Company: Adnoc

Filter: Company: Adnoc + Service: Car Wash + Site Manager Number: 1269

Sample Size:  16

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 2 12.5% 0 0% 0 0% 1 25% 1 25%
en 14 87.5% 4 100% 4 100% 3 75% 3 75%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Company                    
Adnoc 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Shopper ID                    
23 1 6.25% 0 0% 0 0% 0 0% 1 25%
112 1 6.25% 0 0% 0 0% 0 0% 1 25%
126 1 6.25% 0 0% 1 25% 0 0% 0 0%
127 1 6.25% 0 0% 1 25% 0 0% 0 0%
146 1 6.25% 1 25% 0 0% 0 0% 0 0%
147 1 6.25% 0 0% 0 0% 1 25% 0 0%
158 1 6.25% 1 25% 0 0% 0 0% 0 0%
163 1 6.25% 1 25% 0 0% 0 0% 0 0%
221 1 6.25% 1 25% 0 0% 0 0% 0 0%
261 1 6.25% 0 0% 0 0% 0 0% 1 25%
1005 1 6.25% 0 0% 1 25% 0 0% 0 0%
1023 1 6.25% 0 0% 1 25% 0 0% 0 0%
2014 2 12.5% 0 0% 0 0% 2 50% 0 0%
2015 1 6.25% 0 0% 0 0% 1 25% 0 0%
2099 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Serial No                    
0008 1 6.25% 0 0% 1 25% 0 0% 0 0%
0011 2 12.5% 0 0% 0 0% 1 25% 1 25%
0013 1 6.25% 0 0% 1 25% 0 0% 0 0%
0016 1 6.25% 0 0% 0 0% 0 0% 1 25%
0017 1 6.25% 0 0% 0 0% 1 25% 0 0%
0023 1 6.25% 0 0% 1 25% 0 0% 0 0%
0026 1 6.25% 0 0% 0 0% 0 0% 1 25%
0027 1 6.25% 0 0% 0 0% 1 25% 0 0%
0212 1 6.25% 0 0% 1 25% 0 0% 0 0%
0217 1 6.25% 0 0% 0 0% 1 25% 0 0%
0221 1 6.25% 0 0% 0 0% 0 0% 1 25%
51 1 6.25% 1 25% 0 0% 0 0% 0 0%
585 1 6.25% 1 25% 0 0% 0 0% 0 0%
660 1 6.25% 1 25% 0 0% 0 0% 0 0%
675 1 6.25% 1 25% 0 0% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Operator Code                    
3 18.75% 3 75% 0 0% 0 0% 0 0%
172 1 6.25% 1 25% 0 0% 0 0% 0 0%
3409 2 12.5% 0 0% 0 0% 0 0% 2 50%
5051 4 25% 0 0% 2 50% 1 25% 1 25%
9001 3 18.75% 0 0% 0 0% 3 75% 0 0%
9003 1 6.25% 0 0% 0 0% 0 0% 1 25%
basma 2 12.5% 0 0% 2 50% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Emirate                    
Abu Dhabi 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Site ID                    
3 4 25% 1 25% 1 25% 1 25% 1 25%
4 4 25% 1 25% 1 25% 1 25% 1 25%
14 4 25% 1 25% 1 25% 1 25% 1 25%
165 4 25% 1 25% 1 25% 1 25% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Number of Staff                    
1 1 6.25% 1 25% 0 0% 0 0% 0 0%
2 1 6.25% 1 25% 0 0% 0 0% 0 0%
3 9 56.25% 1 25% 4 100% 2 50% 2 50%
4 2 12.5% 0 0% 0 0% 1 25% 1 25%
5 1 6.25% 0 0% 0 0% 0 0% 1 25%
6 1 6.25% 1 25% 0 0% 0 0% 0 0%
7 1 6.25% 0 0% 0 0% 1 25% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
CSA Name                    
6 37.5% 1 25% 1 25% 2 50% 2 50%
ABDULHAI 1 6.25% 1 25% 0 0% 0 0% 0 0%
DREYON 1 6.25% 0 0% 0 0% 0 0% 1 25%
IBRAHIM 1 6.25% 0 0% 1 25% 0 0% 0 0%
KHATIM 1 6.25% 1 25% 0 0% 0 0% 0 0%
NARAYAN 1 6.25% 0 0% 0 0% 1 25% 0 0%
RAHAMAN 1 6.25% 0 0% 1 25% 0 0% 0 0%
ahmed 1 6.25% 1 25% 0 0% 0 0% 0 0%
mhamed 1 6.25% 0 0% 0 0% 0 0% 1 25%
mohd 1 6.25% 0 0% 1 25% 0 0% 0 0%
yousif 1 6.25% 0 0% 0 0% 1 25% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
CSA Number                    
15 93.75% 4 100% 4 100% 3 75% 4 100%
5930 1 6.25% 0 0% 0 0% 1 25% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Gender                    
Male 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Height                    
Tall 4 25% 1 25% 1 25% 1 25% 1 25%
Medium 8 50% 3 75% 2 50% 1 25% 2 50%
Short 4 25% 0 0% 1 25% 2 50% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Built                    
Thin 1 6.25% 0 0% 1 25% 0 0% 0 0%
Medium 15 93.75% 4 100% 3 75% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Spectacles                    
Yes 1 6.25% 0 0% 0 0% 1 25% 0 0%
No 15 93.75% 4 100% 4 100% 3 75% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Beard                    
Yes 4 25% 2 50% 1 25% 0 0% 1 25%
No 12 75% 2 50% 3 75% 4 100% 3 75%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Mustache                    
Yes 5 31.25% 3 75% 1 25% 1 25% 0 0%
No 11 68.75% 1 25% 3 75% 3 75% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Ethnic Groups                    
Expat Arabs 1 6.25% 1 25% 0 0% 0 0% 0 0%
Expat. Arabs 2 12.5% 0 0% 1 25% 1 25% 0 0%
Filipino 2 12.5% 0 0% 0 0% 1 25% 1 25%
Indian 8 50% 2 50% 3 75% 1 25% 2 50%
Others 3 18.75% 1 25% 0 0% 1 25% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Other Ethnic Groups                    
15 93.75% 3 75% 4 100% 4 100% 4 100%
ARBIC 1 6.25% 1 25% 0 0% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Date                    
2011-09-20 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-06 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-12 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-15 1 6.25% 1 25% 0 0% 0 0% 0 0%
2012-02-24 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-02-27 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-20 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-30 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-05-30 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-18 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-19 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-07-28 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-09-14 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-27 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-28 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-29 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Amount                    
30.00 12 75% 3 75% 3 75% 3 75% 3 75%
40.00 4 25% 1 25% 1 25% 1 25% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Number of Vehicles                    
0 1 6.25% 1 25% 0 0% 0 0% 0 0%
1 2 12.5% 0 0% 2 50% 0 0% 0 0%
2 4 25% 2 50% 1 25% 1 25% 0 0%
3 2 12.5% 0 0% 0 0% 1 25% 1 25%
4 4 25% 0 0% 1 25% 1 25% 2 50%
6 1 6.25% 0 0% 0 0% 0 0% 1 25%
9 1 6.25% 1 25% 0 0% 0 0% 0 0%
10 1 6.25% 0 0% 0 0% 1 25% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Time In                    
2011-09-20 11:45:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-06 20:18:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-12 14:50:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-15 17:35:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2012-02-24 07:05:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-02-27 13:15:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-20 07:19:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-30 19:24:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-05-30 17:40:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-18 10:10:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-19 07:30:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-07-28 18:05:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-09-14 15:18:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-27 11:55:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-28 14:22:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-29 14:00:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Time Out                    
2011-09-20 12:44:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-06 20:39:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-12 15:22:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2011-12-15 17:58:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
2012-02-24 07:35:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-02-27 13:41:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-20 07:32:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-03-30 19:38:00 1 6.25% 0 0% 1 25% 0 0% 0 0%
2012-05-30 17:52:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-18 10:28:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-06-19 07:49:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-07-28 18:30:00 1 6.25% 0 0% 0 0% 1 25% 0 0%
2012-09-14 15:41:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-27 12:10:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-28 14:31:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
2012-09-29 14:23:00 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Time of Visit                    
07:00-10:00 3 18.75% 0 0% 2 50% 1 25% 0 0%
10:01-13:00 3 18.75% 1 25% 0 0% 1 25% 1 25%
13:01-17:00 5 31.25% 1 25% 1 25% 0 0% 3 75%
17:01-20:00 4 25% 1 25% 1 25% 2 50% 0 0%
20:01-24:00 1 6.25% 1 25% 0 0% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
1. Was there proper sign to the Car Wash bay ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
2. Was the Car Wash area clean and tidy ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
3. Was there any delay in approaching customers ?                    
Yes 1 6.25% 0 0% 0 0% 0 0% 1 25%
No 15 93.75% 4 100% 4 100% 4 100% 3 75%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
Had to wait 1 6.25% 0 0% 0 0% 0 0% 1 25%
4. Were you greeted in a friendly manner (pleasant feeling) ? If no, please describe behavior: Was it arrogant, without any expression, normal etc?.                    
Yes 14 87.5% 3 75% 3 75% 4 100% 4 100%
No 2 12.5% 1 25% 1 25% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
الاسلوب كان عادي 1 6.25% 0 0% 1 25% 0 0% 0 0%
5a. Did the attendant check whether your car has a sunroof ?                    
Yes 6 37.5% 0 0% 1 25% 2 50% 3 75%
No 5 31.25% 4 100% 1 25% 0 0% 0 0%
N.A. 5 31.25% 0 0% 2 50% 2 50% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
لم يتحقق ان كانت مزوده بفتحه سقف 1 6.25% 0 0% 1 25% 0 0% 0 0%
5b. Did the attendant politely declined automatic car wash if it has a sunroof ?                    
Yes 5 31.25% 0 0% 1 25% 1 25% 3 75%
No 4 25% 4 100% 0 0% 0 0% 0 0%
N.A. 7 43.75% 0 0% 3 75% 3 75% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
6. Did the attendant inform you about the price of car wash ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
7. Did the attendant inspect your car for any scratches, damages or dents and inform you ?                    
Yes 15 93.75% 4 100% 3 75% 4 100% 4 100%
No 1 6.25% 0 0% 1 25% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
8. Did he guide your vehicle for positioning at the stopper ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
9. Did the staff thank you as you were leaving ?                    
Yes 14 87.5% 2 50% 4 100% 4 100% 4 100%
No 2 12.5% 2 50% 0 0% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
DID NOT SAY ANYTHING 1 6.25% 1 25% 0 0% 0 0% 0 0%
10. Was the uniform of the attendant neat and tidy ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
11. Was the attendant wearing visible nametag ?                    
Yes 10 62.5% 3 75% 3 75% 2 50% 2 50%
No 6 37.5% 1 25% 1 25% 2 50% 2 50%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
NO NAME TAG 1 6.25% 1 25% 0 0% 0 0% 0 0%
No name tag 3 18.75% 0 0% 0 0% 2 50% 1 25%
could not read the name 1 6.25% 0 0% 1 25% 0 0% 0 0%
mohd 1 6.25% 0 0% 1 25% 0 0% 0 0%
لا يرتدي بطاقه 1 6.25% 0 0% 1 25% 0 0% 0 0%
12. Was he able to communicate with customer ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
13. Was staff courteous / friendly?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
14. After car wash, did he guide you to the vacuum bay ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
15. Did any attendant advise you to take care of your personal belongings/valuables if any ?                    
Yes 5 31.25% 0 0% 0 0% 1 25% 4 100%
No 1 6.25% 0 0% 1 25% 0 0% 0 0%
N.A. 10 62.5% 4 100% 3 75% 3 75% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
16. Did any attendant offer you seating ?                    
Yes 13 81.25% 3 75% 3 75% 3 75% 4 100%
No 3 18.75% 1 25% 1 25% 1 25% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
Did not offer waiting area 1 6.25% 0 0% 0 0% 1 25% 0 0%
17. Did attendants wipe your car dry to your satisfaction ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
18. Did attendants clean all the glasses and mirrors from inside and outside to your satisfaction ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
19. Did the attendant offer to empty the ashtray and clean it ?                    
Yes 9 56.25% 1 25% 3 75% 2 50% 3 75%
N.A. 7 43.75% 3 75% 1 25% 2 50% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
20. Was the interior vacuuming and cleaning of fascia (dashboard) done to your total satisfaction ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
21. Did they clean all the tyres with sponge ?                    
Yes 16 100% 4 100% 4 100% 4 100% 4 100%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
22. Were you offered a receipt voluntarily ?                    
Yes 14 87.5% 3 75% 3 75% 4 100% 4 100%
No 2 12.5% 1 25% 1 25% 0 0% 0 0%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
لم يعرض علي وصل استلام 1 6.25% 0 0% 1 25% 0 0% 0 0%
23a. Were they adequately stocked with all necessary supplies such as soap ?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
23b. Were they adequately stocked with all necessary supplies such as toilet tissue ?                    
Yes 9 56.25% 0 0% 3 75% 2 50% 4 100%
No 3 18.75% 0 0% 1 25% 2 50% 0 0%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
Comments                    
No tissues 2 12.5% 0 0% 0 0% 2 50% 0 0%
لا يوجد ورق تواليت 1 6.25% 0 0% 1 25% 0 0% 0 0%
23c. Were they adequately stocked with all necessary supplies such as paper towels ?(Paper towels are not required where fully operational hand dryers exist)                    
Yes 6 37.5% 0 0% 4 100% 0 0% 2 50%
No 1 6.25% 0 0% 0 0% 1 25% 0 0%
N.A. 5 31.25% 0 0% 0 0% 3 75% 2 50%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
Comments                    
no paper towel 2 12.5% 0 0% 0 0% 2 50% 0 0%
24a. Were sinks clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
24b. Were mirrors clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
24c. Were hand dryers clean?                    
Yes 9 56.25% 0 0% 4 100% 3 75% 2 50%
N.A. 3 18.75% 0 0% 0 0% 1 25% 2 50%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
Comments                    
No dryers 1 6.25% 0 0% 0 0% 1 25% 0 0%
24d. Were dispensers clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
24e. Were toilets and urinals clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25a. Were doors clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25b. Were wallsclean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25c. Were ceiling clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25d. Were vents clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25e. Were floors clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25f. Were baseboards clean?                    
Yes 12 75% 0 0% 4 100% 4 100% 4 100%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
25g. Were grout clean?                    
Yes 11 68.75% 0 0% 4 100% 4 100% 3 75%
N.A. 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
26a. Were Trash containers clean ?                    
Yes 10 62.5% 0 0% 4 100% 3 75% 3 75%
N.A. 2 12.5% 0 0% 0 0% 1 25% 1 25%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
26b. Were Trash containers not overflowing?                    
Yes 10 62.5% 0 0% 4 100% 3 75% 3 75%
N.A. 2 12.5% 0 0% 0 0% 1 25% 1 25%
Total 12 100% 0 100% 4 100% 4 100% 4 100%
27. Was the restroom smelling clean & fresh (without any offensive odor) ?                    
Yes 14 87.5% 3 75% 4 100% 4 100% 3 75%
No 1 6.25% 1 25% 0 0% 0 0% 0 0%
N.A. 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
VERY BAD SMELL 1 6.25% 1 25% 0 0% 0 0% 0 0%
28. Were all the facilities inside the restroom in good working condition ?                    
Yes 14 87.5% 4 100% 4 100% 3 75% 3 75%
No 1 6.25% 0 0% 0 0% 1 25% 0 0%
N.A. 1 6.25% 0 0% 0 0% 0 0% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
Comments                    
Facilities not in good working condition or exhaust fan not working or hand dryers not working or pipe near closet broken or closet was broken 1 6.25% 0 0% 0 0% 1 25% 0 0%
29. Was the Mosque premises clean ?                    
Yes 8 50% 1 25% 1 25% 3 75% 3 75%
N.A. 8 50% 3 75% 3 75% 1 25% 1 25%
Total 16 100% 4 100% 4 100% 4 100% 4 100%
OVER ALL COMMENTS                    
المكان مرتب والموظفين مرتبين والعمل قائم على اكمل وجه 1 6.25% 0 0% 1 25% 0 0% 0 0%