Company: Adnoc
Filter: Company: Adnoc + Service: Forecourt + Site: 895-RAK Cornish
Sample Size: 8
| Questions | Total Samples | Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| en | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Company | ||||||||||
| Adnoc | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Shopper ID | ||||||||||
| 113 | 2 | 25% | 1 | 100% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 119 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 126 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 143 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 162 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 261 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2016 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Serial No | ||||||||||
| 0437 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0438 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 0456 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 0457 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 0479 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 0480 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 0599 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 398 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Operator Code | ||||||||||
| 172 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 3409 | 2 | 25% | 0 | 0% | 0 | 0% | 0 | 0% | 2 | 100% |
| 5051 | 2 | 25% | 0 | 0% | 1 | 50% | 1 | 33.33% | 0 | 0% |
| 9001 | 2 | 25% | 0 | 0% | 0 | 0% | 2 | 66.67% | 0 | 0% |
| basma | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Emirate | ||||||||||
| Ras Al Khaimah | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| Western Region | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Site ID | ||||||||||
| 105 | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Number of Staff | ||||||||||
| 1 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2 | 2 | 25% | 1 | 100% | 0 | 0% | 0 | 0% | 1 | 50% |
| 3 | 2 | 25% | 0 | 0% | 1 | 50% | 1 | 33.33% | 0 | 0% |
| 4 | 3 | 37.5% | 0 | 0% | 1 | 50% | 1 | 33.33% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| CSA Name | ||||||||||
| ABDUL AZEEZ | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| ABDUMANAF | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| FAISAL | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| cant read the name | 5 | 62.5% | 0 | 0% | 1 | 50% | 2 | 66.67% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| CSA Number | ||||||||||
| 5 | 62.5% | 0 | 0% | 1 | 50% | 2 | 66.67% | 2 | 100% | |
| 001920 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 10127 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 7623 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Gender | ||||||||||
| Male | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Height | ||||||||||
| Medium | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Built | ||||||||||
| Thin | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 33.33% | 1 | 50% |
| Medium | 6 | 75% | 1 | 100% | 2 | 100% | 2 | 66.67% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Spectacles | ||||||||||
| No | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Beard | ||||||||||
| Yes | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 33.33% | 1 | 50% |
| No | 6 | 75% | 1 | 100% | 2 | 100% | 2 | 66.67% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Mustache | ||||||||||
| Yes | 5 | 62.5% | 0 | 0% | 2 | 100% | 2 | 66.67% | 1 | 50% |
| No | 3 | 37.5% | 1 | 100% | 0 | 0% | 1 | 33.33% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Indian | 7 | 87.5% | 1 | 100% | 2 | 100% | 3 | 100% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Other Ethnic Groups | ||||||||||
| 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% | |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Date | ||||||||||
| 2011-10-21 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-21 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-02-28 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-08 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-10 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-24 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-08-16 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-08-25 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Amount | ||||||||||
| 30.00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 50.00 | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Number of Vehicles | ||||||||||
| 2 | 4 | 50% | 1 | 100% | 1 | 50% | 1 | 33.33% | 1 | 50% |
| 3 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 4 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 9 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 11 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Time In | ||||||||||
| 2011-10-21 16:40:00 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-21 12:50:00 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-02-28 14:25:00 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-08 21:09:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-10 20:00:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-24 12:25:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-08-16 16:35:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-08-25 08:51:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Time Out | ||||||||||
| 2011-10-21 16:49:00 | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 2012-02-21 12:55:00 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-02-28 14:33:00 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 2012-06-08 21:20:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-10 20:11:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-06-24 12:32:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 2012-08-16 16:40:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 2012-08-25 08:57:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 50% |
| 10:01-13:00 | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 13:01-17:00 | 4 | 50% | 1 | 100% | 1 | 50% | 1 | 33.33% | 1 | 50% |
| 17:01-20:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 20:01-24:00 | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 2. Were lights working and in good condition at the approach? | ||||||||||
| Yes | 2 | 25% | 0 | 0% | 0 | 0% | 2 | 66.67% | 0 | 0% |
| N.A. | 6 | 75% | 1 | 100% | 2 | 100% | 1 | 33.33% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 3. Were the lights working and in good condition at the forecourt area? | ||||||||||
| Yes | 2 | 25% | 0 | 0% | 0 | 0% | 2 | 66.67% | 0 | 0% |
| N.A. | 6 | 75% | 1 | 100% | 2 | 100% | 1 | 33.33% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 4. Was filling area / forecourt clean and tidy? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 5. Were the driveway and forecourt free of potholes and well maintained? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 6. Was there any delay in approaching customers at the fuel pump | ||||||||||
| No | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 7. Did the staff approach the driver side of the vehicle? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?. | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| No | 2 | 25% | 1 | 100% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| Normal without any expressions | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| THERE WAS NO GREETINGS | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| 9. Did they request customers to quit smoking? | ||||||||||
| N.A. | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 10. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 7 | 87.5% | 1 | 100% | 1 | 50% | 3 | 100% | 2 | 100% |
| No | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 11. Was the filling staff presentable and well groomed? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 12. Was he able to communicate with customer? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 13. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 4 | 50% | 0 | 0% | 0 | 0% | 2 | 66.67% | 2 | 100% |
| لم استطيع قراءة الاسم | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| 14. Was staff courteous / friendly? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 15. Did he follow the instructions on the Rahal (Fuel Card)? | ||||||||||
| N.A. | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 16. Did he confirm and repeat amount and type of fuel? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 17. Did he fuel as per customer?s instructions - Dhs? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 18. Did he offer to clean windscreen voluntarily? (front & back) | ||||||||||
| Yes | 4 | 50% | 0 | 0% | 2 | 100% | 1 | 33.33% | 1 | 50% |
| No | 4 | 50% | 1 | 100% | 0 | 0% | 2 | 66.67% | 1 | 50% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| DID NOT CLEAN THE WINDSCREEN | 1 | 12.5% | 1 | 100% | 0 | 0% | 0 | 0% | 0 | 0% |
| Did not offer to clean the windscreen. | 3 | 37.5% | 0 | 0% | 0 | 0% | 2 | 66.67% | 1 | 50% |
| 19. Were you charged the correct amount? | ||||||||||
| Yes | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 20. Were you given correct change? | ||||||||||
| Yes | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| N.A. | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 21. Did he provide information about any promotions at Service Station? (only in case of active promotion) | ||||||||||
| N.A. | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 22a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 5 | 62.5% | 0 | 0% | 1 | 50% | 2 | 66.67% | 2 | 100% |
| No | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| Restroom closed | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 22b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 5 | 62.5% | 0 | 0% | 2 | 100% | 1 | 33.33% | 2 | 100% |
| No | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| No tissues | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| 22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 1 | 12.5% | 0 | 0% | 1 | 50% | 0 | 0% | 0 | 0% |
| N.A. | 6 | 75% | 0 | 0% | 1 | 50% | 3 | 100% | 2 | 100% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 23a. Were sinks clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 23b. Were mirrors clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 23c. Were hand dryers clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 23d. Were dispensers clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 23e. Were toilets and urinals clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24a. Were doors clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24b. Were walls clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24c. Were ceiling clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24d. Were vents clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24e. Were floors clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24f. Were baseboards clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 24g. Were grout clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 25a. Were trash containers clean? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 25b. Were trash containers not overflowing? | ||||||||||
| Yes | 6 | 75% | 0 | 0% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 7 | 100% | 0 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 26. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 5 | 62.5% | 1 | 100% | 2 | 100% | 1 | 33.33% | 1 | 50% |
| No | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 33.33% | 1 | 50% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| Comments | ||||||||||
| Bad smell | 2 | 25% | 0 | 0% | 0 | 0% | 1 | 33.33% | 1 | 50% |
| 27. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| N.A. | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| 28. Was the Mosque premises clean ? | ||||||||||
| Yes | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |
| N.A. | 7 | 87.5% | 1 | 100% | 2 | 100% | 2 | 66.67% | 2 | 100% |
| Total | 8 | 100% | 1 | 100% | 2 | 100% | 3 | 100% | 2 | 100% |
| OVER ALL COMMENTS | ||||||||||
| Restroom closed | 1 | 12.5% | 0 | 0% | 0 | 0% | 1 | 33.33% | 0 | 0% |