Company: Adnoc
Filter: Company: Adnoc + Service: C-Store + Site Manager Number: 907838
Sample Size: 18
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 6 | 33.33% | 0 | 0% | 1 | 25% | 3 | 60% | 2 | 50% |
| en | 12 | 66.67% | 5 | 100% | 3 | 75% | 2 | 40% | 2 | 50% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Company | ||||||||||
| Adnoc | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Shopper ID | ||||||||||
| 23 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 149 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 154 | 3 | 16.67% | 1 | 20% | 1 | 25% | 1 | 20% | 0 | 0% |
| 163 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 164 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 166 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 189 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 261 | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| 1005 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 1039 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 1042 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 1047 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2019 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2020 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2032 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Serial No | ||||||||||
| 0041 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0045 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0046 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 0135 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0138 | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| 0152 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0155 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0156 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 0184 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 0187 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0188 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 0192 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 132 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 178 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 63 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 65 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 97 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Operator Code | ||||||||||
| 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 3 | 16.67% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 2 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 50% |
| 5051 | 7 | 38.89% | 0 | 0% | 2 | 50% | 3 | 60% | 2 | 50% |
| 9001 | 2 | 11.11% | 0 | 0% | 0 | 0% | 2 | 40% | 0 | 0% |
| basma | 2 | 11.11% | 0 | 0% | 2 | 50% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Emirate | ||||||||||
| Abu Dhabi | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Site ID | ||||||||||
| 37 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 123 | 5 | 27.78% | 2 | 40% | 1 | 25% | 1 | 20% | 1 | 25% |
| 128 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 153 | 5 | 27.78% | 1 | 20% | 1 | 25% | 2 | 40% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Number of Staff | ||||||||||
| 1 | 3 | 16.67% | 1 | 20% | 1 | 25% | 1 | 20% | 0 | 0% |
| 2 | 10 | 55.56% | 1 | 20% | 2 | 50% | 3 | 60% | 4 | 100% |
| 3 | 2 | 11.11% | 0 | 0% | 1 | 25% | 1 | 20% | 0 | 0% |
| 6 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 8 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 10 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| CSA Name | ||||||||||
| ABDUL HOSAM | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| ALTAF | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| ASHIK | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| CHRISTOFER | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| DENNIS CHUA ARMAS | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| DON FEDDER | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| GRIEX | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| MAK | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| MOHD | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| X | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| abd alnasr | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| cant read | 2 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 50% |
| cant read the name | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| cutey | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| mr x | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| nashasy | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| CSA Number | ||||||||||
| 13 | 72.22% | 4 | 80% | 3 | 75% | 3 | 60% | 3 | 75% | |
| 00 | 1 | 5.56% | 4 | 80% | 3 | 75% | 3 | 60% | 3 | 75% |
| 10220 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 7156 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 7736 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 993997 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 8 | 100% | 7 | 100% | 8 | 100% | 7 | 100% |
| Gender | ||||||||||
| Male | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Height | ||||||||||
| Tall | 3 | 16.67% | 0 | 0% | 0 | 0% | 2 | 40% | 1 | 25% |
| Medium | 14 | 77.78% | 5 | 100% | 4 | 100% | 3 | 60% | 2 | 50% |
| Short | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Built | ||||||||||
| Thin | 3 | 16.67% | 2 | 40% | 1 | 25% | 0 | 0% | 0 | 0% |
| Medium | 14 | 77.78% | 2 | 40% | 3 | 75% | 5 | 100% | 4 | 100% |
| Fat | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Spectacles | ||||||||||
| Yes | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| No | 16 | 88.89% | 5 | 100% | 4 | 100% | 4 | 80% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Beard | ||||||||||
| Yes | 3 | 16.67% | 0 | 0% | 1 | 25% | 1 | 20% | 1 | 25% |
| No | 15 | 83.33% | 5 | 100% | 3 | 75% | 4 | 80% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Mustache | ||||||||||
| Yes | 5 | 27.78% | 0 | 0% | 2 | 50% | 2 | 40% | 1 | 25% |
| No | 13 | 72.22% | 5 | 100% | 2 | 50% | 3 | 60% | 3 | 75% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 4 | 22.22% | 0 | 0% | 2 | 50% | 2 | 40% | 0 | 0% |
| Indian | 10 | 55.56% | 1 | 20% | 2 | 50% | 3 | 60% | 4 | 100% |
| Philipino | 4 | 22.22% | 4 | 80% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Other Ethnic Groups | ||||||||||
| 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% | |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Date | ||||||||||
| 2011-09-17 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-24 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-30 | 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-06 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-16 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-21 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-25 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-31 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-14 | 2 | 11.11% | 0 | 0% | 0 | 0% | 2 | 40% | 0 | 0% |
| 2012-07-13 | 2 | 11.11% | 0 | 0% | 0 | 0% | 2 | 40% | 0 | 0% |
| 2012-09-04 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-11 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-18 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-19 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Amount | ||||||||||
| 10.50 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 15.00 | 2 | 11.11% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 15.25 | 3 | 16.67% | 0 | 0% | 1 | 25% | 1 | 20% | 1 | 25% |
| 16.25 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 17.00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 17.25 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 18.00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 18.75 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 20.00 | 3 | 16.67% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| 29.75 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 30.75 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 34.50 | 2 | 11.11% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 5 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 12 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 13 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 33 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time In | ||||||||||
| 2011-09-17 11:30:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-24 05:20:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-30 16:50:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-30 21:05:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-06 21:43:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 16:30:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-16 09:42:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-21 11:45:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-25 20:07:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-31 17:51:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-14 21:03:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-14 21:50:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-13 11:30:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-13 16:00:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-09-04 18:15:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-11 23:08:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-18 16:29:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-19 21:48:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time Out | ||||||||||
| 2011-09-17 11:41:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-24 05:36:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-30 17:05:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-30 21:15:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-06 21:51:00 | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 16:40:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-16 09:52:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-21 12:02:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-25 20:18:00 | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-31 18:00:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-14 21:15:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-06-14 22:05:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-13 11:40:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-07-13 16:10:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 2012-09-04 18:30:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-11 23:17:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-18 16:34:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| 2012-09-19 21:58:00 | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 2 | 11.11% | 1 | 20% | 1 | 25% | 0 | 0% | 0 | 0% |
| 10:01-13:00 | 3 | 16.67% | 1 | 20% | 1 | 25% | 1 | 20% | 0 | 0% |
| 13:01-17:00 | 4 | 22.22% | 1 | 20% | 1 | 25% | 1 | 20% | 1 | 25% |
| 17:01-20:00 | 2 | 11.11% | 0 | 0% | 0 | 0% | 1 | 20% | 1 | 25% |
| 20:01-24:00 | 7 | 38.89% | 2 | 40% | 1 | 25% | 2 | 40% | 2 | 50% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 1. Were the automatic doors colsed and the door and side glass push / pull bars or | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2a. Were doors and windows free of fingerprints ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2b. Were doors and windows free of smudges, spots and streaks ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ? | ||||||||||
| Yes | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 17 | 94.44% | 4 | 80% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| قوائم الطعام باهته وقديمه | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3a. Were advertising material, Pictures and menu strips on menu board faded ? | ||||||||||
| No | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3b. Were advertising material, Pictures and menu strips on menu board torn ? | ||||||||||
| No | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 3c. Were advertising material, Pictures and menu strips on menu board smudged ? | ||||||||||
| No | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 4a. Were counters, display cases, self-service areas and dispensers clean ? | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 13 | 72.22% | 0 | 0% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 13 | 100% | 0 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 5. Was there any smell of rotten stuff? | ||||||||||
| No | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 6. Were there any flies visible in the store or in the eating area? | ||||||||||
| No | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments) | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 9. Were tables and chairs well maintained and unbroken? | ||||||||||
| Yes | 17 | 94.44% | 4 | 80% | 4 | 100% | 5 | 100% | 4 | 100% |
| NA | 1 | 5.56% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 10. Was the temperature reasonably comfortable? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 11. Were door mats in good condition? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 12. Were lights turned on at dusk or sunset and during bad weather? | ||||||||||
| Yes | 11 | 61.11% | 4 | 80% | 1 | 25% | 3 | 60% | 3 | 75% |
| NA | 7 | 38.89% | 1 | 20% | 3 | 75% | 2 | 40% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 13. Were trash / Grease containers clean and dumpster Lids closed? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 14. Were you greeted with a smile when you entered the store? | ||||||||||
| Yes | 16 | 88.89% | 5 | 100% | 3 | 75% | 4 | 80% | 4 | 100% |
| No | 2 | 11.11% | 0 | 0% | 1 | 25% | 1 | 20% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| DID NOT GREET | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| No greetings or did not wish | 1 | 5.56% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 15. Did they request customers to quit smoking? | ||||||||||
| NA | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 16. Did he thank you as you were leaving? | ||||||||||
| Yes | 17 | 94.44% | 5 | 100% | 3 | 75% | 5 | 100% | 4 | 100% |
| No | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 17. Was the staff presentable and well groomed? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 18. Was he / she able to communicate to customer? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 19. Was the staff wearing visible nametag? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 4 | 22.22% | 0 | 0% | 0 | 0% | 1 | 20% | 3 | 75% |
| cant read the name | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| ناشاسي | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 20. Was staff courteous / friendly? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 21. Were the items and ingredients you ordered available for purchase? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 22. Did the staff scan all the purchased items? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 23. Did the staff place food and nonfood item in a separate carry bags? | ||||||||||
| Yes | 12 | 66.67% | 2 | 40% | 4 | 100% | 4 | 80% | 2 | 50% |
| NA | 6 | 33.33% | 3 | 60% | 0 | 0% | 1 | 20% | 2 | 50% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 24. Were you charged the correct amount? | ||||||||||
| Yes | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| 25. Were you offered a receipt voluntarily? | ||||||||||
| Yes | 13 | 72.22% | 2 | 40% | 3 | 75% | 5 | 100% | 3 | 75% |
| No | 5 | 27.78% | 3 | 60% | 1 | 25% | 0 | 0% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |
| Comments | ||||||||||
| I had to ask for the reciept | 1 | 5.56% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 25% |
| لم يعرض علي وصل استلام | 1 | 5.56% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
| 26. Were you given the correct change? | ||||||||||
| Yes | 13 | 72.22% | 2 | 40% | 4 | 100% | 4 | 80% | 3 | 75% |
| NA | 5 | 27.78% | 3 | 60% | 0 | 0% | 1 | 20% | 1 | 25% |
| Total | 18 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 4 | 100% |