Company: Adnoc
Filter: Company: Adnoc + Service: Fuel + Site Manager Number: 1409
Sample Size: 26
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| en | 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Company | ||||||||||
| Adnoc | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Shopper ID | ||||||||||
| 126 | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| 127 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 128 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 130 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 134 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 146 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 147 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 148 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 154 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 192 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 264 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 1054 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2010 | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| 2013 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2014 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2015 | 4 | 15.38% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 2 | 40% |
| 2016 | 3 | 11.54% | 0 | 0% | 0 | 0% | 1 | 12.5% | 2 | 40% |
| 2028 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2032 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Serial No | ||||||||||
| 0450 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0451 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0456 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0457 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0471 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0472 | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| 0473 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0477 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0478 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0481 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0482 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 0487 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0488 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0496 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0497 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 0511 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 0512 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 0514 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 0521 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 0527 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 410 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 414 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 419 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 440 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 753 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Operator Code | ||||||||||
| 1 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 2 | 7.69% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 40% |
| 5051 | 3 | 11.54% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| 9001 | 8 | 30.77% | 0 | 0% | 0 | 0% | 8 | 100% | 0 | 0% |
| basma | 11 | 42.31% | 0 | 0% | 8 | 100% | 0 | 0% | 3 | 60% |
| بسمه | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Emirate | ||||||||||
| Abu Dhabi | 13 | 50% | 2 | 40% | 4 | 50% | 4 | 50% | 3 | 60% |
| Western Region | 13 | 50% | 3 | 60% | 4 | 50% | 4 | 50% | 2 | 40% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Site ID | ||||||||||
| 56 | 7 | 26.92% | 1 | 20% | 2 | 25% | 2 | 25% | 2 | 40% |
| 58 | 6 | 23.08% | 1 | 20% | 2 | 25% | 2 | 25% | 1 | 20% |
| 149 | 7 | 26.92% | 2 | 40% | 2 | 25% | 2 | 25% | 1 | 20% |
| 160 | 6 | 23.08% | 1 | 20% | 2 | 25% | 2 | 25% | 1 | 20% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Number of Staff | ||||||||||
| 1 | 5 | 19.23% | 2 | 40% | 2 | 25% | 0 | 0% | 1 | 20% |
| 2 | 7 | 26.92% | 0 | 0% | 2 | 25% | 3 | 37.5% | 2 | 40% |
| 3 | 3 | 11.54% | 2 | 40% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 4 | 4 | 15.38% | 0 | 0% | 2 | 25% | 0 | 0% | 2 | 40% |
| 5 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 6 | 5 | 19.23% | 1 | 20% | 2 | 25% | 2 | 25% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| CSA Name | ||||||||||
| 6 | 23.08% | 0 | 0% | 3 | 37.5% | 3 | 37.5% | 0 | 0% | |
| FATHI HISHA | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| FURIANANT | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| MOURAF GOURANG | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| SALIH | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| abd al basheer | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| abd al galil | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| abd alrazaq | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| abu al satar | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| afsar | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| cant read | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| cant read the name | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| ensar | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| gohan | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| rashed | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| saleh | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| salhe | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| shafeeq | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| suhail | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| لم استطيع قراءة الاسم | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| CSA Number | ||||||||||
| 18 | 69.23% | 3 | 60% | 8 | 100% | 3 | 37.5% | 4 | 80% | |
| 07798 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 14584 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2362 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 3262 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 4837 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 8270 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 941657 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Gender | ||||||||||
| Male | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Height | ||||||||||
| Tall | 7 | 26.92% | 0 | 0% | 3 | 37.5% | 1 | 12.5% | 3 | 60% |
| Medium | 18 | 69.23% | 4 | 80% | 5 | 62.5% | 7 | 87.5% | 2 | 40% |
| Short | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Built | ||||||||||
| Thin | 4 | 15.38% | 1 | 20% | 3 | 37.5% | 0 | 0% | 0 | 0% |
| Medium | 22 | 84.62% | 4 | 80% | 5 | 62.5% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Spectacles | ||||||||||
| Yes | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| No | 24 | 92.31% | 5 | 100% | 7 | 87.5% | 7 | 87.5% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Beard | ||||||||||
| Yes | 4 | 15.38% | 1 | 20% | 1 | 12.5% | 1 | 12.5% | 1 | 20% |
| No | 22 | 84.62% | 4 | 80% | 7 | 87.5% | 7 | 87.5% | 4 | 80% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Mustache | ||||||||||
| Yes | 10 | 38.46% | 3 | 60% | 3 | 37.5% | 4 | 50% | 0 | 0% |
| No | 16 | 61.54% | 2 | 40% | 5 | 62.5% | 4 | 50% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Ethnic Groups | ||||||||||
| Expat Arabs | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Expat. Arabs | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| Filipino | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| Indian | 19 | 73.08% | 1 | 20% | 7 | 87.5% | 7 | 87.5% | 4 | 80% |
| Others | 2 | 7.69% | 1 | 20% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| Philipino | 2 | 7.69% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Other Ethnic Groups | ||||||||||
| 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% | |
| NEPALI | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Date | ||||||||||
| 2011-11-11 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 | 3 | 11.54% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-29 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-03 | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-10 | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-23 | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| 2012-03-24 | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| 2012-05-29 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 2012-06-01 | 3 | 11.54% | 0 | 0% | 0 | 0% | 3 | 37.5% | 0 | 0% |
| 2012-06-14 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 2012-06-15 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-09-25 | 3 | 11.54% | 0 | 0% | 0 | 0% | 0 | 0% | 3 | 60% |
| 2012-09-27 | 2 | 7.69% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 40% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Amount | ||||||||||
| 42.33 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 49.00 | 2 | 7.69% | 1 | 20% | 0 | 0% | 0 | 0% | 1 | 20% |
| 50.00 | 23 | 88.46% | 4 | 80% | 8 | 100% | 7 | 87.5% | 4 | 80% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 2 | 7.69% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 1 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 2 | 3 | 11.54% | 1 | 20% | 1 | 12.5% | 0 | 0% | 1 | 20% |
| 3 | 7 | 26.92% | 1 | 20% | 2 | 25% | 1 | 12.5% | 3 | 60% |
| 4 | 3 | 11.54% | 0 | 0% | 1 | 12.5% | 2 | 25% | 0 | 0% |
| 5 | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| 7 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 8 | 2 | 7.69% | 0 | 0% | 0 | 0% | 2 | 25% | 0 | 0% |
| 10 | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| 12 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 20 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Time In | ||||||||||
| 2011-11-11 13:50:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 15:00:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 16:40:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 17:20:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-29 13:00:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-03 09:53:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-03 11:29:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-10 09:05:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-10 10:09:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-23 11:15:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-23 13:39:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-24 10:15:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-24 11:43:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-05-29 15:16:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-05-29 17:30:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 13:18:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 14:50:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 16:28:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-14 09:38:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-14 11:25:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-15 10:32:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-09-25 14:52:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-25 16:08:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-25 17:31:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-27 15:52:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-27 17:33:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Time Out | ||||||||||
| 2011-11-11 13:59:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 15:12:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 16:51:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-12 17:31:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-12-29 13:09:00 | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-03 10:03:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-03 11:38:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-10 09:15:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-10 10:19:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-23 11:29:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-23 13:51:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-24 10:28:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-03-24 11:57:00 | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 2012-05-29 15:23:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-05-29 17:38:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 13:25:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 15:00:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-01 16:37:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-14 09:45:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-14 11:34:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-06-15 10:44:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| 2012-09-25 15:01:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-25 16:18:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-25 17:39:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-27 16:02:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 2012-09-27 17:41:00 | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 2 | 7.69% | 0 | 0% | 1 | 12.5% | 1 | 12.5% | 0 | 0% |
| 10:01-13:00 | 10 | 38.46% | 1 | 20% | 6 | 75% | 3 | 37.5% | 0 | 0% |
| 13:01-17:00 | 10 | 38.46% | 3 | 60% | 1 | 12.5% | 3 | 37.5% | 3 | 60% |
| 17:01-20:00 | 4 | 15.38% | 1 | 20% | 0 | 0% | 1 | 12.5% | 2 | 40% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 2. Were lights working and in good condition at the approach? | ||||||||||
| Yes | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| N.A. | 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 3. Were the lights working and in good condition at the forecourt area? | ||||||||||
| Yes | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| N.A. | 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 4. Was filling area / forecourt clean and tidy? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 6. Was there any delay in approaching customers at the fuel pump | ||||||||||
| No | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 7. Did the staff approach the driver side of the vehicle? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
| Yes | 23 | 88.46% | 2 | 40% | 8 | 100% | 8 | 100% | 5 | 100% |
| No | 3 | 11.54% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT GREET | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| NO GREETINGS | 2 | 7.69% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 9. Did they request customers to quit smoking? | ||||||||||
| N.A. | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 10. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 24 | 92.31% | 3 | 60% | 8 | 100% | 8 | 100% | 5 | 100% |
| No | 2 | 7.69% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 2 | 7.69% | 2 | 40% | 0 | 0% | 0 | 0% | 0 | 0% |
| 11. Was the filling staff presentable and well groomed? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 12. Was he able to communicate with customer? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 13. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 20 | 76.92% | 5 | 100% | 5 | 62.5% | 5 | 62.5% | 5 | 100% |
| No | 6 | 23.08% | 0 | 0% | 3 | 37.5% | 3 | 37.5% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 2 | 7.69% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 40% |
| No name tag | 3 | 11.54% | 0 | 0% | 0 | 0% | 3 | 37.5% | 0 | 0% |
| abd al basheer | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| abd al galil | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| gohan | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| no name badge | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| saleh | 1 | 3.85% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| shafeeq | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| اÙسار | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| عبد الستار | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| لايضع بطاقه | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| لم استطيع قراءه الاسم | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 14. Was staff courteous / friendly? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
| Yes | 1 | 3.85% | 0 | 0% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| N.A. | 25 | 96.15% | 5 | 100% | 8 | 100% | 7 | 87.5% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 16. Did he confirm and repeat amount and type of fuel? | ||||||||||
| Yes | 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% |
| No | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
| Yes | 23 | 88.46% | 2 | 40% | 8 | 100% | 8 | 100% | 5 | 100% |
| No | 3 | 11.54% | 3 | 60% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT OFFER | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| لم يعرض علي تنظي٠الزجاج | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 19. Were you charged the correct amount? | ||||||||||
| Yes | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 20. Were you given correct change? | ||||||||||
| Yes | 12 | 46.15% | 5 | 100% | 1 | 12.5% | 1 | 12.5% | 5 | 100% |
| N.A. | 14 | 53.85% | 0 | 0% | 7 | 87.5% | 7 | 87.5% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
| N.A. | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 14 | 53.85% | 0 | 0% | 5 | 62.5% | 4 | 50% | 5 | 100% |
| No | 7 | 26.92% | 0 | 0% | 3 | 37.5% | 4 | 50% | 0 | 0% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| No soap | 4 | 15.38% | 0 | 0% | 0 | 0% | 4 | 50% | 0 | 0% |
| no soap | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| لا يوجد صابون | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 17 | 65.38% | 0 | 0% | 8 | 100% | 4 | 50% | 5 | 100% |
| No | 4 | 15.38% | 0 | 0% | 0 | 0% | 4 | 50% | 0 | 0% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| No tissues | 4 | 15.38% | 0 | 0% | 0 | 0% | 4 | 50% | 0 | 0% |
| 22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 11 | 42.31% | 0 | 0% | 8 | 100% | 0 | 0% | 3 | 60% |
| No | 3 | 11.54% | 0 | 0% | 0 | 0% | 3 | 37.5% | 0 | 0% |
| N.A. | 7 | 26.92% | 0 | 0% | 0 | 0% | 5 | 62.5% | 2 | 40% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| no paper towel | 6 | 23.08% | 0 | 0% | 0 | 0% | 6 | 75% | 0 | 0% |
| 23a. Were sinks clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 23b. Were mirrors clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 23c. Were hand dryers clean? | ||||||||||
| Yes | 11 | 42.31% | 0 | 0% | 4 | 50% | 5 | 62.5% | 2 | 40% |
| N.A. | 10 | 38.46% | 0 | 0% | 4 | 50% | 3 | 37.5% | 3 | 60% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| No dryers | 3 | 11.54% | 0 | 0% | 0 | 0% | 3 | 37.5% | 0 | 0% |
| no hand dryes | 2 | 7.69% | 0 | 0% | 2 | 25% | 0 | 0% | 0 | 0% |
| كانت معطله | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| لا يوجد مجÙÙات ايدي | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 23d. Were dispensers clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 23e. Were toilets and urinals clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24a. Were doors clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24b. Were walls clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24c. Were ceiling clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24d. Were vents clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24e. Were floors clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24f. Were baseboards clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 24g. Were grout clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 25a. Were trash containers clean? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 25b. Were trash containers not overflowing? | ||||||||||
| Yes | 21 | 80.77% | 0 | 0% | 8 | 100% | 8 | 100% | 5 | 100% |
| Total | 21 | 100% | 0 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| 26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 25 | 96.15% | 4 | 80% | 8 | 100% | 8 | 100% | 5 | 100% |
| No | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| BAD SMELL | 1 | 3.85% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| 27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 25 | 96.15% | 5 | 100% | 7 | 87.5% | 8 | 100% | 5 | 100% |
| No | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |
| Comments | ||||||||||
| جهاز تنشي٠اليدين معطل | 1 | 3.85% | 0 | 0% | 1 | 12.5% | 0 | 0% | 0 | 0% |
| 28. Was the Mosque premises clean ? | ||||||||||
| Yes | 2 | 7.69% | 1 | 20% | 0 | 0% | 1 | 12.5% | 0 | 0% |
| N.A. | 24 | 92.31% | 4 | 80% | 8 | 100% | 7 | 87.5% | 5 | 100% |
| Total | 26 | 100% | 5 | 100% | 8 | 100% | 8 | 100% | 5 | 100% |