Company: Adnoc

Filter: Company: Adnoc + Service: Lube + Site Manager Number: 1798

Sample Size:  24

Questions Total Samples 852-Manasir-Near Traffic R/A996-Saih Bin Ammar-AD/AA RdAA-947-Reemah-AA/AD Rd948-Zacher-Near Zacher R/A942-Sanaiyya-Near Sultan Bakery
  Abs Percentage AbsPercentageAbsPercentageAbsPercentageAbsPercentageAbsPercentage
Language    
ar 16 66.67% 240240583.334100375
en 8 33.33% 360360116.6700125
Total 24 100% 5100%5100%6100%4100%4100%
Company    
Adnoc 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Shopper ID    
11 1 4.17% 00000000125
12 2 8.33% 120000012500
112 1 4.17% 0000116.670000
128 1 4.17% 00000012500
146 1 4.17% 00120000000
147 1 4.17% 00000000125
150 1 4.17% 00120000000
154 1 4.17% 0000116.670000
158 1 4.17% 0000116.670000
166 2 8.33% 120120000000
192 1 4.17% 12000000000
1031 2 8.33% 120000000125
1032 1 4.17% 00000012500
1033 1 4.17% 00000000125
1036 1 4.17% 00120000000
1053 1 4.17% 0000116.670000
1056 1 4.17% 12000000000
1059 1 4.17% 0000116.670000
1061 1 4.17% 0000116.670000
1062 1 4.17% 00000012500
2031 1 4.17% 00120000000
Total 24 100% 5100%5100%6100%4100%4100%
Serial No    
0244 1 4.17% 12000000000
0248 1 4.17% 12000000000
0260 1 4.17% 12000000000
0276 1 4.17% 00000000125
0279 1 4.17% 00000000125
0283 1 4.17% 00000012500
0287 1 4.17% 00120000000
0290 1 4.17% 00120000000
0296 1 4.17% 00000012500
0297 1 4.17% 00000000125
0299 1 4.17% 0000116.670000
0303 1 4.17% 0000116.670000
0304 2 8.33% 0000116.6712500
0308 1 4.17% 00120000000
0322 1 4.17% 0000116.670000
0518 1 4.17% 0000116.670000
136 1 4.17% 00120000000
139 1 4.17% 12000000000
196 1 4.17% 0000116.670000
208 1 4.17% 00120000000
648 1 4.17% 00000012500
688 1 4.17% 00000000125
8 1 4.17% 12000000000
Total 24 100% 5100%5100%6100%4100%4100%
Operator Code    
5 20.83% 240120116.6700125
172 1 4.17% 00120000000
3409 1 4.17% 00120000000
5051 15 62.5% 240240583.33375375
basma 1 4.17% 12000000000
بسمه 1 4.17% 00000012500
Total 24 100% 5100%5100%6100%4100%4100%
Emirate    
Al Ain 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Site ID    
69 5 20.83% 510000000000
135 4 16.67% 000000004100
138 6 25% 000061000000
139 4 16.67% 000000410000
168 5 20.83% 005100000000
Total 24 100% 5100%5100%6100%4100%4100%
Number of Staff    
1 4 16.67% 00120233.3312500
2 12 50% 360240466.67125250
3 4 16.67% 1201200025000
4 2 8.33% 00000000250
6 1 4.17% 12000000000
7 1 4.17% 00120000000
Total 24 100% 5100%5100%6100%4100%4100%
CSA Name    
1 4.17% 12000000000
ALLAN 1 4.17% 00000000125
ASHRAF 3 12.5% 001200000250
JAFER 1 4.17% 0000116.670000
MOHD ALI 1 4.17% 12000000000
MOHD AREES 1 4.17% 12000000000
MOHD SHAHABIN 1 4.17% 0000116.670000
MUJEEB 1 4.17% 0000116.670000
NAME NOT CLEAR 1 4.17% 12000000000
RAFIQ 1 4.17% 00000012500
RAZAL 1 4.17% 00000012500
SAFFU 1 4.17% 0000116.670000
SAHIB 1 4.17% 00120000000
SHEIAZ 1 4.17% 00120000000
SHUBIN 1 4.17% 0000116.670000
VERGALA MARK 1 4.17% 00000012500
X 1 4.17% 00000000125
ZAFFAR 1 4.17% 0000116.670000
cant rea the name 1 4.17% 12000000000
cant read 1 4.17% 00120000000
rehman 1 4.17% 00120000000
منصور 1 4.17% 00000012500
Total 24 100% 5100%5100%6100%4100%4100%
CSA Number    
20 83.33% 48036061003754100
10615 1 4.17% 00000012500
3877 1 4.17% 00120000000
8979 1 4.17% 00120000000
None 1 4.17% 12000000000
Total 24 100% 5100%5100%6100%4100%4100%
Gender    
Male 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Height    
Tall 3 12.5% 120240000000
Medium 19 79.17% 360360583.3341004100
Short 2 8.33% 12000116.670000
Total 24 100% 5100%5100%6100%4100%4100%
Built    
Medium 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Spectacles    
Yes 1 4.17% 00120000000
No 23 95.83% 5100480610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Beard    
Yes 7 29.17% 120240116.67250125
No 17 70.83% 480360583.33250375
Total 24 100% 5100%5100%6100%4100%4100%
Mustache    
Yes 11 45.83% 360120233.33250375
No 13 54.17% 240480466.67250125
Total 24 100% 5100%5100%6100%4100%4100%
Ethnic Groups    
Expat. Arabs 1 4.17% 00000000125
Filipino 2 8.33% 000000125125
Indian 20 83.33% 51004806100375250
Others 1 4.17% 00120000000
Total 24 100% 5100%5100%6100%4100%4100%
Other Ethnic Groups    
23 95.83% 4805100610041004100
Indian 1 4.17% 12000000000
Total 24 100% 5100%5100%6100%4100%4100%
Date    
2011-09-18 1 4.17% 12000000000
2011-09-20 1 4.17% 12000000000
2011-10-07 1 4.17% 00120000000
2011-10-09 1 4.17% 0000116.670000
2011-10-15 1 4.17% 00120000000
2011-12-10 1 4.17% 00000012500
2011-12-24 1 4.17% 00000000125
2012-02-29 1 4.17% 00120000000
2012-03-02 1 4.17% 00000000125
2012-03-20 1 4.17% 12000000000
2012-03-29 1 4.17% 0000116.670000
2012-04-03 1 4.17% 00000012500
2012-04-13 1 4.17% 0000116.670000
2012-06-11 1 4.17% 12000000000
2012-06-15 1 4.17% 00000000125
2012-06-16 1 4.17% 00000012500
2012-06-20 1 4.17% 0000116.670000
2012-07-09 1 4.17% 00120000000
2012-07-25 1 4.17% 0000116.670000
2012-09-04 1 4.17% 00000000125
2012-09-05 1 4.17% 00000012500
2012-09-06 1 4.17% 00120000000
2012-09-23 1 4.17% 12000000000
2012-10-04 1 4.17% 0000116.670000
Total 24 100% 5100%5100%6100%4100%4100%
Amount    
49.00 2 8.33% 00000025000
56.00 2 8.33% 001200000125
63.00 1 4.17% 0000116.670000
66.00 1 4.17% 12000000000
68.00 2 8.33% 000000125125
77.00 1 4.17% 12000000000
80.00 1 4.17% 00120000000
81.00 1 4.17% 00000000125
82.00 1 4.17% 12000000000
84.00 2 8.33% 001200012500
88.00 1 4.17% 12000000000
89.00 7 29.17% 12024035000125
96.00 2 8.33% 0000233.330000
Total 24 100% 5100%5100%6100%4100%4100%
Number of Vehicles    
0 5 20.83% 00120466.670000
1 7 29.17% 120360233.3300125
2 4 16.67% 120000037500
3 3 12.5% 120000000250
4 1 4.17% 12000000000
5 2 8.33% 000000125125
16 2 8.33% 120120000000
Total 24 100% 5100%5100%6100%4100%4100%
Time In    
2011-09-18 21:01:00 1 4.17% 12000000000
2011-09-20 13:00:00 1 4.17% 12000000000
2011-10-07 18:10:00 1 4.17% 00120000000
2011-10-09 19:20:00 1 4.17% 0000116.670000
2011-10-15 14:20:00 1 4.17% 00120000000
2011-12-10 14:36:00 1 4.17% 00000012500
2011-12-24 14:56:00 1 4.17% 00000000125
2012-02-29 09:25:00 1 4.17% 00120000000
2012-03-02 12:50:00 1 4.17% 00000000125
2012-03-20 19:12:00 1 4.17% 12000000000
2012-03-29 16:30:00 1 4.17% 0000116.670000
2012-04-03 13:45:00 1 4.17% 00000012500
2012-04-13 16:50:00 1 4.17% 0000116.670000
2012-06-11 07:50:00 1 4.17% 12000000000
2012-06-15 19:15:00 1 4.17% 00000000125
2012-06-16 13:30:00 1 4.17% 00000012500
2012-06-20 19:30:00 1 4.17% 0000116.670000
2012-07-09 20:26:00 1 4.17% 00120000000
2012-07-25 20:25:00 1 4.17% 0000116.670000
2012-09-04 12:32:00 1 4.17% 00000000125
2012-09-05 18:31:00 1 4.17% 00000012500
2012-09-06 20:40:00 1 4.17% 00120000000
2012-09-23 11:52:00 1 4.17% 12000000000
2012-10-04 14:39:00 1 4.17% 0000116.670000
Total 24 100% 5100%5100%6100%4100%4100%
Time Out    
2011-09-18 21:42:00 1 4.17% 12000000000
2011-09-20 13:18:00 1 4.17% 12000000000
2011-10-07 18:55:00 1 4.17% 00120000000
2011-10-09 20:00:00 1 4.17% 0000116.670000
2011-10-15 15:00:00 1 4.17% 00120000000
2011-12-10 14:41:00 1 4.17% 00000012500
2011-12-24 15:27:00 1 4.17% 00000000125
2012-02-29 09:50:00 1 4.17% 00120000000
2012-03-02 13:17:00 1 4.17% 00000000125
2012-03-20 19:24:00 1 4.17% 12000000000
2012-03-29 16:50:00 1 4.17% 0000116.670000
2012-04-03 14:26:00 1 4.17% 00000012500
2012-04-13 17:17:00 1 4.17% 0000116.670000
2012-06-11 08:21:00 1 4.17% 12000000000
2012-06-15 19:42:00 1 4.17% 00000000125
2012-06-16 13:50:00 1 4.17% 00000012500
2012-06-20 19:50:00 1 4.17% 0000116.670000
2012-07-09 20:45:00 1 4.17% 00120000000
2012-07-25 20:50:00 1 4.17% 0000116.670000
2012-09-04 12:50:00 1 4.17% 00000000125
2012-09-05 18:53:00 1 4.17% 00000012500
2012-09-06 20:55:00 1 4.17% 00120000000
2012-09-23 12:17:00 1 4.17% 12000000000
2012-10-04 15:01:00 1 4.17% 0000116.670000
Total 24 100% 5100%5100%6100%4100%4100%
Time of Visit    
07:00-10:00 2 8.33% 120120000000
10:01-13:00 4 16.67% 240000000250
13:01-17:00 8 33.33% 00120350375125
17:01-20:00 6 25% 120120233.33125125
20:01-24:00 4 16.67% 120240116.670000
Total 24 100% 5100%5100%6100%4100%4100%
1. Was there proper sign to the Lube changing bay?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
2. Was the lube changing area clean and organized?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
3. Was there any oil leaking and falling on to the floor of the lube bay ?    
Yes 1 4.17% 00000000125
No 23 95.83% 5100510061004100375
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
Oil on the floor 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
There was no any leaking of oil. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
4. Were the waiting area and table clean?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
5. Was the television in the waiting room working?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
6. Was the board displaying complimentary services neat and clean?    
Yes 21 87.5% 510048061002504100
N.A. 3 12.5% 001200025000
Total 24 100% 5100%5100%6100%4100%4100%
7. Was there any delay in approaching customers?    
No 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?..    
Yes 17 70.83% 3605100466.67375250
No 7 29.17% 24000233.33125250
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
NO GREETINGS 1 4.17% 0 0% 0 0% 1 16.67% 0 0% 0 0%
No greetings or did not wish 5 20.83% 1 20% 0 0% 1 16.67% 1 25% 2 50%
There was no any greeting by staff. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
9. Did he guide your vehicle for positioning at the stopper and asked you to switch the engine off?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
10. When asked by customer, was the attendant knowledgeable of different grades of oil, filters and their relative benefits?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
11. Did he offer the waiting area to you?    
Yes 18 75% 4805100583.33250250
No 6 25% 12000116.67250250
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
DID NOT OFFER 2 8.33% 0 0% 0 0% 0 0% 1 25% 1 25%
Did not offer waiting area 3 12.5% 0 0% 0 0% 1 16.67% 1 25% 1 25%
Staff did not offer me to sit in the waiting area. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
12. Did the staff thank you as you were leaving?    
Yes 14 58.33% 240480583.33125250
No 10 41.67% 360120116.67375250
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
DID NOT SAY ANYTHING 3 12.5% 0 0% 1 20% 0 0% 1 25% 1 25%
Did not say anything 1 4.17% 0 0% 0 0% 1 16.67% 0 0% 0 0%
No farewell greeting or no thank you when leaving 5 20.83% 2 40% 0 0% 0 0% 2 50% 1 25%
There was no farewell greeting by staff. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
13. Was the uniform of the attendant neat and tidy?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
14. Was the attendant wearing visible nametag?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
Could not read the name or not clear or not visible or small letters so not visible 1 4.17% 0 0% 1 20% 0 0% 0 0% 0 0%
I can't read it 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
WAS WEARING A JACKET SO COULD NOT READ THE NAME. 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
لا استطيع قراءة الاسم 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
15. Was he able to communicate with customer ?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
16. Was staff courteous / friendly?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
17. Did attendant check whether you need top up or complete oil change?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
18. Did attendant check with you whether only oil is to be changed or oil with filter?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
19. Did he check using gauge the quantity required to be topped up and informed you?    
Yes 22 91.67% 480480610041004100
Total 22 100% 4100%4100%6100%4100%4100%
20. Did the attendant check for oil leakages under your car from filter and drain bolt?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
21. Did the attendant drain the used oil completely from your car?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
22. Did he ask whether you want the engine to be flushed and did it if you agreed?    
Yes 23 95.83% 4805100610041004100
No 1 4.17% 12000000000
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
Staff did not do either one. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
23. Did the attendant fill the correct grade as you requested?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
24. Did he request you to start engine and leave it running for one and a half minutes?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
25. Did the attendant ensure that the carter bolt is tightened and there are no leaks?    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31a. Battery Water top up    
Yes 22 91.67% 480480610041004100
N.A. 2 8.33% 120120000000
Total 24 100% 5100%5100%6100%4100%4100%
31b. Coolant Water top up    
Yes 21 87.5% 48048061003754100
No 1 4.17% 00000012500
N.A. 2 8.33% 120120000000
Total 24 100% 5100%5100%6100%4100%4100%
31c. Auto Transmission Fluid top up    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31d. Brake Fluid top up    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31e. Gear Oil top up    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31f. Air filter cleaning    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31g. Wiper Water top up    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
31h. Clean engine using air gun    
Yes 24 100% 51005100610041004100
Total 24 100% 5100%5100%6100%4100%4100%
27. Were any of your questions related to lube change answered?    
Yes 20 83.33% 51005100583.33375250
N.A. 4 16.67% 0000116.67125250
Total 24 100% 5100%5100%6100%4100%4100%
28. Did the staff place the mileage sticker in the car ?    
Yes 22 91.67% 480510061004100375
No 2 8.33% 120000000125
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
NO STICKER WAS PUT 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
Staff did not place the mileage sticker. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
29. Were you offered a receipt voluntarily?    
Yes 16 66.67% 360480583.33250250
No 7 29.17% 24000116.67250250
N.A. 1 4.17% 00120000000
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
I asked staff to provide the receipt as he did not 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
I had to ask for the reciept 5 20.83% 0 0% 0 0% 1 16.67% 2 50% 2 50%
لم يعرض علي وصل استلام 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
30a. Were they adequately stocked with all necessary supplies such as soap?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
30b. Were they adequately stocked with all necessary supplies such as toilet tissue?    
Yes 12 50% 120360350250375
No 5 20.83% 24000233.3312500
Total 17 100% 3100%3100%5100%3100%3100%
Comments    
No Tissues 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
No tissues 4 16.67% 1 20% 0 0% 2 33.33% 1 25% 0 0%
30c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist)    
Yes 3 12.5% 12000116.6712500
N.A. 14 58.33% 240360466.67250375
Total 17 100% 3100%3100%5100%3100%3100%
31a. Were sinks clean?    
Yes 16 66.67% 360360466.67375375
No 1 4.17% 0000116.670000
Total 17 100% 3100%3100%5100%3100%3100%
Comments    
There was sand or dust 1 4.17% 0 0% 0 0% 1 16.67% 0 0% 0 0%
31b. Were mirrors clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
31c. Were hand dryers clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
31d. Were dispensers clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
31e. Were toilets and urinals clean?    
Yes 16 66.67% 360360466.67375375
No 1 4.17% 0000116.670000
Total 17 100% 3100%3100%5100%3100%3100%
Comments    
Urinal was dirty 1 4.17% 0 0% 0 0% 1 16.67% 0 0% 0 0%
32a. Were doors clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
32b. Were walls clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
32c. Were ceiling clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
32d. Were vents clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
32e. Were floors clean?    
Yes 13 54.17% 360360466.67250125
No 4 16.67% 0000116.67125250
Total 17 100% 3100%3100%5100%3100%3100%
Comments    
WATER ON FLOOR 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
Water on the floor 3 12.5% 0 0% 0 0% 1 16.67% 1 25% 1 25%
32f. Were baseboards clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
32g. Were grout clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
33a. Were trash containers clean?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
33b. Were trash containers not overflowing?    
Yes 17 70.83% 360360583.33375375
Total 17 100% 3100%3100%5100%3100%3100%
34. Was the restroom smelling clean & fresh (without any offensive odor) ?    
Yes 22 91.67% 51005100583.333754100
No 2 8.33% 0000116.6712500
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
Bad smell 2 8.33% 0 0% 0 0% 1 16.67% 1 25% 0 0%
35. Were all the facilities inside the restroom in good working condition ?    
Yes 23 95.83% 4805100610041004100
No 1 4.17% 12000000000
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
Hand dryer was not working. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%
36. Was the Mosque premises clean ?    
Yes 6 25% 240120233.3300125
N.A. 18 75% 360480466.674100375
Total 24 100% 5100%5100%6100%4100%4100%
Comments    
No mosque 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
OVER ALL COMMENTS    
CSA HAD A NAME TAG BUT COULD NOT READ THE NAME BECAUSE HE WAS WEARING A JACKET 1 4.17% 0 0% 0 0% 0 0% 0 0% 1 25%
Staff did not offer me the receipt but when I asked him receipt than he provide me one paper & asked me to take the receipt from C Store. My suggestion is staff should give full service to customer as customer should not feel bad. Staff should also greet to customers. 1 4.17% 1 20% 0 0% 0 0% 0 0% 0 0%