Company: Adnoc

Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 907617

Sample Size:  2

Questions Total Samples 552 - Adnoc Nahyan Camp Area G-Store
  Abs Percentage AbsPercentage
Language    
ar 2 100% 2100
Total 2 100% 2100%
Company    
Adnoc 2 100% 2100
Total 2 100% 2100%
Shopper ID    
114 1 50% 150
147 1 50% 150
Total 2 100% 2100%
Serial No    
0228 1 50% 150
0521 1 50% 150
Total 2 100% 2100%
Operator Code    
5051 2 100% 2100
Total 2 100% 2100%
Emirate    
Abudhabi 2 100% 2100
Total 2 100% 2100%
Site ID    
496 2 100% 2100
Total 2 100% 2100%
Number of Staff    
2 2 100% 2100
Total 2 100% 2100%
CSA Name    
1 50% 150
RONEE 1 50% 150
Total 2 100% 2100%
CSA Number    
2 100% 2100
Total 2 100% 2100%
Gender    
Male 1 50% 150
Female 1 50% 150
Total 2 100% 2100%
Height    
Medium 2 100% 2100
Total 2 100% 2100%
Built    
Medium 2 100% 2100
Total 2 100% 2100%
Spectacles    
No 2 100% 2100
Total 2 100% 2100%
Beard    
No 2 100% 2100
Total 2 100% 2100%
Mustache    
No 2 100% 2100
Total 2 100% 2100%
Ethnic Groups    
Filipino 2 100% 2100
Total 2 100% 2100%
Other Ethnic Groups    
2 100% 2100
Total 2 100% 2100%
Date    
2012-07-28 1 50% 150
2012-09-01 1 50% 150
Total 2 100% 2100%
Amount    
16.00 1 50% 150
17.00 1 50% 150
Total 2 100% 2100%
Number of Vehicles    
0 2 100% 2100
Total 2 100% 2100%
Time In    
2012-07-28 20:15:00 1 50% 150
2012-09-01 20:25:00 1 50% 150
Total 2 100% 2100%
Time Out    
2012-07-28 20:25:00 1 50% 150
2012-09-01 20:38:00 1 50% 150
Total 2 100% 2100%
Time of Visit    
20:01-24:00 2 100% 2100
Total 2 100% 2100%
1. Were the automatic doors colsed and the door and side glass push / pull bars or    
Yes 2 100% 2100
Total 2 100% 2100%
2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present)    
Yes 2 100% 2100
Total 2 100% 2100%
2a. Were doors and windows free of fingerprints ?    
Yes 2 100% 2100
Total 2 100% 2100%
2b. Were doors and windows free of smudges, spots and streaks ?    
Yes 2 100% 2100
Total 2 100% 2100%
2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present)    
Yes 2 100% 2100
Total 2 100% 2100%
3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ?    
No 2 100% 2100
Total 2 100% 2100%
3a. Were advertising material, Pictures and menu strips on menu board faded ?    
No 2 100% 2100
Total 2 100% 2100%
3b. Were advertising material, Pictures and menu strips on menu board torn ?    
No 2 100% 2100
Total 2 100% 2100%
3c. Were advertising material, Pictures and menu strips on menu board smudged ?    
No 2 100% 2100
Total 2 100% 2100%
4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products)    
Yes 2 100% 2100
Total 2 100% 2100%
4a. Were counters, display cases, self-service areas and dispensers clean ?    
Yes 2 100% 2100
Total 2 100% 2100%
4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products)    
Yes 2 100% 2100
Total 2 100% 2100%
5. Was there any smell of rotten stuff?    
No 2 100% 2100
Total 2 100% 2100%
6. Were there any flies visible in the store or in the eating area?    
No 2 100% 2100
Total 2 100% 2100%
7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments)    
Yes 2 100% 2100
Total 2 100% 2100%
8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period?    
Yes 2 100% 2100
Total 2 100% 2100%
9. Were tables and chairs well maintained and unbroken?    
Yes 1 50% 150
NA 1 50% 150
Total 2 100% 2100%
Comments    
No tables and chairs 1 50% 1 50%
10. Was the temperature reasonably comfortable?    
Yes 2 100% 2100
Total 2 100% 2100%
11. Were door mats in good condition?    
NA 2 100% 2100
Total 2 100% 2100%
Comments    
No door mat 2 100% 2 100%
12. Were lights turned on at dusk or sunset and during bad weather?    
Yes 2 100% 2100
Total 2 100% 2100%
13. Were trash / Grease containers clean and dumpster Lids closed?    
Yes 2 100% 2100
Total 2 100% 2100%
14. Were you greeted with a smile when you entered the store?    
Yes 1 50% 150
No 1 50% 150
Total 2 100% 2100%
Comments    
No greetings or did not wish 1 50% 1 50%
15. Did they request customers to quit smoking?    
NA 2 100% 2100
Total 2 100% 2100%
16. Did he thank you as you were leaving?    
Yes 2 100% 2100
Total 2 100% 2100%
17. Was the staff presentable and well groomed?    
Yes 2 100% 2100
Total 2 100% 2100%
18. Was he / she able to communicate to customer?    
Yes 2 100% 2100
Total 2 100% 2100%
19. Was the staff wearing visible nametag?    
Yes 1 50% 150
No 1 50% 150
Total 2 100% 2100%
Comments    
No name tag 1 50% 1 50%
20. Was staff courteous / friendly?    
Yes 2 100% 2100
Total 2 100% 2100%
21. Were the items and ingredients you ordered available for purchase?    
Yes 2 100% 2100
Total 2 100% 2100%
22. Did the staff scan all the purchased items?    
Yes 2 100% 2100
Total 2 100% 2100%
23. Did the staff place food and nonfood item in a separate carry bags?    
Yes 2 100% 2100
Total 2 100% 2100%
24. Were you charged the correct amount?    
Yes 2 100% 2100
Total 2 100% 2100%
25. Were you offered a receipt voluntarily?    
Yes 2 100% 2100
Total 2 100% 2100%
26. Were you given the correct change?    
Yes 1 50% 150
NA 1 50% 150
Total 2 100% 2100%
OVER ALL COMMENTS    
No name tag 1 50% 1 50%