Company: Adnoc
Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 1436
Sample Size: 24
Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
Language | ||||||||||
ar | 8 | 33.33% | 3 | 42.86% | 0 | 0% | 3 | 42.86% | 2 | 33.33% |
en | 16 | 66.67% | 4 | 57.14% | 4 | 100% | 4 | 57.14% | 4 | 66.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Company | ||||||||||
Adnoc | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Shopper ID | ||||||||||
1 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
10 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
119 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
120 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
126 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
154 | 2 | 8.33% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
157 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
161 | 3 | 12.5% | 0 | 0% | 0 | 0% | 1 | 14.29% | 2 | 33.33% |
162 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
185 | 3 | 12.5% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% |
264 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
1003 | 2 | 8.33% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 16.67% |
1013 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
1025 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2016 | 2 | 8.33% | 0 | 0% | 2 | 50% | 0 | 0% | 0 | 0% |
2031 | 2 | 8.33% | 0 | 0% | 0 | 0% | 2 | 28.57% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Serial No | ||||||||||
0373 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0387 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0423 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0439 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0443 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0448 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0458 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0459 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0463 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0468 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0469 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
0481 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0482 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0486 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0491 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0510 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0548 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
192 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
237 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
240 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
319 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
339 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
340 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
737 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Operator Code | ||||||||||
6 | 25% | 6 | 85.71% | 0 | 0% | 0 | 0% | 0 | 0% | |
3404 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
3409 | 4 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 4 | 66.67% |
5051 | 6 | 25% | 0 | 0% | 1 | 25% | 3 | 42.86% | 2 | 33.33% |
9001 | 4 | 16.67% | 0 | 0% | 0 | 0% | 4 | 57.14% | 0 | 0% |
basma | 3 | 12.5% | 0 | 0% | 3 | 75% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Emirate | ||||||||||
Ajman | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
Ras Al Khaimah | 23 | 95.83% | 7 | 100% | 4 | 100% | 6 | 85.71% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Site ID | ||||||||||
63 | 4 | 16.67% | 1 | 14.29% | 1 | 25% | 1 | 14.29% | 1 | 16.67% |
105 | 6 | 25% | 1 | 14.29% | 1 | 25% | 2 | 28.57% | 2 | 33.33% |
106 | 7 | 29.17% | 4 | 57.14% | 1 | 25% | 1 | 14.29% | 1 | 16.67% |
107 | 5 | 20.83% | 1 | 14.29% | 1 | 25% | 2 | 28.57% | 1 | 16.67% |
504 | 2 | 8.33% | 0 | 0% | 0 | 0% | 1 | 14.29% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Number of Staff | ||||||||||
1 | 10 | 41.67% | 1 | 14.29% | 0 | 0% | 3 | 42.86% | 6 | 100% |
2 | 9 | 37.5% | 3 | 42.86% | 3 | 75% | 3 | 42.86% | 0 | 0% |
3 | 4 | 16.67% | 3 | 42.86% | 0 | 0% | 1 | 14.29% | 0 | 0% |
4 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
CSA Name | ||||||||||
4 | 16.67% | 1 | 14.29% | 3 | 75% | 0 | 0% | 0 | 0% | |
JAHFAR | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
JASBIR | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
JESSE | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
JESUS | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
Jahfar | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
X | 2 | 8.33% | 0 | 0% | 0 | 0% | 1 | 14.29% | 1 | 16.67% |
assruddin | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
cant read the name | 8 | 33.33% | 0 | 0% | 0 | 0% | 4 | 57.14% | 4 | 66.67% |
krestover | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
x | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
اسم الموظ٠لم يكن ÙˆØ§Ø¶Ø | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لا استطيع قراءه الاسم | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
CSA Number | ||||||||||
20 | 83.33% | 5 | 71.43% | 4 | 100% | 6 | 85.71% | 5 | 83.33% | |
11787 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
7727 | 2 | 8.33% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
8143 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Gender | ||||||||||
Male | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Height | ||||||||||
Tall | 3 | 12.5% | 0 | 0% | 0 | 0% | 1 | 14.29% | 2 | 33.33% |
Medium | 20 | 83.33% | 6 | 85.71% | 4 | 100% | 6 | 85.71% | 4 | 66.67% |
Short | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Built | ||||||||||
Thin | 2 | 8.33% | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% |
Medium | 21 | 87.5% | 6 | 85.71% | 3 | 75% | 7 | 100% | 5 | 83.33% |
Fat | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Spectacles | ||||||||||
No | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Beard | ||||||||||
Yes | 3 | 12.5% | 0 | 0% | 0 | 0% | 2 | 28.57% | 1 | 16.67% |
No | 21 | 87.5% | 7 | 100% | 4 | 100% | 5 | 71.43% | 5 | 83.33% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Mustache | ||||||||||
Yes | 5 | 20.83% | 0 | 0% | 0 | 0% | 3 | 42.86% | 2 | 33.33% |
No | 19 | 79.17% | 7 | 100% | 4 | 100% | 4 | 57.14% | 4 | 66.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Ethnic Groups | ||||||||||
Filipino | 8 | 33.33% | 0 | 0% | 3 | 75% | 2 | 28.57% | 3 | 50% |
Indian | 16 | 66.67% | 7 | 100% | 1 | 25% | 5 | 71.43% | 3 | 50% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Other Ethnic Groups | ||||||||||
24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% | |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Date | ||||||||||
2011-10-07 | 3 | 12.5% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 | 2 | 8.33% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-28 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-01-01 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-20 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 | 3 | 12.5% | 0 | 0% | 3 | 75% | 0 | 0% | 0 | 0% |
2012-06-04 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-07 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-08 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-11 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-12 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-14 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-07-31 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-08-16 | 3 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 3 | 50% |
2012-08-21 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-17 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-24 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Amount | ||||||||||
1.00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
4.25 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
15.00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
15.50 | 2 | 8.33% | 0 | 0% | 2 | 50% | 0 | 0% | 0 | 0% |
15.75 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
16.00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
17.00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
17.25 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
19.25 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
20.00 | 9 | 37.5% | 4 | 57.14% | 0 | 0% | 2 | 28.57% | 3 | 50% |
21.00 | 2 | 8.33% | 0 | 0% | 0 | 0% | 2 | 28.57% | 0 | 0% |
24.00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
26.00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
31.75 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Number of Vehicles | ||||||||||
0 | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
2 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
3 | 3 | 12.5% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% |
4 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
6 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
7 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Time In | ||||||||||
2011-10-07 14:00:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-07 16:35:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-07 16:40:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 11:40:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 12:50:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-28 15:10:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-01-01 17:40:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-20 13:58:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 13:22:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 14:24:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 19:19:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-06-04 12:10:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-07 17:55:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-08 21:12:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-11 18:10:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-12 19:01:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-14 14:49:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-07-31 00:10:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-08-16 08:50:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-16 16:18:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-16 16:40:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-21 17:00:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-17 10:40:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-24 20:00:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Time Out | ||||||||||
2011-10-07 14:28:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-07 16:45:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-07 16:51:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 11:45:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 12:58:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-28 15:19:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-01-01 17:50:00 | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-20 14:10:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 13:33:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 14:34:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-02-28 19:30:00 | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-06-04 12:20:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-07 18:03:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-08 21:22:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-11 18:15:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-12 19:11:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-06-14 14:57:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-07-31 00:18:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
2012-08-16 08:56:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-16 16:26:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-16 16:51:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-08-21 17:09:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-17 10:56:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-24 20:15:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Time of Visit | ||||||||||
07:00-10:00 | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
10:01-13:00 | 4 | 16.67% | 2 | 28.57% | 0 | 0% | 1 | 14.29% | 1 | 16.67% |
13:01-17:00 | 11 | 45.83% | 4 | 57.14% | 3 | 75% | 1 | 14.29% | 3 | 50% |
17:01-20:00 | 5 | 20.83% | 1 | 14.29% | 1 | 25% | 3 | 42.86% | 0 | 0% |
20:01-24:00 | 3 | 12.5% | 0 | 0% | 0 | 0% | 2 | 28.57% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
1. Were the automatic doors colsed and the door and side glass push / pull bars or | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
Yes | 23 | 95.83% | 6 | 85.71% | 4 | 100% | 7 | 100% | 6 | 100% |
No | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
غير نظيÙÙ‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2a. Were doors and windows free of fingerprints ? | ||||||||||
Yes | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
2b. Were doors and windows free of smudges, spots and streaks ? | ||||||||||
Yes | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
Yes | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ? | ||||||||||
Yes | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
No | 23 | 95.83% | 6 | 85.71% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
غير قديمه | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
قوائم الطعام يوجد بها بعض التشققات | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لا يوجد بها اي تشققات | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
3a. Were advertising material, Pictures and menu strips on menu board faded ? | ||||||||||
No | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
3b. Were advertising material, Pictures and menu strips on menu board torn ? | ||||||||||
No | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
3c. Were advertising material, Pictures and menu strips on menu board smudged ? | ||||||||||
No | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
4a. Were counters, display cases, self-service areas and dispensers clean ? | ||||||||||
Yes | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
Yes | 17 | 70.83% | 0 | 0% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 17 | 100% | 0 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
5. Was there any smell of rotten stuff? | ||||||||||
Yes | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
No | 23 | 95.83% | 7 | 100% | 4 | 100% | 6 | 85.71% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
لايوجد اي رائØÙ‡ لمواد ÙØ§Ø³Ø¯Ù‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لايوجد اي Ø±ÙˆØ§Ø¦Ø ÙØ§Ø³Ø¯Ù‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لايوجد Ø±ÙˆØ§Ø¦Ø ÙØ§Ø³Ø¯Ù‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
6. Were there any flies visible in the store or in the eating area? | ||||||||||
Yes | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
No | 23 | 95.83% | 7 | 100% | 4 | 100% | 6 | 85.71% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
لايوجد اي نوع من Ø§Ù„ØØ´Ø±Ø§Øª | 3 | 12.5% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% |
7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments) | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
9. Were tables and chairs well maintained and unbroken? | ||||||||||
Yes | 20 | 83.33% | 3 | 42.86% | 4 | 100% | 7 | 100% | 6 | 100% |
NA | 4 | 16.67% | 4 | 57.14% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
10. Was the temperature reasonably comfortable? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
11. Were door mats in good condition? | ||||||||||
Yes | 20 | 83.33% | 5 | 71.43% | 4 | 100% | 6 | 85.71% | 5 | 83.33% |
No | 2 | 8.33% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
NA | 2 | 8.33% | 0 | 0% | 0 | 0% | 1 | 14.29% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
No door mat | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
غير جيده | 2 | 8.33% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
12. Were lights turned on at dusk or sunset and during bad weather? | ||||||||||
Yes | 8 | 33.33% | 2 | 28.57% | 1 | 25% | 4 | 57.14% | 1 | 16.67% |
NA | 16 | 66.67% | 5 | 71.43% | 3 | 75% | 3 | 42.86% | 5 | 83.33% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
13. Were trash / Grease containers clean and dumpster Lids closed? | ||||||||||
Yes | 23 | 95.83% | 6 | 85.71% | 4 | 100% | 7 | 100% | 6 | 100% |
No | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
غير نظيÙÙ‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
14. Were you greeted with a smile when you entered the store? | ||||||||||
Yes | 16 | 66.67% | 4 | 57.14% | 3 | 75% | 4 | 57.14% | 5 | 83.33% |
No | 8 | 33.33% | 3 | 42.86% | 1 | 25% | 3 | 42.86% | 1 | 16.67% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
DID NOT GREET | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Did not say anything | 1 | 4.17% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
No greetings or did not wish | 2 | 8.33% | 0 | 0% | 0 | 0% | 2 | 28.57% | 0 | 0% |
Normal without any expressions | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
لم يتم الترØÙŠØ¨ بي | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
15. Did they request customers to quit smoking? | ||||||||||
Yes | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
NA | 23 | 95.83% | 7 | 100% | 4 | 100% | 6 | 85.71% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
16. Did he thank you as you were leaving? | ||||||||||
Yes | 20 | 83.33% | 5 | 71.43% | 3 | 75% | 6 | 85.71% | 6 | 100% |
No | 4 | 16.67% | 2 | 28.57% | 1 | 25% | 1 | 14.29% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
DID NOT SAY THANKS | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
No farewell greeting or no thank you when leaving | 1 | 4.17% | 0 | 0% | 0 | 0% | 1 | 14.29% | 0 | 0% |
17. Was the staff presentable and well groomed? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
18. Was he / she able to communicate to customer? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
19. Was the staff wearing visible nametag? | ||||||||||
Yes | 20 | 83.33% | 6 | 85.71% | 1 | 25% | 7 | 100% | 6 | 100% |
No | 4 | 16.67% | 1 | 14.29% | 3 | 75% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
Could not read the name or not clear or not visible or small letters so not visible | 10 | 41.67% | 0 | 0% | 0 | 0% | 5 | 71.43% | 5 | 83.33% |
NOT WEARING NAMETAG | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
اسم الموظ٠لم يكن ÙˆØ§Ø¶Ø | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
ÙƒØ±ÙŠØ³ØªÙˆÙØ± | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
لا يرتدي بطاقه | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
لايضع بطاقه | 1 | 4.17% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
20. Was staff courteous / friendly? | ||||||||||
Yes | 23 | 95.83% | 6 | 85.71% | 4 | 100% | 7 | 100% | 6 | 100% |
No | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
غير Ù„Ø·ÙØ§Ø¡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
21. Were the items and ingredients you ordered available for purchase? | ||||||||||
Yes | 22 | 91.67% | 5 | 71.43% | 4 | 100% | 7 | 100% | 6 | 100% |
No | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
NA | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
غير Ù…ØªÙˆÙØ±Ù‡ للشراء | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
22. Did the staff scan all the purchased items? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
23. Did the staff place food and nonfood item in a separate carry bags? | ||||||||||
Yes | 17 | 70.83% | 5 | 71.43% | 4 | 100% | 5 | 71.43% | 3 | 50% |
NA | 7 | 29.17% | 2 | 28.57% | 0 | 0% | 2 | 28.57% | 3 | 50% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
24. Were you charged the correct amount? | ||||||||||
Yes | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
25. Were you offered a receipt voluntarily? | ||||||||||
Yes | 17 | 70.83% | 3 | 42.86% | 4 | 100% | 6 | 85.71% | 4 | 66.67% |
No | 7 | 29.17% | 4 | 57.14% | 0 | 0% | 1 | 14.29% | 2 | 33.33% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
Comments | ||||||||||
I had to ask for the reciept | 3 | 12.5% | 0 | 0% | 0 | 0% | 1 | 14.29% | 2 | 33.33% |
لم يعرض علي | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لم يعرض علي استلام | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لم يعرض علي اي ÙØ§ØªÙˆØ±Ù‡ | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
26. Were you given the correct change? | ||||||||||
Yes | 18 | 75% | 6 | 85.71% | 4 | 100% | 5 | 71.43% | 3 | 50% |
NA | 6 | 25% | 1 | 14.29% | 0 | 0% | 2 | 28.57% | 3 | 50% |
Total | 24 | 100% | 7 | 100% | 4 | 100% | 7 | 100% | 6 | 100% |
OVER ALL COMMENTS | ||||||||||
طلبت من الموظ٠الابتسام لان وجهه خالي من التعابير وبعدها قام بالتواصل معي بشكل جيد | 1 | 4.17% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |