product Knowledge	0	0	36	72
			Speed of Service	0	0	0	0
		Branches: مكتب شارع وادي صقرة		60.75	61	153.75	77
			External Cleanliness	4	80	7.75	77.5
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	4	80	8.75	87.5
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.75	83.75
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.75	57.5	18.25	91.25
			Customer Service Communication	5.25	52.5	17.75	88.75
			Product Knowledge	0	0	36	72
			Speed of Service	0	0	0	0
		Branches: مكتب ضاحية الامير راشد		85.5	86	156	78
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	10	100
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	15	75
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	9.75	97.5	16.75	83.75
			Product Knowledge	13	52	32	64
			Speed of Service	0	0	0	0
		Branches: مكتب ضاحية الامير راشد		85.5	86	156	78
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	10	100
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	15	75
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	9.75	97.5	16.75	83.75
			Product Knowledge	13	52	32	64
			Speed of Service	0	0	0	0
		Branches: الاطفال		76	76	140.25	70
			External Cleanliness	4.75	95	9.75	97.5
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	5	100	10	100
			General Atmosphere	5.75	95.83	10.5	87.5
			Teller Appearance	8	80	18	90
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	13	92.86	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	9.25	92.5	14.5	72.5
			Product Knowledge	10	40	28	56
			Speed of Service	0	0	0	0
		Branches: الاطفال		76	76	140.25	70
			External Cleanliness	4.75	95	9.75	97.5
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	5	100	10	100
			General Atmosphere	5.75	95.83	10.5	87.5
			Teller Appearance	8	80	18	90
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	13	92.86	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	9.25	92.5	14.5	72.5
			Product Knowledge	10	40	28	56
			Speed of Service	0	0	0	0
		Branches: البيادر		68.25	68	153.75	77
			External Cleanliness	4.5	90	8.25	82.5
			Internal Cleanliness	4.5	90	8.5	85
			Availability of Advertising	3.75	75	9	90
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	15	75
			Teller Communication	9.5	95	17.25	86.25
			Product Knowledge	4	28.57	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	8.25	82.5	16.75	83.75
			Product Knowledge	12	48	36	72
			Speed of Service	0	0	0	0
		Branches: البيادر		68.25	68	153.75	77
			External Cleanliness	4.5	90	8.25	82.5
			Internal Cleanliness	4.5	90	8.5	85
			Availability of Advertising	3.75	75	9	90
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	15	75
			Teller Communication	9.5	95	17.25	86.25
			Product Knowledge	4	28.57	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	8.25	82.5	16.75	83.75
			Product Knowledge	12	48	36	72
			Speed of Service	0	0	0	0
		Branches: الدوار الخامس		68.75	69	167.25	84
			External Cleanliness	4.25	85	10	100
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	5	83.33	10.75	89.58
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	18.25	91.25
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16.5	82.5
			Customer Service Communication	7.75	77.5	18	90
			Product Knowledge	0	0	42	84
			Speed of Service	0	0	0	0
		Branches: الدوار الخامس		68.75	69	167.25	84
			External Cleanliness	4.25	85	10	100
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	5	83.33	10.75	89.58
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	18.25	91.25
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	16.5	82.5
			Customer Service Communication	7.75	77.5	18	90
			Product Knowledge	0	0	42	84
			Speed of Service	0	0	0	0
		Branches: الرابية		62.75	63	154.75	77
			External Cleanliness	4.25	85	9.25	92.5
			Internal Cleanliness	4.75	95	9.5	95
			Availability of Advertising	4	80	10	100
			General Atmosphere	5	83.33	10.5	87.5
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	15.5	77.5
			Product Knowledge	2	14.29	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.25	82.5	16	80
			Product Knowledge	10	40	40	80
			Speed of Service	0	0	0	0
		Branches: الرابية		62.75	63	154.75	77
			External Cleanliness	4.25	85	9.25	92.5
			Internal Cleanliness	4.75	95	9.5	95
			Availability of Advertising	4	80	10	100
			General Atmosphere	5	83.33	10.5	87.5
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	15.5	77.5
			Product Knowledge	2	14.29	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.25	82.5	16	80
			Product Knowledge	10	40	40	80
			Speed of Service	0	0	0	0
		Branches: الشيمساني		68	68	174.25	87
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.25	92.5
			General Atmosphere	5.5	91.67	9.5	79.17
			Teller Appearance	8	80	20	100
			Teller Communication	9.25	92.5	17.5	87.5
			Product Knowledge	3	21.43	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	8.25	82.5	17.5	87.5
			Product Knowledge	12	48	49	98
			Speed of Service	0	0	0	0
		Branches: الشيمساني		68	68	174.25	87
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.25	92.5
			General Atmosphere	5.5	91.67	9.5	79.17
			Teller Appearance	8	80	20	100
			Teller Communication	9.25	92.5	17.5	87.5
			Product Knowledge	3	21.43	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	8.25	82.5	17.5	87.5
			Product Knowledge	12	48	49	98
			Speed of Service	0	0	0	0
		Branches: ام اذينة		52.5	53	146.5	73
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	4.75	95	9.5	95
			Availability of Advertising	4.5	90	10	100
			General Atmosphere	4.25	70.83	12	100
			Teller Appearance	8	80	17	85
			Teller Communication	6	60	17.5	87.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	7.25	72.5	18	90
			Product Knowledge	2	8	26	52
			Speed of Service	0	0	0	0
		Branches: ام اذينة		52.5	53	146.5	73
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	4.75	95	9.5	95
			Availability of Advertising	4.5	90	10	100
			General Atmosphere	4.25	70.83	12	100
			Teller Appearance	8	80	17	85
			Teller Communication	6	60	17.5	87.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	7.25	72.5	18	90
			Product Knowledge	2	8	26	52
			Speed of Service	0	0	0	0
		Branches: بارك بلازا		57.5	58	150.5	75
			External Cleanliness	4.75	95	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	14.25	71.25
			Product Knowledge	8	57.14	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	18.25	91.25
			Customer Service Communication	5.25	52.5	18	90
			Product Knowledge	0	0	28	56
			Speed of Service	0	0	0	0
		Branches: بارك بلازا		57.5	58	150.5	75
			External Cleanliness	4.75	95	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	14.25	71.25
			Product Knowledge	8	57.14	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	18.25	91.25
			Customer Service Communication	5.25	52.5	18	90
			Product Knowledge	0	0	28	56
			Speed of Service	0	0	0	0
		Branches: تاج مول		59	59	171.5	86
			External Cleanliness	5	100	9	90
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	20	100
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	18.25	91.25
			Customer Service Communication	6.25	62.5	17.75	88.75
			Product Knowledge	6	24	38	76
			Speed of Service	0	0	0	0
		Branches: تاج مول		59	59	171.5	86
			External Cleanliness	5	100	9	90
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	20	100
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	18.25	91.25
			Customer Service Communication	6.25	62.5	17.75	88.75
			Product Knowledge	6	24	38	76
			Speed of Service	0	0	0	0
		Branches: جبل عمان		62.5	63	155.75	78
			External Cleanliness	4	80	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9.5	95
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	8	57.14	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	6.25	62.5	16.5	82.5
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: جبل عمان		62.5	63	155.75	78
			External Cleanliness	4	80	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	9.5	95
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	8	57.14	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	6.25	62.5	16.5	82.5
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: حديقة بنك الإسكان-عبدون		74	74	141.5	71
			External Cleanliness	4.25	85	9	90
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	16.25	81.25
			Product Knowledge	10	71.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	14.5	72.5
			Customer Service Communication	7.5	75	16.25	81.25
			Product Knowledge	10	40	24	48
			Speed of Service	0	0	0	0
		Branches: حديقة بنك الإسكان-عبدون		74	74	141.5	71
			External Cleanliness	4.25	85	9	90
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	16.25	81.25
			Product Knowledge	10	71.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	14.5	72.5
			Customer Service Communication	7.5	75	16.25	81.25
			Product Knowledge	10	40	24	48
			Speed of Service	0	0	0	0
		Branches: زهران		74.75	75	155.75	78
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	5	100	8.25	82.5
			Availability of Advertising	4	80	10	100
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	9	64.29	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	9	90	18	90
			Product Knowledge	12	48	32	64
			Speed of Service	0	0	0	0
		Branches: زهران		74.75	75	155.75	78
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	5	100	8.25	82.5
			Availability of Advertising	4	80	10	100
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	9	64.29	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	14.5	72.5
			Customer Service Communication	9	90	18	90
			Product Knowledge	12	48	32	64
			Speed of Service	0	0	0	0
		Branches: شارع المدينة المنورة		78	78	137.25	69
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	9	90
			General Atmosphere	4.75	79.17	7.75	64.58
			Teller Appearance	10	100	15	75
			Teller Communication	10	100	9.5	47.5
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.5	85	13	65
			Product Knowledge	8	32	30	60
			Speed of Service	0	0	0	0
		Branches: شارع المدينة المنورة		78	78	137.25	69
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	9	90
			General Atmosphere	4.75	79.17	7.75	64.58
			Teller Appearance	10	100	15	75
			Teller Communication	10	100	9.5	47.5
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	8.5	85	13	65
			Product Knowledge	8	32	30	60
			Speed of Service	0	0	0	0
		Branches: شارع عبدالله غوشة		48.75	49	153	77
			External Cleanliness	5	100	7.5	75
			Internal Cleanliness	5	100	8	80
			Availability of Advertising	5	100	9.5	95
			General Atmosphere	5.5	91.67	10.5	87.5
			Teller Appearance	7	70	18	90
			Teller Communication	4.75	47.5	16.5	82.5
			Product Knowledge	3	21.43	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.75	57.5	16.25	81.25
			Product Knowledge	0	0	34	68
			Speed of Service	0	0	0	0
		Branches: شارع عبدالله غوشة		48.75	49	153	77
			External Cleanliness	5	100	7.5	75
			Internal Cleanliness	5	100	8	80
			Availability of Advertising	5	100	9.5	95
			General Atmosphere	5.5	91.67	10.5	87.5
			Teller Appearance	7	70	18	90
			Teller Communication	4.75	47.5	16.5	82.5
			Product Knowledge	3	21.43	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.75	57.5	16.25	81.25
			Product Knowledge	0	0	34	68
			Speed of Service	0	0	0	0
		Branches: شارع عرار		66.25	66	162.75	81
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.5	70	8.25	82.5
			General Atmosphere	5.75	95.83	11.75	97.92
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	18.25	91.25
			Customer Service Communication	8	80	18	90
			Product Knowledge	10	40	32	64
			Speed of Service	0	0	0	0
		Branches: شارع عرار		66.25	66	162.75	81
			External Cleanliness	5	100	10	100
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.5	70	8.25	82.5
			General Atmosphere	5.75	95.83	11.75	97.92
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	18.25	91.25
			Customer Service Communication	8	80	18	90
			Product Knowledge	10	40	32	64
			Speed of Service	0	0	0	0
		Branches: عبدون		68	68	166.75	83
			External Cleanliness	5	100	8.75	87.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	7	70	18	90
			Teller Communication	6.75	67.5	17.25	86.25
			Product Knowledge	8	57.14	24	85.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	13.5	67.5
			Customer Service Communication	8.25	82.5	17.75	88.75
			Product Knowledge	9	36	36	72
			Speed of Service	0	0	0	0
		Branches: عبدون		68	68	166.75	83
			External Cleanliness	5	100	8.75	87.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	10	100
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	7	70	18	90
			Teller Communication	6.75	67.5	17.25	86.25
			Product Knowledge	8	57.14	24	85.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	13.5	67.5
			Customer Service Communication	8.25	82.5	17.75	88.75
			Product Knowledge	9	36	36	72
			Speed of Service	0	0	0	0
	Zone: Fourth Zone			1171.75	65	2650	74
		Branches: مكتب المقابلين		70.75	71	159.25	80
			External Cleanliness	3.75	75	7	70
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	3.5	70	9.5	95
			General Atmosphere	5.5	91.67	11.75	97.92
			Teller Appearance	8	80	20	100
			Teller Communication	3.75	37.5	15.5	77.5
			Product Knowledge	4	28.57	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	8.5	85	15	75
			Product Knowledge	21	84	32	64
			Speed of Service	0	0	0	0
		Branches: مكتب المقابلين		70.75	71	159.25	80
			External Cleanliness	3.75	75	7	70
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	3.5	70	9.5	95
			General Atmosphere	5.5	91.67	11.75	97.92
			Teller Appearance	8	80	20	100
			Teller Communication	3.75	37.5	15.5	77.5
			Product Knowledge	4	28.57	19	67.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	8.5	85	15	75
			Product Knowledge	21	84	32	64
			Speed of Service	0	0	0	0
		Branches: مكتب الانطلاق للسفريات الخارجية		72.25	72	163.25	82
			External Cleanliness	5	100	8.5	85
			Internal Cleanliness	5	100	9.75	97.5
			Availability of Advertising	4	80	10	100
			General Atmosphere	5	83.33	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	9	90	16.25	81.25
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	7	70	18.25	91.25
			Product Knowledge	7	28	38	76
			Speed of Service	0	0	0	0
		Branches: مكتب الانطلاق للسفريات الخارجية		72.25	72	163.25	82
			External Cleanliness	5	100	8.5	85
			Internal Cleanliness	5	100	9.75	97.5
			Availability of Advertising	4	80	10	100
			General Atmosphere	5	83.33	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	9	90	16.25	81.25
			Product Knowledge	14	100	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	7	70	18.25	91.25
			Product Knowledge	7	28	38	76
			Speed of Service	0	0	0	0
		Branches: مأدبا		55	55	147.25	74
			External Cleanliness	4.25	85	6	60
			Internal Cleanliness	4	80	6.5	65
			Availability of Advertising	4	80	9	90
			General Atmosphere	1.25	20.83	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	15.5	77.5
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	2.25	22.5	16.5	82.5
			Product Knowledge	0	0	36	72
			Speed of Service	0	0	0	0
		Branches: مأدبا		55	55	147.25	74
			External Cleanliness	4.25	85	6	60
			Internal Cleanliness	4	80	6.5	65
			Availability of Advertising	4	80	9	90
			General Atmosphere	1.25	20.83	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	15.5	77.5
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	2.25	22.5	16.5	82.5
			Product Knowledge	0	0	36	72
			Speed of Service	0	0	0	0
		Branches: مدينة عبدالله الثاني الصناعية		60.75	61	142.5	71
			External Cleanliness	3.75	75	5	50
			Internal Cleanliness	5	100	7.5	75
			Availability of Advertising	4.5	90	8.25	82.5
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	8	80	13.75	68.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: مدينة عبدالله الثاني الصناعية		60.75	61	142.5	71
			External Cleanliness	3.75	75	5	50
			Internal Cleanliness	5	100	7.5	75
			Availability of Advertising	4.5	90	8.25	82.5
			General Atmosphere	6	100	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	8	80	13.75	68.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: أبو علندا		54.25	54	159	80
			External Cleanliness	4.25	85	6.5	65
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	9.5	95
			General Atmosphere	5.5	91.67	10.75	89.58
			Teller Appearance	8	80	16	80
			Teller Communication	6.5	65	18.25	91.25
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	2.25	22.5	18.75	93.75
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: أبو علندا		54.25	54	159	80
			External Cleanliness	4.25	85	6.5	65
			Internal Cleanliness	4.75	95	9.75	97.5
			Availability of Advertising	4.25	85	9.5	95
			General Atmosphere	5.5	91.67	10.75	89.58
			Teller Appearance	8	80	16	80
			Teller Communication	6.5	65	18.25	91.25
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	2.25	22.5	18.75	93.75
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: القويسمة		63.5	64	139	70
			External Cleanliness	3.5	70	8	80
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	3.5	70	9	90
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	6	42.86	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	7.5	75	15.25	76.25
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: القويسمة		63.5	64	139	70
			External Cleanliness	3.5	70	8	80
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	3.5	70	9	90
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	6	42.86	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	7.5	75	15.25	76.25
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: الموقر		60.75	61	130.75	65
			External Cleanliness	4.5	90	5.5	55
			Internal Cleanliness	4.75	95	7.75	77.5
			Availability of Advertising	2.5	50	7.25	72.5
			General Atmosphere	4.5	75	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	5.5	55	9.5	47.5
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	8	80	14.25	71.25
			Product Knowledge	10	40	34	68
			Speed of Service	0	0	0	0
		Branches: الموقر		60.75	61	130.75	65
			External Cleanliness	4.5	90	5.5	55
			Internal Cleanliness	4.75	95	7.75	77.5
			Availability of Advertising	2.5	50	7.25	72.5
			General Atmosphere	4.5	75	11	91.67
			Teller Appearance	8	80	16	80
			Teller Communication	5.5	55	9.5	47.5
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	8	80	14.25	71.25
			Product Knowledge	10	40	34	68
			Speed of Service	0	0	0	0
		Branches: المطار		65.25	65	155.25	78
			External Cleanliness	4.5	90	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	5	83.33	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	17.5	87.5
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	17.75	88.75
			Product Knowledge	16	64	30	60
			Speed of Service	0	0	0	0
		Branches: المطار		65.25	65	155.25	78
			External Cleanliness	4.5	90	9.75	97.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	5	83.33	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	17.5	87.5
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	17.75	88.75
			Product Knowledge	16	64	30	60
			Speed of Service	0	0	0	0
		Branches: الوحدات		62.75	63	150.5	75
			External Cleanliness	2.75	55	9.25	92.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4	80	10	100
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	18.25	91.25
			Product Knowledge	7	50	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	14.25	71.25
			Product Knowledge	10	40	30	60
			Speed of Service	0	0	0	0
		Branches: الوحدات		62.75	63	150.5	75
			External Cleanliness	2.75	55	9.25	92.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4	80	10	100
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	18.25	91.25
			Product Knowledge	7	50	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	14.25	71.25
			Product Knowledge	10	40	30	60
			Speed of Service	0	0	0	0
		Branches: الإذاعة		50.25	50	139.25	70
			External Cleanliness	2.75	55	7.5	75
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	3.5	70	10	100
			General Atmosphere	4	66.67	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	5.5	55	16.5	82.5
			Product Knowledge	7	50	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.25	52.5	17.75	88.75
			Customer Service Communication	5.75	57.5	13.25	66.25
			Product Knowledge	4	16	26	52
			Speed of Service	0	0	0	0
		Branches: الإذاعة		50.25	50	139.25	70
			External Cleanliness	2.75	55	7.5	75
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	3.5	70	10	100
			General Atmosphere	4	66.67	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	5.5	55	16.5	82.5
			Product Knowledge	7	50	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	5.25	52.5	17.75	88.75
			Customer Service Communication	5.75	57.5	13.25	66.25
			Product Knowledge	4	16	26	52
			Speed of Service	0	0	0	0
		Branches: الجويدة		65.25	65	139.75	70
			External Cleanliness	3.5	70	5.5	55
			Internal Cleanliness	4.25	85	7	70
			Availability of Advertising	2.5	50	5.75	57.5
			General Atmosphere	5	83.33	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	6.25	62.5	17.5	87.5
			Product Knowledge	14	100	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	9	90	15.75	78.75
			Product Knowledge	6	24	28	56
			Speed of Service	0	0	0	0
		Branches: الجويدة		65.25	65	139.75	70
			External Cleanliness	3.5	70	5.5	55
			Internal Cleanliness	4.25	85	7	70
			Availability of Advertising	2.5	50	5.75	57.5
			General Atmosphere	5	83.33	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	6.25	62.5	17.5	87.5
			Product Knowledge	14	100	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	9	90	15.75	78.75
			Product Knowledge	6	24	28	56
			Speed of Service	0	0	0	0
		Branches: الجيزة		89	89	137.5	69
			External Cleanliness	4.75	95	5	50
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.5	70	9.5	95
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	9.75	48.75
			Product Knowledge	14	100	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	9	90	16.5	82.5
			Product Knowledge	22	88	34	68
			Speed of Service	0	0	0	0
		Branches: الجيزة		89	89	137.5	69
			External Cleanliness	4.75	95	5	50
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.5	70	9.5	95
			General Atmosphere	4.5	75	11.5	95.83
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	9.75	48.75
			Product Knowledge	14	100	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	9	90	16.5	82.5
			Product Knowledge	22	88	34	68
			Speed of Service	0	0	0	0
		Branches: الحاووز		81.75	82	148	74
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	14.25	71.25
			Product Knowledge	8	57.14	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	6.75	67.5	18	90
			Product Knowledge	24	96	38	76
			Speed of Service	0	0	0	0
		Branches: الحاووز		81.75	82	148	74
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.5	90	9	90
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	14.25	71.25
			Product Knowledge	8	57.14	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	6.75	67.5	18	90
			Product Knowledge	24	96	38	76
			Speed of Service	0	0	0	0
		Branches: حي نزال		73.25	73	135	68
			External Cleanliness	5	100	9.75	97.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	6.5	65	14.25	71.25
			Product Knowledge	5	20	18	36
			Speed of Service	0	0	0	0
		Branches: حي نزال		73.25	73	135	68
			External Cleanliness	5	100	9.75	97.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	6.5	65	14.25	71.25
			Product Knowledge	5	20	18	36
			Speed of Service	0	0	0	0
		Branches: سوق الخضار المركزي		63.5	64	136.75	68
			External Cleanliness	5	100	7	70
			Internal Cleanliness	4.75	95	8	80
			Availability of Advertising	3.5	70	7.5	75
			General Atmosphere	5.75	95.83	12	100
			Teller Appearance	10	100	16	80
			Teller Communication	5.25	52.5	17.25	86.25
			Product Knowledge	7	50	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16	80
			Customer Service Communication	8.25	82.5	16	80
			Product Knowledge	4	16	22	44
			Speed of Service	0	0	0	0
		Branches: سوق الخضار المركزي		63.5	64	136.75	68
			External Cleanliness	5	100	7	70
			Internal Cleanliness	4.75	95	8	80
			Availability of Advertising	3.5	70	7.5	75
			General Atmosphere	5.75	95.83	12	100
			Teller Appearance	10	100	16	80
			Teller Communication	5.25	52.5	17.25	86.25
			Product Knowledge	7	50	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16	80
			Customer Service Communication	8.25	82.5	16	80
			Product Knowledge	4	16	22	44
			Speed of Service	0	0	0	0
		Branches: سحاب		47.5	48	149.75	75
			External Cleanliness	3.75	75	5	50
			Internal Cleanliness	5	100	8	80
			Availability of Advertising	4.25	85	8.5	85
			General Atmosphere	3	50	11	91.67
			Teller Appearance	7	70	16	80
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	3	30	17	85
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: سحاب		47.5	48	149.75	75
			External Cleanliness	3.75	75	5	50
			Internal Cleanliness	5	100	8	80
			Availability of Advertising	4.25	85	8.5	85
			General Atmosphere	3	50	11	91.67
			Teller Appearance	7	70	16	80
			Teller Communication	7.75	77.5	17.5	87.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	3	30	17	85
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: شارع الحرية		68.25	68	153.25	77
			External Cleanliness	5	100	8	80
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.5	95
			General Atmosphere	3.5	58.33	11	91.67
			Teller Appearance	8	80	18	90
			Teller Communication	8	80	15.25	76.25
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	6.5	65	18	90
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: شارع الحرية		68.25	68	153.25	77
			External Cleanliness	5	100	8	80
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	9.5	95
			General Atmosphere	3.5	58.33	11	91.67
			Teller Appearance	8	80	18	90
			Teller Communication	8	80	15.25	76.25
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	6.5	65	18	90
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: ضاحية الياسمين		67.75	68	164	82
			External Cleanliness	5	100	7.25	72.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.75	95.83	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	7	50	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	8	80	18	90
			Product Knowledge	6	24	42	84
			Speed of Service	0	0	0	0
		Branches: ضاحية الياسمين		67.75	68	164	82
			External Cleanliness	5	100	7.25	72.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.75	95.83	11.75	97.92
			Teller Appearance	8	80	16	80
			Teller Communication	8.75	87.5	17.5	87.5
			Product Knowledge	7	50	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	8	80	18	90
			Product Knowledge	6	24	42	84
			Speed of Service	0	0	0	0
	Zone: Fifth Zone			1007.5	63	2565.5	71
		Branches: ماركا			0	119	60
			External Cleanliness		0	6.25	62.5
			Internal Cleanliness		0	9	90
			Availability of Advertising		0	9	90
			General Atmosphere		0	10	83.33
			Teller Appearance		0	15	75
			Teller Communication		0	14	70
			Product Knowledge		0	9	32.14
			Speed of Service		0	0	0
			Customer Service Appearance		0	16	80
			Customer Service Communication		0	12.75	63.75
			Product Knowledge		0	18	36
			Speed of Service		0	0	0
		Branches: اللويبدة		57.25	57	152.5	76
			External Cleanliness	4	80	8.5	85
			Internal Cleanliness	3.75	75	8.75	87.5
			Availability of Advertising	4.5	90	10	100
			General Atmosphere	3.5	58.33	11.25	93.75
			Teller Appearance	5	50	18	90
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	13.5	67.5
			Customer Service Communication	3.25	32.5	16	80
			Product Knowledge	1	4	36	72
			Speed of Service	0	0	0	0
		Branches: اللويبدة		57.25	57	152.5	76
			External Cleanliness	4	80	8.5	85
			Internal Cleanliness	3.75	75	8.75	87.5
			Availability of Advertising	4.5	90	10	100
			General Atmosphere	3.5	58.33	11.25	93.75
			Teller Appearance	5	50	18	90
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	13.5	67.5
			Customer Service Communication	3.25	32.5	16	80
			Product Knowledge	1	4	36	72
			Speed of Service	0	0	0	0
		Branches: المنارة			0	147.5	74
			External Cleanliness		0	7.25	72.5
			Internal Cleanliness		0	8.5	85
			Availability of Advertising		0	9.5	95
			General Atmosphere		0	11.5	95.83
			Teller Appearance		0	16	80
			Teller Communication		0	17.5	87.5
			Product Knowledge		0	4	14.29
			Speed of Service		0	0	0
			Customer Service Appearance		0	15.5	77.5
			Customer Service Communication		0	17.75	88.75
			Product Knowledge		0	40	80
			Speed of Service		0	0	0
		Branches: المجمع التجاري		95.75	96	138	69
			External Cleanliness	5	100	8.75	87.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	5	100	7.5	75
			General Atmosphere	6	100	10	83.33
			Teller Appearance	8	80	14	70
			Teller Communication	8.75	87.5	14.75	73.75
			Product Knowledge	14	100	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.75	78.75
			Customer Service Communication	10	100	17.25	86.25
			Product Knowledge	24	96	34	68
			Speed of Service	0	0	0	0
		Branches: المجمع التجاري		95.75	96	138	69
			External Cleanliness	5	100	8.75	87.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	5	100	7.5	75
			General Atmosphere	6	100	10	83.33
			Teller Appearance	8	80	14	70
			Teller Communication	8.75	87.5	14.75	73.75
			Product Knowledge	14	100	7	25
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.75	78.75
			Customer Service Communication	10	100	17.25	86.25
			Product Knowledge	24	96	34	68
			Speed of Service	0	0	0	0
		Branches: المدينة		62.25	62	153	77
			External Cleanliness	3.75	75	5.5	55
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	5.25	87.5	10	83.33
			Teller Appearance	8	80	20	100
			Teller Communication	3.75	37.5	17.25	86.25
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	7.5	75	16	80
			Product Knowledge	14	56	36	72
			Speed of Service	0	0	0	0
		Branches: المدينة		62.25	62	153	77
			External Cleanliness	3.75	75	5.5	55
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	5.25	87.5	10	83.33
			Teller Appearance	8	80	20	100
			Teller Communication	3.75	37.5	17.25	86.25
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	7.5	75	16	80
			Product Knowledge	14	56	36	72
			Speed of Service	0	0	0	0
		Branches: المدينة الرياضية		70.5	71	140.75	70
			External Cleanliness	4.75	95	8	80
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	8	80
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	17	85
			Teller Communication	10	100	15	75
			Product Knowledge	14	100	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	6.5	65	12.25	61.25
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: المدينة الرياضية		70.5	71	140.75	70
			External Cleanliness	4.75	95	8	80
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.75	95	8	80
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	17	85
			Teller Communication	10	100	15	75
			Product Knowledge	14	100	15	53.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	6.5	65	12.25	61.25
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: الهاشمي الشمالي		80.75	81	151.25	76
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	4.5	90	8.25	82.5
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	15	75
			Teller Communication	9.5	95	13.25	66.25
			Product Knowledge	9	64.29	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.75	78.75
			Customer Service Communication	9	90	19	95
			Product Knowledge	17	68	39	78
			Speed of Service	0	0	0	0
		Branches: الهاشمي الشمالي		80.75	81	151.25	76
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	4.5	90	8.25	82.5
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	15	75
			Teller Communication	9.5	95	13.25	66.25
			Product Knowledge	9	64.29	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.75	78.75
			Customer Service Communication	9	90	19	95
			Product Knowledge	17	68	39	78
			Speed of Service	0	0	0	0
		Branches: الاشرفية		49.75	50	133.5	67
			External Cleanliness	4	80	6.25	62.5
			Internal Cleanliness	5	100	9.75	97.5
			Availability of Advertising	3.75	75	9.5	95
			General Atmosphere	5.5	91.67	10.75	89.58
			Teller Appearance	8	80	15	75
			Teller Communication	6.75	67.5	16.5	82.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	16.75	83.75
			Customer Service Communication	2.5	25	10	50
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: الاشرفية		49.75	50	133.5	67
			External Cleanliness	4	80	6.25	62.5
			Internal Cleanliness	5	100	9.75	97.5
			Availability of Advertising	3.75	75	9.5	95
			General Atmosphere	5.5	91.67	10.75	89.58
			Teller Appearance	8	80	15	75
			Teller Communication	6.75	67.5	16.5	82.5
			Product Knowledge	3	21.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	16.75	83.75
			Customer Service Communication	2.5	25	10	50
			Product Knowledge	4	16	28	56
			Speed of Service	0	0	0	0
		Branches: الجاردنز		48	48	126.25	63
			External Cleanliness	3.75	75	10	100
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	4.75	95	8.25	82.5
			General Atmosphere	4.5	75	11	91.67
			Teller Appearance	6	60	16	80
			Teller Communication	6.5	65	16.25	81.25
			Product Knowledge	0	0	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	16.25	81.25
			Product Knowledge	6	24	8	16
			Speed of Service	0	0	0	0
		Branches: الجاردنز		48	48	126.25	63
			External Cleanliness	3.75	75	10	100
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	4.75	95	8.25	82.5
			General Atmosphere	4.5	75	11	91.67
			Teller Appearance	6	60	16	80
			Teller Communication	6.5	65	16.25	81.25
			Product Knowledge	0	0	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	4.25	42.5	16.25	81.25
			Product Knowledge	6	24	8	16
			Speed of Service	0	0	0	0
		Branches: السلام		47.75	48	146.75	73
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	3.25	65	9	90
			Availability of Advertising	3.25	65	9	90
			General Atmosphere	3	50	12	100
			Teller Appearance	7	70	16	80
			Teller Communication	7.5	75	17.25	86.25
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	2	20	19.5	97.5
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: السلام		47.75	48	146.75	73
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	3.25	65	9	90
			Availability of Advertising	3.25	65	9	90
			General Atmosphere	3	50	12	100
			Teller Appearance	7	70	16	80
			Teller Communication	7.5	75	17.25	86.25
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	2	20	19.5	97.5
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: جبل النزهة		59	59	141.75	71
			External Cleanliness	4.75	95	7	70
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	5	100	9	90
			General Atmosphere	5.75	95.83	11.25	93.75
			Teller Appearance	8	80	18	90
			Teller Communication	7.75	77.5	15.25	76.25
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16.75	83.75
			Customer Service Communication	7.75	77.5	14.75	73.75
			Product Knowledge	2	8	31	62
			Speed of Service	0	0	0	0
		Branches: جبل النزهة		59	59	141.75	71
			External Cleanliness	4.75	95	7	70
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	5	100	9	90
			General Atmosphere	5.75	95.83	11.25	93.75
			Teller Appearance	8	80	18	90
			Teller Communication	7.75	77.5	15.25	76.25
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	16.75	83.75
			Customer Service Communication	7.75	77.5	14.75	73.75
			Product Knowledge	2	8	31	62
			Speed of Service	0	0	0	0
		Branches: جبل التاج		53	53	153.5	77
			External Cleanliness	2.75	55	8.5	85
			Internal Cleanliness	3.5	70	9	90
			Availability of Advertising	3.25	65	9.5	95
			General Atmosphere	4.5	75	10.5	87.5
			Teller Appearance	7	70	15	75
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	9	64.29	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	3.75	37.5	18	90
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: جبل التاج		53	53	153.5	77
			External Cleanliness	2.75	55	8.5	85
			Internal Cleanliness	3.5	70	9	90
			Availability of Advertising	3.25	65	9.5	95
			General Atmosphere	4.5	75	10.5	87.5
			Teller Appearance	7	70	15	75
			Teller Communication	8.5	85	17.5	87.5
			Product Knowledge	9	64.29	12	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	3.75	37.5	18	90
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: جبل الحسين		70.25	70	136.75	68
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	6	100	9	75
			Teller Appearance	8	80	16	80
			Teller Communication	7.5	75	17.5	87.5
			Product Knowledge	8	57.14	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	6.5	65	10.25	51.25
			Product Knowledge	12	48	28	56
			Speed of Service	0	0	0	0
		Branches: جبل الحسين		70.25	70	136.75	68
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	6	100	9	75
			Teller Appearance	8	80	16	80
			Teller Communication	7.5	75	17.5	87.5
			Product Knowledge	8	57.14	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	6.5	65	10.25	51.25
			Product Knowledge	12	48	28	56
			Speed of Service	0	0	0	0
		Branches: حي الامير حسن		68.75	69	125.5	63
			External Cleanliness	3	60	8.5	85
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4	80	10	100
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	17	85
			Teller Communication	10	100	15.25	76.25
			Product Knowledge	14	100	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15	75
			Customer Service Communication	4.5	45	11.25	56.25
			Product Knowledge	8	32	10	20
			Speed of Service	0	0	0	0
		Branches: حي الامير حسن		68.75	69	125.5	63
			External Cleanliness	3	60	8.5	85
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4	80	10	100
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	17	85
			Teller Communication	10	100	15.25	76.25
			Product Knowledge	14	100	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15	75
			Customer Service Communication	4.5	45	11.25	56.25
			Product Knowledge	8	32	10	20
			Speed of Service	0	0	0	0
		Branches: رأس العين		58.5	59	126.5	63
			External Cleanliness	5	100	8.25	82.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	3.75	75	9.5	95
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	12	60
			Product Knowledge	5	35.71	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.25	52.5	17.5	87.5
			Product Knowledge	6	24	18	36
			Speed of Service	0	0	0	0
		Branches: رأس العين		58.5	59	126.5	63
			External Cleanliness	5	100	8.25	82.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	3.75	75	9.5	95
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7.25	72.5	12	60
			Product Knowledge	5	35.71	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.25	52.5	17.5	87.5
			Product Knowledge	6	24	18	36
			Speed of Service	0	0	0	0
		Branches: شارع قريش		67.75	68	167	84
			External Cleanliness	4	80	7.5	75
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4.5	90	9.75	97.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	18.75	93.75
			Product Knowledge	10	71.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	8.75	87.5	18.25	91.25
			Product Knowledge	8	32	38	76
			Speed of Service	0	0	0	0
		Branches: شارع قريش		67.75	68	167	84
			External Cleanliness	4	80	7.5	75
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4.5	90	9.75	97.5
			General Atmosphere	5.5	91.67	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	7.5	75	18.75	93.75
			Product Knowledge	10	71.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	8.75	87.5	18.25	91.25
			Product Knowledge	8	32	38	76
			Speed of Service	0	0	0	0
		Branches: شارع الأمير محمد		69	69	156.75	78
			External Cleanliness	4.75	95	7.25	72.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7	70	16.5	82.5
			Product Knowledge	3	21.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	7.5	75	17	85
			Product Knowledge	16	64	38	76
			Speed of Service	0	0	0	0
		Branches: شارع الأمير محمد		69	69	156.75	78
			External Cleanliness	4.75	95	7.25	72.5
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	5.25	87.5	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	7	70	16.5	82.5
			Product Knowledge	3	21.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	7.5	75	17	85
			Product Knowledge	16	64	38	76
			Speed of Service	0	0	0	0
		Branches: طارق		49.25	49	149.25	75
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	4.25	85	9	90
			Availability of Advertising	3.5	70	8	80
			General Atmosphere	4	66.67	11.75	97.92
			Teller Appearance	7	70	18	90
			Teller Communication	2.75	27.5	16	80
			Product Knowledge	6	42.86	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	2	20	18	90
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: طارق		49.25	49	149.25	75
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	4.25	85	9	90
			Availability of Advertising	3.5	70	8	80
			General Atmosphere	4	66.67	11.75	97.92
			Teller Appearance	7	70	18	90
			Teller Communication	2.75	27.5	16	80
			Product Knowledge	6	42.86	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	16	80
			Customer Service Communication	2	20	18	90
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
	Zone: North Zone			1298.75	65	3036.25	72
		Branches: كفرنجة		40.75	41	162.75	81
			External Cleanliness	3.5	70	5.5	55
			Internal Cleanliness	4.25	85	9.75	97.5
			Availability of Advertising	3.75	75	7	70
			General Atmosphere	3.5	58.33	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	2.25	22.5	16.75	83.75
			Product Knowledge	3	21.43	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	1.75	17.5	18.75	93.75
			Product Knowledge	4	16	44	88
			Speed of Service	0	0	0	0
		Branches: كفرنجة		40.75	41	162.75	81
			External Cleanliness	3.5	70	5.5	55
			Internal Cleanliness	4.25	85	9.75	97.5
			Availability of Advertising	3.75	75	7	70
			General Atmosphere	3.5	58.33	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	2.25	22.5	16.75	83.75
			Product Knowledge	3	21.43	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	15.5	77.5
			Customer Service Communication	1.75	17.5	18.75	93.75
			Product Knowledge	4	16	44	88
			Speed of Service	0	0	0	0
		Branches: مكتب الامير نايف/اربد		72.25	72	148	74
			External Cleanliness	4.5	90	5.5	55
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	5	100	7.75	77.5
			General Atmosphere	6	100	11.25	93.75
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	12.75	63.75
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9	90	15.5	77.5
			Product Knowledge	12	48	36	72
			Speed of Service	0	0	0	0
		Branches: مكتب الامير نايف/اربد		72.25	72	148	74
			External Cleanliness	4.5	90	5.5	55
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	5	100	7.75	77.5
			General Atmosphere	6	100	11.25	93.75
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	12.75	63.75
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	9	90	15.5	77.5
			Product Knowledge	12	48	36	72
			Speed of Service	0	0	0	0
		Branches: مكتب الشهيد وصفي التل/الرمثا		66.5	67	142.75	71
			External Cleanliness	3.25	65	6.75	67.5
			Internal Cleanliness	4.25	85	9.75	97.5
			Availability of Advertising	3	60	9.5	95
			General Atmosphere	5.25	87.5	11.75	97.92
			Teller Appearance	8	80	18	90
			Teller Communication	9	90	15.5	77.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	6	60	18.75	93.75
			Product Knowledge	6	24	24	48
			Speed of Service	0	0	0	0
		Branches: مكتب الشهيد وصفي التل/الرمثا		66.5	67	142.75	71
			External Cleanliness	3.25	65	6.75	67.5
			Internal Cleanliness	4.25	85	9.75	97.5
			Availability of Advertising	3	60	9.5	95
			General Atmosphere	5.25	87.5	11.75	97.92
			Teller Appearance	8	80	18	90
			Teller Communication	9	90	15.5	77.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	6	60	18.75	93.75
			Product Knowledge	6	24	24	48
			Speed of Service	0	0	0	0
		Branches: مكتب اربد مول			0	129.5	65
			External Cleanliness		0	8	80
			Internal Cleanliness		0	9.75	97.5
			Availability of Advertising		0	9.25	92.5
			General Atmosphere		0	10.75	89.58
			Teller Appearance		0	18	90
			Teller Communication		0	17.25	86.25
			Product Knowledge		0	14	50
			Speed of Service		0	0	0
			Customer Service Appearance		0	16	80
			Customer Service Communication		0	8.5	42.5
			Product Knowledge		0	18	36
			Speed of Service		0	0	0
		Branches: مدينة الحسن الصناعية		77	77	157	79
			External Cleanliness	4.75	95	7.25	72.5
			Internal Cleanliness	4.75	95	8.75	87.5
			Availability of Advertising	4.5	90	8	80
			General Atmosphere	5.25	87.5	12	100
			Teller Appearance	10	100	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	22	78.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	3.5	35	17	85
			Product Knowledge	12	48	34	68
			Speed of Service	0	0	0	0
		Branches: مدينة الحسن الصناعية		77	77	157	79
			External Cleanliness	4.75	95	7.25	72.5
			Internal Cleanliness	4.75	95	8.75	87.5
			Availability of Advertising	4.5	90	8	80
			General Atmosphere	5.25	87.5	12	100
			Teller Appearance	10	100	16	80
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	22	78.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	15.5	77.5
			Customer Service Communication	3.5	35	17	85
			Product Knowledge	12	48	34	68
			Speed of Service	0	0	0	0
		Branches: المشارع		72.75	73	153.75	77
			External Cleanliness	4.5	90	6.25	62.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.75	77.5
			General Atmosphere	5.25	87.5	11.75	97.92
			Teller Appearance	7	70	18	90
			Teller Communication	10	100	13.75	68.75
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	10	100	13.25	66.25
			Product Knowledge	5	20	40	80
			Speed of Service	0	0	0	0
		Branches: المشارع		72.75	73	153.75	77
			External Cleanliness	4.5	90	6.25	62.5
			Internal Cleanliness	5	100	9	90
			Availability of Advertising	4.25	85	7.75	77.5
			General Atmosphere	5.25	87.5	11.75	97.92
			Teller Appearance	7	70	18	90
			Teller Communication	10	100	13.75	68.75
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	10	100	13.25	66.25
			Product Knowledge	5	20	40	80
			Speed of Service	0	0	0	0
		Branches: اليرموك		73	73	110.25	55
			External Cleanliness	4.75	95	7	70
			Internal Cleanliness	4.75	95	8.75	87.5
			Availability of Advertising	4	80	7.75	77.5
			General Atmosphere	5.25	87.5	4.5	37.5
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	6.5	65	9	45
			Product Knowledge	9	36	12	24
			Speed of Service	0	0	0	0
		Branches: اليرموك		73	73	110.25	55
			External Cleanliness	4.75	95	7	70
			Internal Cleanliness	4.75	95	8.75	87.5
			Availability of Advertising	4	80	7.75	77.5
			General Atmosphere	5.25	87.5	4.5	37.5
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	16.5	82.5
			Product Knowledge	14	100	9	32.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	17.75	88.75
			Customer Service Communication	6.5	65	9	45
			Product Knowledge	9	36	12	24
			Speed of Service	0	0	0	0
		Branches: البارحة		77.75	78	135.5	68
			External Cleanliness	3.5	70	5.75	57.5
			Internal Cleanliness	5	100	7.25	72.5
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	6	100	10	83.33
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	15.5	77.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15	75
			Customer Service Communication	8.75	87.5	13.25	66.25
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: البارحة		77.75	78	135.5	68
			External Cleanliness	3.5	70	5.75	57.5
			Internal Cleanliness	5	100	7.25	72.5
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	6	100	10	83.33
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	15.5	77.5
			Product Knowledge	14	100	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15	75
			Customer Service Communication	8.75	87.5	13.25	66.25
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: الحصن		67.25	67	150.75	75
			External Cleanliness	4.5	90	6.5	65
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	4.5	90	9.25	92.5
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	20	100
			Teller Communication	8.5	85	13.75	68.75
			Product Knowledge	4	28.57	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	8.75	87.5	16.75	83.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: الحصن		67.25	67	150.75	75
			External Cleanliness	4.5	90	6.5	65
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	4.5	90	9.25	92.5
			General Atmosphere	6	100	12	100
			Teller Appearance	8	80	20	100
			Teller Communication	8.5	85	13.75	68.75
			Product Knowledge	4	28.57	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	18.25	91.25
			Customer Service Communication	8.75	87.5	16.75	83.75
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: الرمثا		40	40	153.5	77
			External Cleanliness	3.75	75	8	80
			Internal Cleanliness	3.5	70	10	100
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	3.25	54.17	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	2.75	27.5	16.5	82.5
			Product Knowledge	2	14.29	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	1.25	12.5	17	85
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الرمثا		40	40	153.5	77
			External Cleanliness	3.75	75	8	80
			Internal Cleanliness	3.5	70	10	100
			Availability of Advertising	4.25	85	9.75	97.5
			General Atmosphere	3.25	54.17	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	2.75	27.5	16.5	82.5
			Product Knowledge	2	14.29	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	17.75	88.75
			Customer Service Communication	1.25	12.5	17	85
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الشونة الشمالية		64.5	65	137	69
			External Cleanliness	5	100	5.75	57.5
			Internal Cleanliness	4.25	85	8	80
			Availability of Advertising	4.25	85	7	70
			General Atmosphere	5	83.33	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	15.75	78.75
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: الشونة الشمالية		64.5	65	137	69
			External Cleanliness	5	100	5.75	57.5
			Internal Cleanliness	4.25	85	8	80
			Availability of Advertising	4.25	85	7	70
			General Atmosphere	5	83.33	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	10	100	16.25	81.25
			Product Knowledge	14	100	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3.25	32.5	15.75	78.75
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: ايدون		61.75	62	143.25	72
			External Cleanliness	5	100	4.25	42.5
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	2.25	37.5	11	91.67
			Teller Appearance	10	100	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	16	80
			Customer Service Communication	2	20	12.5	62.5
			Product Knowledge	0	0	35	70
			Speed of Service	0	0	0	0
		Branches: ايدون		61.75	62	143.25	72
			External Cleanliness	5	100	4.25	42.5
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	4.5	90	8.5	85
			General Atmosphere	2.25	37.5	11	91.67
			Teller Appearance	10	100	16	80
			Teller Communication	10	100	17.5	87.5
			Product Knowledge	14	100	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	16	80
			Customer Service Communication	2	20	12.5	62.5
			Product Knowledge	0	0	35	70
			Speed of Service	0	0	0	0
		Branches: اربد		71.5	72	103	52
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	3.75	75	8.5	85
			General Atmosphere	4.5	75	6.75	56.25
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	14	70
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	14.5	72.5
			Customer Service Communication	5	50	7.75	38.75
			Product Knowledge	7	28	6	12
			Speed of Service	0	0	0	0
		Branches: اربد		71.5	72	103	52
			External Cleanliness	5	100	7.75	77.5
			Internal Cleanliness	4.5	90	9.75	97.5
			Availability of Advertising	3.75	75	8.5	85
			General Atmosphere	4.5	75	6.75	56.25
			Teller Appearance	10	100	18	90
			Teller Communication	10	100	14	70
			Product Knowledge	14	100	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	14.5	72.5
			Customer Service Communication	5	50	7.75	38.75
			Product Knowledge	7	28	6	12
			Speed of Service	0	0	0	0
		Branches: بني كنانة		61.5	62	166.25	83
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.25	65	10	100
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	10	100	16	80
			Teller Communication	8.75	87.5	18	90
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	6.75	67.5	17.25	86.25
			Product Knowledge	4	16	40	80
			Speed of Service	0	0	0	0
		Branches: بني كنانة		61.5	62	166.25	83
			External Cleanliness	5	100	9.5	95
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	3.25	65	10	100
			General Atmosphere	5.75	95.83	11.5	95.83
			Teller Appearance	10	100	16	80
			Teller Communication	8.75	87.5	18	90
			Product Knowledge	3	21.43	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	20	100
			Customer Service Communication	6.75	67.5	17.25	86.25
			Product Knowledge	4	16	40	80
			Speed of Service	0	0	0	0
		Branches: جرش		54	54	150	75
			External Cleanliness	5	100	6	60
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	3.75	75	6.75	67.5
			General Atmosphere	5.25	87.5	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	7.5	75	17.25	86.25
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.75	57.5	17	85
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: جرش		54	54	150	75
			External Cleanliness	5	100	6	60
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	3.75	75	6.75	67.5
			General Atmosphere	5.25	87.5	10.5	87.5
			Teller Appearance	7	70	16	80
			Teller Communication	7.5	75	17.25	86.25
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	5.75	57.5	17	85
			Product Knowledge	4	16	32	64
			Speed of Service	0	0	0	0
		Branches: حكما		71.75	72	142.75	71
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	17.25	86.25
			Product Knowledge	6	42.86	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	9.25	92.5	16.5	82.5
			Product Knowledge	12	48	22	44
			Speed of Service	0	0	0	0
		Branches: حكما		71.75	72	142.75	71
			External Cleanliness	4	80	6.5	65
			Internal Cleanliness	5	100	9.5	95
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	17.25	86.25
			Product Knowledge	6	42.86	14	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	9.25	92.5	16.5	82.5
			Product Knowledge	12	48	22	44
			Speed of Service	0	0	0	0
		Branches: دوار القبة		70.5	71	125.5	63
			External Cleanliness	3.5	70	6.5	65
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	5	100	8.25	82.5
			General Atmosphere	5	83.33	10	83.33
			Teller Appearance	10	100	16	80
			Teller Communication	9.5	95	15.25	76.25
			Product Knowledge	10	71.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	8.75	87.5	10.25	51.25
			Product Knowledge	6	24	24	48
			Speed of Service	0	0	0	0
		Branches: دوار القبة		70.5	71	125.5	63
			External Cleanliness	3.5	70	6.5	65
			Internal Cleanliness	5	100	8.75	87.5
			Availability of Advertising	5	100	8.25	82.5
			General Atmosphere	5	83.33	10	83.33
			Teller Appearance	10	100	16	80
			Teller Communication	9.5	95	15.25	76.25
			Product Knowledge	10	71.43	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	8.75	87.5	10.25	51.25
			Product Knowledge	6	24	24	48
			Speed of Service	0	0	0	0
		Branches: دير أبي سعيد		54	54	150.5	75
			External Cleanliness	4	80	10	100
			Internal Cleanliness	4	80	10	100
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	3.75	62.5	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	3.25	32.5	13.25	66.25
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16	80
			Customer Service Communication	8.75	87.5	18	90
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: دير أبي سعيد		54	54	150.5	75
			External Cleanliness	4	80	10	100
			Internal Cleanliness	4	80	10	100
			Availability of Advertising	4.5	90	7.75	77.5
			General Atmosphere	3.75	62.5	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	3.25	32.5	13.25	66.25
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16	80
			Customer Service Communication	8.75	87.5	18	90
			Product Knowledge	8	32	26	52
			Speed of Service	0	0	0	0
		Branches: شارع فلسطين		83.5	84	152.25	76
			External Cleanliness	4	80	6	60
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.75	75	8.5	85
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	8	80	17	85
			Teller Communication	8.75	87.5	15.5	77.5
			Product Knowledge	10	71.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	9	90	16.25	81.25
			Product Knowledge	20	80	39	78
			Speed of Service	0	0	0	0
		Branches: شارع فلسطين		83.5	84	152.25	76
			External Cleanliness	4	80	6	60
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.75	75	8.5	85
			General Atmosphere	5.75	95.83	11	91.67
			Teller Appearance	8	80	17	85
			Teller Communication	8.75	87.5	15.5	77.5
			Product Knowledge	10	71.43	13	46.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	9	90	16.25	81.25
			Product Knowledge	20	80	39	78
			Speed of Service	0	0	0	0
		Branches: شارع الثلاثين		71.75	72	159.5	80
			External Cleanliness	3.25	65	9	90
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	8.75	87.5
			General Atmosphere	5.75	95.83	10.5	87.5
			Teller Appearance	10	100	20	100
			Teller Communication	9.5	95	14.5	72.5
			Product Knowledge	7	50	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8.25	82.5	17	85
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: شارع الثلاثين		71.75	72	159.5	80
			External Cleanliness	3.25	65	9	90
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	5	100	8.75	87.5
			General Atmosphere	5.75	95.83	10.5	87.5
			Teller Appearance	10	100	20	100
			Teller Communication	9.5	95	14.5	72.5
			Product Knowledge	7	50	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	8.25	82.5	17	85
			Product Knowledge	8	32	32	64
			Speed of Service	0	0	0	0
		Branches: عجلون		46.75	47	162.5	81
			External Cleanliness	4.5	90	5.25	52.5
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	3.25	65	7.75	77.5
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	5.25	52.5	15	75
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3	30	18	90
			Product Knowledge	2	8	44	88
			Speed of Service	0	0	0	0
		Branches: عجلون		46.75	47	162.5	81
			External Cleanliness	4.5	90	5.25	52.5
			Internal Cleanliness	4.5	90	9.25	92.5
			Availability of Advertising	3.25	65	7.75	77.5
			General Atmosphere	5.5	91.67	11.5	95.83
			Teller Appearance	8	80	16	80
			Teller Communication	5.25	52.5	15	75
			Product Knowledge	3	21.43	18	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	3	30	18	90
			Product Knowledge	2	8	44	88
			Speed of Service	0	0	0	0
	Zone: South Zone			782.5	60	1792.5	69
		Branches: مكتب الشويخ مول		58.75	59	128.25	64
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	7.75	77.5
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.25	87.5	10.5	87.5
			Teller Appearance	8	80	18	90
			Teller Communication	5.5	55	15	75
			Product Knowledge	5	35.71	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	6.5	65	16.5	82.5
			Product Knowledge	6	24	18	36
			Speed of Service	0	0	0	0
		Branches: مكتب الشويخ مول		58.75	59	128.25	64
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	7.75	77.5
			Availability of Advertising	4.75	95	9	90
			General Atmosphere	5.25	87.5	10.5	87.5
			Teller Appearance	8	80	18	90
			Teller Communication	5.5	55	15	75
			Product Knowledge	5	35.71	11	39.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	6.5	65	16.5	82.5
			Product Knowledge	6	24	18	36
			Speed of Service	0	0	0	0
		Branches: مؤتة		65.5	66	105.75	53
			External Cleanliness	4.25	85	5.25	52.5
			Internal Cleanliness	4.75	95	7.5	75
			Availability of Advertising	4.25	85	7	70
			General Atmosphere	5.25	87.5	8.5	70.83
			Teller Appearance	8	80	15	75
			Teller Communication	9	90	10.25	51.25
			Product Knowledge	14	100	4	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15	75
			Customer Service Communication	2	20	9.25	46.25
			Product Knowledge	4	16	24	48
			Speed of Service	0	0	0	0
		Branches: مؤتة		65.5	66	105.75	53
			External Cleanliness	4.25	85	5.25	52.5
			Internal Cleanliness	4.75	95	7.5	75
			Availability of Advertising	4.25	85	7	70
			General Atmosphere	5.25	87.5	8.5	70.83
			Teller Appearance	8	80	15	75
			Teller Communication	9	90	10.25	51.25
			Product Knowledge	14	100	4	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15	75
			Customer Service Communication	2	20	9.25	46.25
			Product Knowledge	4	16	24	48
			Speed of Service	0	0	0	0
		Branches: معان		97	97	144	72
			External Cleanliness	5	100	6.5	65
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	5	100	7.5	75
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	15.25	76.25
			Product Knowledge	14	100	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	10	100	16	80
			Product Knowledge	24	96	37	74
			Speed of Service	0	0	0	0
		Branches: معان		97	97	144	72
			External Cleanliness	5	100	6.5	65
			Internal Cleanliness	5	100	8.5	85
			Availability of Advertising	5	100	7.5	75
			General Atmosphere	6	100	11.5	95.83
			Teller Appearance	8	80	18	90
			Teller Communication	10	100	15.25	76.25
			Product Knowledge	14	100	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	17.75	88.75
			Customer Service Communication	10	100	16	80
			Product Knowledge	24	96	37	74
			Speed of Service	0	0	0	0
		Branches: القصر		46.5	47	158.75	79
			External Cleanliness	4.5	90	8.25	82.5
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	3.25	65	8	80
			General Atmosphere	4.25	70.83	10.75	89.58
			Teller Appearance	7	70	16	80
			Teller Communication	4.5	45	17	85
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	3.25	32.5	16	80
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: القصر		46.5	47	158.75	79
			External Cleanliness	4.5	90	8.25	82.5
			Internal Cleanliness	5	100	9.25	92.5
			Availability of Advertising	3.25	65	8	80
			General Atmosphere	4.25	70.83	10.75	89.58
			Teller Appearance	7	70	16	80
			Teller Communication	4.5	45	17	85
			Product Knowledge	3	21.43	20	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	3.25	32.5	16	80
			Product Knowledge	4	16	38	76
			Speed of Service	0	0	0	0
		Branches: الكرك		46.75	47	137.75	69
			External Cleanliness	5	100	8	80
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	1.25	25	7.5	75
			General Atmosphere	4.75	79.17	11	91.67
			Teller Appearance	6	60	16	80
			Teller Communication	3	30	14.25	71.25
			Product Knowledge	3	21.43	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	3.75	37.5	18	90
			Product Knowledge	8	32	28	56
			Speed of Service	0	0	0	0
		Branches: الكرك		46.75	47	137.75	69
			External Cleanliness	5	100	8	80
			Internal Cleanliness	4.75	95	10	100
			Availability of Advertising	1.25	25	7.5	75
			General Atmosphere	4.75	79.17	11	91.67
			Teller Appearance	6	60	16	80
			Teller Communication	3	30	14.25	71.25
			Product Knowledge	3	21.43	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	20	100
			Customer Service Communication	3.75	37.5	18	90
			Product Knowledge	8	32	28	56
			Speed of Service	0	0	0	0
		Branches: البوتاس		64.5	65	137.75	69
			External Cleanliness	3.5	70	7.5	75
			Internal Cleanliness	4.75	95	6	60
			Availability of Advertising	3.75	75	4.5	45
			General Atmosphere	4.75	79.17	10.25	85.42
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	13.5	67.5
			Product Knowledge	14	100	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	4	40	14	70
			Product Knowledge	4	16	30	60
			Speed of Service	0	0	0	0
		Branches: البوتاس		64.5	65	137.75	69
			External Cleanliness	3.5	70	7.5	75
			Internal Cleanliness	4.75	95	6	60
			Availability of Advertising	3.75	75	4.5	45
			General Atmosphere	4.75	79.17	10.25	85.42
			Teller Appearance	8	80	16	80
			Teller Communication	10	100	13.5	67.5
			Product Knowledge	14	100	16	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	4	40	14	70
			Product Knowledge	4	16	30	60
			Speed of Service	0	0	0	0
		Branches: البتراء		50.25	50	145.25	73
			External Cleanliness	4.25	85	7.5	75
			Internal Cleanliness	4.5	90	6.5	65
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	4.5	75	9.25	77.08
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	12.75	63.75
			Product Knowledge	3	21.43	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	4.5	45	17.5	87.5
			Product Knowledge	2	8	30	60
			Speed of Service	0	0	0	0
		Branches: البتراء		50.25	50	145.25	73
			External Cleanliness	4.25	85	7.5	75
			Internal Cleanliness	4.5	90	6.5	65
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	4.5	75	9.25	77.08
			Teller Appearance	8	80	16	80
			Teller Communication	6.75	67.5	12.75	63.75
			Product Knowledge	3	21.43	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	4.5	45	17.5	87.5
			Product Knowledge	2	8	30	60
			Speed of Service	0	0	0	0
		Branches: الحسينية		64.75	65	144.75	72
			External Cleanliness	5	100	9	90
			Internal Cleanliness	4.75	95	9.25	92.5
			Availability of Advertising	4.75	95	7.5	75
			General Atmosphere	5	83.33	11	91.67
			Teller Appearance	7	70	16	80
			Teller Communication	6.75	67.5	17.25	86.25
			Product Knowledge	2	14.29	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	9.75	97.5	17	85
			Product Knowledge	12	48	30	60
			Speed of Service	0	0	0	0
		Branches: الحسينية		64.75	65	144.75	72
			External Cleanliness	5	100	9	90
			Internal Cleanliness	4.75	95	9.25	92.5
			Availability of Advertising	4.75	95	7.5	75
			General Atmosphere	5	83.33	11	91.67
			Teller Appearance	7	70	16	80
			Teller Communication	6.75	67.5	17.25	86.25
			Product Knowledge	2	14.29	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	9.75	97.5	17	85
			Product Knowledge	12	48	30	60
			Speed of Service	0	0	0	0
		Branches: الحسا		67	67	133.25	67
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	4.25	70.83	10.5	87.5
			Teller Appearance	7	70	18	90
			Teller Communication	10	100	13	65
			Product Knowledge	14	100	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	4	40	16.5	82.5
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: الحسا		67	67	133.25	67
			External Cleanliness	3.25	65	5	50
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	4.5	90	7.5	75
			General Atmosphere	4.25	70.83	10.5	87.5
			Teller Appearance	7	70	18	90
			Teller Communication	10	100	13	65
			Product Knowledge	14	100	5	17.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	4	40	16.5	82.5
			Product Knowledge	8	32	34	68
			Speed of Service	0	0	0	0
		Branches: الشوبك		68.5	69	143.75	72
			External Cleanliness	5	100	6	60
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4	80	7.5	75
			General Atmosphere	4.75	79.17	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	11.5	57.5
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	9.75	97.5	18.25	91.25
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: الشوبك		68.5	69	143.75	72
			External Cleanliness	5	100	6	60
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	4	80	7.5	75
			General Atmosphere	4.75	79.17	12	100
			Teller Appearance	8	80	18	90
			Teller Communication	9.5	95	11.5	57.5
			Product Knowledge	3	21.43	8	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	15.5	77.5
			Customer Service Communication	9.75	97.5	18.25	91.25
			Product Knowledge	12	48	38	76
			Speed of Service	0	0	0	0
		Branches: الشيدية		56.25	56	145	73
			External Cleanliness	3.25	65	5.75	57.5
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.75	75	8	80
			General Atmosphere	4.25	70.83	11.75	97.92
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	13	65
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	8.25	82.5	18.5	92.5
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الشيدية		56.25	56	145	73
			External Cleanliness	3.25	65	5.75	57.5
			Internal Cleanliness	4.25	85	8.25	82.5
			Availability of Advertising	3.75	75	8	80
			General Atmosphere	4.25	70.83	11.75	97.92
			Teller Appearance	10	100	18	90
			Teller Communication	7.75	77.5	13	65
			Product Knowledge	3	21.43	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	17.75	88.75
			Customer Service Communication	8.25	82.5	18.5	92.5
			Product Knowledge	4	16	34	68
			Speed of Service	0	0	0	0
		Branches: الطفيلة		45	45	139.25	70
			External Cleanliness	2.5	50	5.75	57.5
			Internal Cleanliness	3.75	75	7.75	77.5
			Availability of Advertising	3.25	65	5.25	52.5
			General Atmosphere	4.75	79.17	9.5	79.17
			Teller Appearance	7	70	20	100
			Teller Communication	4.25	42.5	9	45
			Product Knowledge	3	21.43	4	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	4.25	42.5	18	90
			Product Knowledge	4	16	40	80
			Speed of Service	0	0	0	0
		Branches: الطفيلة		45	45	139.25	70
			External Cleanliness	2.5	50	5.75	57.5
			Internal Cleanliness	3.75	75	7.75	77.5
			Availability of Advertising	3.25	65	5.25	52.5
			General Atmosphere	4.75	79.17	9.5	79.17
			Teller Appearance	7	70	20	100
			Teller Communication	4.25	42.5	9	45
			Product Knowledge	3	21.43	4	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	20	100
			Customer Service Communication	4.25	42.5	18	90
			Product Knowledge	4	16	40	80
			Speed of Service	0	0	0	0
		Branches: العقبة		51.75	52	129	65
			External Cleanliness	3.5	70	7.75	77.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	3.75	75	9	90
			General Atmosphere	3.5	58.33	9	75
			Teller Appearance	7	70	16	80
			Teller Communication	2.25	22.5	14.25	71.25
			Product Knowledge	6	42.86	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	5.25	52.5	16	80
			Product Knowledge	8	32	22	44
			Speed of Service	0	0	0	0
		Branches: العقبة		51.75	52	129	65
			External Cleanliness	3.5	70	7.75	77.5
			Internal Cleanliness	4.75	95	9	90
			Availability of Advertising	3.75	75	9	90
			General Atmosphere	3.5	58.33	9	75
			Teller Appearance	7	70	16	80
			Teller Communication	2.25	22.5	14.25	71.25
			Product Knowledge	6	42.86	6	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	20	100
			Customer Service Communication	5.25	52.5	16	80
			Product Knowledge	8	32	22	44
			Speed of Service	0	0	0	0
	Zone: No Zone			125.75	63	262.25	66
		Branches: مكتب شارع سليمان النابلسي		70.5	71	154.25	77
			External Cleanliness	5	100	10	100
			Internal Cleanliness	4.5	90	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	15	75
			Teller Communication	8.5	85	18.25	91.25
			Product Knowledge	4	28.57	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	9.25	92.5	14.5	72.5
			Product Knowledge	11	44	33	66
			Speed of Service	0	0	0	0
		Branches: مكتب شارع سليمان النابلسي		70.5	71	154.25	77
			External Cleanliness	5	100	10	100
			Internal Cleanliness	4.5	90	10	100
			Availability of Advertising	4.25	85	10	100
			General Atmosphere	6	100	11	91.67
			Teller Appearance	8	80	15	75
			Teller Communication	8.5	85	18.25	91.25
			Product Knowledge	4	28.57	17	60.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	15.5	77.5
			Customer Service Communication	9.25	92.5	14.5	72.5
			Product Knowledge	11	44	33	66
			Speed of Service	0	0	0	0
		Branches: المركز الرئيسي		55.25	55	108	54
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	14.25	71.25
			Product Knowledge	4	28.57	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16.75	83.75
			Customer Service Communication	4.75	47.5	11.25	56.25
			Product Knowledge	4	16	4	8
			Speed of Service	0	0	0	0
		Branches: المركز الرئيسي		55.25	55	108	54
			External Cleanliness	5	100	7	70
			Internal Cleanliness	5	100	10	100
			Availability of Advertising	4.5	90	8.75	87.5
			General Atmosphere	5.5	91.67	10	83.33
			Teller Appearance	8	80	16	80
			Teller Communication	7.75	77.5	14.25	71.25
			Product Knowledge	4	28.57	10	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	16.75	83.75
			Customer Service Communication	4.75	47.5	11.25	56.25
			Product Knowledge	4	16	4	8
			Speed of Service	0	0	0	0
	Zone: Other Zone			3277.25	73	3402.5	76
		Branches: البنك الأهلي/ماركا		83.75	84	77	77
			External Cleanliness	5	100	3.5	70
			Internal Cleanliness	4.5	90	4	80
			Availability of Advertising	4.25	85	3.75	75
			General Atmosphere	5	83.33	4.25	70.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	9.25	92.5
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.25	72.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	11	44	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/ماركا		83.75	84	77	77
			External Cleanliness	5	100	3.5	70
			Internal Cleanliness	4.5	90	4	80
			Availability of Advertising	4.25	85	3.75	75
			General Atmosphere	5	83.33	4.25	70.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	9.25	92.5
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.25	72.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	11	44	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/معان		78.25	78	71	71
			External Cleanliness	3.25	65	3.5	70
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4	80	5	100
			General Atmosphere	6	100	5.75	95.83
			Teller Appearance	10	100	8	80
			Teller Communication	9.5	95	8.75	87.5
			Product Knowledge	13	92.86	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	9.75	97.5	10	100
			Product Knowledge	8	32	12	48
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/معان		78.25	78	71	71
			External Cleanliness	3.25	65	3.5	70
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4	80	5	100
			General Atmosphere	6	100	5.75	95.83
			Teller Appearance	10	100	8	80
			Teller Communication	9.5	95	8.75	87.5
			Product Knowledge	13	92.86	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	9.75	97.5	10	100
			Product Knowledge	8	32	12	48
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/أم السماق		75.5	76	86.25	86
			External Cleanliness	4.5	90	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	5.75	95.83	5.75	95.83
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	9.25	92.5
			Product Knowledge	14	100	12	85.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	10	100	8.75	87.5
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/أم السماق		75.5	76	86.25	86
			External Cleanliness	4.5	90	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	5.75	95.83	5.75	95.83
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	9.25	92.5
			Product Knowledge	14	100	12	85.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	10	100	8.75	87.5
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الكرك		53.5	54	69.75	70
			External Cleanliness	3	60	3.75	75
			Internal Cleanliness	3.5	70	5	100
			Availability of Advertising	3.5	70	4.5	90
			General Atmosphere	5.5	91.67	6	100
			Teller Appearance	7	70	8	80
			Teller Communication	6.5	65	8.75	87.5
			Product Knowledge	3	21.43	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	8.25	82.5
			Customer Service Communication	4.25	42.5	8.5	85
			Product Knowledge	10	40	8	32
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الكرك		53.5	54	69.75	70
			External Cleanliness	3	60	3.75	75
			Internal Cleanliness	3.5	70	5	100
			Availability of Advertising	3.5	70	4.5	90
			General Atmosphere	5.5	91.67	6	100
			Teller Appearance	7	70	8	80
			Teller Communication	6.5	65	8.75	87.5
			Product Knowledge	3	21.43	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	8.25	82.5
			Customer Service Communication	4.25	42.5	8.5	85
			Product Knowledge	10	40	8	32
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الهاشمي الشمالي		80.5	81	81.5	82
			External Cleanliness	4.75	95	4.25	85
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	3.5	70	4.75	95
			General Atmosphere	5.75	95.83	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	8.75	87.5	7.75	77.5
			Product Knowledge	9	64.29	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	8.75	87.5	9	90
			Product Knowledge	17	68	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الهاشمي الشمالي		80.5	81	81.5	82
			External Cleanliness	4.75	95	4.25	85
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	3.5	70	4.75	95
			General Atmosphere	5.75	95.83	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	8.75	87.5	7.75	77.5
			Product Knowledge	9	64.29	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	8.75	87.5	9	90
			Product Knowledge	17	68	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الجبيهة		71.5	72	81.75	82
			External Cleanliness	5	100	5	100
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.25	85	4.5	90
			General Atmosphere	5.75	95.83	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	9.25	92.5
			Product Knowledge	5	35.71	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	9.75	97.5	9.25	92.5
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الجبيهة		71.5	72	81.75	82
			External Cleanliness	5	100	5	100
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.25	85	4.5	90
			General Atmosphere	5.75	95.83	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	9.25	92.5
			Product Knowledge	5	35.71	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	9.75	97.5	9.25	92.5
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الشرق الأوسط		80.25	80	81	81
			External Cleanliness	3.75	75	2.75	55
			Internal Cleanliness	5	100	3.75	75
			Availability of Advertising	5	100	4.5	90
			General Atmosphere	5.75	95.83	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	8	80	10	100
			Product Knowledge	3	21.43	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	7.75	77.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	25	100	25	100
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الشرق الأوسط		80.25	80	81	81
			External Cleanliness	3.75	75	2.75	55
			Internal Cleanliness	5	100	3.75	75
			Availability of Advertising	5	100	4.5	90
			General Atmosphere	5.75	95.83	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	8	80	10	100
			Product Knowledge	3	21.43	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	7.75	77.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	25	100	25	100
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الطفيلة		78	78	70.5	71
			External Cleanliness	4	80	4.5	90
			Internal Cleanliness	5	100	4.25	85
			Availability of Advertising	4.5	90	2.75	55
			General Atmosphere	6	100	5	83.33
			Teller Appearance	7	70	8	80
			Teller Communication	10	100	3	30
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	10	100
			Customer Service Communication	8.5	85	10	100
			Product Knowledge	10	40	20	80
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/الطفيلة		78	78	70.5	71
			External Cleanliness	4	80	4.5	90
			Internal Cleanliness	5	100	4.25	85
			Availability of Advertising	4.5	90	2.75	55
			General Atmosphere	6	100	5	83.33
			Teller Appearance	7	70	8	80
			Teller Communication	10	100	3	30
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	10	100
			Customer Service Communication	8.5	85	10	100
			Product Knowledge	10	40	20	80
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/العقبة		74	74	78.5	79
			External Cleanliness	4.5	90	4	80
			Internal Cleanliness	5	100	3.75	75
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.5	91.67	5.75	95.83
			Teller Appearance	9	90	10	100
			Teller Communication	8.5	85	8.75	87.5
			Product Knowledge	9	64.29	4	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	10	100
			Customer Service Communication	9	90	9.25	92.5
			Product Knowledge	12	48	18	72
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/العقبة		74	74	78.5	79
			External Cleanliness	4.5	90	4	80
			Internal Cleanliness	5	100	3.75	75
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.5	91.67	5.75	95.83
			Teller Appearance	9	90	10	100
			Teller Communication	8.5	85	8.75	87.5
			Product Knowledge	9	64.29	4	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	10	100
			Customer Service Communication	9	90	9.25	92.5
			Product Knowledge	12	48	18	72
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/اربد شارع الهاشمي		89	89	84.25	84
			External Cleanliness	4.75	95	4	80
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4	80	4.75	95
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	7	70	10	100
			Teller Communication	8.5	85	10	100
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	10	100	9.25	92.5
			Product Knowledge	21	84	18	72
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/اربد شارع الهاشمي		89	89	84.25	84
			External Cleanliness	4.75	95	4	80
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4	80	4.75	95
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	7	70	10	100
			Teller Communication	8.5	85	10	100
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	10	100	9.25	92.5
			Product Knowledge	21	84	18	72
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/اربد شارع الحصن		71	71	86.25	86
			External Cleanliness	4.5	90	4.75	95
			Internal Cleanliness	4.5	90	5	100
			Availability of Advertising	3.75	75	5	100
			General Atmosphere	5.25	87.5	5.75	95.83
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	8.25	82.5	9	90
			Product Knowledge	5	20	20	80
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/اربد شارع الحصن		71	71	86.25	86
			External Cleanliness	4.5	90	4.75	95
			Internal Cleanliness	4.5	90	5	100
			Availability of Advertising	3.75	75	5	100
			General Atmosphere	5.25	87.5	5.75	95.83
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	8.25	82.5	9	90
			Product Knowledge	5	20	20	80
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/تلاع العلي		69.25	69	95.25	95
			External Cleanliness	4.5	90	5	100
			Internal Cleanliness	4	80	4.75	95
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	5.5	91.67	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	10	100
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	6.75	67.5	10	100
			Product Knowledge	0	0	25	100
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/تلاع العلي		69.25	69	95.25	95
			External Cleanliness	4.5	90	5	100
			Internal Cleanliness	4	80	4.75	95
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	5.5	91.67	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	10	100
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	6.75	67.5	10	100
			Product Knowledge	0	0	25	100
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/جبل الحسين		76.75	77	73.25	73
			External Cleanliness	4.75	95	3.5	70
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.75	95.83	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	8.25	82.5	9.25	92.5
			Product Knowledge	7	50	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	6.5	65	10	100
			Product Knowledge	19	76	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/جبل الحسين		76.75	77	73.25	73
			External Cleanliness	4.75	95	3.5	70
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.75	95.83	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	8.25	82.5	9.25	92.5
			Product Knowledge	7	50	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	6.5	65	10	100
			Product Knowledge	19	76	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/جرش		76.75	77	79.75	80
			External Cleanliness	3.75	75	4.75	95
			Internal Cleanliness	3.75	75	5	100
			Availability of Advertising	3.75	75	3	60
			General Atmosphere	5	83.33	5.5	91.67
			Teller Appearance	9	90	10	100
			Teller Communication	9.5	95	8.75	87.5
			Product Knowledge	4	28.57	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	10	100	10	100
			Product Knowledge	19	76	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/جرش		76.75	77	79.75	80
			External Cleanliness	3.75	75	4.75	95
			Internal Cleanliness	3.75	75	5	100
			Availability of Advertising	3.75	75	3	60
			General Atmosphere	5	83.33	5.5	91.67
			Teller Appearance	9	90	10	100
			Teller Communication	9.5	95	8.75	87.5
			Product Knowledge	4	28.57	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	10	100	10	100
			Product Knowledge	19	76	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/عبدون		66.5	67	82.25	82
			External Cleanliness	4.5	90	3.75	75
			Internal Cleanliness	4	80	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	0.5	8.33	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	8	80
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	4.75	47.5	9	90
			Product Knowledge	4	16	16	64
			Speed of Service	0	0	0	0
		Branches: البنك الأهلي/عبدون		66.5	67	82.25	82
			External Cleanliness	4.5	90	3.75	75
			Internal Cleanliness	4	80	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	0.5	8.33	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	10	100	8	80
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	4.75	47.5	9	90
			Product Knowledge	4	16	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي /الكرك		73.25	73	83.75	84
			External Cleanliness	4	80	4.25	85
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	9	90	8.75	87.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	6.75	67.5	10	100
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي /الكرك		73.25	73	83.75	84
			External Cleanliness	4	80	4.25	85
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	9	90	8.75	87.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	6.75	67.5	10	100
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/ماركا		72	72	78.25	78
			External Cleanliness	5	100	3.25	65
			Internal Cleanliness	5	100	4.5	90
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	6	100	4.5	75
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	6.5	65	8.5	85
			Product Knowledge	3	12	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/ماركا		72	72	78.25	78
			External Cleanliness	5	100	3.25	65
			Internal Cleanliness	5	100	4.5	90
			Availability of Advertising	4.5	90	4.75	95
			General Atmosphere	6	100	4.5	75
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	6.5	65	8.5	85
			Product Knowledge	3	12	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/معان		51.75	52	86.5	87
			External Cleanliness	4	80	3.5	70
			Internal Cleanliness	4.5	90	5	100
			Availability of Advertising	4	80	5	100
			General Atmosphere	4	66.67	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	7	70	10	100
			Product Knowledge	3	21.43	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7	70	9	90
			Product Knowledge	2	8	19	76
			Speed of Service	0	0	0	0
		Branches: البنك العربي/معان		51.75	52	86.5	87
			External Cleanliness	4	80	3.5	70
			Internal Cleanliness	4.5	90	5	100
			Availability of Advertising	4	80	5	100
			General Atmosphere	4	66.67	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	7	70	10	100
			Product Knowledge	3	21.43	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7	70	9	90
			Product Knowledge	2	8	19	76
			Speed of Service	0	0	0	0
		Branches: البنك العربي/أربد		85.75	86	72.5	73
			External Cleanliness	5	100	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	5	100	4.5	90
			General Atmosphere	6	100	6	100
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	8.75	87.5
			Product Knowledge	8	57.14	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	18	72	14	56
			Speed of Service	0	0	0	0
		Branches: البنك العربي/أربد		85.75	86	72.5	73
			External Cleanliness	5	100	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	5	100	4.5	90
			General Atmosphere	6	100	6	100
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	8.75	87.5
			Product Knowledge	8	57.14	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	9	90
			Product Knowledge	18	72	14	56
			Speed of Service	0	0	0	0
		Branches: البنك العربي/اللويبدة		89.75	90	78.25	78
			External Cleanliness	2.75	55	4.25	85
			Internal Cleanliness	4.25	85	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.5	91.67	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	9.5	95	8.75	87.5
			Product Knowledge	21	84	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/اللويبدة		89.75	90	78.25	78
			External Cleanliness	2.75	55	4.25	85
			Internal Cleanliness	4.25	85	4.75	95
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	5.5	91.67	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	9.5	95	8.75	87.5
			Product Knowledge	21	84	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الهاشمي الشمالي		82.5	83	75.75	76
			External Cleanliness	4	80	3.75	75
			Internal Cleanliness	3.25	65	4	80
			Availability of Advertising	3.25	65	4.75	95
			General Atmosphere	5.5	91.67	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	5.25	52.5
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	8.5	85	9	90
			Product Knowledge	17	68	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الهاشمي الشمالي		82.5	83	75.75	76
			External Cleanliness	4	80	3.75	75
			Internal Cleanliness	3.25	65	4	80
			Availability of Advertising	3.25	65	4.75	95
			General Atmosphere	5.5	91.67	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	5.25	52.5
			Product Knowledge	14	100	10	71.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	7.75	77.5
			Customer Service Communication	8.5	85	9	90
			Product Knowledge	17	68	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الجبيهة		95	95	79	79
			External Cleanliness	4.75	95	3.5	70
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	5	100	4.75	95
			General Atmosphere	6	100	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	8.25	82.5	6	60
			Product Knowledge	12	85.71	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	10	100	9.25	92.5
			Product Knowledge	24	96	17	68
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الجبيهة		95	95	79	79
			External Cleanliness	4.75	95	3.5	70
			Internal Cleanliness	5	100	4.75	95
			Availability of Advertising	5	100	4.75	95
			General Atmosphere	6	100	5.75	95.83
			Teller Appearance	10	100	10	100
			Teller Communication	8.25	82.5	6	60
			Product Knowledge	12	85.71	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	10	100	9.25	92.5
			Product Knowledge	24	96	17	68
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الطفيلة		79.5	80	74.75	75
			External Cleanliness	5	100	3	60
			Internal Cleanliness	4.25	85	4.25	85
			Availability of Advertising	4.75	95	3.75	75
			General Atmosphere	3.5	58.33	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	9	90	7.75	77.5
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8	80	10	100
			Customer Service Communication	10	100	9	90
			Product Knowledge	13	52	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/الطفيلة		79.5	80	74.75	75
			External Cleanliness	5	100	3	60
			Internal Cleanliness	4.25	85	4.25	85
			Availability of Advertising	4.75	95	3.75	75
			General Atmosphere	3.5	58.33	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	9	90	7.75	77.5
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8	80	10	100
			Customer Service Communication	10	100	9	90
			Product Knowledge	13	52	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/العقبة		64	64	75	75
			External Cleanliness	3.25	65	3	60
			Internal Cleanliness	2.75	55	4.25	85
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	4.25	70.83	6	100
			Teller Appearance	7	70	10	100
			Teller Communication	9	90	8.75	87.5
			Product Knowledge	14	100	4	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	3.25	32.5	8	80
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/العقبة		64	64	75	75
			External Cleanliness	3.25	65	3	60
			Internal Cleanliness	2.75	55	4.25	85
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	4.25	70.83	6	100
			Teller Appearance	7	70	10	100
			Teller Communication	9	90	8.75	87.5
			Product Knowledge	14	100	4	28.57
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	3.25	32.5	8	80
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/ابو علندا		59.25	59	78.25	78
			External Cleanliness	4.5	90	3.75	75
			Internal Cleanliness	4.75	95	4.75	95
			Availability of Advertising	4	80	5	100
			General Atmosphere	5.25	87.5	4.75	79.17
			Teller Appearance	7	70	10	100
			Teller Communication	6.5	65	8.75	87.5
			Product Knowledge	3	21.43	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	8.25	82.5
			Customer Service Communication	6.25	62.5	9	90
			Product Knowledge	9	36	22	88
			Speed of Service	0	0	0	0
		Branches: البنك العربي/ابو علندا		59.25	59	78.25	78
			External Cleanliness	4.5	90	3.75	75
			Internal Cleanliness	4.75	95	4.75	95
			Availability of Advertising	4	80	5	100
			General Atmosphere	5.25	87.5	4.75	79.17
			Teller Appearance	7	70	10	100
			Teller Communication	6.5	65	8.75	87.5
			Product Knowledge	3	21.43	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	9	90	8.25	82.5
			Customer Service Communication	6.25	62.5	9	90
			Product Knowledge	9	36	22	88
			Speed of Service	0	0	0	0
		Branches: البنك العربي/جرش		80	80	82	82
			External Cleanliness	3.5	70	3.5	70
			Internal Cleanliness	5	100	4.5	90
			Availability of Advertising	4.75	95	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	9.5	95
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7.75	77.5	8.75	87.5
			Product Knowledge	12	48	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/جرش		80	80	82	82
			External Cleanliness	3.5	70	3.5	70
			Internal Cleanliness	5	100	4.5	90
			Availability of Advertising	4.75	95	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	9.5	95
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7.75	77.5	8.75	87.5
			Product Knowledge	12	48	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/خلد		73.25	73	73	73
			External Cleanliness	3.5	70	4.25	85
			Internal Cleanliness	4.5	90	4.75	95
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	6	100	5.5	91.67
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	3.75	37.5
			Product Knowledge	14	100	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	8.25	82.5	9.75	97.5
			Product Knowledge	4	16	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/خلد		73.25	73	73	73
			External Cleanliness	3.5	70	4.25	85
			Internal Cleanliness	4.5	90	4.75	95
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	6	100	5.5	91.67
			Teller Appearance	10	100	10	100
			Teller Communication	8.75	87.5	3.75	37.5
			Product Knowledge	14	100	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	10	100
			Customer Service Communication	8.25	82.5	9.75	97.5
			Product Knowledge	4	16	18	72
			Speed of Service	0	0	0	0
		Branches: البنك العربي/سيتي مول		62.75	63	63	63
			External Cleanliness	5	100	4.75	95
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.75	95	4.25	85
			General Atmosphere	4.75	79.17	5.5	91.67
			Teller Appearance	7	70	10	100
			Teller Communication	10	100	5.75	57.5
			Product Knowledge	14	100	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	8.25	82.5
			Customer Service Communication	1.5	15	8.5	85
			Product Knowledge	4	16	6	24
			Speed of Service	0	0	0	0
		Branches: البنك العربي/سيتي مول		62.75	63	63	63
			External Cleanliness	5	100	4.75	95
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.75	95	4.25	85
			General Atmosphere	4.75	79.17	5.5	91.67
			Teller Appearance	7	70	10	100
			Teller Communication	10	100	5.75	57.5
			Product Knowledge	14	100	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	6.75	67.5	8.25	82.5
			Customer Service Communication	1.5	15	8.5	85
			Product Knowledge	4	16	6	24
			Speed of Service	0	0	0	0
		Branches: البنك العربي/عبدون		70.75	71	77.25	77
			External Cleanliness	3.75	75	4.5	90
			Internal Cleanliness	5	100	4.25	85
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	7.5	75
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	5.5	55	9.25	92.5
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/عبدون		70.75	71	77.25	77
			External Cleanliness	3.75	75	4.5	90
			Internal Cleanliness	5	100	4.25	85
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	7.5	75
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	5.5	55	9.25	92.5
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: البنك العربي/عجلون		70.75	71	79.5	80
			External Cleanliness	3.75	75	4.5	90
			Internal Cleanliness	4.75	95	4.75	95
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	5.25	87.5	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	9.5	95
			Product Knowledge	14	100	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	7.75	77.5
			Customer Service Communication	9.5	95	10	100
			Product Knowledge	4	16	20	80
			Speed of Service	0	0	0	0
		Branches: البنك العربي/عجلون		70.75	71	79.5	80
			External Cleanliness	3.75	75	4.5	90
			Internal Cleanliness	4.75	95	4.75	95
			Availability of Advertising	4.25	85	5	100
			General Atmosphere	5.25	87.5	6	100
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	9.5	95
			Product Knowledge	14	100	2	14.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	7.75	77.5
			Customer Service Communication	9.5	95	10	100
			Product Knowledge	4	16	20	80
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/فيلادلفيا		80	80	70.25	70
			External Cleanliness	4.5	90	3.5	70
			Internal Cleanliness	4.75	95	4.5	90
			Availability of Advertising	4.5	90	4	80
			General Atmosphere	5	83.33	5.5	91.67
			Teller Appearance	10	100	8	80
			Teller Communication	10	100	4.25	42.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	7.75	77.5
			Customer Service Communication	9	90	8.75	87.5
			Product Knowledge	10	40	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/فيلادلفيا		80	80	70.25	70
			External Cleanliness	4.5	90	3.5	70
			Internal Cleanliness	4.75	95	4.5	90
			Availability of Advertising	4.5	90	4	80
			General Atmosphere	5	83.33	5.5	91.67
			Teller Appearance	10	100	8	80
			Teller Communication	10	100	4.25	42.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	7.75	77.5
			Customer Service Communication	9	90	8.75	87.5
			Product Knowledge	10	40	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ماركا		81.5	82	59	59
			External Cleanliness	3.75	75	3	60
			Internal Cleanliness	4.75	95	4.25	85
			Availability of Advertising	4.25	85	4.75	95
			General Atmosphere	5.5	91.67	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	6.75	67.5
			Product Knowledge	14	100	0	0
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	6.75	67.5
			Customer Service Communication	10	100	6	60
			Product Knowledge	13	52	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ماركا		81.5	82	59	59
			External Cleanliness	3.75	75	3	60
			Internal Cleanliness	4.75	95	4.25	85
			Availability of Advertising	4.25	85	4.75	95
			General Atmosphere	5.5	91.67	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	6.75	67.5
			Product Knowledge	14	100	0	0
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	6.75	67.5
			Customer Service Communication	10	100	6	60
			Product Knowledge	13	52	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/معان		57.75	58	61.25	61
			External Cleanliness	4.75	95	3	60
			Internal Cleanliness	4.25	85	4.25	85
			Availability of Advertising	2.25	45	5	100
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	6.75	67.5	8.5	85
			Product Knowledge	2	14.29	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	6.25	62.5
			Product Knowledge	4	16	8	32
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/معان		57.75	58	61.25	61
			External Cleanliness	4.75	95	3	60
			Internal Cleanliness	4.25	85	4.25	85
			Availability of Advertising	2.25	45	5	100
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	6.75	67.5	8.5	85
			Product Knowledge	2	14.29	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	6.25	62.5
			Product Knowledge	4	16	8	32
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الكرك		66.5	67	70.75	71
			External Cleanliness	3	60	3.75	75
			Internal Cleanliness	3.25	65	3.75	75
			Availability of Advertising	2.75	55	4.75	95
			General Atmosphere	5	83.33	5.25	87.5
			Teller Appearance	7	70	8	80
			Teller Communication	10	100	5.75	57.5
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	5.75	57.5	6.5	65
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الكرك		66.5	67	70.75	71
			External Cleanliness	3	60	3.75	75
			Internal Cleanliness	3.25	65	3.75	75
			Availability of Advertising	2.75	55	4.75	95
			General Atmosphere	5	83.33	5.25	87.5
			Teller Appearance	7	70	8	80
			Teller Communication	10	100	5.75	57.5
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	5.75	57.5	6.5	65
			Product Knowledge	8	32	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/اللويبدة		74.25	74	85.75	86
			External Cleanliness	3	60	5	100
			Internal Cleanliness	4	80	5	100
			Availability of Advertising	3	60	5	100
			General Atmosphere	4.25	70.83	6	100
			Teller Appearance	7	70	8	80
			Teller Communication	9	90	10	100
			Product Knowledge	14	100	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	7.25	72.5	10	100
			Product Knowledge	15	60	24	96
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/اللويبدة		74.25	74	85.75	86
			External Cleanliness	3	60	5	100
			Internal Cleanliness	4	80	5	100
			Availability of Advertising	3	60	5	100
			General Atmosphere	4.25	70.83	6	100
			Teller Appearance	7	70	8	80
			Teller Communication	9	90	10	100
			Product Knowledge	14	100	5	35.71
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	7.25	72.5	10	100
			Product Knowledge	15	60	24	96
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الهاشمي الشمالي		93	93	58	58
			External Cleanliness	5	100	3	60
			Internal Cleanliness	5	100	4	80
			Availability of Advertising	5	100	4.75	95
			General Atmosphere	6	100	5	83.33
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	4.75	47.5
			Product Knowledge	20	80	4	16
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الهاشمي الشمالي		93	93	58	58
			External Cleanliness	5	100	3	60
			Internal Cleanliness	5	100	4	80
			Availability of Advertising	5	100	4.75	95
			General Atmosphere	6	100	5	83.33
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	9	64.29
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	7.75	77.5
			Customer Service Communication	10	100	4.75	47.5
			Product Knowledge	20	80	4	16
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الصويفية		59.75	60		0
			External Cleanliness	4.75	95		0
			Internal Cleanliness	4.25	85		0
			Availability of Advertising	4	80		0
			General Atmosphere	5	83.33		0
			Teller Appearance	7	70		0
			Teller Communication	10	100		0
			Product Knowledge	14	100		0
			Speed of Service	0	0		0
			Customer Service Appearance	6.75	67.5		0
			Customer Service Communication	3	30		0
			Product Knowledge	1	4		0
			Speed of Service	0	0		0
		Branches: بنك القاهرة عمان/الصويفية			0	73	73
			External Cleanliness		0	4.75	95
			Internal Cleanliness		0	4.5	90
			Availability of Advertising		0	5	100
			General Atmosphere		0	5	83.33
			Teller Appearance		0	9	90
			Teller Communication		0	7.75	77.5
			Product Knowledge		0	8	57.14
			Speed of Service		0	0	0
			Customer Service Appearance		0	10	100
			Customer Service Communication		0	7	70
			Product Knowledge		0	12	48
			Speed of Service		0	0	0
		Branches: بنك القاهرة عمان/الطفيلة		69.25	69	66.25	66
			External Cleanliness	4.5	90	4	80
			Internal Cleanliness	4.5	90	4.25	85
			Availability of Advertising	4.5	90	4.25	85
			General Atmosphere	4	66.67	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	7.75	77.5	8.75	87.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	7.75	77.5
			Customer Service Communication	6.75	67.5	7.25	72.5
			Product Knowledge	8	32	8	32
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/الطفيلة		69.25	69	66.25	66
			External Cleanliness	4.5	90	4	80
			Internal Cleanliness	4.5	90	4.25	85
			Availability of Advertising	4.5	90	4.25	85
			General Atmosphere	4	66.67	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	7.75	77.5	8.75	87.5
			Product Knowledge	14	100	8	57.14
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.25	72.5	7.75	77.5
			Customer Service Communication	6.75	67.5	7.25	72.5
			Product Knowledge	8	32	8	32
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/العقبة		92	92	84	84
			External Cleanliness	4	80	4.5	90
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	6	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	9.25	92.5	8.25	82.5
			Product Knowledge	24	96	21	84
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/العقبة		92	92	84	84
			External Cleanliness	4	80	4.5	90
			Internal Cleanliness	4.75	95	5	100
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	5.75	95.83	5.5	91.67
			Teller Appearance	8	80	10	100
			Teller Communication	10	100	8.75	87.5
			Product Knowledge	14	100	6	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	9.25	92.5	8.25	82.5
			Product Knowledge	24	96	21	84
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ابو نصير		65.25	65	72.25	72
			External Cleanliness	5	100	5	100
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	2.25	37.5	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	9.5	95	5.75	57.5
			Product Knowledge	8	57.14	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	9	90	9	90
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ابو نصير		65.25	65	72.25	72
			External Cleanliness	5	100	5	100
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	4.75	95	5	100
			General Atmosphere	2.25	37.5	5.5	91.67
			Teller Appearance	8	80	8	80
			Teller Communication	9.5	95	5.75	57.5
			Product Knowledge	8	57.14	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	9	90	9	90
			Product Knowledge	6	24	16	64
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ابو علندا		59.75	60	78	78
			External Cleanliness	3.5	70	3.25	65
			Internal Cleanliness	4.75	95	4.5	90
			Availability of Advertising	2.25	45	5	100
			General Atmosphere	5.5	91.67	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	7	70	5.75	57.5
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	3	30	9.25	92.5
			Product Knowledge	4	16	24	96
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/ابو علندا		59.75	60	78	78
			External Cleanliness	3.5	70	3.25	65
			Internal Cleanliness	4.75	95	4.5	90
			Availability of Advertising	2.25	45	5	100
			General Atmosphere	5.5	91.67	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	7	70	5.75	57.5
			Product Knowledge	14	100	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	10	100
			Customer Service Communication	3	30	9.25	92.5
			Product Knowledge	4	16	24	96
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/اربد		63.25	63	68.5	69
			External Cleanliness	2	40	3	60
			Internal Cleanliness	3.75	75	3.75	75
			Availability of Advertising	3.5	70	4.5	90
			General Atmosphere	2	33.33	5	83.33
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	6	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	7.75	77.5
			Customer Service Communication	7.75	77.5	8.75	87.5
			Product Knowledge	4	16	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/اربد		63.25	63	68.5	69
			External Cleanliness	2	40	3	60
			Internal Cleanliness	3.75	75	3.75	75
			Availability of Advertising	3.5	70	4.5	90
			General Atmosphere	2	33.33	5	83.33
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.75	77.5
			Product Knowledge	14	100	6	42.86
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	7.75	77.5
			Customer Service Communication	7.75	77.5	8.75	87.5
			Product Knowledge	4	16	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/تلاع العلي		76.25	76	57.25	57
			External Cleanliness	4	80	4.75	95
			Internal Cleanliness	4.25	85	4.75	95
			Availability of Advertising	4.25	85	4.5	90
			General Atmosphere	4.75	79.17	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.25	72.5
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	8.25	82.5
			Customer Service Communication	9	90	2.75	27.5
			Product Knowledge	8	32	4	16
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/تلاع العلي		76.25	76	57.25	57
			External Cleanliness	4	80	4.75	95
			Internal Cleanliness	4.25	85	4.75	95
			Availability of Advertising	4.25	85	4.5	90
			General Atmosphere	4.75	79.17	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	10	100	7.25	72.5
			Product Knowledge	14	100	7	50
			Speed of Service	0	0	0	0
			Customer Service Appearance	10	100	8.25	82.5
			Customer Service Communication	9	90	2.75	27.5
			Product Knowledge	8	32	4	16
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/سيتي مول		51.25	51	66.5	67
			External Cleanliness	4.5	90	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	3.25	65	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	5.75	57.5	4.75	47.5
			Product Knowledge	3	21.43	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	4	40	8.75	87.5
			Product Knowledge	4	16	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/سيتي مول		51.25	51	66.5	67
			External Cleanliness	4.5	90	4.5	90
			Internal Cleanliness	5	100	5	100
			Availability of Advertising	3.25	65	4.75	95
			General Atmosphere	6	100	6	100
			Teller Appearance	8	80	8	80
			Teller Communication	5.75	57.5	4.75	47.5
			Product Knowledge	3	21.43	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	7.75	77.5	7.75	77.5
			Customer Service Communication	4	40	8.75	87.5
			Product Knowledge	4	16	14	56
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/عجلون		52.75	53	76.75	77
			External Cleanliness	3.25	65	3.5	70
			Internal Cleanliness	4.5	90	3.5	70
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	4.75	79.17	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	5.25	52.5	8.5	85
			Product Knowledge	3	21.43	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7.25	72.5	10	100
			Product Knowledge	4	16	20	80
			Speed of Service	0	0	0	0
		Branches: بنك القاهرة عمان/عجلون		52.75	53	76.75	77
			External Cleanliness	3.25	65	3.5	70
			Internal Cleanliness	4.5	90	3.5	70
			Availability of Advertising	4.5	90	5	100
			General Atmosphere	4.75	79.17	5.25	87.5
			Teller Appearance	8	80	8	80
			Teller Communication	5.25	52.5	8.5	85
			Product Knowledge	3	21.43	3	21.43
			Speed of Service	0	0	0	0
			Customer Service Appearance	8.25	82.5	10	100
			Customer Service Communication	7.25	72.5	10	100
			Product Knowledge	4	16	20	80
			Speed of Service	0	0	0	0
Country: Palestine				1392	66		0
	Zone: Other Zone			1392	66		0
		Branches: نابلس		53.25	53		0
			External Cleanliness	4.75	95		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	3.75	62.5		0
			Teller Appearance	8	80		0
			Teller Communication	5.5	55		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.75	77.5		0
			Customer Service Communication	6.5	65		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: البنك العربي/نابلس		65.25	65		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	4.5	90		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	8.75	87.5		0
			Product Knowledge	5	35.71		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	6.75	67.5		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: البنك العربي/الخليل		66	66		0
			External Cleanliness	3.75	75		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	10	100		0
			Customer Service Communication	9.75	97.5		0
			Product Knowledge	6	24		0
			Speed of Service	0	0		0
		Branches: البنك العربي/بيت لحم		68.5	69		0
			External Cleanliness	4.5	90		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	3.25	65		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	10	71.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	6.5	65		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: البنك العربي/جنين		64.5	65		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	4.75	95		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	8.75	87.5		0
			Product Knowledge	5	35.71		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	9.75	97.5		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: البنك العربي/رام الله		77.25	77		0
			External Cleanliness	4.75	95		0
			Internal Cleanliness	4	80		0
			Availability of Advertising	4.75	95		0
			General Atmosphere	6	100		0
			Teller Appearance	7	70		0
			Teller Communication	8.25	82.5		0
			Product Knowledge	10	71.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	10	100		0
			Customer Service Communication	8.5	85		0
			Product Knowledge	14	56		0
			Speed of Service	0	0		0
		Branches: بنك فلسطين/ الخليل		73	73		0
			External Cleanliness	4.25	85		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	9	64.29		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	8.5	85		0
			Product Knowledge	10	40		0
			Speed of Service	0	0		0
		Branches: بنك فلسطين/نابلس		61.75	62		0
			External Cleanliness	4	80		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	7.75	77.5		0
			Product Knowledge	4	28.57		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	5.75	57.5		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك فلسطين/بيت لحم		77.25	77		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	2.75	55		0
			General Atmosphere	5.25	87.5		0
			Teller Appearance	8	80		0
			Teller Communication	8.5	85		0
			Product Knowledge	8	57.14		0
			Speed of Service	0	0		0
			Customer Service Appearance	10	100		0
			Customer Service Communication	9.75	97.5		0
			Product Knowledge	15	60		0
			Speed of Service	0	0		0
		Branches: بنك فلسطين/جنين		70.5	71		0
			External Cleanliness	3.75	75		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	8	57.14		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	9	90		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك فلسطين/رام الله		65.75	66		0
			External Cleanliness	4.5	90		0
			Internal Cleanliness	4.5	90		0
			Availability of Advertising	5	100		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	8	80		0
			Teller Communication	5.75	57.5		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	5.25	52.5		0
			Product Knowledge	16	64		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/يطا		63.25	63		0
			External Cleanliness	3.5	70		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	5	35.71		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	9	90		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/الماصيون		68	68		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	8.75	87.5		0
			Product Knowledge	9	64.29		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.75	77.5		0
			Customer Service Communication	9.5	95		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/الخليل		58.5	59		0
			External Cleanliness	4	80		0
			Internal Cleanliness	4.5	90		0
			Availability of Advertising	5	100		0
			General Atmosphere	5.25	87.5		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.25	72.5		0
			Customer Service Communication	8	80		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/الظاهرية		64.25	64		0
			External Cleanliness	4.75	95		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	4	28.57		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	9.75	97.5		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/بيت لحم		69.5	70		0
			External Cleanliness	4.5	90		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	8	80		0
			Teller Communication	9.25	92.5		0
			Product Knowledge	8	57.14		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	8	80		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/بيرزيت		66.25	66		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	3.75	62.5		0
			Teller Appearance	8	80		0
			Teller Communication	9.5	95		0
			Product Knowledge	7	50		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.75	77.5		0
			Customer Service Communication	7.25	72.5		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/ترمسعيا		64.75	65		0
			External Cleanliness	5	100		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	7	70		0
			Teller Communication	6.5	65		0
			Product Knowledge	6	42.86		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.75	77.5		0
			Customer Service Communication	9	90		0
			Product Knowledge	8	32		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/جنين		69	69		0
			External Cleanliness	4.75	95		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	4.5	90		0
			General Atmosphere	5.5	91.67		0
			Teller Appearance	10	100		0
			Teller Communication	9.5	95		0
			Product Knowledge	10	71.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	7.5	75		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/حلحول		60.75	61		0
			External Cleanliness	4	80		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	7	70		0
			Teller Communication	8.75	87.5		0
			Product Knowledge	3	21.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	8.25	82.5		0
			Customer Service Communication	9.75	97.5		0
			Product Knowledge	4	16		0
			Speed of Service	0	0		0
		Branches: بنك الاسكان/رام الله		64.75	65		0
			External Cleanliness	3.25	65		0
			Internal Cleanliness	5	100		0
			Availability of Advertising	5	100		0
			General Atmosphere	6	100		0
			Teller Appearance	8	80		0
			Teller Communication	8.5	85		0
			Product Knowledge	10	71.43		0
			Speed of Service	0	0		0
			Customer Service Appearance	7.25	72.5		0
			Customer Service Communication	5.75	57.5		0
			Product Knowledge	6	24		0
			Speed of Service	0	0		0