Company: Adnoc

Filter: Company: Adnoc + Service: Fuel + Site Manager Number: 1436

Sample Size:  51

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 21 41.18% 4 44.44% 3 21.43% 9 56.25% 5 41.67%
en 30 58.82% 5 55.56% 11 78.57% 7 43.75% 7 58.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Company                    
Adnoc 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Shopper ID                    
10 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
23 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
113 5 9.8% 3 33.33% 0 0% 2 12.5% 0 0%
119 4 7.84% 0 0% 2 14.29% 0 0% 2 16.67%
120 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
123 2 3.92% 1 11.11% 0 0% 1 6.25% 0 0%
126 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
127 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
129 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
130 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
134 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
141 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
143 2 3.92% 0 0% 2 14.29% 0 0% 0 0%
157 2 3.92% 1 11.11% 0 0% 0 0% 1 8.33%
162 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
168 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
261 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
1003 6 11.76% 0 0% 4 28.57% 1 6.25% 1 8.33%
1015 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
1025 2 3.92% 0 0% 1 7.14% 1 6.25% 0 0%
1029 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
1047 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2010 4 7.84% 0 0% 0 0% 0 0% 4 33.33%
2014 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
2016 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
2027 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2028 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2031 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2033 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Serial No                    
0372 1 1.96% 1 11.11% 1 7.14% 0 0% 0 0%
0385 2 3.92% 0 0% 1 7.14% 1 6.25% 0 0%
0386 2 3.92% 0 0% 1 7.14% 1 6.25% 0 0%
0395 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0396 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0399 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0400 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0409 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0410 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0412 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0413 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0421 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0428 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0429 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0434 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0437 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0438 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0440 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0441 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0442 1 1.96% 1 11.11% 1 7.14% 0 0% 0 0%
0445 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0446 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0456 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0457 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
0461 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0462 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0465 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0466 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0479 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0480 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0484 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0485 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0488 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0489 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0508 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0509 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
0528 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
0547 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
0599 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
233 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
341 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
372 1 1.96% 1 11.11% 1 7.14% 0 0% 0 0%
397 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
398 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
439 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
442 1 1.96% 1 11.11% 1 7.14% 0 0% 0 0%
443 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
738 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 11 100% 16 100% 16 100% 12 100%
Operator Code                    
5 9.8% 5 55.56% 0 0% 0 0% 0 0%
15 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
172 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
3409 7 13.73% 0 0% 0 0% 0 0% 7 58.33%
5051 21 41.18% 0 0% 7 50% 9 56.25% 5 41.67%
9001 7 13.73% 0 0% 0 0% 7 43.75% 0 0%
basma 7 13.73% 0 0% 7 50% 0 0% 0 0%
ساره 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Emirate                    
Ras Al Khaimah 38 74.51% 7 77.78% 10 71.43% 11 68.75% 10 83.33%
Umm Al-Qaiwain 12 23.53% 2 22.22% 4 28.57% 4 25% 2 16.67%
Western Region 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Site ID                    
63 7 13.73% 2 22.22% 2 14.29% 2 12.5% 1 8.33%
78 6 11.76% 1 11.11% 2 14.29% 2 12.5% 1 8.33%
85 6 11.76% 1 11.11% 2 14.29% 2 12.5% 1 8.33%
91 6 11.76% 1 11.11% 2 14.29% 2 12.5% 1 8.33%
105 8 15.69% 1 11.11% 2 14.29% 3 18.75% 2 16.67%
106 8 15.69% 2 22.22% 2 14.29% 2 12.5% 2 16.67%
107 7 13.73% 1 11.11% 2 14.29% 2 12.5% 2 16.67%
504 3 5.88% 0 0% 0 0% 1 6.25% 2 16.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Number of Staff                    
1 7 13.73% 1 11.11% 1 7.14% 3 18.75% 2 16.67%
2 10 19.61% 3 33.33% 1 7.14% 3 18.75% 3 25%
3 16 31.37% 1 11.11% 8 57.14% 5 31.25% 2 16.67%
4 10 19.61% 1 11.11% 2 14.29% 4 25% 3 25%
5 5 9.8% 1 11.11% 1 7.14% 1 6.25% 2 16.67%
6 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
7 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
CSA Name                    
8 15.69% 1 11.11% 2 14.29% 3 18.75% 2 16.67%
ABDUL AZEEZ 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
ABDUMANAF 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
ARNULFO 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
FAISAL 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
HAKEEM 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
JEEME 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
JIVAN K C 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
KRISHNA RAJ 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
MOHD SIDDIQ 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
NAJEEL 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
NOUFAL 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
RAJA 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
RAJESHWAR 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
RONALDO 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
SHAFEEQ 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
SHAMEER 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
SHAMSEER 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
SIDDIQUE 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
X 3 5.88% 0 0% 1 7.14% 0 0% 2 16.67%
anwar 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
asif 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
cant read 2 3.92% 0 0% 0 0% 0 0% 2 16.67%
cant read it 2 3.92% 0 0% 0 0% 0 0% 2 16.67%
cant read the name 10 19.61% 0 0% 4 28.57% 4 25% 2 16.67%
cant red the name 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
x 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
جامشير 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
لا استطيع قراءه الاسم 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
لم ا ستطيع قراءه الاسم 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
CSA Number                    
43 84.31% 7 77.78% 12 85.71% 14 87.5% 10 83.33%
001920 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
10127 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
4782 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
5302 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
7491 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
7623 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
8228 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
8739 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Gender                    
Male 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Height                    
Tall 4 7.84% 0 0% 3 21.43% 1 6.25% 0 0%
Medium 44 86.27% 8 88.89% 11 78.57% 13 81.25% 12 100%
Short 3 5.88% 1 11.11% 0 0% 2 12.5% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Built                    
Thin 7 13.73% 1 11.11% 3 21.43% 1 6.25% 2 16.67%
Medium 37 72.55% 7 77.78% 7 50% 15 93.75% 8 66.67%
Fat 7 13.73% 1 11.11% 4 28.57% 0 0% 2 16.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Spectacles                    
Yes 4 7.84% 0 0% 0 0% 0 0% 4 33.33%
No 47 92.16% 9 100% 14 100% 16 100% 8 66.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Beard                    
Yes 6 11.76% 0 0% 0 0% 4 25% 2 16.67%
No 45 88.24% 9 100% 14 100% 12 75% 10 83.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Mustache                    
Yes 19 37.25% 0 0% 7 50% 8 50% 4 33.33%
No 32 62.75% 9 100% 7 50% 8 50% 8 66.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Ethnic Groups                    
Expat Arabs 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Expat. Arabs 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Filipino 7 13.73% 0 0% 1 7.14% 2 12.5% 4 33.33%
Indian 36 70.59% 5 55.56% 11 78.57% 13 81.25% 7 58.33%
Others 2 3.92% 0 0% 1 7.14% 1 6.25% 0 0%
Pakistani 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
Philipino 3 5.88% 3 33.33% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Other Ethnic Groups                    
50 98.04% 9 100% 14 100% 15 93.75% 12 100%
NEPALI 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Date                    
2011-10-21 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-22 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-26 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-28 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-30 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
2011-11-07 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-11-08 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-01-01 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-02-20 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-21 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-23 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-26 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-28 2 3.92% 0 0% 2 14.29% 0 0% 0 0%
2012-03-01 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-03 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-21 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-23 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-24 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-27 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-30 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-04-14 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-06-06 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 2 3.92% 0 0% 0 0% 2 12.5% 0 0%
2012-06-10 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-11 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-12 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-14 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-18 2 3.92% 0 0% 0 0% 2 12.5% 0 0%
2012-06-24 2 3.92% 0 0% 0 0% 2 12.5% 0 0%
2012-06-29 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-02 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-11 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-16 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-31 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-08-14 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-15 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-16 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-17 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-25 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-02 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-06 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-11 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-12 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-14 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-17 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-24 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Amount                    
30.00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
32.60 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
36.00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
40.00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
43.00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
45.00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
45.01 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
46.00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
46.03 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
47.00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
49.00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
50.00 36 70.59% 5 55.56% 9 64.29% 11 68.75% 11 91.67%
51.00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
53.99 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
55.00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
65.00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Number of Vehicles                    
0 6 11.76% 1 11.11% 0 0% 3 18.75% 2 16.67%
1 3 5.88% 0 0% 1 7.14% 1 6.25% 1 8.33%
2 12 23.53% 1 11.11% 5 35.71% 4 25% 2 16.67%
3 5 9.8% 2 22.22% 1 7.14% 2 12.5% 0 0%
4 5 9.8% 1 11.11% 3 21.43% 0 0% 1 8.33%
5 8 15.69% 3 33.33% 2 14.29% 2 12.5% 1 8.33%
6 2 3.92% 0 0% 1 7.14% 0 0% 1 8.33%
7 3 5.88% 0 0% 1 7.14% 1 6.25% 1 8.33%
8 2 3.92% 1 11.11% 0 0% 0 0% 1 8.33%
9 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
10 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
11 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Time In                    
2011-10-21 16:40:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-22 17:40:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-26 12:48:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-28 18:45:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-30 13:39:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-30 18:38:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-11-07 20:00:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-11-08 12:00:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-01-01 17:40:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-02-20 10:30:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-21 12:50:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-23 20:55:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-26 23:05:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-28 13:21:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-28 14:25:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-01 12:40:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-03 11:25:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-21 19:40:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-23 22:45:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-24 22:03:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-27 12:44:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-30 12:39:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-04-14 10:55:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-06-06 17:15:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 13:00:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 21:09:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-10 20:00:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-11 11:52:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-12 19:15:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-14 14:41:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-18 18:26:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-18 21:18:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-24 09:45:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-24 12:25:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-29 17:58:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-02 13:15:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-11 19:27:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-16 10:00:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-31 00:14:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-08-14 08:51:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-15 08:10:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-16 16:35:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-17 13:50:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-25 08:51:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-02 07:08:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-06 22:28:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-11 13:05:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-12 18:18:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-14 22:40:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-17 19:05:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-24 18:40:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Time Out                    
2011-10-21 16:49:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-22 17:51:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-26 12:56:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-28 18:51:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-30 13:48:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-10-30 18:44:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-11-07 20:19:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2011-11-08 12:07:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-01-01 17:45:00 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
2012-02-20 10:36:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-21 12:55:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-23 21:02:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-26 23:10:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-28 13:31:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-02-28 14:33:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-01 12:45:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-03 11:30:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-21 19:52:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-23 22:57:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-24 22:11:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-27 12:57:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-03-30 12:50:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-04-14 11:08:00 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
2012-06-06 17:30:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 13:06:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 21:20:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-10 20:11:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-11 12:00:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-12 19:31:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-14 14:52:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-18 18:36:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-18 21:27:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-24 09:55:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-24 12:32:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-06-29 18:12:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-02 13:22:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-11 19:32:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-16 10:13:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-07-31 00:20:00 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
2012-08-14 08:56:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-15 08:16:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-16 16:40:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-17 13:56:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-08-25 08:57:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-02 07:13:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-06 22:37:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-11 13:16:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-12 18:25:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-14 22:50:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-17 19:22:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
2012-09-24 18:46:00 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Time of Visit                    
07:00-10:00 5 9.8% 0 0% 0 0% 1 6.25% 4 33.33%
10:01-13:00 12 23.53% 2 22.22% 7 50% 3 18.75% 0 0%
13:01-17:00 10 19.61% 2 22.22% 2 14.29% 3 18.75% 3 25%
17:01-20:00 16 31.37% 5 55.56% 2 14.29% 6 37.5% 3 25%
20:01-24:00 8 15.69% 0 0% 3 21.43% 3 18.75% 2 16.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run                    
Yes 49 96.08% 8 88.89% 14 100% 15 93.75% 12 100%
N.A. 2 3.92% 1 11.11% 0 0% 1 6.25% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
2. Were lights working and in good condition at the approach?                    
Yes 22 43.14% 5 55.56% 5 35.71% 7 43.75% 5 41.67%
No 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
N.A. 28 54.9% 3 33.33% 9 64.29% 9 56.25% 7 58.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
لا تعمل بحاله جيده 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
3. Were the lights working and in good condition at the forecourt area?                    
Yes 23 45.1% 6 66.67% 5 35.71% 7 43.75% 5 41.67%
N.A. 28 54.9% 3 33.33% 9 64.29% 9 56.25% 7 58.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
4. Was filling area / forecourt clean and tidy?                    
Yes 50 98.04% 9 100% 14 100% 15 93.75% 12 100%
No 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
Thete was sand or dust 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
5. Were the driveway and forecourt free of potholes and well maintained?                    
Yes 49 96.08% 8 88.89% 13 92.86% 16 100% 12 100%
No 2 3.92% 1 11.11% 1 7.14% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
غير مصانه بشكل جيد 2 3.92% 1 11.11% 1 7.14% 0 0% 0 0%
6. Was there any delay in approaching customers at the fuel pump                    
Yes 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
No 49 96.08% 7 77.78% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
He opened the cap and went, then the other person come for asking 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
لم يتأخر 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
لم يتاخر 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
7. Did the staff approach the driver side of the vehicle?                    
Yes 50 98.04% 8 88.89% 14 100% 16 100% 12 100%
No 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?.                    
Yes 33 64.71% 6 66.67% 11 78.57% 8 50% 8 66.67%
No 18 35.29% 3 33.33% 3 21.43% 8 50% 4 33.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
DID NOT GREET IN A FRIENDLY MANNER.IT WAS NORMAL 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
DID NOT GREET.IT WAS NORMAL. 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
NO GREETINGS 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
No greetings or did not wish 11 21.57% 0 0% 0 0% 7 43.75% 4 33.33%
Normal without any expressions 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
THERE WAS NO GREETINGS 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
normal, but did not wish 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
without any expression 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
9. Did they request customers to quit smoking?                    
Yes 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
N.A. 50 98.04% 8 88.89% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
10. Did the staff thank you as you were leaving?                    
Yes 40 78.43% 8 88.89% 12 85.71% 11 68.75% 9 75%
No 11 21.57% 1 11.11% 2 14.29% 5 31.25% 3 25%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
Did not say anything 3 5.88% 0 0% 0 0% 0 0% 3 25%
No farewell greeting or no thank you when leaving 5 9.8% 0 0% 0 0% 5 31.25% 0 0%
11. Was the filling staff presentable and well groomed?                    
Yes 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
12. Was he able to communicate with customer?                    
Yes 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
13. Was the attendant wearing visible nametag?                    
Yes 44 86.27% 8 88.89% 12 85.71% 14 87.5% 10 83.33%
No 7 13.73% 1 11.11% 2 14.29% 2 12.5% 2 16.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
COULD NOT READ 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Cannot read as it was little bit hanging down 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Could not read the name or not clear or not visible or small letters so not visible 13 25.49% 0 0% 0 0% 5 31.25% 8 66.67%
NO NAME TAG 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
No name tag 3 5.88% 0 0% 0 0% 2 12.5% 1 8.33%
anwar 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
asif 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
no name badge 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
لا استطيع قراءة الاسم 3 5.88% 0 0% 3 21.43% 0 0% 0 0%
لايرتدي بطاقه 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
لم ا ستطيع قراءه الاسم 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
لم استطيع قراءة الاسم 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
14. Was staff courteous / friendly?                    
Yes 50 98.04% 9 100% 13 92.86% 16 100% 12 100%
No 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
15. Did he follow the instructions on the Rahal (Fuel Card)?                    
N.A. 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
16. Did he confirm and repeat amount and type of fuel?                    
Yes 49 96.08% 7 77.78% 14 100% 16 100% 12 100%
No 2 3.92% 2 22.22% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
DID NOT REPEAT 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
17. Did he fuel as per customer?s instructions - Dhs?                    
Yes 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
18. Did he offer to clean windscreen voluntarily? (front & back)                    
Yes 23 45.1% 3 33.33% 8 57.14% 7 43.75% 5 41.67%
No 28 54.9% 6 66.67% 6 42.86% 9 56.25% 7 58.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
DDI NOT OFFER TO CLEAN. 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
DID NOT CLEAN THE WINDSCREEN 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
DID NOT OFFER 2 3.92% 0 0% 2 14.29% 0 0% 0 0%
Did not offer to clean the windscreen. 16 31.37% 0 0% 0 0% 9 56.25% 7 58.33%
ONLY AFTER ASKING 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
لم يعرض علي تنظيف 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
لم يعرض علي تنظيف الزجاج 3 5.88% 0 0% 3 21.43% 0 0% 0 0%
لم يعرض علي تنظيف زجاج السايره 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
19. Were you charged the correct amount?                    
Yes 50 98.04% 8 88.89% 14 100% 16 100% 12 100%
No 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
20. Were you given correct change?                    
Yes 26 50.98% 5 55.56% 6 42.86% 9 56.25% 6 50%
N.A. 25 49.02% 4 44.44% 8 57.14% 7 43.75% 6 50%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
21. Did he provide information about any promotions at Service Station? (only in case of active promotion)                    
N.A. 51 100% 9 100% 14 100% 16 100% 12 100%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
22a. Were they adequately stocked with all necessary supplies such as soap?                    
Yes 31 60.78% 0 0% 10 71.43% 11 68.75% 10 83.33%
No 6 11.76% 0 0% 2 14.29% 3 18.75% 1 8.33%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
No rest room 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
No soap 4 7.84% 0 0% 0 0% 3 18.75% 1 8.33%
Restroom closed 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
SOAP NOT AVAILABLE 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
22b. Were they adequately stocked with all necessary supplies such as toilet tissue?                    
Yes 29 56.86% 0 0% 9 64.29% 10 62.5% 10 83.33%
No 8 15.69% 0 0% 3 21.43% 4 25% 1 8.33%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
NO TOILET TISSUES 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
No tissues 4 7.84% 0 0% 0 0% 3 18.75% 1 8.33%
TOILET TISSUES NOT AVAILABLE. 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist)                    
Yes 7 13.73% 0 0% 7 50% 0 0% 0 0%
No 4 7.84% 0 0% 1 7.14% 2 12.5% 1 8.33%
N.A. 31 60.78% 0 0% 6 42.86% 14 87.5% 11 91.67%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
NO PAPER TOWELS 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
no paper towel 3 5.88% 0 0% 0 0% 2 12.5% 1 8.33%
23a. Were sinks clean?                    
Yes 33 64.71% 0 0% 10 71.43% 13 81.25% 10 83.33%
No 4 7.84% 0 0% 2 14.29% 1 6.25% 1 8.33%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
IT WAS DUSTY 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
SINKS WERE DUSTY 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Sink not cleaned properly 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
23b. Were mirrors clean?                    
Yes 34 66.67% 0 0% 11 78.57% 13 81.25% 10 83.33%
No 3 5.88% 0 0% 1 7.14% 1 6.25% 1 8.33%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
100 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
Mirrors not clean properly 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
WATER SPOTS ON THE MIRROR 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
23c. Were hand dryers clean?                    
Yes 30 58.82% 0 0% 10 71.43% 11 68.75% 9 75%
No 3 5.88% 0 0% 1 7.14% 1 6.25% 1 8.33%
N.A. 9 17.65% 0 0% 3 21.43% 4 25% 2 16.67%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
Facilities not in good working condition or exhaust fan not working or hand dryers not working or pipe near closet broken or closet was broken 1 1.96% 0 0% 0 0% 0 0% 1 8.33%
HAND DRYERS WERE DUSTY 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
It was dirty 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
No dryers 3 5.88% 0 0% 0 0% 2 12.5% 1 8.33%
23d. Were dispensers clean?                    
Yes 33 64.71% 0 0% 10 71.43% 12 75% 11 91.67%
No 2 3.92% 0 0% 0 0% 2 12.5% 0 0%
N.A. 7 13.73% 0 0% 4 28.57% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
Dispenser not clean 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
There was sand or dust 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
23e. Were toilets and urinals clean?                    
Yes 35 68.63% 0 0% 12 85.71% 13 81.25% 10 83.33%
No 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
Urinal was dirty 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
24a. Were doors clean?                    
Yes 36 70.59% 0 0% 12 85.71% 13 81.25% 11 91.67%
No 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
It was dirty 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
24b. Were walls clean?                    
Yes 37 72.55% 0 0% 12 85.71% 14 87.5% 11 91.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
24c. Were ceiling clean?                    
Yes 37 72.55% 0 0% 12 85.71% 14 87.5% 11 91.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
24d. Were vents clean?                    
Yes 37 72.55% 0 0% 12 85.71% 14 87.5% 11 91.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
24e. Were floors clean?                    
Yes 25 49.02% 0 0% 8 57.14% 8 50% 9 75%
No 12 23.53% 0 0% 4 28.57% 6 37.5% 2 16.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
FLOOR WAS DUSTY 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
WATER ON THE FLOOR 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
WATER ON THE FLOOR. 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Water on the floor 8 15.69% 0 0% 0 0% 6 37.5% 2 16.67%
يوجد دم ومياه على الارض 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
24f. Were baseboards clean?                    
Yes 37 72.55% 0 0% 12 85.71% 14 87.5% 11 91.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
24g. Were grout clean?                    
Yes 37 72.55% 0 0% 12 85.71% 14 87.5% 11 91.67%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
25a. Were trash containers clean?                    
Yes 36 70.59% 0 0% 11 78.57% 14 87.5% 11 91.67%
No 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
كانت ممثلئه 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
25b. Were trash containers not overflowing?                    
Yes 34 66.67% 0 0% 12 85.71% 11 68.75% 11 91.67%
No 3 5.88% 0 0% 0 0% 3 18.75% 0 0%
N.A. 5 9.8% 0 0% 2 14.29% 2 12.5% 1 8.33%
Total 42 100% 0 100% 14 100% 16 100% 12 100%
Comments                    
Overflowing 2 3.92% 0 0% 0 0% 2 12.5% 0 0%
26. Was the restroom smelling clean & fresh (without any offensive odor) ?                    
Yes 39 76.47% 8 88.89% 11 78.57% 10 62.5% 10 83.33%
No 6 11.76% 0 0% 1 7.14% 4 25% 1 8.33%
N.A. 6 11.76% 1 11.11% 2 14.29% 2 12.5% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
BAD SMELL 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
Bad smell 5 9.8% 0 0% 0 0% 4 25% 1 8.33%
27. Were all the facilities inside the restroom in good working condition ?                    
Yes 44 86.27% 7 77.78% 12 85.71% 14 87.5% 11 91.67%
No 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
N.A. 6 11.76% 1 11.11% 2 14.29% 2 12.5% 1 8.33%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
The closet was broken 1 1.96% 1 11.11% 0 0% 0 0% 0 0%
28. Was the Mosque premises clean ?                    
Yes 13 25.49% 2 22.22% 3 21.43% 4 25% 4 33.33%
N.A. 38 74.51% 7 77.78% 11 78.57% 12 75% 8 66.67%
Total 51 100% 9 100% 14 100% 16 100% 12 100%
Comments                    
No mosque 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
OVER ALL COMMENTS                    
CSA WAS WEARING A NAME TAG BUT COULD NOT READ THE NAME 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
No rest room 2 3.92% 0 0% 0 0% 1 6.25% 1 8.33%
Restroom closed 1 1.96% 0 0% 0 0% 1 6.25% 0 0%
الحمام مغلق 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
المحطه في الشارع الرئيسي لام القيوين ومع ذلك فهي قديمه الطراز ولا تقدم الا خدمه البنزبن وبيع الزيوت بدون تبديلها 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
المحطه من الطراز القديم والحمام على الرغم من توفر جميع الخدمات الا انه قديم 1 1.96% 0 0% 1 7.14% 0 0% 0 0%
لا يوجد حمام 1 1.96% 0 0% 1 7.14% 0 0% 0 0%