Company: Adnoc

Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 1801

Sample Size:  45

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 19 42.22% 5 33.33% 5 55.56% 7 63.64% 2 20%
en 26 57.78% 10 66.67% 4 44.44% 4 36.36% 8 80%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Company                    
Adnoc 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Shopper ID                    
1 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
10 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
37 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
60 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
119 1 2.22% 0 0% 0 0% 0 0% 1 10%
122 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
123 2 4.44% 0 0% 0 0% 1 9.09% 1 10%
126 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
128 2 4.44% 1 6.67% 1 11.11% 0 0% 0 0%
129 3 6.67% 0 0% 0 0% 0 0% 3 30%
134 4 8.89% 3 20% 0 0% 0 0% 1 10%
141 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
143 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
150 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
157 4 8.89% 2 13.33% 1 11.11% 1 9.09% 0 0%
159 2 4.44% 0 0% 0 0% 1 9.09% 1 10%
163 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
166 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
168 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
198 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
211 1 2.22% 0 0% 0 0% 0 0% 1 10%
1009 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
1015 3 6.67% 0 0% 1 11.11% 2 18.18% 0 0%
1025 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
1028 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
1036 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
1073 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2013 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2024 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2031 1 2.22% 0 0% 0 0% 0 0% 1 10%
2032 1 2.22% 0 0% 0 0% 0 0% 1 10%
2036 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Serial No                    
0327 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0331 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0333 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0338 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0344 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0351 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0369 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0373 1 2.22% 0 0% 0 0% 0 0% 1 10%
0377 1 2.22% 0 0% 0 0% 0 0% 1 10%
0380 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0382 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0391 1 2.22% 0 0% 0 0% 0 0% 1 10%
0393 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0410 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0418 2 4.44% 0 0% 1 11.11% 0 0% 1 10%
0422 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0426 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0429 1 2.22% 0 0% 0 0% 0 0% 1 10%
0434 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0435 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0439 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0440 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0454 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0455 1 2.22% 0 0% 0 0% 0 0% 1 10%
0461 1 2.22% 0 0% 0 0% 0 0% 1 10%
0466 1 2.22% 0 0% 0 0% 0 0% 1 10%
0477 1 2.22% 0 0% 0 0% 0 0% 1 10%
0505 1 2.22% 0 0% 0 0% 0 0% 1 10%
0545 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
124 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
131 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
259 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
260 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
294 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
297 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
302 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
318 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
354 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
445 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
450 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
473 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
495 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
725 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
727 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Operator Code                    
6 13.33% 6 40% 0 0% 0 0% 0 0%
1 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
15 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
3404 5 11.11% 5 33.33% 0 0% 0 0% 0 0%
3409 8 17.78% 0 0% 0 0% 0 0% 8 80%
5051 15 33.33% 0 0% 6 66.67% 7 63.64% 2 20%
9001 4 8.89% 0 0% 0 0% 4 36.36% 0 0%
basma 4 8.89% 1 6.67% 3 33.33% 0 0% 0 0%
hina 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Emirate                    
Ajman 17 37.78% 5 33.33% 3 33.33% 5 45.45% 4 40%
Sharjah 28 62.22% 10 66.67% 6 66.67% 6 54.55% 6 60%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Site ID                    
18 4 8.89% 1 6.67% 1 11.11% 1 9.09% 1 10%
19 5 11.11% 2 13.33% 1 11.11% 1 9.09% 1 10%
28 4 8.89% 1 6.67% 1 11.11% 1 9.09% 1 10%
60 5 11.11% 2 13.33% 1 11.11% 1 9.09% 1 10%
65 4 8.89% 1 6.67% 1 11.11% 1 9.09% 1 10%
90 4 8.89% 1 6.67% 1 11.11% 1 9.09% 1 10%
93 6 13.33% 3 20% 1 11.11% 1 9.09% 1 10%
94 5 11.11% 1 6.67% 1 11.11% 2 18.18% 1 10%
99 6 13.33% 3 20% 1 11.11% 1 9.09% 1 10%
503 2 4.44% 0 0% 0 0% 1 9.09% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Number of Staff                    
1 18 40% 5 33.33% 5 55.56% 3 27.27% 5 50%
2 18 40% 5 33.33% 3 33.33% 5 45.45% 5 50%
3 3 6.67% 0 0% 0 0% 3 27.27% 0 0%
4 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
6 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
9 3 6.67% 3 20% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
CSA Name                    
6 13.33% 2 13.33% 1 11.11% 0 0% 3 30%
AFROZ 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
AYYUB ABDL REHMAN 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
CROUSTOPHER 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
EUGENE SUNAY 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
HAZI 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
JAYNCON 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
JOHN 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
KARAN PRATAP 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
MOHD YASIR 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Marton Oliver 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
NISHAD TATARA TODI 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
PET 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
RAYES 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
ROBERT JAFFERY 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
TEDUOFEL 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
X 6 13.33% 0 0% 3 33.33% 1 9.09% 2 20%
alrobn 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
cant read 1 2.22% 0 0% 0 0% 0 0% 1 10%
cant read it 1 2.22% 0 0% 0 0% 0 0% 1 10%
cant read the name 5 11.11% 0 0% 0 0% 2 18.18% 3 30%
hazi mastan 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
i cant read the name 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
jolyos 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
mohd 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
nerag 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
روك سامس 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
يضع الاسم بطريقه خاطئه 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
لا استطيع قراءه الاسم 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
لم استطع قراءه الاسم 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
CSA Number                    
34 75.56% 14 93.33% 8 88.89% 6 54.55% 6 60%
10081 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
10269 1 2.22% 0 0% 0 0% 0 0% 1 10%
11119 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
12665 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
12730 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
13017 1 2.22% 0 0% 0 0% 0 0% 1 10%
7707 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
7863 1 2.22% 0 0% 0 0% 0 0% 1 10%
8917 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
9035 1 2.22% 0 0% 0 0% 0 0% 1 10%
943453 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Gender                    
Male 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Height                    
Tall 13 28.89% 2 13.33% 2 22.22% 2 18.18% 7 70%
Medium 30 66.67% 12 80% 6 66.67% 9 81.82% 3 30%
Short 2 4.44% 1 6.67% 1 11.11% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Built                    
Thin 13 28.89% 4 26.67% 4 44.44% 2 18.18% 3 30%
Medium 29 64.44% 10 66.67% 4 44.44% 8 72.73% 7 70%
Fat 3 6.67% 1 6.67% 1 11.11% 1 9.09% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Spectacles                    
No 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Beard                    
Yes 8 17.78% 3 20% 1 11.11% 0 0% 4 40%
No 37 82.22% 12 80% 8 88.89% 11 100% 6 60%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Mustache                    
Yes 14 31.11% 3 20% 4 44.44% 1 9.09% 6 60%
No 31 68.89% 12 80% 5 55.56% 10 90.91% 4 40%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Ethnic Groups                    
Filipino 13 28.89% 0 0% 4 44.44% 7 63.64% 2 20%
Indian 24 53.33% 8 53.33% 5 55.56% 3 27.27% 8 80%
Others 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Philipino 7 15.56% 7 46.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Other Ethnic Groups                    
45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Date                    
2011-09-29 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-06 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
2011-10-08 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-10 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-12 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-15 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-22 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-26 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-27 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
2011-11-05 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-12 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-19 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-12-24 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2012-01-23 2 4.44% 0 0% 2 22.22% 0 0% 0 0%
2012-02-04 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-23 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 3 6.67% 0 0% 3 33.33% 0 0% 0 0%
2012-03-13 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-18 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-01 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-06 2 4.44% 0 0% 0 0% 2 18.18% 0 0%
2012-06-10 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-11 2 4.44% 0 0% 0 0% 2 18.18% 0 0%
2012-06-25 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-29 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-26 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-08-11 3 6.67% 0 0% 0 0% 0 0% 3 30%
2012-08-15 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-16 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-25 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-06 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-07 2 4.44% 0 0% 0 0% 0 0% 2 20%
2012-09-22 1 2.22% 0 0% 0 0% 0 0% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Amount                    
5.75 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
6.00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
6.75 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
8.50 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
13.50 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
14.00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
14.75 1 2.22% 0 0% 0 0% 0 0% 1 10%
15.00 5 11.11% 2 13.33% 0 0% 3 27.27% 0 0%
15.25 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
15.50 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
15.75 2 4.44% 0 0% 0 0% 1 9.09% 1 10%
16.00 4 8.89% 0 0% 1 11.11% 1 9.09% 2 20%
16.25 1 2.22% 0 0% 0 0% 0 0% 1 10%
16.50 2 4.44% 0 0% 0 0% 2 18.18% 0 0%
16.75 2 4.44% 0 0% 0 0% 0 0% 2 20%
17.00 3 6.67% 0 0% 2 22.22% 1 9.09% 0 0%
17.75 1 2.22% 0 0% 0 0% 0 0% 1 10%
18.00 1 2.22% 0 0% 0 0% 0 0% 1 10%
18.25 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
20.00 4 8.89% 4 26.67% 0 0% 0 0% 0 0%
21.50 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
25.00 5 11.11% 3 20% 2 22.22% 0 0% 0 0%
28.25 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
34.50 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
39.00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
50.00 1 2.22% 0 0% 0 0% 0 0% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Number of Vehicles                    
0 30 66.67% 0 0% 9 100% 11 100% 10 100%
1 3 6.67% 3 20% 0 0% 0 0% 0 0%
2 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
3 3 6.67% 3 20% 0 0% 0 0% 0 0%
8 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
9 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
11 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
12 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
13 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
17 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Time In                    
2011-09-29 22:20:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-06 15:20:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-06 23:05:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-08 23:15:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-10 05:56:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-12 20:52:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-15 20:10:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-22 09:00:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-26 23:17:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-27 10:51:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-27 11:55:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-05 18:20:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-12 15:00:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-19 22:45:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-12-24 16:47:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2012-01-23 11:00:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-01-23 12:30:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-04 18:34:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-23 15:21:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 20:59:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 21:19:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 21:33:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-13 14:45:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-18 21:15:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-01 21:35:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-06 22:40:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-06 22:55:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-10 20:09:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-11 12:52:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-11 13:12:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-25 21:40:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 21:10:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-29 20:50:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 13:30:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-26 18:50:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-08-11 16:25:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-11 17:10:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-11 17:42:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-15 18:22:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-16 18:02:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-25 22:40:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-06 11:40:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-07 18:45:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-07 20:41:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-22 21:14:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Time Out                    
2011-09-29 22:27:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-06 15:32:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-06 23:16:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-08 23:38:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-10 06:00:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-12 21:03:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-15 20:23:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-22 09:05:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-26 23:29:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-27 11:02:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-10-27 12:05:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-05 18:27:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-12 15:45:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-11-19 22:51:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2011-12-24 16:54:00 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
2012-01-23 11:19:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-01-23 12:41:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-04 18:43:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-23 15:28:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 21:05:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 21:27:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-02-29 21:39:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-13 15:00:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-18 21:30:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-01 22:01:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-06 22:53:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-06 23:10:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-10 20:19:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-11 13:05:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-11 13:22:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-25 21:53:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 21:18:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-29 21:00:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 13:42:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-26 18:59:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-08-11 16:30:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-11 17:22:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-11 17:48:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-15 18:29:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-16 18:06:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-08-25 22:52:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-06 11:56:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-07 19:00:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-07 20:49:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
2012-09-22 21:24:00 1 2.22% 0 0% 0 0% 0 0% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Time of Visit                    
07:00-10:00 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
10:01-13:00 6 13.33% 2 13.33% 2 22.22% 1 9.09% 1 10%
13:01-17:00 7 15.56% 3 20% 1 11.11% 2 18.18% 1 10%
17:01-20:00 9 20% 1 6.67% 2 22.22% 1 9.09% 5 50%
20:01-24:00 21 46.67% 7 46.67% 4 44.44% 7 63.64% 3 30%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
1. Were the automatic doors colsed and the door and side glass push / pull bars or                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
2a. Were doors and windows free of fingerprints ?                    
Yes 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
2b. Were doors and windows free of smudges, spots and streaks ?                    
Yes 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ?                    
Yes 4 8.89% 4 26.67% 0 0% 0 0% 0 0%
No 41 91.11% 11 73.33% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
الصور غير واضحه 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
صور قوائم الطعام باهته وقديمه 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
قوائم الطعام باهته وقديمه 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
قوائم الطعام قديمه 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
3a. Were advertising material, Pictures and menu strips on menu board faded ?                    
No 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
3b. Were advertising material, Pictures and menu strips on menu board torn ?                    
No 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
3c. Were advertising material, Pictures and menu strips on menu board smudged ?                    
No 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
4a. Were counters, display cases, self-service areas and dispensers clean ?                    
Yes 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 30 66.67% 0 0% 9 100% 11 100% 10 100%
Total 30 100% 0 100% 9 100% 11 100% 10 100%
5. Was there any smell of rotten stuff?                    
No 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
لا يوجد اي روائح فاسده 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
لا يوجد روائح فاسده 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
لايوجد اي روائح 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
6. Were there any flies visible in the store or in the eating area?                    
No 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
لا يوجد اي نوع من الحشرات 3 6.67% 3 20% 0 0% 0 0% 0 0%
لايوجد اي نوع من الحشرات 2 4.44% 2 13.33% 0 0% 0 0% 0 0%
7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments)                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
9. Were tables and chairs well maintained and unbroken?                    
Yes 41 91.11% 13 86.67% 7 77.78% 11 100% 10 100%
NA 4 8.89% 2 13.33% 2 22.22% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
10. Was the temperature reasonably comfortable?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
11. Were door mats in good condition?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
12. Were lights turned on at dusk or sunset and during bad weather?                    
Yes 27 60% 8 53.33% 5 55.56% 9 81.82% 5 50%
NA 18 40% 7 46.67% 4 44.44% 2 18.18% 5 50%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
13. Were trash / Grease containers clean and dumpster Lids closed?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
14. Were you greeted with a smile when you entered the store?                    
Yes 38 84.44% 14 93.33% 7 77.78% 9 81.82% 8 80%
No 7 15.56% 1 6.67% 2 22.22% 2 18.18% 2 20%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
DID NOT GREET 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
No greetings or did not wish 4 8.89% 0 0% 0 0% 2 18.18% 2 20%
15. Did they request customers to quit smoking?                    
Yes 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
NA 44 97.78% 14 93.33% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
16. Did he thank you as you were leaving?                    
Yes 37 82.22% 12 80% 6 66.67% 10 90.91% 9 90%
No 8 17.78% 3 20% 3 33.33% 1 9.09% 1 10%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
DID NOT SAY ANYTHING 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
No farewell greeting or no thank you when leaving 2 4.44% 0 0% 0 0% 1 9.09% 1 10%
17. Was the staff presentable and well groomed?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
18. Was he / she able to communicate to customer?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
19. Was the staff wearing visible nametag?                    
Yes 41 91.11% 14 93.33% 8 88.89% 11 100% 8 80%
No 4 8.89% 1 6.67% 1 11.11% 0 0% 2 20%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
COULD NOT READ THE NAME 2 4.44% 0 0% 2 22.22% 0 0% 0 0%
Could not read the name or not clear or not visible or small letters so not visible 12 26.67% 0 0% 0 0% 3 27.27% 9 90%
NO NAME TAG 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
NOT WEARING A NAME BADGE 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
No name tag 1 2.22% 0 0% 0 0% 0 0% 1 10%
جوليوس 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
لم استطع قراءة الاسم 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
محمد 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
20. Was staff courteous / friendly?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
21. Were the items and ingredients you ordered available for purchase?                    
Yes 43 95.56% 13 86.67% 9 100% 11 100% 10 100%
No 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
NA 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
i asked for ice tea liption it wasn't there 1 2.22% 1 6.67% 0 0% 0 0% 0 0%
22. Did the staff scan all the purchased items?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
23. Did the staff place food and nonfood item in a separate carry bags?                    
Yes 30 66.67% 9 60% 6 66.67% 10 90.91% 5 50%
NA 15 33.33% 6 40% 3 33.33% 1 9.09% 5 50%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
24. Were you charged the correct amount?                    
Yes 45 100% 15 100% 9 100% 11 100% 10 100%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
25. Were you offered a receipt voluntarily?                    
Yes 32 71.11% 9 60% 6 66.67% 10 90.91% 7 70%
No 13 28.89% 6 40% 3 33.33% 1 9.09% 3 30%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
Comments                    
I had to ask for the reciept 3 6.67% 0 0% 0 0% 1 9.09% 2 20%
لم يعرض علي فاتوره اختياريا 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
لم يعرض علي وصل استلام 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
26. Were you given the correct change?                    
Yes 38 84.44% 11 73.33% 7 77.78% 10 90.91% 10 100%
NA 7 15.56% 4 26.67% 2 22.22% 1 9.09% 0 0%
Total 45 100% 15 100% 9 100% 11 100% 10 100%
OVER ALL COMMENTS                    
CSA WAS NOT WEARING NAME TAG 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
CSA WAS WEARING A NAME TAG BUT COULD NOT READ THE NAME 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
CSA WAS WEARING NAME TAG BUT COULD NOT READ THE NAME. 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
No greetings or did not wish 1 2.22% 0 0% 0 0% 0 0% 1 10%
THE NAME TAG WAS FACEING DOWNWARDS SO COULD NOT READ THE NAME. 1 2.22% 0 0% 1 11.11% 0 0% 0 0%