Company: Adnoc
Filter: Company: Adnoc + Service: Forecourt + Site: 868-Sharqan
Sample Size: 7
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 3 | 42.86% | 1 | 50% | 1 | 50% | 1 | 50% | 0 | 0% |
| en | 4 | 57.14% | 1 | 50% | 1 | 50% | 1 | 50% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Company | ||||||||||
| Adnoc | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Shopper ID | ||||||||||
| 10 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 122 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 134 | 2 | 28.57% | 1 | 50% | 0 | 0% | 1 | 50% | 0 | 0% |
| 159 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 161 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 1009 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Serial No | ||||||||||
| 0387 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0388 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0401 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 0402 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 0435 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 256 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 282 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Operator Code | ||||||||||
| 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% | |
| 3404 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 5051 | 2 | 28.57% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| 9001 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| basma | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Emirate | ||||||||||
| Sharjah | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Site ID | ||||||||||
| 79 | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Number of Staff | ||||||||||
| 2 | 5 | 71.43% | 1 | 50% | 1 | 50% | 2 | 100% | 1 | 100% |
| 3 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 4 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| CSA Name | ||||||||||
| 3 | 42.86% | 1 | 50% | 1 | 50% | 0 | 0% | 1 | 100% | |
| SHARAT | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| SUDHIR RUHARI | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| shaher | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| لا استطيع قراءه الاسم | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| CSA Number | ||||||||||
| 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% | |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Gender | ||||||||||
| Male | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Height | ||||||||||
| Tall | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Medium | 5 | 71.43% | 1 | 50% | 2 | 100% | 1 | 50% | 1 | 100% |
| Short | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Built | ||||||||||
| Thin | 2 | 28.57% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 100% |
| Medium | 5 | 71.43% | 2 | 100% | 1 | 50% | 2 | 100% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Spectacles | ||||||||||
| No | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Beard | ||||||||||
| Yes | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| No | 6 | 85.71% | 2 | 100% | 2 | 100% | 2 | 100% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Mustache | ||||||||||
| Yes | 4 | 57.14% | 1 | 50% | 1 | 50% | 1 | 50% | 1 | 100% |
| No | 3 | 42.86% | 1 | 50% | 1 | 50% | 1 | 50% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Indian | 5 | 71.43% | 1 | 50% | 1 | 50% | 2 | 100% | 1 | 100% |
| Philipino | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Other Ethnic Groups | ||||||||||
| 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% | |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Date | ||||||||||
| 2011-10-12 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-30 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-01-20 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-27 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-09 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-30 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-09-07 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Amount | ||||||||||
| 47.00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 50.00 | 5 | 71.43% | 1 | 50% | 2 | 100% | 1 | 50% | 1 | 100% |
| 75.03 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Number of Vehicles | ||||||||||
| 1 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 5 | 2 | 28.57% | 1 | 50% | 1 | 50% | 0 | 0% | 0 | 0% |
| 6 | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 100% |
| 15 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time In | ||||||||||
| 2011-10-12 20:40:00 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-30 20:32:00 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-01-20 10:42:00 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-27 11:30:00 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-09 23:50:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-30 19:29:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-09-07 14:20:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time Out | ||||||||||
| 2011-10-12 20:52:00 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2011-10-30 20:45:00 | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-01-20 10:54:00 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-03-27 11:42:00 | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-09 23:59:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-06-30 19:40:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 2012-09-07 14:26:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Time of Visit | ||||||||||
| 10:01-13:00 | 2 | 28.57% | 0 | 0% | 2 | 100% | 0 | 0% | 0 | 0% |
| 13:01-17:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| 17:01-20:00 | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 20:01-24:00 | 3 | 42.86% | 2 | 100% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 2. Were lights working and in good condition at the approach? | ||||||||||
| Yes | 4 | 57.14% | 2 | 100% | 0 | 0% | 2 | 100% | 0 | 0% |
| N.A. | 3 | 42.86% | 0 | 0% | 2 | 100% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 3. Were the lights working and in good condition at the forecourt area? | ||||||||||
| Yes | 3 | 42.86% | 1 | 50% | 0 | 0% | 2 | 100% | 0 | 0% |
| N.A. | 4 | 57.14% | 1 | 50% | 2 | 100% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 4. Was filling area / forecourt clean and tidy? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 6. Was there any delay in approaching customers at the fuel pump | ||||||||||
| No | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| لم يتأخر | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 7. Did the staff approach the driver side of the vehicle? | ||||||||||
| Yes | 6 | 85.71% | 1 | 50% | 2 | 100% | 2 | 100% | 1 | 100% |
| No | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
| Yes | 5 | 71.43% | 2 | 100% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 2 | 28.57% | 0 | 0% | 0 | 0% | 2 | 100% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| No greetings or did not wish | 2 | 28.57% | 0 | 0% | 0 | 0% | 2 | 100% | 0 | 0% |
| 9. Did they request customers to quit smoking? | ||||||||||
| N.A. | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 10. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 4 | 57.14% | 1 | 50% | 1 | 50% | 1 | 50% | 1 | 100% |
| No | 3 | 42.86% | 1 | 50% | 1 | 50% | 1 | 50% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| No farewell greeting or no thank you when leaving | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 11. Was the filling staff presentable and well groomed? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 12. Was he able to communicate with customer? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 13. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 4 | 57.14% | 1 | 50% | 1 | 50% | 2 | 100% | 0 | 0% |
| No | 3 | 42.86% | 1 | 50% | 1 | 50% | 0 | 0% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Did not wear any name tag | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| No name tag | 1 | 14.29% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 100% |
| لايضع بطاقه | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 14. Was staff courteous / friendly? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
| N.A. | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 16. Did he confirm and repeat amount and type of fuel? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
| Yes | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
| Yes | 5 | 71.43% | 1 | 50% | 1 | 50% | 2 | 100% | 1 | 100% |
| No | 2 | 28.57% | 1 | 50% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| DID NOT OFFER | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Even the windscreen was dusty, they did not ask to clean | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 19. Were you charged the correct amount? | ||||||||||
| Yes | 6 | 85.71% | 1 | 50% | 2 | 100% | 2 | 100% | 1 | 100% |
| No | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 20. Were you given correct change? | ||||||||||
| Yes | 4 | 57.14% | 2 | 100% | 1 | 50% | 1 | 50% | 0 | 0% |
| N.A. | 3 | 42.86% | 0 | 0% | 1 | 50% | 1 | 50% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
| N.A. | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| No soap | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Restroom closed | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 2 | 28.57% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 100% |
| No | 2 | 28.57% | 0 | 0% | 1 | 50% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| NO TISSUES | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| No tissues | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 2 | 28.57% | 0 | 0% | 2 | 100% | 0 | 0% | 0 | 0% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 2 | 28.57% | 0 | 0% | 0 | 0% | 1 | 50% | 1 | 100% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| no paper towel | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 23a. Were sinks clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23b. Were mirrors clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23c. Were hand dryers clean? | ||||||||||
| Yes | 2 | 28.57% | 0 | 0% | 1 | 50% | 0 | 0% | 1 | 100% |
| N.A. | 3 | 42.86% | 0 | 0% | 1 | 50% | 2 | 100% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| No dryers | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 23d. Were dispensers clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 23e. Were toilets and urinals clean? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Urinal was dirty | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 24a. Were doors clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24b. Were walls clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24c. Were ceiling clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24d. Were vents clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24e. Were floors clean? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Water on the floor | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 24f. Were baseboards clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 24g. Were grout clean? | ||||||||||
| Yes | 3 | 42.86% | 0 | 0% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 25a. Were trash containers clean? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 25b. Were trash containers not overflowing? | ||||||||||
| Yes | 4 | 57.14% | 0 | 0% | 2 | 100% | 1 | 50% | 1 | 100% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 5 | 100% | 0 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| 26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 4 | 57.14% | 1 | 50% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 2 | 28.57% | 1 | 50% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Bad smell | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| There was a bad odour and cannot enter into the restroom | 1 | 14.29% | 1 | 50% | 0 | 0% | 0 | 0% | 0 | 0% |
| 27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 5 | 71.43% | 2 | 100% | 2 | 100% | 0 | 0% | 1 | 100% |
| No | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| Comments | ||||||||||
| Facilities not in good working condition or exhaust fan not working or hand dryers not working or pipe near closet broken or closet was broken | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| 28. Was the Mosque premises clean ? | ||||||||||
| Yes | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |
| N.A. | 6 | 85.71% | 2 | 100% | 2 | 100% | 1 | 50% | 1 | 100% |
| Total | 7 | 100% | 2 | 100% | 2 | 100% | 2 | 100% | 1 | 100% |
| OVER ALL COMMENTS | ||||||||||
| NO TOILET TISSUES | 1 | 14.29% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Restroom closed | 1 | 14.29% | 0 | 0% | 0 | 0% | 1 | 50% | 0 | 0% |