Company: Adnoc
Filter: Company: Adnoc + Service: Forecourt + Site: 857-Khabeesi-Near Carrefour
Sample Size: 8
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 3 | 37.5% | 1 | 25% | 0 | 0% | 1 | 100% | 1 | 50% |
| en | 5 | 62.5% | 3 | 75% | 1 | 100% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Company | ||||||||||
| Adnoc | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Shopper ID | ||||||||||
| 11 | 3 | 37.5% | 1 | 25% | 0 | 0% | 1 | 100% | 1 | 50% |
| 12 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 130 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 167 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 261 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Serial No | ||||||||||
| 0250 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 0252 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 0265 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 0266 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 169 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 563 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 6 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 68 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Operator Code | ||||||||||
| 3 | 37.5% | 3 | 75% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 5051 | 3 | 37.5% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Emirate | ||||||||||
| Al Ain | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Site ID | ||||||||||
| 74 | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Number of Staff | ||||||||||
| 2 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 4 | 2 | 25% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 5 | 3 | 37.5% | 1 | 25% | 0 | 0% | 1 | 100% | 1 | 50% |
| 6 | 2 | 25% | 1 | 25% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| CSA Name | ||||||||||
| ASHIQ | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| JUTSI | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Jester | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Majid | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| NAEEM ZULFIKAR | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| RICHARD | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| cant read | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| لم استطع قراءه الاسم | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| CSA Number | ||||||||||
| 6 | 75% | 2 | 50% | 1 | 100% | 1 | 100% | 2 | 100% | |
| None | 2 | 25% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Gender | ||||||||||
| Male | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Height | ||||||||||
| Medium | 7 | 87.5% | 4 | 100% | 1 | 100% | 0 | 0% | 2 | 100% |
| Short | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Built | ||||||||||
| Thin | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Medium | 6 | 75% | 3 | 75% | 1 | 100% | 1 | 100% | 1 | 50% |
| Fat | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Spectacles | ||||||||||
| Yes | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 7 | 87.5% | 3 | 75% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Beard | ||||||||||
| Yes | 3 | 37.5% | 1 | 25% | 1 | 100% | 0 | 0% | 1 | 50% |
| No | 5 | 62.5% | 3 | 75% | 0 | 0% | 1 | 100% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Mustache | ||||||||||
| Yes | 3 | 37.5% | 1 | 25% | 1 | 100% | 0 | 0% | 1 | 50% |
| No | 5 | 62.5% | 3 | 75% | 0 | 0% | 1 | 100% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Indian | 5 | 62.5% | 2 | 50% | 1 | 100% | 0 | 0% | 2 | 100% |
| Philipino | 2 | 25% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Other Ethnic Groups | ||||||||||
| 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% | |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Date | ||||||||||
| 2011-09-18 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-22 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-20 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-09 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-03 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-16 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Amount | ||||||||||
| 45.00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 50.00 | 3 | 37.5% | 2 | 50% | 1 | 100% | 0 | 0% | 0 | 0% |
| 60.00 | 2 | 25% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 50% |
| 63.01 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 90.00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Number of Vehicles | ||||||||||
| 5 | 2 | 25% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 50% |
| 7 | 2 | 25% | 1 | 25% | 1 | 100% | 0 | 0% | 0 | 0% |
| 8 | 3 | 37.5% | 1 | 25% | 0 | 0% | 1 | 100% | 1 | 50% |
| 11 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time In | ||||||||||
| 2011-09-18 19:08:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-22 18:15:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 11:28:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-20 07:00:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 21:25:00 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-09 16:05:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-03 13:28:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-16 11:33:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time Out | ||||||||||
| 2011-09-18 19:20:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-09-22 18:23:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-12 11:36:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-11-20 07:18:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-23 21:30:00 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| 2012-06-09 16:13:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 2012-09-03 13:34:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-09-16 11:42:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 10:01-13:00 | 2 | 25% | 1 | 25% | 0 | 0% | 0 | 0% | 1 | 50% |
| 13:01-17:00 | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| 17:01-20:00 | 2 | 25% | 2 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 20:01-24:00 | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 2. Were lights working and in good condition at the approach? | ||||||||||
| Yes | 3 | 37.5% | 2 | 50% | 1 | 100% | 0 | 0% | 0 | 0% |
| N.A. | 5 | 62.5% | 2 | 50% | 0 | 0% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| It was morning time. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3. Were the lights working and in good condition at the forecourt area? | ||||||||||
| Yes | 3 | 37.5% | 2 | 50% | 1 | 100% | 0 | 0% | 0 | 0% |
| N.A. | 5 | 62.5% | 2 | 50% | 0 | 0% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| It was morning time. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 4. Was filling area / forecourt clean and tidy? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 6. Was there any delay in approaching customers at the fuel pump | ||||||||||
| Yes | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| No | 7 | 87.5% | 3 | 75% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Staff attend me immediately. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| no comment | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 7. Did the staff approach the driver side of the vehicle? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
| Yes | 5 | 62.5% | 2 | 50% | 0 | 0% | 1 | 100% | 2 | 100% |
| No | 3 | 37.5% | 2 | 50% | 1 | 100% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| NORMAL.BUT NO GREETINGS | 1 | 12.5% | 0 | 0% | 1 | 100% | 0 | 0% | 0 | 0% |
| No any greeting by staff. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| There was no any greeting by staff. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 9. Did they request customers to quit smoking? | ||||||||||
| N.A. | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Any one was not smoking. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| No one was smoking during my visit. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 10. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 5 | 62.5% | 2 | 50% | 1 | 100% | 0 | 0% | 2 | 100% |
| No | 3 | 37.5% | 2 | 50% | 0 | 0% | 1 | 100% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| No farewell greeting or no thank you when leaving | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| Staff did not say anything while leaving. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| There was no farewell greeting by staff. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 11. Was the filling staff presentable and well groomed? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 12. Was he able to communicate with customer? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 13. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 14. Was staff courteous / friendly? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| It was nomal behaviour. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
| N.A. | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| I did not have fuel card. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| I was not having the fuel card. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 16. Did he confirm and repeat amount and type of fuel? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
| Yes | 4 | 50% | 2 | 50% | 0 | 0% | 0 | 0% | 2 | 100% |
| No | 4 | 50% | 2 | 50% | 1 | 100% | 1 | 100% | 0 | 0% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Did not offer to clean the windscreen. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| He did not ask me for clean the windscreen. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Staff did not offer to clean wind screen. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 19. Were you charged the correct amount? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 20. Were you given correct change? | ||||||||||
| Yes | 5 | 62.5% | 3 | 75% | 1 | 100% | 1 | 100% | 0 | 0% |
| N.A. | 3 | 37.5% | 1 | 25% | 0 | 0% | 0 | 0% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Change was not required. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
| N.A. | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| There was no any kind of promotion. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| There was no promotion at all. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| 22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| N.A. | 3 | 37.5% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 50% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23a. Were sinks clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23b. Were mirrors clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23c. Were hand dryers clean? | ||||||||||
| Yes | 3 | 37.5% | 0 | 0% | 1 | 100% | 1 | 100% | 1 | 50% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23d. Were dispensers clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 23e. Were toilets and urinals clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24a. Were doors clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24b. Were walls clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24c. Were ceiling clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24d. Were vents clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24e. Were floors clean? | ||||||||||
| Yes | 2 | 25% | 0 | 0% | 1 | 100% | 0 | 0% | 1 | 50% |
| No | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 100% | 1 | 50% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Comments | ||||||||||
| Thete was sand or dust | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Water on the floor | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 100% | 0 | 0% |
| 24f. Were baseboards clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 24g. Were grout clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 25a. Were trash containers clean? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 25b. Were trash containers not overflowing? | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 4 | 100% | 0 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| 28. Was the Mosque premises clean ? | ||||||||||
| Yes | 3 | 37.5% | 3 | 75% | 0 | 0% | 0 | 0% | 0 | 0% |
| N.A. | 5 | 62.5% | 1 | 25% | 1 | 100% | 1 | 100% | 2 | 100% |
| Total | 8 | 100% | 4 | 100% | 1 | 100% | 1 | 100% | 2 | 100% |
| OVER ALL COMMENTS | ||||||||||
| Staff was working in a mechanical manner. He was not providing any other service except filling the fuel. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |
| Staff was working in mechanical order because there was no any greeting or proper communication. | 1 | 12.5% | 1 | 25% | 0 | 0% | 0 | 0% | 0 | 0% |