Company: Adnoc

Filter: Company: Adnoc + Service: Fuel + Site Manager Number: 2192

Sample Size:  60

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 12 20% 8 57.14% 0 0% 3 18.75% 1 7.14%
en 48 80% 6 42.86% 16 100% 13 81.25% 13 92.86%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Company                    
Adnoc 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Shopper ID                    
25 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
60 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
113 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
116 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
123 2 3.33% 1 7.14% 0 0% 1 6.25% 0 0%
126 4 6.67% 1 7.14% 0 0% 2 12.5% 1 7.14%
127 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
128 8 13.33% 1 7.14% 1 6.25% 3 18.75% 3 21.43%
130 7 11.67% 3 21.43% 4 25% 0 0% 0 0%
134 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
157 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
158 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
159 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
160 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
161 2 3.33% 0 0% 0 0% 2 12.5% 0 0%
192 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
261 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
264 2 3.33% 0 0% 0 0% 1 6.25% 1 7.14%
1003 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
1012 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
1013 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
1067 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2010 3 5% 0 0% 1 6.25% 1 6.25% 1 7.14%
2014 3 5% 0 0% 1 6.25% 2 12.5% 0 0%
2015 2 3.33% 0 0% 0 0% 0 0% 2 14.29%
2017 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2020 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2028 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2031 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2105 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Serial No                    
0215 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0309 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0310 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0314 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0315 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0316 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0317 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0320 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0321 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0323 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0333 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0334 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0337 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0338 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0340 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0341 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0344 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0345 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0346 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0353 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0355 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0356 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0360 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0361 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0363 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0374 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0375 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0379 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0380 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0383 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0384 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0388 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0389 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0393 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0403 1 1.67% 1 7.14% 1 6.25% 0 0% 0 0%
0404 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0405 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0406 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
0419 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0420 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0421 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0422 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
0425 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0426 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0451 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
0452 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
158 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
250 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
364 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
367 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
399 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
403 1 1.67% 1 7.14% 1 6.25% 0 0% 0 0%
441 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
519 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
533 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
536 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
715 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
719 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
720 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
770 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Total 60 100% 15 100% 17 100% 16 100% 14 100%
Operator Code                    
4 6.67% 4 28.57% 0 0% 0 0% 0 0%
12282 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
172 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
3404 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
3409 11 18.33% 0 0% 0 0% 0 0% 11 78.57%
5050 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
5051 6 10% 0 0% 2 12.5% 3 18.75% 1 7.14%
9001 14 23.33% 0 0% 0 0% 13 81.25% 1 7.14%
basma 15 25% 1 7.14% 14 87.5% 0 0% 0 0%
بسمه 5 8.33% 5 35.71% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Emirate                    
Fujairah 43 71.67% 9 64.29% 12 75% 12 75% 10 71.43%
Sharjah 17 28.33% 5 35.71% 4 25% 4 25% 4 28.57%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Site ID                    
10 7 11.67% 1 7.14% 2 12.5% 2 12.5% 2 14.29%
15 7 11.67% 1 7.14% 2 12.5% 2 12.5% 2 14.29%
16 5 8.33% 2 14.29% 1 6.25% 1 6.25% 1 7.14%
22 5 8.33% 2 14.29% 1 6.25% 1 6.25% 1 7.14%
23 5 8.33% 2 14.29% 1 6.25% 1 6.25% 1 7.14%
26 7 11.67% 1 7.14% 2 12.5% 2 12.5% 2 14.29%
29 5 8.33% 2 14.29% 1 6.25% 1 6.25% 1 7.14%
64 7 11.67% 1 7.14% 2 12.5% 2 12.5% 2 14.29%
88 6 10% 1 7.14% 2 12.5% 2 12.5% 1 7.14%
89 6 10% 1 7.14% 2 12.5% 2 12.5% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Number of Staff                    
1 4 6.67% 1 7.14% 0 0% 0 0% 3 21.43%
2 16 26.67% 3 21.43% 4 25% 6 37.5% 3 21.43%
3 22 36.67% 4 28.57% 8 50% 4 25% 6 42.86%
4 14 23.33% 4 28.57% 3 18.75% 5 31.25% 2 14.29%
5 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
7 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
11 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
CSA Name                    
7 11.67% 2 14.29% 0 0% 2 12.5% 3 21.43%
ABDUL 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
DAISHK 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
ISMAIL 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
MUJEEB 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
NISHANTH THATTINPURATH 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
SHAHUD 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
SHAWKAT 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
X 3 5% 1 7.14% 1 6.25% 1 6.25% 0 0%
abd alrashed 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
ahmed 2 3.33% 0 0% 1 6.25% 1 6.25% 0 0%
albrto 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
alex 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
cant read 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
cant read it 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
cant read the name 5 8.33% 0 0% 4 25% 0 0% 1 7.14%
eshfaq 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
faisal 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
firowez 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
hareeshe 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
jafar 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
jodi 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
kashr 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
mohamed 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
mohammed 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
mohd 3 5% 0 0% 3 18.75% 0 0% 0 0%
monre 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
nesaal 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
olaify 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
ombahadour 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
ram 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
shameer 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
shamem 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
shamer 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
shammer 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
shehab 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
yousif 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
بشير 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
عبد المجيب 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لم استطيع قراءه الاسم 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
لم استطيع قراءة الاسم 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
محمد 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
محمد آن هدى 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
مسعود علي 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
CSA Number                    
37 61.67% 10 71.43% 15 93.75% 4 25% 8 57.14%
10010 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
10581 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
10958 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
11646 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
11647 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
11962 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
12147 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
12150 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
12272 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
13152 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
13153 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
13154 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
19395 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
19991 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
6306 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
7213 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
8221 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
9021 2 3.33% 1 7.14% 0 0% 1 6.25% 0 0%
9117 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
9118 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
9157 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
9564 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Gender                    
Male 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Height                    
Tall 26 43.33% 5 35.71% 8 50% 7 43.75% 6 42.86%
Medium 28 46.67% 9 64.29% 7 43.75% 7 43.75% 5 35.71%
Short 6 10% 0 0% 1 6.25% 2 12.5% 3 21.43%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Built                    
Thin 8 13.33% 0 0% 5 31.25% 1 6.25% 2 14.29%
Medium 43 71.67% 11 78.57% 11 68.75% 10 62.5% 11 78.57%
Fat 9 15% 3 21.43% 0 0% 5 31.25% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Spectacles                    
Yes 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
No 59 98.33% 14 100% 15 93.75% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Beard                    
Yes 13 21.67% 1 7.14% 5 31.25% 3 18.75% 4 28.57%
No 47 78.33% 13 92.86% 11 68.75% 13 81.25% 10 71.43%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Mustache                    
Yes 27 45% 5 35.71% 9 56.25% 5 31.25% 8 57.14%
No 33 55% 9 64.29% 7 43.75% 11 68.75% 6 42.86%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Ethnic Groups                    
Filipino 5 8.33% 0 0% 1 6.25% 2 12.5% 2 14.29%
Indian 53 88.33% 13 92.86% 15 93.75% 14 87.5% 11 78.57%
Others 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Pakistani 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Other Ethnic Groups                    
59 98.33% 13 92.86% 16 100% 16 100% 14 100%
NEPALI 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Date                    
2011-10-07 3 5% 3 21.43% 0 0% 0 0% 0 0%
2011-10-30 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-06 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-08 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-09 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-10 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-27 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-29 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-30 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-23 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
2011-12-26 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2012-02-18 3 5% 0 0% 3 18.75% 0 0% 0 0%
2012-02-22 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-25 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 3 5% 0 0% 3 18.75% 0 0% 0 0%
2012-03-01 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-06 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-31 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
2012-04-09 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
2012-04-10 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
2012-06-03 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 4 6.67% 0 0% 0 0% 4 25% 0 0%
2012-06-08 2 3.33% 0 0% 0 0% 2 12.5% 0 0%
2012-06-21 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 4 6.67% 0 0% 0 0% 4 25% 0 0%
2012-06-26 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 3 5% 0 0% 0 0% 3 18.75% 0 0%
2012-08-10 3 5% 0 0% 0 0% 0 0% 3 21.43%
2012-08-11 2 3.33% 0 0% 0 0% 0 0% 2 14.29%
2012-08-12 4 6.67% 0 0% 0 0% 0 0% 4 28.57%
2012-09-01 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-04 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-18 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-21 2 3.33% 0 0% 0 0% 0 0% 2 14.29%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Amount                    
43.01 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
45.00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
45.01 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
45.84 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
47.01 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
50.00 52 86.67% 13 92.86% 14 87.5% 13 81.25% 12 85.71%
77.00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
88.01 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
114.00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Number of Vehicles                    
0 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
1 3 5% 0 0% 0 0% 0 0% 3 21.43%
2 8 13.33% 3 21.43% 2 12.5% 1 6.25% 2 14.29%
3 13 21.67% 2 14.29% 2 12.5% 5 31.25% 4 28.57%
4 16 26.67% 2 14.29% 7 43.75% 5 31.25% 2 14.29%
5 11 18.33% 3 21.43% 2 12.5% 4 25% 2 14.29%
6 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
7 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
8 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
10 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
11 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
15 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Time In                    
2011-10-07 16:00:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-07 19:25:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-07 21:23:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-30 22:43:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-06 14:45:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-08 10:00:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-09 13:10:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-10 07:55:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-27 12:45:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-29 11:02:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-30 08:45:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-23 13:00:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-23 13:01:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-26 16:37:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2012-02-18 17:32:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-18 18:13:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-18 20:32:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-22 15:25:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-25 12:05:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 11:33:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 12:41:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 16:00:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-01 15:38:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-06 10:44:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-31 16:32:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-31 17:49:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-09 07:14:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-09 11:25:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-10 11:10:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-10 15:15:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-06-03 18:05:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 12:40:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 17:07:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 17:25:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 18:24:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 09:45:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 10:40:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-21 21:26:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 10:56:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 11:05:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 12:35:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 13:22:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-26 10:25:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 13:35:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 17:10:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 18:50:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-08-10 11:33:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-10 12:00:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-10 15:15:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-11 11:06:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-11 12:49:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 11:00:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 11:27:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 12:19:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 12:38:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-01 18:26:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-04 17:51:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-18 12:55:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-21 19:57:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-21 20:49:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Time Out                    
2011-10-07 16:23:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-07 19:37:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-07 21:27:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-10-30 22:55:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-06 14:52:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-08 10:11:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-09 13:20:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-10 08:03:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-27 12:57:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-29 11:11:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-11-30 08:55:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-23 13:11:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-23 13:13:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2011-12-26 16:43:00 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
2012-02-18 17:43:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-18 18:22:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-18 20:44:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-22 15:36:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-25 12:17:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 11:47:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 12:50:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-02-27 16:10:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-01 15:46:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-06 10:53:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-31 16:46:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-03-31 18:00:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-09 07:27:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-09 11:38:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-10 11:22:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-04-10 15:28:00 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
2012-06-03 18:20:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 12:50:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 17:14:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 17:35:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-04 18:30:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 09:55:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-08 10:45:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-21 21:35:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 11:01:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 11:10:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 12:40:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-25 13:27:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-26 10:30:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 13:45:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 17:21:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-06-27 18:56:00 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
2012-08-10 11:38:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-10 12:07:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-10 15:20:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-11 11:11:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-11 12:56:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 11:05:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 11:32:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 12:25:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-08-12 12:45:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-01 18:31:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-04 17:57:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-18 13:08:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-21 20:09:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
2012-09-21 20:58:00 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Time of Visit                    
07:00-10:00 6 10% 3 21.43% 1 6.25% 2 12.5% 0 0%
10:01-13:00 22 36.67% 3 21.43% 6 37.5% 5 31.25% 8 57.14%
13:01-17:00 14 23.33% 5 35.71% 5 31.25% 2 12.5% 2 14.29%
17:01-20:00 12 20% 1 7.14% 3 18.75% 6 37.5% 2 14.29%
20:01-24:00 6 10% 2 14.29% 1 6.25% 1 6.25% 2 14.29%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run                    
Yes 58 96.67% 12 85.71% 16 100% 16 100% 14 100%
No 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
غير مصانه بشكل جيد 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
2. Were lights working and in good condition at the approach?                    
Yes 9 15% 1 7.14% 3 18.75% 3 18.75% 2 14.29%
No 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
N.A. 49 81.67% 11 78.57% 13 81.25% 13 81.25% 12 85.71%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
لا تعمل 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لا تعمل بحاله جيده 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
3. Were the lights working and in good condition at the forecourt area?                    
Yes 9 15% 1 7.14% 3 18.75% 3 18.75% 2 14.29%
No 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
N.A. 49 81.67% 11 78.57% 13 81.25% 13 81.25% 12 85.71%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
لا تعمل 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لا تعمل بحاله جيده 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
4. Was filling area / forecourt clean and tidy?                    
Yes 57 95% 11 78.57% 16 100% 16 100% 14 100%
No 3 5% 3 21.43% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
no comment 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
غير نظيفه 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
غير نظيفه ومرتبه 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
5. Were the driveway and forecourt free of potholes and well maintained?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
6. Was there any delay in approaching customers at the fuel pump                    
Yes 3 5% 3 21.43% 0 0% 0 0% 0 0%
No 57 95% 11 78.57% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
تأخر مع زبون آخر 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
تأخر مع زبون في صرف النقود 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
تأخر مع زبون لصرف النقود 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لم يتأخر 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
7. Did the staff approach the driver side of the vehicle?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?.                    
Yes 51 85% 11 78.57% 11 68.75% 16 100% 13 92.86%
No 9 15% 3 21.43% 5 31.25% 0 0% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
NO GREETINGS 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
No greetings or did not wish 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
كان اسلوبه عادي جدا 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
كان ترحيبه جدا عادي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
كان ترحيبه عادي جدا 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لم يتم الترحيب بي 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
لم يرجب بي اسلوبه عادي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لم يرحب بي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
9. Did they request customers to quit smoking?                    
N.A. 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
10. Did the staff thank you as you were leaving?                    
Yes 53 88.33% 10 71.43% 15 93.75% 15 93.75% 13 92.86%
No 6 10% 4 28.57% 1 6.25% 0 0% 1 7.14%
N.A. 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
48 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
DID NOT SAY ANYTHING 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
DID NOT SAY THANK YOU 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
NO THANK YOU 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لم بشكرني 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لم يشكرني 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
11. Was the filling staff presentable and well groomed?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
12. Was he able to communicate with customer?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
13. Was the attendant wearing visible nametag?                    
Yes 54 90% 13 92.86% 16 100% 14 87.5% 11 78.57%
No 6 10% 1 7.14% 0 0% 2 12.5% 3 21.43%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
Could not read the name or not clear or not visible or small letters so not visible 5 8.33% 0 0% 0 0% 1 6.25% 4 28.57%
I COULD NOT READ THE NAME 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
NO NAME BADGE 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
No name tag 4 6.67% 0 0% 0 0% 2 12.5% 2 14.29%
WAS WEARING A COAT 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
mohd 3 5% 0 0% 3 18.75% 0 0% 0 0%
ombahadur 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
shameer 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
احمد 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
اوليفي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
عبد المجيب 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
فيصل 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
يوسف 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لا استطيع قراءة الاسم 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
لم استطيع التقاط الاسم لانه يرتدي جاكيت 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لم استطيع قراءة الاسم 4 6.67% 3 21.43% 1 6.25% 0 0% 0 0%
نيسال 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
محمد آن هدى 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
14. Was staff courteous / friendly?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
15. Did he follow the instructions on the Rahal (Fuel Card)?                    
Yes 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
N.A. 59 98.33% 13 92.86% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
16. Did he confirm and repeat amount and type of fuel?                    
Yes 59 98.33% 13 92.86% 16 100% 16 100% 14 100%
No 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
17. Did he fuel as per customer?s instructions - Dhs?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
18. Did he offer to clean windscreen voluntarily? (front & back)                    
Yes 45 75% 6 42.86% 15 93.75% 11 68.75% 13 92.86%
No 15 25% 8 57.14% 1 6.25% 5 31.25% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
DID NOT CLEAN 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
DID NOT CLEAN THE WINDSCREEN 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
Did not offer to clean the windscreen. 6 10% 0 0% 0 0% 5 31.25% 1 7.14%
لم يعرض علي تنظيف الزجاج 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
19. Were you charged the correct amount?                    
Yes 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
20. Were you given correct change?                    
Yes 25 41.67% 14 100% 4 25% 4 25% 3 21.43%
N.A. 35 58.33% 0 0% 12 75% 12 75% 11 78.57%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
21. Did he provide information about any promotions at Service Station? (only in case of active promotion)                    
N.A. 60 100% 14 100% 16 100% 16 100% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
22a. Were they adequately stocked with all necessary supplies such as soap?                    
Yes 41 68.33% 0 0% 14 87.5% 15 93.75% 12 85.71%
No 5 8.33% 0 0% 2 12.5% 1 6.25% 2 14.29%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
No soap 2 3.33% 0 0% 0 0% 1 6.25% 1 7.14%
لا يوجد صابون 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
22b. Were they adequately stocked with all necessary supplies such as toilet tissue?                    
Yes 36 60% 0 0% 12 75% 12 75% 12 85.71%
No 10 16.67% 0 0% 4 25% 4 25% 2 14.29%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
No tissues 6 10% 0 0% 0 0% 4 25% 2 14.29%
لا يوجد ورق تواليت 2 3.33% 0 0% 2 12.5% 0 0% 0 0%
22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist)                    
Yes 16 26.67% 0 0% 15 93.75% 0 0% 1 7.14%
No 8 13.33% 0 0% 1 6.25% 4 25% 3 21.43%
N.A. 22 36.67% 0 0% 0 0% 12 75% 10 71.43%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
no paper towel 7 11.67% 0 0% 0 0% 4 25% 3 21.43%
لا يوجد مناشف ورقيه 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
23a. Were sinks clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
23b. Were mirrors clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
23c. Were hand dryers clean?                    
Yes 31 51.67% 0 0% 13 81.25% 12 75% 6 42.86%
No 4 6.67% 0 0% 1 6.25% 0 0% 3 21.43%
N.A. 11 18.33% 0 0% 2 12.5% 4 25% 5 35.71%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
Facilities not in good working condition or exhaust fan not working or hand dryers not working or pipe near closet broken or closet was broken 2 3.33% 0 0% 0 0% 0 0% 2 14.29%
No dryers 8 13.33% 0 0% 0 0% 4 25% 4 28.57%
غير نظيفه قذره 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لا يوجد مجففات ايدي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
لايوجد مجففات ايدي 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
23d. Were dispensers clean?                    
Yes 45 75% 0 0% 15 93.75% 16 100% 14 100%
N.A. 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
لايوجد صابون 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
23e. Were toilets and urinals clean?                    
Yes 44 73.33% 0 0% 16 100% 15 93.75% 13 92.86%
No 2 3.33% 0 0% 0 0% 1 6.25% 1 7.14%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
Urinal was dirty 2 3.33% 0 0% 0 0% 1 6.25% 1 7.14%
24a. Were doors clean?                    
Yes 45 75% 0 0% 16 100% 16 100% 13 92.86%
No 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
Thete was sand or dust 1 1.67% 0 0% 0 0% 0 0% 1 7.14%
24b. Were walls clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
24c. Were ceiling clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
24d. Were vents clean?                    
Yes 45 75% 0 0% 15 93.75% 16 100% 14 100%
No 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
24e. Were floors clean?                    
Yes 39 65% 0 0% 14 87.5% 13 81.25% 12 85.71%
No 7 11.67% 0 0% 2 12.5% 3 18.75% 2 14.29%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
Comments                    
Tissues on the floor 2 3.33% 0 0% 0 0% 2 12.5% 0 0%
Water on the floor 3 5% 0 0% 0 0% 1 6.25% 2 14.29%
ارضية الحمام وسخه 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
يوجد على الارض مياه وسخه 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
24f. Were baseboards clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
24g. Were grout clean?                    
Yes 46 76.67% 0 0% 16 100% 16 100% 14 100%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
25a. Were trash containers clean?                    
Yes 43 71.67% 0 0% 16 100% 13 81.25% 14 100%
N.A. 3 5% 0 0% 0 0% 3 18.75% 0 0%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
25b. Were trash containers not overflowing?                    
Yes 43 71.67% 0 0% 16 100% 13 81.25% 14 100%
N.A. 3 5% 0 0% 0 0% 3 18.75% 0 0%
Total 46 100% 0 100% 16 100% 16 100% 14 100%
26. Was the restroom smelling clean & fresh (without any offensive odor) ?                    
Yes 55 91.67% 12 85.71% 16 100% 14 87.5% 13 92.86%
No 5 8.33% 2 14.29% 0 0% 2 12.5% 1 7.14%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
Bad smell 3 5% 0 0% 0 0% 2 12.5% 1 7.14%
no comment 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
غير نظيفه ومنعشه 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
27. Were all the facilities inside the restroom in good working condition ?                    
Yes 58 96.67% 12 85.71% 16 100% 16 100% 14 100%
No 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
Comments                    
لا تعمل بشكل جيد 2 3.33% 2 14.29% 0 0% 0 0% 0 0%
28. Was the Mosque premises clean ?                    
Yes 1 1.67% 0 0% 0 0% 1 6.25% 0 0%
N.A. 59 98.33% 14 100% 16 100% 15 93.75% 14 100%
Total 60 100% 14 100% 16 100% 16 100% 14 100%
OVER ALL COMMENTS                    
COULD NOT READ THE NAME AS HE WAS WEARING A COAT 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
الحمام غير نظيف والارض يوجد بها ماء وطين 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
الحمام قذر 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
الحمام نظيف 2 3.33% 1 7.14% 1 6.25% 0 0% 0 0%
الماشين من اجل الفاتوره حاول بها لكن لاتعمل واعطاني فاتوره من الستور 1 1.67% 0 0% 1 6.25% 0 0% 0 0%
المحارم على ارض الحمام 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
كان يوجد تجمعات مياه كثيره عند المحطه 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
كان يوجد صابون ومحارم على الارض 1 1.67% 1 7.14% 0 0% 0 0% 0 0%
لا يوجد مدخل من الشارع الرئيسي الي المحطه 1 1.67% 0 0% 0 0% 0 0% 1 7.14%