Company: Adnoc
Filter: Company: Adnoc + Service: C-Store + Site: 971 - AL MUSHRIF
Sample Size: 7
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| en | 5 | 71.43% | 3 | 100% | 1 | 100% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Company | ||||||||||
| Adnoc | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Shopper ID | ||||||||||
| 37 | 2 | 28.57% | 2 | 66.67% | 0 | 0% | 0 | 0% | 0 | 0% |
| 69 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 160 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 1045 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 1067 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2021 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Serial No | ||||||||||
| 0194 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 0199 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 0202 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 0553 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 163 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 22 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 49 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Operator Code | ||||||||||
| 2 | 28.57% | 2 | 66.67% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 5051 | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| basma | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Emirate | ||||||||||
| Abu Dhabi | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Site ID | ||||||||||
| 155 | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Number of Staff | ||||||||||
| 2 | 3 | 42.86% | 0 | 0% | 1 | 100% | 0 | 0% | 2 | 100% |
| 3 | 2 | 28.57% | 1 | 33.33% | 0 | 0% | 1 | 100% | 0 | 0% |
| 8 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 9 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| CSA Name | ||||||||||
| 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% | |
| FAIZAL | 2 | 28.57% | 2 | 66.67% | 0 | 0% | 0 | 0% | 0 | 0% |
| JAFFAR | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| MADAL | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| ashraf | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| cant read | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| CSA Number | ||||||||||
| 5 | 71.43% | 1 | 33.33% | 1 | 100% | 1 | 100% | 2 | 100% | |
| 1 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 8837 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Gender | ||||||||||
| Male | 6 | 85.71% | 3 | 100% | 1 | 100% | 0 | 0% | 2 | 100% |
| Female | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Height | ||||||||||
| Tall | 3 | 42.86% | 1 | 33.33% | 1 | 100% | 0 | 0% | 1 | 50% |
| Medium | 4 | 57.14% | 2 | 66.67% | 0 | 0% | 1 | 100% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Built | ||||||||||
| Medium | 6 | 85.71% | 3 | 100% | 1 | 100% | 0 | 0% | 2 | 100% |
| Fat | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Spectacles | ||||||||||
| No | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Beard | ||||||||||
| No | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Mustache | ||||||||||
| Yes | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 6 | 85.71% | 2 | 66.67% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| Indian | 4 | 57.14% | 2 | 66.67% | 1 | 100% | 0 | 0% | 1 | 50% |
| Philipino | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Other Ethnic Groups | ||||||||||
| 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% | |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Date | ||||||||||
| 2011-09-12 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-29 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-07 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-17 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-19 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-13 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-18 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Amount | ||||||||||
| 14.25 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 15.00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 15.25 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 17.50 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 18.50 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 20.00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 23.00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| 7 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 13 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 22 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time In | ||||||||||
| 2011-09-12 17:32:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-29 22:10:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-07 23:30:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-17 17:49:00 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-19 18:54:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-13 17:21:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-18 10:56:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time Out | ||||||||||
| 2011-09-12 17:48:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-29 22:26:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-07 23:43:00 | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-17 17:59:00 | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-19 19:05:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-13 17:27:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-18 11:05:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time of Visit | ||||||||||
| 10:01-13:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 17:01-20:00 | 4 | 57.14% | 1 | 33.33% | 1 | 100% | 1 | 100% | 1 | 50% |
| 20:01-24:00 | 2 | 28.57% | 2 | 66.67% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 1. Were the automatic doors colsed and the door and side glass push / pull bars or | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 2. Were doors and windows free of fingerprints, smudges, spots and streaks, and clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 2a. Were doors and windows free of fingerprints ? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 2b. Were doors and windows free of smudges, spots and streaks ? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 2c. Were doors and windows clean without a hazy film (condensation due to climate or temperature may be present) | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 3. Were advertising material, Pictures and menu strips on menu board faded, torn or smudged ? | ||||||||||
| No | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 3a. Were advertising material, Pictures and menu strips on menu board faded ? | ||||||||||
| No | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 3b. Were advertising material, Pictures and menu strips on menu board torn ? | ||||||||||
| No | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 3c. Were advertising material, Pictures and menu strips on menu board smudged ? | ||||||||||
| No | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 4. Were counters, display cases, self-service areas and dispensers clean, neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 4a. Were counters, display cases, self-service areas and dispensers clean ? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 4b. Were counters, display cases, self-service areas and dispensers neat and well stacked ? (Should be uncluttered and without excessive amounts of products) | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 5. Was there any smell of rotten stuff? | ||||||||||
| No | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 6. Were there any flies visible in the store or in the eating area? | ||||||||||
| No | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 7. Were Lights and light fixtures functioning properly and unbroken including ones on menu boards? (Specify location in comments) | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 8. Was the expiry date mentioned on perishable food items (sandwiches, breads, cakes, salads etc?) within the validity period? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 9. Were tables and chairs well maintained and unbroken? | ||||||||||
| Yes | 5 | 71.43% | 1 | 33.33% | 1 | 100% | 1 | 100% | 2 | 100% |
| NA | 2 | 28.57% | 2 | 66.67% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 10. Was the temperature reasonably comfortable? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 11. Were door mats in good condition? | ||||||||||
| Yes | 6 | 85.71% | 2 | 66.67% | 1 | 100% | 1 | 100% | 2 | 100% |
| No | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| There was sand , there was a cleaner mopping it | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 12. Were lights turned on at dusk or sunset and during bad weather? | ||||||||||
| Yes | 5 | 71.43% | 3 | 100% | 0 | 0% | 1 | 100% | 1 | 50% |
| NA | 2 | 28.57% | 0 | 0% | 1 | 100% | 0 | 0% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 13. Were trash / Grease containers clean and dumpster Lids closed? | ||||||||||
| Yes | 6 | 85.71% | 2 | 66.67% | 1 | 100% | 1 | 100% | 2 | 100% |
| No | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| no lid , it was open | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 14. Were you greeted with a smile when you entered the store? | ||||||||||
| Yes | 6 | 85.71% | 2 | 66.67% | 1 | 100% | 1 | 100% | 2 | 100% |
| No | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 15. Did they request customers to quit smoking? | ||||||||||
| NA | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 16. Did he thank you as you were leaving? | ||||||||||
| Yes | 5 | 71.43% | 2 | 66.67% | 1 | 100% | 0 | 0% | 2 | 100% |
| No | 2 | 28.57% | 1 | 33.33% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| No farewell greeting or no thank you when leaving | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 17. Was the staff presentable and well groomed? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 18. Was he / she able to communicate to customer? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 19. Was the staff wearing visible nametag? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| ashraf | 1 | 14.29% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 20. Was staff courteous / friendly? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 21. Were the items and ingredients you ordered available for purchase? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 22. Did the staff scan all the purchased items? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23. Did the staff place food and nonfood item in a separate carry bags? | ||||||||||
| Yes | 6 | 85.71% | 2 | 66.67% | 1 | 100% | 1 | 100% | 2 | 100% |
| NA | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24. Were you charged the correct amount? | ||||||||||
| Yes | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 25. Were you offered a receipt voluntarily? | ||||||||||
| Yes | 2 | 28.57% | 0 | 0% | 1 | 100% | 0 | 0% | 1 | 50% |
| No | 5 | 71.43% | 3 | 100% | 0 | 0% | 1 | 100% | 1 | 50% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| I had to ask for the reciept | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| Provided only after asking for it | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| 26. Were you given the correct change? | ||||||||||
| Yes | 5 | 71.43% | 1 | 33.33% | 1 | 100% | 1 | 100% | 2 | 100% |
| No | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| NA | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 3 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Didn't have coins to return 25 fils | 1 | 14.29% | 1 | 33.33% | 0 | 0% | 0 | 0% | 0 | 0% |