Company: Adnoc
Filter: Company: Adnoc + Service: Fuel + Site Manager Number: 908037
Sample Size: 21
Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
Language | ||||||||||
ar | 9 | 42.86% | 2 | 28.57% | 1 | 25% | 3 | 75% | 3 | 50% |
en | 12 | 57.14% | 5 | 71.43% | 3 | 75% | 1 | 25% | 3 | 50% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Company | ||||||||||
Adnoc | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Shopper ID | ||||||||||
11 | 3 | 14.29% | 1 | 14.29% | 0 | 0% | 1 | 25% | 1 | 16.67% |
12 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
114 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
128 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
130 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
166 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
167 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
197 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
261 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
1005 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
1031 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
1061 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
1062 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2017 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2020 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2031 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2093 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2106 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Serial No | ||||||||||
0220 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0224 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
0234 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0250 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0252 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
0265 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0266 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0288 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0289 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
0291 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
0292 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
0309 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0310 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
0345 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
134 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
169 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
383 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
435 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
563 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
6 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
68 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Operator Code | ||||||||||
3 | 14.29% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% | |
15 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
3404 | 3 | 14.29% | 3 | 42.86% | 0 | 0% | 0 | 0% | 0 | 0% |
3409 | 3 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 3 | 50% |
5051 | 8 | 38.1% | 0 | 0% | 2 | 50% | 3 | 75% | 3 | 50% |
9001 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
basma | 2 | 9.52% | 0 | 0% | 2 | 50% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Emirate | ||||||||||
Al Ain | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Site ID | ||||||||||
2 | 5 | 23.81% | 2 | 28.57% | 1 | 25% | 1 | 25% | 1 | 16.67% |
8 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
74 | 8 | 38.1% | 4 | 57.14% | 1 | 25% | 1 | 25% | 2 | 33.33% |
169 | 7 | 33.33% | 1 | 14.29% | 2 | 50% | 2 | 50% | 2 | 33.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Number of Staff | ||||||||||
2 | 5 | 23.81% | 0 | 0% | 1 | 25% | 1 | 25% | 3 | 50% |
3 | 2 | 9.52% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 16.67% |
4 | 6 | 28.57% | 3 | 42.86% | 1 | 25% | 1 | 25% | 1 | 16.67% |
5 | 4 | 19.05% | 1 | 14.29% | 0 | 0% | 2 | 50% | 1 | 16.67% |
6 | 2 | 9.52% | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% |
8 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
9 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
CSA Name | ||||||||||
1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% | |
ASHIQ | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
BANDEKT | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
BHARULULLUM | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
EIDING ROSIN | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
JECROZ | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
JUTSI | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Jester | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
MARION | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
Majid | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
NAEEM ZULFIKAR | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
RICHARD | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
SAIFUDEEN | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
USMAN | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
cant read | 2 | 9.52% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 33.33% |
cant read it | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
cant read the name | 2 | 9.52% | 0 | 0% | 1 | 25% | 1 | 25% | 0 | 0% |
طاهر | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لم استطع قراءه الاسم | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
CSA Number | ||||||||||
17 | 80.95% | 5 | 71.43% | 4 | 100% | 3 | 75% | 5 | 83.33% | |
10732 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
12083 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
None | 2 | 9.52% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Gender | ||||||||||
Male | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Height | ||||||||||
Tall | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Medium | 17 | 80.95% | 6 | 85.71% | 4 | 100% | 2 | 50% | 5 | 83.33% |
Short | 3 | 14.29% | 0 | 0% | 0 | 0% | 2 | 50% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Built | ||||||||||
Thin | 5 | 23.81% | 2 | 28.57% | 0 | 0% | 1 | 25% | 2 | 33.33% |
Medium | 13 | 61.9% | 4 | 57.14% | 2 | 50% | 3 | 75% | 4 | 66.67% |
Fat | 3 | 14.29% | 1 | 14.29% | 2 | 50% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Spectacles | ||||||||||
Yes | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
No | 20 | 95.24% | 6 | 85.71% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Beard | ||||||||||
Yes | 7 | 33.33% | 2 | 28.57% | 2 | 50% | 2 | 50% | 1 | 16.67% |
No | 14 | 66.67% | 5 | 71.43% | 2 | 50% | 2 | 50% | 5 | 83.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Mustache | ||||||||||
Yes | 7 | 33.33% | 1 | 14.29% | 1 | 25% | 3 | 75% | 2 | 33.33% |
No | 14 | 66.67% | 6 | 85.71% | 3 | 75% | 1 | 25% | 4 | 66.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Ethnic Groups | ||||||||||
Filipino | 3 | 14.29% | 0 | 0% | 0 | 0% | 2 | 50% | 1 | 16.67% |
Indian | 13 | 61.9% | 3 | 42.86% | 4 | 100% | 2 | 50% | 4 | 66.67% |
Others | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Philipino | 4 | 19.05% | 4 | 57.14% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Other Ethnic Groups | ||||||||||
21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% | |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Date | ||||||||||
2011-09-18 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-09-22 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-06 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-12 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-24 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-03 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-20 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-23 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-08 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-09 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-17 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-06-09 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-13 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-23 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-07-24 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-09-03 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-08 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-10 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-11 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-16 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-10-04 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Amount | ||||||||||
40.01 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
45.00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
50.00 | 14 | 66.67% | 5 | 71.43% | 2 | 50% | 3 | 75% | 4 | 66.67% |
54.02 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
60.00 | 2 | 9.52% | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 16.67% |
63.01 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
90.00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Number of Vehicles | ||||||||||
0 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
1 | 2 | 9.52% | 0 | 0% | 0 | 0% | 1 | 25% | 1 | 16.67% |
3 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
4 | 2 | 9.52% | 0 | 0% | 1 | 25% | 1 | 25% | 0 | 0% |
5 | 4 | 19.05% | 2 | 28.57% | 1 | 25% | 0 | 0% | 1 | 16.67% |
6 | 2 | 9.52% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 16.67% |
7 | 2 | 9.52% | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% |
8 | 3 | 14.29% | 1 | 14.29% | 0 | 0% | 1 | 25% | 1 | 16.67% |
10 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
11 | 2 | 9.52% | 2 | 28.57% | 0 | 0% | 0 | 0% | 0 | 0% |
13 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Time In | ||||||||||
2011-09-18 19:08:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-09-22 18:15:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-06 21:10:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-12 11:28:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-24 22:00:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-03 21:25:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-20 07:00:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-23 21:25:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-08 22:00:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-09 13:19:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-17 14:21:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-06-09 16:05:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-13 17:25:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-23 19:17:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-07-24 12:39:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-09-03 13:28:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-08 22:30:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-10 09:06:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-11 12:36:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-16 11:33:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-10-04 15:40:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Time Out | ||||||||||
2011-09-18 19:20:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-09-22 18:23:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-06 21:24:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-12 11:36:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-24 22:11:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-03 21:34:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-11-20 07:18:00 | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-23 21:30:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-08 22:12:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-09 13:30:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-04-17 14:28:00 | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
2012-06-09 16:13:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-13 17:38:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-06-23 19:23:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-07-24 12:44:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
2012-09-03 13:34:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-08 22:39:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-10 09:17:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-11 12:43:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-09-16 11:42:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
2012-10-04 15:48:00 | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Time of Visit | ||||||||||
07:00-10:00 | 2 | 9.52% | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 16.67% |
10:01-13:00 | 4 | 19.05% | 1 | 14.29% | 0 | 0% | 1 | 25% | 2 | 33.33% |
13:01-17:00 | 5 | 23.81% | 0 | 0% | 2 | 50% | 1 | 25% | 2 | 33.33% |
17:01-20:00 | 4 | 19.05% | 2 | 28.57% | 0 | 0% | 2 | 50% | 0 | 0% |
20:01-24:00 | 6 | 28.57% | 3 | 42.86% | 2 | 50% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
2. Were lights working and in good condition at the approach? | ||||||||||
Yes | 9 | 42.86% | 5 | 71.43% | 2 | 50% | 1 | 25% | 1 | 16.67% |
N.A. | 12 | 57.14% | 2 | 28.57% | 2 | 50% | 3 | 75% | 5 | 83.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
It was morning time. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
3. Were the lights working and in good condition at the forecourt area? | ||||||||||
Yes | 9 | 42.86% | 5 | 71.43% | 2 | 50% | 1 | 25% | 1 | 16.67% |
N.A. | 12 | 57.14% | 2 | 28.57% | 2 | 50% | 3 | 75% | 5 | 83.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
It was morning time. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
4. Was filling area / forecourt clean and tidy? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
6. Was there any delay in approaching customers at the fuel pump | ||||||||||
Yes | 2 | 9.52% | 1 | 14.29% | 1 | 25% | 0 | 0% | 0 | 0% |
No | 18 | 85.71% | 6 | 85.71% | 3 | 75% | 4 | 100% | 5 | 83.33% |
N.A. | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Staff attend me immediately. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
no comment | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
تأخر مع الزبائن | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
لم يتأخر | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
7. Did the staff approach the driver side of the vehicle? | ||||||||||
Yes | 20 | 95.24% | 7 | 100% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
لم ÙŠÙØªØ±Ø¨ من ØÙ‡Ø© المركبه | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
Yes | 14 | 66.67% | 5 | 71.43% | 2 | 50% | 3 | 75% | 4 | 66.67% |
No | 7 | 33.33% | 2 | 28.57% | 2 | 50% | 1 | 25% | 2 | 33.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
NORMAL.BUT NO GREETINGS | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
No any greeting by staff. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
No greetings or did not wish | 3 | 14.29% | 0 | 0% | 0 | 0% | 1 | 25% | 2 | 33.33% |
There was no any greeting by staff. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
كان مشغول ولم يهتم بي كثيرا | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
9. Did they request customers to quit smoking? | ||||||||||
Yes | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
N.A. | 20 | 95.24% | 6 | 85.71% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Any one was not smoking. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
No one was smoking during my visit. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
10. Did the staff thank you as you were leaving? | ||||||||||
Yes | 15 | 71.43% | 5 | 71.43% | 3 | 75% | 3 | 75% | 4 | 66.67% |
No | 6 | 28.57% | 2 | 28.57% | 1 | 25% | 1 | 25% | 2 | 33.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
No farewell greeting or no thank you when leaving | 3 | 14.29% | 0 | 0% | 0 | 0% | 1 | 25% | 2 | 33.33% |
Staff did not say anything while leaving. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
There was no farewell greeting by staff. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لم يشكرني | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
11. Was the filling staff presentable and well groomed? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
12. Was he able to communicate with customer? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
نوعا ما | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
13. Was the attendant wearing visible nametag? | ||||||||||
Yes | 20 | 95.24% | 7 | 100% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Could not read the name or not clear or not visible or small letters so not visible | 4 | 19.05% | 0 | 0% | 0 | 0% | 1 | 25% | 3 | 50% |
لا استطيع قراءة الاسم | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
لا يضع بطاقه | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
14. Was staff courteous / friendly? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
It was nomal behaviour. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
N.A. | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
I did not have fuel card. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
I was not having the fuel card. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
16. Did he confirm and repeat amount and type of fuel? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
Yes | 12 | 57.14% | 3 | 42.86% | 1 | 25% | 3 | 75% | 5 | 83.33% |
No | 9 | 42.86% | 4 | 57.14% | 3 | 75% | 1 | 25% | 1 | 16.67% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
DID NOT OFEFR | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Did not offer to clean the windscreen. | 2 | 9.52% | 0 | 0% | 0 | 0% | 1 | 25% | 1 | 16.67% |
He did not ask me for clean the windscreen. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Staff did not offer to clean wind screen. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
لم يعرض علي تنظي٠الزجاج | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
19. Were you charged the correct amount? | ||||||||||
Yes | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
20. Were you given correct change? | ||||||||||
Yes | 10 | 47.62% | 5 | 71.43% | 2 | 50% | 2 | 50% | 1 | 16.67% |
N.A. | 11 | 52.38% | 2 | 28.57% | 2 | 50% | 2 | 50% | 5 | 83.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Change was not required. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
N.A. | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
There was no any kind of promotion. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
There was no promotion at all. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
Yes | 13 | 61.9% | 0 | 0% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
لا يوجد صابون | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
Yes | 12 | 57.14% | 0 | 0% | 3 | 75% | 4 | 100% | 5 | 83.33% |
No | 2 | 9.52% | 0 | 0% | 1 | 25% | 0 | 0% | 1 | 16.67% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
NO TOILET TISSUES | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
No tissues | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
Yes | 3 | 14.29% | 0 | 0% | 2 | 50% | 0 | 0% | 1 | 16.67% |
No | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
N.A. | 10 | 47.62% | 0 | 0% | 2 | 50% | 4 | 100% | 4 | 66.67% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
no paper towel | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
23a. Were sinks clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
23b. Were mirrors clean? | ||||||||||
Yes | 13 | 61.9% | 0 | 0% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
يوجد عليها بقع وسخه | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
23c. Were hand dryers clean? | ||||||||||
Yes | 12 | 57.14% | 0 | 0% | 4 | 100% | 4 | 100% | 4 | 66.67% |
N.A. | 2 | 9.52% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 33.33% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
No dryers | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
23d. Were dispensers clean? | ||||||||||
Yes | 13 | 61.9% | 0 | 0% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
آثار البصمات والضغط المستمر موجود عليها | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
23e. Were toilets and urinals clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
24a. Were doors clean? | ||||||||||
Yes | 13 | 61.9% | 0 | 0% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
يوجد آثار Ø´ØÙ… عليها دهون | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
24b. Were walls clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
24c. Were ceiling clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
24d. Were vents clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
24e. Were floors clean? | ||||||||||
Yes | 9 | 42.86% | 0 | 0% | 2 | 50% | 3 | 75% | 4 | 66.67% |
No | 5 | 23.81% | 0 | 0% | 2 | 50% | 1 | 25% | 2 | 33.33% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Thete was sand or dust | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Water on the floor | 2 | 9.52% | 0 | 0% | 0 | 0% | 1 | 25% | 1 | 16.67% |
يوجد عليها رمل وطين | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
يوجد مياه وسخه على الارض | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
24f. Were baseboards clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
24g. Were grout clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
25a. Were trash containers clean? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
25b. Were trash containers not overflowing? | ||||||||||
Yes | 14 | 66.67% | 0 | 0% | 4 | 100% | 4 | 100% | 6 | 100% |
Total | 14 | 100% | 0 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
Yes | 20 | 95.24% | 7 | 100% | 3 | 75% | 4 | 100% | 6 | 100% |
No | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
Ø±Ø§Ø¦ØØ© الØÙ…ام كريهه | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |
27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
Yes | 20 | 95.24% | 6 | 85.71% | 4 | 100% | 4 | 100% | 6 | 100% |
N.A. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
28. Was the Mosque premises clean ? | ||||||||||
Yes | 8 | 38.1% | 5 | 71.43% | 1 | 25% | 1 | 25% | 1 | 16.67% |
N.A. | 13 | 61.9% | 2 | 28.57% | 3 | 75% | 3 | 75% | 5 | 83.33% |
Total | 21 | 100% | 7 | 100% | 4 | 100% | 4 | 100% | 6 | 100% |
Comments | ||||||||||
No mosque | 1 | 4.76% | 0 | 0% | 0 | 0% | 1 | 25% | 0 | 0% |
OVER ALL COMMENTS | ||||||||||
It is a very old station and so the toilet. | 1 | 4.76% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 16.67% |
Staff was working in a mechanical manner. He was not providing any other service except filling the fuel. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
Staff was working in mechanical order because there was no any greeting or proper communication. | 1 | 4.76% | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% |
نرجو الاهتمام بدورات المياه وتوظي٠شخص Ùقط لدورة المياه بعد دخول كل شخص وخروجه | 1 | 4.76% | 0 | 0% | 1 | 25% | 0 | 0% | 0 | 0% |