Company: Adnoc
Filter: Company: Adnoc + Service: C-Store + Site: 888 - SAMHA REST AREA NORTH
Sample Size: 7
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 2 | 28.57% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 100% |
| en | 5 | 71.43% | 3 | 75% | 1 | 100% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Company | ||||||||||
| Adnoc | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Shopper ID | ||||||||||
| 37 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 58 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 127 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 134 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 159 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 165 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 1052 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Serial No | ||||||||||
| 0061 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 0065 | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 100% |
| 138 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 242 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 425 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 606 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Operator Code | ||||||||||
| 3 | 42.86% | 3 | 75% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 5051 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 9001 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| basma | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Emirate | ||||||||||
| Abu Dhabi | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Site ID | ||||||||||
| 98 | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Number of Staff | ||||||||||
| 2 | 2 | 28.57% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 100% |
| 3 | 3 | 42.86% | 1 | 25% | 1 | 100% | 1 | 100% | 0 | 0% |
| 11 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 12 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| CSA Name | ||||||||||
| 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% | |
| ALMAHENA | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| BOOJEE | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| ROCKY | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| cant read the name | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| joil | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| لا استطيع قرءاه الاسم | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| CSA Number | ||||||||||
| 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% | |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Gender | ||||||||||
| Male | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Height | ||||||||||
| Tall | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Medium | 6 | 85.71% | 3 | 75% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Built | ||||||||||
| Medium | 5 | 71.43% | 2 | 50% | 1 | 100% | 1 | 100% | 1 | 100% |
| Fat | 2 | 28.57% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Spectacles | ||||||||||
| No | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Beard | ||||||||||
| No | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Mustache | ||||||||||
| No | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Indian | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Philipino | 3 | 42.86% | 3 | 75% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Other Ethnic Groups | ||||||||||
| 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% | |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Date | ||||||||||
| 2011-10-07 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-15 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-20 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-16 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-05-28 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-14 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Amount | ||||||||||
| 16.00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 19.75 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 20.00 | 2 | 28.57% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 21.25 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 42.75 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 205.00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| 12 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 18 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 24 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 33 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Time In | ||||||||||
| 2011-10-07 01:05:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-15 22:05:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-20 14:25:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-16 00:10:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 12:25:00 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-05-28 12:20:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-14 18:08:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Time Out | ||||||||||
| 2011-10-07 01:11:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-15 23:01:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-20 14:35:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-16 00:27:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 12:37:00 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-05-28 12:30:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-14 18:16:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Time of Visit | ||||||||||
| 0 | 2 | 28.57% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 10:01-13:00 | 2 | 28.57% | 0 | 0% | 1 | 100% | 1 | 100% | 0 | 0% |
| 13:01-17:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 17:01-20:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 20:01-24:00 | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 1. Were the automatic doors colsed and the door and side glass push / pull bars or | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 2a. Were doors and windows free of fingerprints ? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 2b. Were doors and windows free of smudges, spots and streaks ? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ? | ||||||||||
| Yes | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 6 | 85.71% | 3 | 75% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| الصور الاعلانيه غير واضØÙ‡ | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3a. Were advertising material, Pictures and menu strips on menu board faded ? | ||||||||||
| No | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 3b. Were advertising material, Pictures and menu strips on menu board torn ? | ||||||||||
| No | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 3c. Were advertising material, Pictures and menu strips on menu board smudged ? | ||||||||||
| No | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 4a. Were counters, display cases, self-service areas and dispensers clean ? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 3 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 5. Was there any smell of rotten stuff? | ||||||||||
| No | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 6. Were there any flies visible in the store or in the eating area? | ||||||||||
| No | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments) | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 9. Were tables and chairs well maintained and unbroken? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 10. Was the temperature reasonably comfortable? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 11. Were door mats in good condition? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 12. Were lights turned on at dusk or sunset and during bad weather? | ||||||||||
| Yes | 3 | 42.86% | 2 | 50% | 0 | 0% | 0 | 0% | 1 | 100% |
| NA | 4 | 57.14% | 2 | 50% | 1 | 100% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 13. Were trash / Grease containers clean and dumpster Lids closed? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 14. Were you greeted with a smile when you entered the store? | ||||||||||
| Yes | 5 | 71.43% | 3 | 75% | 1 | 100% | 0 | 0% | 1 | 100% |
| No | 2 | 28.57% | 1 | 25% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| No greetings or did not wish | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 15. Did they request customers to quit smoking? | ||||||||||
| Yes | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| NA | 5 | 71.43% | 2 | 50% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 16. Did he thank you as you were leaving? | ||||||||||
| Yes | 4 | 57.14% | 2 | 50% | 1 | 100% | 0 | 0% | 1 | 100% |
| No | 3 | 42.86% | 2 | 50% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| No greetings or did not wish | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 17. Was the staff presentable and well groomed? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 18. Was he / she able to communicate to customer? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 19. Was the staff wearing visible nametag? | ||||||||||
| Yes | 6 | 85.71% | 3 | 75% | 1 | 100% | 1 | 100% | 1 | 100% |
| No | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| لم استطع قراءة الاسم | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 20. Was staff courteous / friendly? | ||||||||||
| Yes | 6 | 85.71% | 3 | 75% | 1 | 100% | 1 | 100% | 1 | 100% |
| No | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| Indifferent | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 21. Were the items and ingredients you ordered available for purchase? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 22. Did the staff scan all the purchased items? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 23. Did the staff place food and nonfood item in a separate carry bags? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 24. Were you charged the correct amount? | ||||||||||
| Yes | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| 25. Were you offered a receipt voluntarily? | ||||||||||
| Yes | 2 | 28.57% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 100% |
| No | 5 | 71.43% | 3 | 75% | 1 | 100% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| Comments | ||||||||||
| I had to ask for the reciept | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| لم يعرض علي وصل استلام | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 26. Were you given the correct change? | ||||||||||
| Yes | 6 | 85.71% | 4 | 100% | 1 | 100% | 1 | 100% | 0 | 0% |
| NA | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 1 | 100% |
| OVER ALL COMMENTS | ||||||||||
| Price tags not visible on some items | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |