Company: Adnoc
Filter: Company: Adnoc + Service: Forecourt + Site: 812 - BETWEEN 2 BRIDGES
Sample Size: 9
Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
Language | ||||||||||
ar | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
en | 7 | 77.78% | 2 | 100% | 2 | 100% | 1 | 50% | 2 | 66.67% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Company | ||||||||||
Adnoc | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Shopper ID | ||||||||||
143 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
149 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
154 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
162 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
165 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
1054 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
1060 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2019 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2036 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Serial No | ||||||||||
0046 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
0047 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
0050 | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
0051 | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
0052 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
125 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
296 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Operator Code | ||||||||||
1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% | |
3404 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
3409 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
5051 | 3 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 1 | 33.33% |
9001 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
basma | 2 | 22.22% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Emirate | ||||||||||
Abu Dhabi | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Site ID | ||||||||||
41 | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Number of Staff | ||||||||||
1 | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
2 | 3 | 33.33% | 0 | 0% | 1 | 50% | 1 | 50% | 1 | 33.33% |
3 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
4 | 2 | 22.22% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 33.33% |
5 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
CSA Name | ||||||||||
BADREEN | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
BADRUDDIN | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
MARCEL | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
MOHAMED | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
NISAR | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
cant read the name | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
mikal | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
omar ismaeel | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
rogr | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
CSA Number | ||||||||||
6 | 66.67% | 2 | 100% | 1 | 50% | 1 | 50% | 2 | 66.67% | |
10007 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
11721 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
12640 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Gender | ||||||||||
Male | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Height | ||||||||||
Tall | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
Medium | 5 | 55.56% | 0 | 0% | 2 | 100% | 0 | 0% | 3 | 100% |
Short | 3 | 33.33% | 1 | 50% | 0 | 0% | 2 | 100% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Built | ||||||||||
Thin | 2 | 22.22% | 1 | 50% | 0 | 0% | 1 | 50% | 0 | 0% |
Medium | 5 | 55.56% | 0 | 0% | 2 | 100% | 1 | 50% | 2 | 66.67% |
Fat | 2 | 22.22% | 1 | 50% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Spectacles | ||||||||||
No | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Beard | ||||||||||
Yes | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
No | 8 | 88.89% | 2 | 100% | 2 | 100% | 2 | 100% | 2 | 66.67% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Mustache | ||||||||||
Yes | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
No | 8 | 88.89% | 1 | 50% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Ethnic Groups | ||||||||||
Filipino | 5 | 55.56% | 0 | 0% | 1 | 50% | 2 | 100% | 2 | 66.67% |
Indian | 3 | 33.33% | 2 | 100% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Others | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Other Ethnic Groups | ||||||||||
9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% | |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Date | ||||||||||
2011-10-06 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-24 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-04-09 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-06-09 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-07-13 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-09-09 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-18 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-28 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Amount | ||||||||||
50.00 | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Number of Vehicles | ||||||||||
1 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
4 | 3 | 33.33% | 0 | 0% | 2 | 100% | 1 | 50% | 0 | 0% |
6 | 2 | 22.22% | 1 | 50% | 0 | 0% | 0 | 0% | 1 | 33.33% |
8 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
9 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Time In | ||||||||||
2011-10-06 16:48:00 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 19:14:00 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-24 15:23:00 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-04-09 07:00:00 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-06-09 19:34:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-07-13 19:00:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-09-09 12:55:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-18 14:05:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-28 12:11:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Time Out | ||||||||||
2011-10-06 16:59:00 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2011-10-26 19:26:00 | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
2012-02-24 15:32:00 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-04-09 07:11:00 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
2012-06-09 19:46:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-07-13 19:06:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
2012-09-09 13:05:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-18 14:15:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
2012-09-28 12:16:00 | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Time of Visit | ||||||||||
07:00-10:00 | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
10:01-13:00 | 2 | 22.22% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 66.67% |
13:01-17:00 | 3 | 33.33% | 1 | 50% | 1 | 50% | 0 | 0% | 1 | 33.33% |
17:01-20:00 | 3 | 33.33% | 1 | 50% | 0 | 0% | 2 | 100% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
2. Were lights working and in good condition at the approach? | ||||||||||
Yes | 4 | 44.44% | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% |
N.A. | 5 | 55.56% | 0 | 0% | 2 | 100% | 0 | 0% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
3. Were the lights working and in good condition at the forecourt area? | ||||||||||
Yes | 4 | 44.44% | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% |
N.A. | 5 | 55.56% | 0 | 0% | 2 | 100% | 0 | 0% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
4. Was filling area / forecourt clean and tidy? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
6. Was there any delay in approaching customers at the fuel pump | ||||||||||
Yes | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
No | 8 | 88.89% | 1 | 50% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
7. Did the staff approach the driver side of the vehicle? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
Yes | 8 | 88.89% | 2 | 100% | 2 | 100% | 2 | 100% | 2 | 66.67% |
No | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
No greetings or did not wish | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
9. Did they request customers to quit smoking? | ||||||||||
N.A. | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
10. Did the staff thank you as you were leaving? | ||||||||||
Yes | 7 | 77.78% | 2 | 100% | 2 | 100% | 1 | 50% | 2 | 66.67% |
No | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Did not say anything | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
No farewell greeting or no thank you when leaving | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
11. Was the filling staff presentable and well groomed? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
12. Was he able to communicate with customer? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
13. Was the attendant wearing visible nametag? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Could not read the name or not clear or not visible or small letters so not visible | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
could not see the name | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
rogr | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
14. Was staff courteous / friendly? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
Yes | 2 | 22.22% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 33.33% |
N.A. | 7 | 77.78% | 2 | 100% | 1 | 50% | 2 | 100% | 2 | 66.67% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
16. Did he confirm and repeat amount and type of fuel? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
Yes | 4 | 44.44% | 0 | 0% | 1 | 50% | 1 | 50% | 2 | 66.67% |
No | 5 | 55.56% | 2 | 100% | 1 | 50% | 1 | 50% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Did not offer to clean the windscreen. | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
لم يعرض علي تنظي٠الزجاج | 1 | 11.11% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
19. Were you charged the correct amount? | ||||||||||
Yes | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
20. Were you given correct change? | ||||||||||
Yes | 3 | 33.33% | 0 | 0% | 0 | 0% | 1 | 50% | 2 | 66.67% |
N.A. | 6 | 66.67% | 2 | 100% | 2 | 100% | 1 | 50% | 1 | 33.33% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
N.A. | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
Yes | 6 | 66.67% | 0 | 0% | 2 | 100% | 2 | 100% | 2 | 66.67% |
No | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
No soap | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
Yes | 5 | 55.56% | 0 | 0% | 2 | 100% | 1 | 50% | 2 | 66.67% |
No | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
No tissues | 2 | 22.22% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 33.33% |
22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
Yes | 2 | 22.22% | 0 | 0% | 2 | 100% | 0 | 0% | 0 | 0% |
No | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
N.A. | 4 | 44.44% | 0 | 0% | 0 | 0% | 2 | 100% | 2 | 66.67% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
no paper towel | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
23a. Were sinks clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
23b. Were mirrors clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
23c. Were hand dryers clean? | ||||||||||
Yes | 5 | 55.56% | 0 | 0% | 2 | 100% | 2 | 100% | 1 | 33.33% |
No | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
N.A. | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Facilities not in good working condition or exhaust fan not working or hand dryers not working or pipe near closet broken or closet was broken | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
No dryers | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
23d. Were dispensers clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
23e. Were toilets and urinals clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24a. Were doors clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24b. Were walls clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24c. Were ceiling clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24d. Were vents clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24e. Were floors clean? | ||||||||||
Yes | 6 | 66.67% | 0 | 0% | 2 | 100% | 1 | 50% | 3 | 100% |
No | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Water on the floor | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
24f. Were baseboards clean? | ||||||||||
Yes | 6 | 66.67% | 0 | 0% | 2 | 100% | 2 | 100% | 2 | 66.67% |
N.A. | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
24g. Were grout clean? | ||||||||||
Yes | 6 | 66.67% | 0 | 0% | 2 | 100% | 2 | 100% | 2 | 66.67% |
N.A. | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
25a. Were trash containers clean? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
25b. Were trash containers not overflowing? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 7 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
Yes | 6 | 66.67% | 0 | 0% | 2 | 100% | 1 | 50% | 3 | 100% |
No | 3 | 33.33% | 2 | 100% | 0 | 0% | 1 | 50% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Bad smell | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
غير منعشه | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
Yes | 7 | 77.78% | 0 | 0% | 2 | 100% | 2 | 100% | 3 | 100% |
No | 2 | 22.22% | 2 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
لاتعمل بشكل جيد | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
28. Was the Mosque premises clean ? | ||||||||||
N.A. | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Total | 9 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 3 | 100% |
Comments | ||||||||||
Does not have a mosque | 1 | 11.11% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
No mosque | 1 | 11.11% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
OVER ALL COMMENTS | ||||||||||
It is a very old station and so the toilet. | 1 | 11.11% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 33.33% |