Company: Adnoc

Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 1304

Sample Size:  35

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 4 11.43% 3 17.65% 0 0% 0 0% 1 16.67%
en 31 88.57% 14 82.35% 6 100% 6 100% 5 83.33%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Company                    
Adnoc 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Shopper ID                    
23 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
37 5 14.29% 5 29.41% 0 0% 0 0% 0 0%
58 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
123 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
127 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
128 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
129 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
134 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
142 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
143 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
159 2 5.71% 0 0% 1 16.67% 1 16.67% 0 0%
164 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
165 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
192 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
264 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
1052 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2010 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2015 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2021 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2031 2 5.71% 0 0% 0 0% 1 16.67% 1 16.67%
2098 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2104 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2105 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Serial No                    
0004 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
0007 2 5.71% 0 0% 0 0% 1 16.67% 1 16.67%
0044 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
0048 2 5.71% 0 0% 0 0% 1 16.67% 1 16.67%
0051 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
0055 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
0056 2 5.71% 0 0% 1 16.67% 0 0% 1 16.67%
0060 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
0061 2 5.71% 0 0% 1 16.67% 0 0% 1 16.67%
0065 2 5.71% 0 0% 0 0% 1 16.67% 1 16.67%
0168 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
0171 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
0175 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
122 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
138 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
145 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
147 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
149 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
225 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
227 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
242 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
253 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
304 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
36 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
37 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
38 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
425 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
426 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
453 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
606 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Operator Code                    
6 17.14% 6 35.29% 0 0% 0 0% 0 0%
3404 10 28.57% 10 58.82% 0 0% 0 0% 0 0%
3409 5 14.29% 0 0% 0 0% 0 0% 5 83.33%
5051 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
9001 6 17.14% 0 0% 0 0% 6 100% 0 0%
basma 6 17.14% 0 0% 6 100% 0 0% 0 0%
xxx 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Emirate                    
Abu Dhabi 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Site ID                    
1 5 14.29% 2 11.76% 1 16.67% 1 16.67% 1 16.67%
40 6 17.14% 3 17.65% 1 16.67% 1 16.67% 1 16.67%
75 5 14.29% 2 11.76% 1 16.67% 1 16.67% 1 16.67%
97 6 17.14% 3 17.65% 1 16.67% 1 16.67% 1 16.67%
98 7 20% 4 23.53% 1 16.67% 1 16.67% 1 16.67%
144 6 17.14% 3 17.65% 1 16.67% 1 16.67% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Number of Staff                    
2 11 31.43% 3 17.65% 1 16.67% 4 66.67% 3 50%
3 9 25.71% 2 11.76% 3 50% 2 33.33% 2 33.33%
4 2 5.71% 0 0% 1 16.67% 0 0% 1 16.67%
5 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
8 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
9 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
11 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
12 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
13 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
14 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
CSA Name                    
3 8.57% 2 11.76% 1 16.67% 0 0% 0 0%
ALMAHENA 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
BASHEER 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
BOOJEE 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
EJAZE 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
JAISON 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
MAWEI 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Mujeeb 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
NAME NOT CLEAR 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
NOFAL 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
ROCKY 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
RUBERTO 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
SHAMEER 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
amil 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
awaze 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
cant read 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
cant read the name 5 14.29% 0 0% 3 50% 2 33.33% 0 0%
felib 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
fellaib 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
joil 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
mohd 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
mugaib 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
saheer 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
shajes 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
syany 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
ساجات 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
لا استطيع قرءاه الاسم 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
CSA Number                    
27 77.14% 13 76.47% 6 100% 4 66.67% 4 66.67%
-- 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
10890 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
11227 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
11439 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
6929 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
9419 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Gender                    
Male 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Height                    
Tall 11 31.43% 8 47.06% 0 0% 1 16.67% 2 33.33%
Medium 19 54.29% 8 47.06% 4 66.67% 3 50% 4 66.67%
Short 5 14.29% 1 5.88% 2 33.33% 2 33.33% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Built                    
Thin 7 20% 5 29.41% 1 16.67% 1 16.67% 0 0%
Medium 19 54.29% 5 29.41% 5 83.33% 3 50% 6 100%
Fat 9 25.71% 7 41.18% 0 0% 2 33.33% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Spectacles                    
Yes 2 5.71% 1 5.88% 0 0% 1 16.67% 0 0%
No 33 94.29% 16 94.12% 6 100% 5 83.33% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Beard                    
Yes 4 11.43% 1 5.88% 0 0% 0 0% 3 50%
No 31 88.57% 16 94.12% 6 100% 6 100% 3 50%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Mustache                    
Yes 8 22.86% 3 17.65% 3 50% 0 0% 2 33.33%
No 27 77.14% 14 82.35% 3 50% 6 100% 4 66.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Ethnic Groups                    
Filipino 11 31.43% 0 0% 3 50% 5 83.33% 3 50%
Indian 13 37.14% 7 41.18% 3 50% 1 16.67% 2 33.33%
Pakistan 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Pakistani 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Philipino 9 25.71% 9 52.94% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Other Ethnic Groups                    
35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Date                    
2011-09-19 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
2011-09-20 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-06 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-07 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-08 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
2011-10-09 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 4 11.43% 4 23.53% 0 0% 0 0% 0 0%
2011-10-20 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-26 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-15 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-16 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-19 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2012-02-23 4 11.43% 0 0% 4 66.67% 0 0% 0 0%
2012-03-05 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-03-24 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-05-28 3 8.57% 0 0% 0 0% 3 50% 0 0%
2012-06-05 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-06-22 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-07-01 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-09-14 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 4 11.43% 0 0% 0 0% 0 0% 4 66.67%
2012-09-19 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Amount                    
8.00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
12.50 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
13.25 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
14.00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
14.25 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
15.00 2 5.71% 0 0% 1 16.67% 0 0% 1 16.67%
15.75 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
16.00 2 5.71% 1 5.88% 1 16.67% 0 0% 0 0%
16.50 2 5.71% 0 0% 1 16.67% 0 0% 1 16.67%
17.75 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
18.25 2 5.71% 1 5.88% 0 0% 1 16.67% 0 0%
18.50 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
19.75 2 5.71% 1 5.88% 0 0% 1 16.67% 0 0%
20.00 8 22.86% 8 47.06% 0 0% 0 0% 0 0%
20.50 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
21.25 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
21.75 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
22.50 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
23.75 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
30.00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
42.75 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
80.25 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
205.00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Number of Vehicles                    
0 18 51.43% 0 0% 6 100% 6 100% 6 100%
12 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
13 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
14 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
17 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
18 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
22 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
23 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
24 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
25 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
27 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
29 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
33 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
35 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
36 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Time In                    
2011-09-19 16:25:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-09-19 23:15:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-09-20 11:35:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-06 17:15:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-07 01:05:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-08 15:04:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-08 23:22:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-09 20:27:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 11:08:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 11:15:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 22:02:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 22:05:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-20 14:25:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-26 19:25:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-15 20:20:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-16 00:10:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-19 12:16:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2012-02-23 12:15:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 12:25:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 18:10:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 19:15:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-03-05 19:09:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-03-24 20:15:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-05-28 12:20:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-05-28 19:10:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-05-28 21:50:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-06-05 18:20:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-06-22 10:27:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-07-01 22:56:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-09-14 18:08:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 09:42:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 13:03:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 19:04:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 20:00:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-19 10:07:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Time Out                    
2011-09-19 16:36:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-09-19 23:24:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-09-20 11:47:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-06 17:26:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-07 01:11:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-08 15:19:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-08 23:31:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-09 20:39:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 11:20:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 12:01:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 22:30:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-15 23:01:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-20 14:35:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-10-26 19:36:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-15 20:30:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-16 00:27:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2011-11-19 12:25:00 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2012-02-23 12:25:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 12:37:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 18:27:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-02-23 19:23:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-03-05 19:20:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-03-24 20:28:00 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
2012-05-28 12:30:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-05-28 19:19:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-05-28 21:59:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-06-05 18:33:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-06-22 10:34:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-07-01 23:01:00 1 2.86% 0 0% 0 0% 1 16.67% 0 0%
2012-09-14 18:16:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 09:49:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 13:12:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 19:13:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-18 20:06:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
2012-09-19 10:14:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Time of Visit                    
0 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
07:00-10:00 1 2.86% 0 0% 0 0% 0 0% 1 16.67%
10:01-13:00 9 25.71% 4 23.53% 2 33.33% 2 33.33% 1 16.67%
13:01-17:00 3 8.57% 2 11.76% 0 0% 0 0% 1 16.67%
17:01-20:00 9 25.71% 2 11.76% 3 50% 2 33.33% 2 33.33%
20:01-24:00 10 28.57% 6 35.29% 1 16.67% 2 33.33% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
1. Were the automatic doors colsed and the door and side glass push / pull bars or                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 34 97.14% 16 94.12% 6 100% 6 100% 6 100%
No 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
كان يوجد عليها بعض البقع 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
2a. Were doors and windows free of fingerprints ?                    
Yes 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
2b. Were doors and windows free of smudges, spots and streaks ?                    
Yes 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ?                    
Yes 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
No 32 91.43% 14 82.35% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
الصور الاعلانيه غير واضحه 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
قوائم الطعام باهته 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
قوائم الطعام يوجد عليها تشققات 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
3a. Were advertising material, Pictures and menu strips on menu board faded ?                    
No 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
3b. Were advertising material, Pictures and menu strips on menu board torn ?                    
No 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
3c. Were advertising material, Pictures and menu strips on menu board smudged ?                    
No 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 33 94.29% 15 88.24% 6 100% 6 100% 6 100%
No 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
غير نظيفه ومرتبه 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
4a. Were counters, display cases, self-service areas and dispensers clean ?                    
Yes 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 18 51.43% 0 0% 6 100% 6 100% 6 100%
Total 18 100% 0 100% 6 100% 6 100% 6 100%
5. Was there any smell of rotten stuff?                    
No 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
6. Were there any flies visible in the store or in the eating area?                    
Yes 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
No 34 97.14% 16 94.12% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments)                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
9. Were tables and chairs well maintained and unbroken?                    
Yes 32 91.43% 14 82.35% 6 100% 6 100% 6 100%
NA 3 8.57% 3 17.65% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
10. Was the temperature reasonably comfortable?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
11. Were door mats in good condition?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
12. Were lights turned on at dusk or sunset and during bad weather?                    
Yes 18 51.43% 8 47.06% 4 66.67% 3 50% 3 50%
NA 17 48.57% 9 52.94% 2 33.33% 3 50% 3 50%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
13. Were trash / Grease containers clean and dumpster Lids closed?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
14. Were you greeted with a smile when you entered the store?                    
Yes 26 74.29% 12 70.59% 6 100% 3 50% 5 83.33%
No 9 25.71% 5 29.41% 0 0% 3 50% 1 16.67%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
No greetings or did not wish 3 8.57% 0 0% 0 0% 3 50% 0 0%
لم يتم الترحيب بي 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
15. Did they request customers to quit smoking?                    
Yes 2 5.71% 2 11.76% 0 0% 0 0% 0 0%
No 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
NA 32 91.43% 14 82.35% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
16. Did he thank you as you were leaving?                    
Yes 25 71.43% 9 52.94% 6 100% 4 66.67% 6 100%
No 10 28.57% 8 47.06% 0 0% 2 33.33% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
No greetings or did not wish 2 5.71% 0 0% 0 0% 2 33.33% 0 0%
لم يشكرني 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
17. Was the staff presentable and well groomed?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
18. Was he / she able to communicate to customer?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
19. Was the staff wearing visible nametag?                    
Yes 32 91.43% 15 88.24% 5 83.33% 6 100% 6 100%
No 3 8.57% 2 11.76% 1 16.67% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
Could not read the name or not clear or not visible or small letters so not visible 3 8.57% 0 0% 0 0% 2 33.33% 1 16.67%
fellaib 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
لا استطيع قراءة الاسم 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
لا يرتدي بطاقه بإسمه 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
لا يضع بطاقه 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
لم استطع قراءة الاسم 2 5.71% 0 0% 2 33.33% 0 0% 0 0%
مجيب 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
20. Was staff courteous / friendly?                    
Yes 34 97.14% 16 94.12% 6 100% 6 100% 6 100%
No 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
Indifferent 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
21. Were the items and ingredients you ordered available for purchase?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
22. Did the staff scan all the purchased items?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
23. Did the staff place food and nonfood item in a separate carry bags?                    
Yes 27 77.14% 12 70.59% 6 100% 5 83.33% 4 66.67%
NA 8 22.86% 5 29.41% 0 0% 1 16.67% 2 33.33%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
24. Were you charged the correct amount?                    
Yes 35 100% 17 100% 6 100% 6 100% 6 100%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
25. Were you offered a receipt voluntarily?                    
Yes 18 51.43% 4 23.53% 4 66.67% 4 66.67% 6 100%
No 17 48.57% 13 76.47% 2 33.33% 2 33.33% 0 0%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
Comments                    
I had to ask for the reciept 2 5.71% 0 0% 0 0% 2 33.33% 0 0%
لم يعرض علي فاتوره اختياريا 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
لم يعرض علي وصل استلام 1 2.86% 0 0% 1 16.67% 0 0% 0 0%
26. Were you given the correct change?                    
Yes 24 68.57% 14 82.35% 4 66.67% 3 50% 3 50%
NA 11 31.43% 3 17.65% 2 33.33% 3 50% 3 50%
Total 35 100% 17 100% 6 100% 6 100% 6 100%
OVER ALL COMMENTS                    
Price tags not clearly stuck to items 1 2.86% 1 5.88% 0 0% 0 0% 0 0%
Price tags not visible on some items 1 2.86% 1 5.88% 0 0% 0 0% 0 0%