Company: Adnoc
Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 1269
Sample Size: 18
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 6 | 33.33% | 0 | 0% | 1 | 25% | 2 | 40% | 3 | 75% |
| en | 12 | 66.67% | 5 | 100% | 3 | 75% | 3 | 60% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Company | ||||||||||
| Adnoc | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Shopper ID | ||||||||||
| 112 | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| 123 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 128 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 147 | 2 | 11.11% | 1 | 20% | 1 | 25% | 0 | 0% | 0 | 0% |
| 148 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 158 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 163 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 164 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 189 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 1012 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 1047 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 1060 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2010 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2016 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2024 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2090 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Serial No | ||||||||||
| 0009 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0012 | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| 0014 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0017 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 0018 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0024 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0027 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 0028 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0213 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0218 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0222 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 0551 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 103 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 190 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 307 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 54 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 581 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Operator Code | ||||||||||
| 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 5051 | 8 | 44.44% | 1 | 20% | 2 | 50% | 2 | 40% | 3 | 75% |
| 9001 | 3 | 16.67% | 0 | 0% | 0 | 0% | 3 | 60% | 0 | 0% |
| basma | 2 | 11.11% | 0 | 0% | 2 | 50% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Emirate | ||||||||||
| Abu Dhabi | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Site ID | ||||||||||
| 3 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 4 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 14 | 5 | 27.78% | 1 | 20% | 1 | 25% | 2 | 40% | 1 | 25% |
| 165 | 5 | 27.78% | 2 | 40% | 1 | 25% | 1 | 20% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Number of Staff | ||||||||||
| 1 | 3 | 16.67% | 1 | 20% | 0 | 0% | 0 | 0% | 2 | 50% |
| 2 | 10 | 55.56% | 2 | 40% | 3 | 75% | 3 | 60% | 2 | 50% |
| 3 | 2 | 11.11% | 0 | 0% | 1 | 25% | 1 | 20% | 0 | 0% |
| 4 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 7 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 8 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| CSA Name | ||||||||||
| 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% | |
| ABDUL IBRAHIM | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| ABDUL SATTAR | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| ABDULSATTAR | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| ANGEL | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| LESUR | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| MEGHI | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| MUDUZ | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| RONY | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| SAMIR | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| SHAHUL HAMEED | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| VIPIN | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| cant read the name | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| fisal | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| fransisco | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| sadeq | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| sdeek | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| sorksh | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| CSA Number | ||||||||||
| 12 | 66.67% | 4 | 80% | 3 | 75% | 2 | 40% | 3 | 75% | |
| 10441 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 10874 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 10930 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 4199 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 7407 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 8900 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Gender | ||||||||||
| Male | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Height | ||||||||||
| Tall | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| Medium | 14 | 77.78% | 4 | 80% | 4 | 100% | 3 | 60% | 3 | 75% |
| Short | 2 | 11.11% | 1 | 20% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Built | ||||||||||
| Thin | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| Medium | 15 | 83.33% | 5 | 100% | 4 | 100% | 3 | 60% | 3 | 75% |
| Fat | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Spectacles | ||||||||||
| Yes | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| No | 17 | 94.44% | 5 | 100% | 4 | 100% | 4 | 80% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Beard | ||||||||||
| Yes | 2 | 11.11% | 1 | 20% | 0 | 0% | 0 | 0% | 1 | 25% |
| No | 16 | 88.89% | 4 | 80% | 4 | 100% | 5 | 100% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Mustache | ||||||||||
| Yes | 4 | 22.22% | 1 | 20% | 0 | 0% | 2 | 40% | 1 | 25% |
| No | 14 | 77.78% | 4 | 80% | 4 | 100% | 3 | 60% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 4 | 22.22% | 0 | 0% | 1 | 25% | 0 | 0% | 3 | 75% |
| Indian | 11 | 61.11% | 2 | 40% | 3 | 75% | 5 | 100% | 1 | 25% |
| Philipino | 3 | 16.67% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Other Ethnic Groups | ||||||||||
| 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% | |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Date | ||||||||||
| 2011-09-20 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-02 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-26 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-06 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-27 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-04 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-06 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-07 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-27 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-05-30 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-22 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-23 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-28 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-08-21 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-02 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-14 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-23 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Amount | ||||||||||
| 15.25 | 2 | 11.11% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 25% |
| 15.75 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 16.00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 16.25 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 17.00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 18.50 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 19.75 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 20.00 | 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 20.50 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 25.00 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 26.75 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 30.00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 31.75 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3 | 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 12 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 26 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time In | ||||||||||
| 2011-09-20 12:50:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-02 13:40:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 12:35:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-26 19:43:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-06 20:50:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-27 10:55:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-04 06:49:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-06 12:05:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-07 01:25:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-27 20:28:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-05-30 18:40:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-22 16:02:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-23 08:00:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-28 22:08:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-08-21 11:55:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-02 17:08:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-14 18:47:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-23 20:57:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time Out | ||||||||||
| 2011-09-20 13:09:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-02 13:51:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 12:44:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-26 19:54:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-06 21:06:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-27 11:05:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-04 07:00:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-06 12:16:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-04-07 01:37:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-27 20:36:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-05-30 18:50:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-22 16:16:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-23 08:07:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-28 22:15:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-08-21 12:10:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-02 17:14:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-14 18:54:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-23 21:05:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 2 | 11.11% | 0 | 0% | 1 | 25% | 1 | 20% | 0 | 0% |
| 10:01-13:00 | 5 | 27.78% | 2 | 40% | 2 | 50% | 0 | 0% | 1 | 25% |
| 13:01-17:00 | 2 | 11.11% | 1 | 20% | 0 | 0% | 1 | 20% | 0 | 0% |
| 17:01-20:00 | 4 | 22.22% | 1 | 20% | 0 | 0% | 1 | 20% | 2 | 50% |
| 20:01-24:00 | 5 | 27.78% | 1 | 20% | 1 | 25% | 2 | 40% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 1. Were the automatic doors colsed and the door and side glass push / pull bars or | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2a. Were doors and windows free of fingerprints ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2b. Were doors and windows free of smudges, spots and streaks ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ? | ||||||||||
| Yes | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| No | 17 | 94.44% | 5 | 100% | 4 | 100% | 5 | 100% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3a. Were advertising material, Pictures and menu strips on menu board faded ? | ||||||||||
| No | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3b. Were advertising material, Pictures and menu strips on menu board torn ? | ||||||||||
| No | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3c. Were advertising material, Pictures and menu strips on menu board smudged ? | ||||||||||
| Yes | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| No | 12 | 66.67% | 0 | 0% | 4 | 100% | 5 | 100% | 3 | 75% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| Not clean | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 4a. Were counters, display cases, self-service areas and dispensers clean ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 5. Was there any smell of rotten stuff? | ||||||||||
| No | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 6. Were there any flies visible in the store or in the eating area? | ||||||||||
| No | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 9. Were tables and chairs well maintained and unbroken? | ||||||||||
| Yes | 14 | 77.78% | 4 | 80% | 3 | 75% | 4 | 80% | 3 | 75% |
| NA | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| No tables and chairs | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 10. Was the temperature reasonably comfortable? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 11. Were door mats in good condition? | ||||||||||
| Yes | 17 | 94.44% | 5 | 100% | 4 | 100% | 4 | 80% | 4 | 100% |
| NA | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| No door mat | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 12. Were lights turned on at dusk or sunset and during bad weather? | ||||||||||
| Yes | 9 | 50% | 3 | 60% | 1 | 25% | 3 | 60% | 2 | 50% |
| NA | 9 | 50% | 2 | 40% | 3 | 75% | 2 | 40% | 2 | 50% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 13. Were trash / Grease containers clean and dumpster Lids closed? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 14. Were you greeted with a smile when you entered the store? | ||||||||||
| Yes | 15 | 83.33% | 4 | 80% | 3 | 75% | 4 | 80% | 4 | 100% |
| No | 3 | 16.67% | 1 | 20% | 1 | 25% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| NO GREETINGS | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| No greetings or did not wish | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 15. Did they request customers to quit smoking? | ||||||||||
| NA | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 16. Did he thank you as you were leaving? | ||||||||||
| Yes | 16 | 88.89% | 4 | 80% | 4 | 100% | 4 | 80% | 4 | 100% |
| No | 2 | 11.11% | 1 | 20% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| No farewell greeting or no thank you when leaving | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 17. Was the staff presentable and well groomed? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 18. Was he / she able to communicate to customer? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 19. Was the staff wearing visible nametag? | ||||||||||
| Yes | 17 | 94.44% | 5 | 100% | 3 | 75% | 5 | 100% | 4 | 100% |
| No | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| لا استطيع قراءة الاسم | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| لا يضع بطاقه على صدره | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 20. Was staff courteous / friendly? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 21. Were the items and ingredients you ordered available for purchase? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 22. Did the staff scan all the purchased items? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 23. Did the staff place food and nonfood item in a separate carry bags? | ||||||||||
| Yes | 10 | 55.56% | 1 | 20% | 3 | 75% | 3 | 60% | 3 | 75% |
| NA | 8 | 44.44% | 4 | 80% | 1 | 25% | 2 | 40% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 24. Were you charged the correct amount? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 25. Were you offered a receipt voluntarily? | ||||||||||
| Yes | 14 | 77.78% | 3 | 60% | 3 | 75% | 4 | 80% | 4 | 100% |
| No | 4 | 22.22% | 2 | 40% | 1 | 25% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| I had to ask for the reciept | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| لم يعرض علي وصل استلام | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 26. Were you given the correct change? | ||||||||||
| Yes | 14 | 77.78% | 4 | 80% | 4 | 100% | 4 | 80% | 2 | 50% |
| NA | 4 | 22.22% | 1 | 20% | 0 | 0% | 1 | 20% | 2 | 50% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |