Company: Adnoc

Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 4215

Sample Size:  45

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 21 46.67% 2 12.5% 6 66.67% 6 54.55% 7 77.78%
en 24 53.33% 14 87.5% 3 33.33% 5 45.45% 2 22.22%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Company                    
Adnoc 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Shopper ID                    
112 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
113 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
114 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
116 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
126 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
134 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
147 3 6.67% 2 12.5% 0 0% 1 9.09% 0 0%
148 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
149 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
154 4 8.89% 1 6.25% 2 22.22% 1 9.09% 0 0%
155 5 11.11% 3 18.75% 0 0% 0 0% 2 22.22%
159 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
160 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
163 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
165 4 8.89% 4 25% 0 0% 0 0% 0 0%
264 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
1005 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
1043 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
1045 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
1047 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
1050 2 4.44% 0 0% 0 0% 1 9.09% 1 11.11%
1060 2 4.44% 0 0% 0 0% 1 9.09% 1 11.11%
2010 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2014 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2016 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2021 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2028 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2036 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2049 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2106 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Serial No                    
0076 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0079 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0080 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0082 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0083 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0085 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0104 1 2.22% 1 6.25% 1 11.11% 0 0% 0 0%
0107 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0108 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0109 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0111 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0113 2 4.44% 0 0% 1 11.11% 0 0% 1 11.11%
0116 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0119 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0127 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0128 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0129 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0131 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0143 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0145 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
0146 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0148 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
0151 2 4.44% 1 6.25% 0 0% 1 9.09% 1 11.11%
0189 1 2.22% 1 6.25% 1 11.11% 0 0% 0 0%
0193 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0194 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
0197 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
104 1 2.22% 1 6.25% 1 11.11% 0 0% 0 0%
151 1 2.22% 1 6.25% 0 0% 1 9.09% 1 11.11%
184 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
185 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
189 1 2.22% 1 6.25% 1 11.11% 0 0% 0 0%
257 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
346 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
352 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
448 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
454 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
511 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
513 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
577 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
578 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
582 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
618 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 19 100% 11 100% 12 100% 10 100%
Operator Code                    
6 13.33% 6 37.5% 0 0% 0 0% 0 0%
1 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
15 3 6.67% 3 18.75% 0 0% 0 0% 0 0%
3404 4 8.89% 4 25% 0 0% 0 0% 0 0%
3409 2 4.44% 0 0% 0 0% 0 0% 2 22.22%
5051 19 42.22% 0 0% 6 66.67% 6 54.55% 7 77.78%
9001 5 11.11% 0 0% 0 0% 5 45.45% 0 0%
basma 3 6.67% 0 0% 3 33.33% 0 0% 0 0%
سارة 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Emirate                    
Abu Dhabi 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Site ID                    
108 5 11.11% 2 12.5% 1 11.11% 1 9.09% 1 11.11%
109 4 8.89% 1 6.25% 1 11.11% 1 9.09% 1 11.11%
115 4 8.89% 1 6.25% 1 11.11% 1 9.09% 1 11.11%
116 4 8.89% 1 6.25% 1 11.11% 1 9.09% 1 11.11%
117 5 11.11% 2 12.5% 1 11.11% 1 9.09% 1 11.11%
121 8 17.78% 4 25% 1 11.11% 2 18.18% 1 11.11%
125 6 13.33% 3 18.75% 1 11.11% 1 9.09% 1 11.11%
126 4 8.89% 1 6.25% 1 11.11% 1 9.09% 1 11.11%
154 5 11.11% 1 6.25% 1 11.11% 2 18.18% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Number of Staff                    
1 13 28.89% 4 25% 2 22.22% 5 45.45% 2 22.22%
2 19 42.22% 6 37.5% 3 33.33% 5 45.45% 5 55.56%
3 8 17.78% 1 6.25% 4 44.44% 1 9.09% 2 22.22%
6 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
7 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
8 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
CSA Name                    
9 20% 5 31.25% 1 11.11% 1 9.09% 2 22.22%
ADISON DAGRIT LIPAZ 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
ALJAFRI 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
DHINESH 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
EDGARD 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
EDGARDO 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
EDISON 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Francis 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
GIGI 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
JAYSON 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
JERRY 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
JOHN 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
JUNE 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
RAJESH 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
RAJISH 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
REYMOND 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
ROMEL 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
RONALD 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
X 5 11.11% 0 0% 1 11.11% 4 36.36% 0 0%
YOUSUF MOHAMMED 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
ZAFEER 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
albert 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
cant read 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
cant read the name 4 8.89% 0 0% 2 22.22% 2 18.18% 0 0%
faisal 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
gaber 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
mohd 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
mohd azeer 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
جيفري 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
لا استطيع قراءه الاسم 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
CSA Number                    
38 84.44% 14 87.5% 8 88.89% 7 63.64% 9 100%
10886 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
11156 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
11444 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
11453 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
12643 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
7715 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
7723 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Gender                    
Male 43 95.56% 16 100% 8 88.89% 11 100% 8 88.89%
Female 2 4.44% 0 0% 1 11.11% 0 0% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Height                    
Tall 7 15.56% 4 25% 2 22.22% 1 9.09% 0 0%
Medium 33 73.33% 10 62.5% 6 66.67% 9 81.82% 8 88.89%
Short 5 11.11% 2 12.5% 1 11.11% 1 9.09% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Built                    
Thin 4 8.89% 2 12.5% 0 0% 1 9.09% 1 11.11%
Medium 38 84.44% 13 81.25% 9 100% 9 81.82% 7 77.78%
Fat 3 6.67% 1 6.25% 0 0% 1 9.09% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Spectacles                    
Yes 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
No 44 97.78% 15 93.75% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Beard                    
Yes 4 8.89% 1 6.25% 1 11.11% 2 18.18% 0 0%
No 41 91.11% 15 93.75% 8 88.89% 9 81.82% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Mustache                    
Yes 7 15.56% 3 18.75% 1 11.11% 3 27.27% 0 0%
No 38 84.44% 13 81.25% 8 88.89% 8 72.73% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Ethnic Groups                    
Expat Arabs 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Filipino 20 44.44% 0 0% 6 66.67% 6 54.55% 8 88.89%
Indian 13 28.89% 4 25% 3 33.33% 5 45.45% 1 11.11%
Others 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
Philipino 9 20% 9 56.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Other Ethnic Groups                    
44 97.78% 15 93.75% 9 100% 11 100% 9 100%
shrilankan 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Date                    
2011-09-29 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-09-30 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-02 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-08 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-09 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
2011-10-13 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-03 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-12 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-17 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-21 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-24 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-05 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
2011-12-06 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-11 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2012-02-25 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-02 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-04 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-10 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-15 2 4.44% 0 0% 2 22.22% 0 0% 0 0%
2012-03-20 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-21 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-04-05 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-02 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-05 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-22 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-24 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-25 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-27 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-01 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-10 2 4.44% 0 0% 0 0% 2 18.18% 0 0%
2012-08-24 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-02 2 4.44% 0 0% 0 0% 0 0% 2 22.22%
2012-09-05 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-08 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-11 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-12 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-19 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-20 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Amount                    
13.75 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
14.00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
14.50 2 4.44% 0 0% 1 11.11% 1 9.09% 0 0%
14.75 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
15.00 6 13.33% 2 12.5% 1 11.11% 2 18.18% 1 11.11%
15.25 4 8.89% 0 0% 4 44.44% 0 0% 0 0%
15.50 3 6.67% 1 6.25% 0 0% 2 18.18% 0 0%
15.75 2 4.44% 0 0% 0 0% 1 9.09% 1 11.11%
16.00 2 4.44% 0 0% 1 11.11% 0 0% 1 11.11%
16.25 3 6.67% 0 0% 1 11.11% 1 9.09% 1 11.11%
16.75 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
17.00 3 6.67% 3 18.75% 0 0% 0 0% 0 0%
18.00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
19.25 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
19.50 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
20.00 8 17.78% 7 43.75% 0 0% 1 9.09% 0 0%
20.50 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
21.00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
22.75 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
25.00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
34.25 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Number of Vehicles                    
0 29 64.44% 0 0% 9 100% 11 100% 9 100%
1 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2 6 13.33% 6 37.5% 0 0% 0 0% 0 0%
3 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
5 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
7 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
8 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
9 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
14 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
15 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
16 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
18 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Time In                    
2011-09-29 19:48:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-09-30 22:22:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-02 14:55:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-08 22:02:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-09 20:05:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-09 20:40:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-13 20:12:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-03 15:20:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-12 10:45:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-17 12:40:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-21 22:25:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-24 20:48:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-05 10:35:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-05 11:28:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-06 19:17:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-11 21:50:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2012-02-25 14:37:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-02 12:30:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-04 20:00:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-10 15:01:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-15 09:10:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-15 16:29:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-20 11:08:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-21 20:31:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-04-05 16:18:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-02 20:50:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-05 12:00:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-22 19:47:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-24 18:15:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-25 15:28:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 07:22:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-27 21:00:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 22:35:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-01 10:45:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-10 22:00:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-10 22:18:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-08-24 20:43:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-02 20:35:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-02 20:45:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-05 20:10:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-08 15:27:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-11 18:05:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-12 19:57:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-19 20:29:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-20 11:18:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Time Out                    
2011-09-29 20:01:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-09-30 22:32:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-02 15:12:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-08 22:11:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-09 20:25:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-09 20:56:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-10-13 20:20:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-03 15:30:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-12 10:56:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-17 12:52:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-21 22:39:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-11-24 20:55:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-05 10:43:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-05 11:37:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-06 19:26:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2011-12-11 22:05:00 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
2012-02-25 14:42:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-02 12:41:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-04 20:10:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-10 15:10:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-15 09:24:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-15 16:40:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-20 11:23:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-03-21 20:40:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-04-05 16:29:00 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
2012-06-02 21:05:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-05 12:08:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-22 19:55:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-24 18:30:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-25 15:33:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-26 07:27:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-27 21:10:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-06-30 22:45:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-01 10:55:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-10 22:05:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-07-10 22:28:00 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
2012-08-24 20:55:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-02 20:45:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-02 20:55:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-05 20:20:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-08 15:35:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-11 18:16:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-12 20:05:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-19 20:40:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
2012-09-20 11:29:00 1 2.22% 0 0% 0 0% 0 0% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Time of Visit                    
07:00-10:00 2 4.44% 0 0% 1 11.11% 1 9.09% 0 0%
10:01-13:00 9 20% 4 25% 2 22.22% 2 18.18% 1 11.11%
13:01-17:00 8 17.78% 2 12.5% 4 44.44% 1 9.09% 1 11.11%
17:01-20:00 7 15.56% 2 12.5% 0 0% 2 18.18% 3 33.33%
20:01-24:00 19 42.22% 8 50% 2 22.22% 5 45.45% 4 44.44%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
1. Were the automatic doors colsed and the door and side glass push / pull bars or                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
2a. Were doors and windows free of fingerprints ?                    
Yes 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
2b. Were doors and windows free of smudges, spots and streaks ?                    
Yes 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present)                    
Yes 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ?                    
Yes 3 6.67% 3 18.75% 0 0% 0 0% 0 0%
No 42 93.33% 13 81.25% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
المواد الاعلانيه باهته 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
قوائم الطعام تبدو ضبابيه 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
قوائم الطعام يوجد عليها بعض اللطخ 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
3a. Were advertising material, Pictures and menu strips on menu board faded ?                    
No 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
3b. Were advertising material, Pictures and menu strips on menu board torn ?                    
No 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
3c. Were advertising material, Pictures and menu strips on menu board smudged ?                    
No 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
4a. Were counters, display cases, self-service areas and dispensers clean ?                    
Yes 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products)                    
Yes 29 64.44% 0 0% 9 100% 11 100% 9 100%
Total 29 100% 0 100% 9 100% 11 100% 9 100%
5. Was there any smell of rotten stuff?                    
Yes 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
No 43 95.56% 14 87.5% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
لا يوجد روائح فاسده 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
6. Were there any flies visible in the store or in the eating area?                    
Yes 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
No 43 95.56% 14 87.5% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
لا يوجد اي نوع من الحشرات 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments)                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
9. Were tables and chairs well maintained and unbroken?                    
Yes 35 77.78% 10 62.5% 8 88.89% 10 90.91% 7 77.78%
NA 10 22.22% 6 37.5% 1 11.11% 1 9.09% 2 22.22%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
No tables and chairs 2 4.44% 0 0% 0 0% 0 0% 2 22.22%
10. Was the temperature reasonably comfortable?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
11. Were door mats in good condition?                    
Yes 39 86.67% 13 81.25% 9 100% 10 90.91% 7 77.78%
No 3 6.67% 3 18.75% 0 0% 0 0% 0 0%
NA 3 6.67% 0 0% 0 0% 1 9.09% 2 22.22%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
No door mat 3 6.67% 0 0% 0 0% 1 9.09% 2 22.22%
door mats was not there 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
no door mats 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
there was no door mats 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
12. Were lights turned on at dusk or sunset and during bad weather?                    
Yes 23 51.11% 8 50% 2 22.22% 6 54.55% 7 77.78%
NA 22 48.89% 8 50% 7 77.78% 5 45.45% 2 22.22%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
13. Were trash / Grease containers clean and dumpster Lids closed?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
14. Were you greeted with a smile when you entered the store?                    
Yes 42 93.33% 15 93.75% 8 88.89% 10 90.91% 9 100%
No 3 6.67% 1 6.25% 1 11.11% 1 9.09% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
No greetings or did not wish 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
15. Did they request customers to quit smoking?                    
NA 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
16. Did he thank you as you were leaving?                    
Yes 41 91.11% 15 93.75% 8 88.89% 10 90.91% 8 88.89%
No 4 8.89% 1 6.25% 1 11.11% 1 9.09% 1 11.11%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
Did not say anything 2 4.44% 0 0% 0 0% 1 9.09% 1 11.11%
17. Was the staff presentable and well groomed?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
18. Was he / she able to communicate to customer?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
19. Was the staff wearing visible nametag?                    
Yes 38 84.44% 12 75% 8 88.89% 11 100% 7 77.78%
No 7 15.56% 4 25% 1 11.11% 0 0% 2 22.22%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
Badge was hanging one side 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
Could not read the name or not clear or not visible or small letters so not visible 6 13.33% 0 0% 0 0% 5 45.45% 1 11.11%
No name tag 2 4.44% 0 0% 0 0% 0 0% 2 22.22%
he wore nametag but it was not visible. (very samll letter) 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
not wearing a name tag 2 4.44% 2 12.5% 0 0% 0 0% 0 0%
لا استطيع قراءة الاسم 2 4.44% 0 0% 2 22.22% 0 0% 0 0%
لا يضع بطاقه 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
لايرتدي بطاقة 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
20. Was staff courteous / friendly?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
21. Were the items and ingredients you ordered available for purchase?                    
Yes 44 97.78% 15 93.75% 9 100% 11 100% 9 100%
NA 1 2.22% 1 6.25% 0 0% 0 0% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
22. Did the staff scan all the purchased items?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
23. Did the staff place food and nonfood item in a separate carry bags?                    
Yes 36 80% 11 68.75% 8 88.89% 8 72.73% 9 100%
NA 9 20% 5 31.25% 1 11.11% 3 27.27% 0 0%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
24. Were you charged the correct amount?                    
Yes 45 100% 16 100% 9 100% 11 100% 9 100%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
25. Were you offered a receipt voluntarily?                    
Yes 28 62.22% 11 68.75% 6 66.67% 6 54.55% 5 55.56%
No 17 37.78% 5 31.25% 3 33.33% 5 45.45% 4 44.44%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
Comments                    
HAD TO ASK FRO THE RECIEPT 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
I had to ask for the reciept 9 20% 0 0% 0 0% 5 45.45% 4 44.44%
لم يعرض علي وصل استلام 2 4.44% 0 0% 2 22.22% 0 0% 0 0%
26. Were you given the correct change?                    
Yes 26 57.78% 10 62.5% 5 55.56% 5 45.45% 6 66.67%
NA 19 42.22% 6 37.5% 4 44.44% 6 54.55% 3 33.33%
Total 45 100% 16 100% 9 100% 11 100% 9 100%
OVER ALL COMMENTS                    
Badge was hanging one side 1 2.22% 0 0% 0 0% 1 9.09% 0 0%
CSA WAS WEARING A NAME TAG BUT COULD NOT READ THE NAME. 1 2.22% 0 0% 1 11.11% 0 0% 0 0%
Could not read the name or not clear or not visible or small letters so not visible 1 2.22% 0 0% 0 0% 1 9.09% 0 0%