Company: Adnoc
Filter: Company: Adnoc + Service: Forecourt + Site: 761-Emirates Road
Sample Size: 6
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 2 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| en | 4 | 66.67% | 1 | 100% | 1 | 50% | 1 | 50% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Company | ||||||||||
| Adnoc | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Shopper ID | ||||||||||
| 10 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 25 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 160 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 162 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 168 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 211 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Serial No | ||||||||||
| 0304 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0305 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0310 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 0311 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 0351 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 576 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Operator Code | ||||||||||
| 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3409 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 5051 | 2 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| 9001 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| basma | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Emirate | ||||||||||
| Sharjah | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Site ID | ||||||||||
| 9 | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Number of Staff | ||||||||||
| 2 | 2 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| 3 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 4 | 2 | 33.33% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 100% |
| 6 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| CSA Name | ||||||||||
| MOHD RAFI | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| NATYAJI | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Shafeeque | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| cant read the name | 2 | 33.33% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 100% |
| rasheed | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| CSA Number | ||||||||||
| 5 | 83.33% | 1 | 100% | 1 | 50% | 2 | 100% | 1 | 100% | |
| 12666 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Gender | ||||||||||
| Male | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Height | ||||||||||
| Medium | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Built | ||||||||||
| Medium | 4 | 66.67% | 1 | 100% | 1 | 50% | 1 | 50% | 1 | 100% |
| Fat | 2 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Spectacles | ||||||||||
| No | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Beard | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| No | 5 | 83.33% | 1 | 100% | 2 | 100% | 2 | 100% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Mustache | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| No | 5 | 83.33% | 1 | 100% | 2 | 100% | 2 | 100% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Indian | 4 | 66.67% | 1 | 100% | 1 | 50% | 1 | 50% | 1 | 100% |
| Pakistani | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Other Ethnic Groups | ||||||||||
| 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% | |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Date | ||||||||||
| 2011-12-03 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-07 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-23 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-05-30 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-15 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-08-27 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Amount | ||||||||||
| 50.00 | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| 65.00 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Number of Vehicles | ||||||||||
| 1 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 4 | 3 | 50% | 1 | 100% | 1 | 50% | 1 | 50% | 0 | 0% |
| 7 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time In | ||||||||||
| 2011-12-03 12:20:00 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-07 14:52:00 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-23 11:05:00 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-05-30 19:20:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-15 14:15:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-08-27 13:14:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time Out | ||||||||||
| 2011-12-03 12:24:00 | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-03-07 15:00:00 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-23 11:14:00 | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-05-30 19:25:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-15 14:22:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-08-27 13:29:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time of Visit | ||||||||||
| 10:01-13:00 | 2 | 33.33% | 1 | 100% | 1 | 50% | 0 | 0% | 0 | 0% |
| 13:01-17:00 | 3 | 50% | 0 | 0% | 1 | 50% | 1 | 50% | 1 | 100% |
| 17:01-20:00 | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 2. Were lights working and in good condition at the approach? | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 5 | 83.33% | 1 | 100% | 2 | 100% | 1 | 50% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 3. Were the lights working and in good condition at the forecourt area? | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 5 | 83.33% | 1 | 100% | 2 | 100% | 1 | 50% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 4. Was filling area / forecourt clean and tidy? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
| Yes | 5 | 83.33% | 1 | 100% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| غير مصانه بشكل جيد | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 6. Was there any delay in approaching customers at the fuel pump | ||||||||||
| No | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 7. Did the staff approach the driver side of the vehicle? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
| Yes | 4 | 66.67% | 1 | 100% | 0 | 0% | 2 | 100% | 1 | 100% |
| No | 2 | 33.33% | 0 | 0% | 2 | 100% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| NORMAL EXPRESSIONS BUT DID NOT GREET | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| لم يتم الترØيب بي | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 9. Did they request customers to quit smoking? | ||||||||||
| N.A. | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 10. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 2 | 33.33% | 1 | 100% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Just smiled | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 11. Was the filling staff presentable and well groomed? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 12. Was he able to communicate with customer? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 13. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| But very small letters | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Could not read the name or not clear or not visible or small letters so not visible | 2 | 33.33% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 100% |
| rasheed | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 14. Was staff courteous / friendly? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| N.A. | 5 | 83.33% | 1 | 100% | 2 | 100% | 2 | 100% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 16. Did he confirm and repeat amount and type of fuel? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
| Yes | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| No | 5 | 83.33% | 1 | 100% | 2 | 100% | 1 | 50% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| DID NOT OFFER | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Did not offer to clean the windscreen. | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| لم يعرض علي تنظي٠الزجاج | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 19. Were you charged the correct amount? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 20. Were you given correct change? | ||||||||||
| Yes | 5 | 83.33% | 1 | 100% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 16.67% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
| N.A. | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| N.A. | 3 | 50% | 0 | 0% | 0 | 0% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23a. Were sinks clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23b. Were mirrors clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23c. Were hand dryers clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23d. Were dispensers clean? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| N.A. | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| لايوجد صابون | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 23e. Were toilets and urinals clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24a. Were doors clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24b. Were walls clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24c. Were ceiling clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24d. Were vents clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24e. Were floors clean? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| WATER ON THE FLOOR | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 24f. Were baseboards clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24g. Were grout clean? | ||||||||||
| Yes | 5 | 83.33% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 25a. Were trash containers clean? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| غير نظيÙÙ‡ ممتلئه | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 25b. Were trash containers not overflowing? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| كانت ممتلئه | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 3 | 50% | 0 | 0% | 0 | 0% | 2 | 100% | 1 | 100% |
| No | 3 | 50% | 1 | 100% | 2 | 100% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| There was a very bad smell and could not use the toilet for a second also | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| رائØØ© الØمام كريهه | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 4 | 66.67% | 0 | 0% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 2 | 33.33% | 1 | 100% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Exhaust fan not working. there is a leackage of water below the washbasin from the pipe | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| لايوجد صابون | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 28. Was the Mosque premises clean ? | ||||||||||
| N.A. | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 6 | 100% | 1 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| OVER ALL COMMENTS | ||||||||||
| BAD SMELL IN THE WASHROOM AND THERE WAS WATER ON THE FLOOR | 1 | 16.67% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| The access to the petrol station is closed near the station from the main road. So we have to either take the service road from the far begining or after the station we have to take free right and go a long way to enter the petrol pump. So it will be better to put a board where the service road begins, so that it will be easier for us to enter into the petrol station | 1 | 16.67% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |