Company: Adnoc
Filter: Company: Adnoc + Service: Lube + Site Manager Number: 907919
Sample Size: 20
| Questions | Total Samples | 940-Central District-Near Police Stn. | 936-Market-Shk.Zayed Rd | 757-Industrial Mazayed-Near CocaCola | 945 Mazyed(Near Check Post) | |||||
| Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | Abs | Percentage | |
| Language | ||||||||||
| ar | 12 | 60% | 2 | 40 | 3 | 60 | 4 | 80 | 3 | 60 |
| en | 8 | 40% | 3 | 60 | 2 | 40 | 1 | 20 | 2 | 40 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Company | ||||||||||
| Adnoc | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Shopper ID | ||||||||||
| 11 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 12 | 2 | 10% | 0 | 0 | 2 | 40 | 0 | 0 | 0 | 0 |
| 113 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 114 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 126 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 142 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 147 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 150 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 154 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 1015 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 1023 | 2 | 10% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| 1030 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 1031 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 1032 | 2 | 10% | 0 | 0 | 1 | 20 | 1 | 20 | 0 | 0 |
| 1062 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2031 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Serial No | ||||||||||
| 0227 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 0231 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 0241 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 0258 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 0261 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 0272 | 1 | 5% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| 0275 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 0278 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 0279 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 0282 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 0293 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 0300 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 0511 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 0516 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 173 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 205 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 272 | 1 | 5% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| 291 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 33 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 682 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| Total | 20 | 100% | 6 | 100% | 6 | 100% | 5 | 100% | 5 | 100% |
| Operator Code | ||||||||||
| 6 | 30% | 2 | 40 | 2 | 40 | 1 | 20 | 1 | 20 | |
| 3409 | 2 | 10% | 1 | 20 | 0 | 0 | 0 | 0 | 1 | 20 |
| 5051 | 12 | 60% | 2 | 40 | 3 | 60 | 4 | 80 | 3 | 60 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Emirate | ||||||||||
| Al Ain | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Site ID | ||||||||||
| 5 | 5 | 25% | 0 | 0 | 0 | 0 | 5 | 100 | 0 | 0 |
| 130 | 5 | 25% | 0 | 0 | 5 | 100 | 0 | 0 | 0 | 0 |
| 134 | 5 | 25% | 5 | 100 | 0 | 0 | 0 | 0 | 0 | 0 |
| 137 | 5 | 25% | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Number of Staff | ||||||||||
| 1 | 8 | 40% | 0 | 0 | 2 | 40 | 2 | 40 | 4 | 80 |
| 2 | 10 | 50% | 4 | 80 | 2 | 40 | 3 | 60 | 1 | 20 |
| 3 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 8 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| CSA Name | ||||||||||
| ABDUL BASHER | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| ABDULLA NAIJA | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| ANEESH V | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| ANISH | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| AZGAR | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Charlee M | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| DEDDYDWI ARYANLED | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| MODARA ACHARIGA PRASAD | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| MODRA ACHRIAGI PRASUO | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| MOHD ASHRAF | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| PINTO | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| SHANAID KARIVADAN | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| SUNEER | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| Unclear | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| YOUSUF | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| YUSUF | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Yousuf | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| ZAKARIA | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| azez | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| cant read | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| CSA Number | ||||||||||
| 12 | 60% | 3 | 60 | 3 | 60 | 3 | 60 | 3 | 60 | |
| -- | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 5893 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 6658 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 8109 | 2 | 10% | 0 | 0 | 0 | 0 | 1 | 20 | 1 | 20 |
| 8216 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 9076 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| None | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Gender | ||||||||||
| Male | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Height | ||||||||||
| Tall | 3 | 15% | 2 | 40 | 0 | 0 | 1 | 20 | 0 | 0 |
| Medium | 15 | 75% | 3 | 60 | 3 | 60 | 4 | 80 | 5 | 100 |
| Short | 2 | 10% | 0 | 0 | 2 | 40 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Built | ||||||||||
| Thin | 2 | 10% | 1 | 20 | 0 | 0 | 1 | 20 | 0 | 0 |
| Medium | 18 | 90% | 4 | 80 | 5 | 100 | 4 | 80 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Spectacles | ||||||||||
| No | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Beard | ||||||||||
| Yes | 4 | 20% | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 80 |
| No | 16 | 80% | 5 | 100 | 5 | 100 | 5 | 100 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Mustache | ||||||||||
| Yes | 8 | 40% | 2 | 40 | 1 | 20 | 1 | 20 | 4 | 80 |
| No | 12 | 60% | 3 | 60 | 4 | 80 | 4 | 80 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Ethnic Groups | ||||||||||
| Filipino | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Indian | 16 | 80% | 5 | 100 | 3 | 60 | 4 | 80 | 4 | 80 |
| Others | 2 | 10% | 0 | 0 | 1 | 20 | 0 | 0 | 1 | 20 |
| Philipino | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Other Ethnic Groups | ||||||||||
| 19 | 95% | 5 | 100 | 4 | 80 | 5 | 100 | 5 | 100 | |
| INDONESIA | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Date | ||||||||||
| 2011-09-23 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-04 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-13 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-18 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-23 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2011-12-24 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-02-27 | 2 | 10% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-02-28 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-03-01 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-03-21 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-04-17 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-07 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-06-17 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-28 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-06-29 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-09-10 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-09-11 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-10-04 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-10-05 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Amount | ||||||||||
| 42.00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 49.00 | 2 | 10% | 0 | 0 | 0 | 0 | 2 | 40 | 0 | 0 |
| 63.00 | 2 | 10% | 1 | 20 | 0 | 0 | 1 | 20 | 0 | 0 |
| 68.00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 69.50 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 70.00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 74.00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 77.20 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 78.00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 81.00 | 2 | 10% | 0 | 0 | 0 | 0 | 1 | 20 | 1 | 20 |
| 82.00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 88.00 | 2 | 10% | 1 | 20 | 0 | 0 | 0 | 0 | 1 | 20 |
| 89.00 | 2 | 10% | 0 | 0 | 1 | 20 | 1 | 20 | 0 | 0 |
| 112.00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 132.00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Number of Vehicles | ||||||||||
| 0 | 4 | 20% | 0 | 0 | 0 | 0 | 2 | 40 | 2 | 40 |
| 1 | 6 | 30% | 2 | 40 | 2 | 40 | 0 | 0 | 2 | 40 |
| 2 | 7 | 35% | 2 | 40 | 2 | 40 | 2 | 40 | 1 | 20 |
| 3 | 2 | 10% | 0 | 0 | 1 | 20 | 1 | 20 | 0 | 0 |
| 16 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Time In | ||||||||||
| 2011-09-23 07:10:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-04 09:10:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-13 20:40:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-18 14:10:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-23 14:15:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2011-12-24 12:00:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-02-27 10:30:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-02-27 11:30:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-02-28 11:00:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-03-01 21:25:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-03-21 19:45:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-04-17 19:35:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-07 16:15:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-06-17 10:50:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-28 21:05:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-06-29 13:42:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-09-10 16:57:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-09-11 14:28:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-10-04 13:53:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-10-05 20:37:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Time Out | ||||||||||
| 2011-09-23 08:13:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-04 09:44:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2011-10-13 21:21:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-18 14:23:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2011-10-23 15:11:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2011-12-24 12:36:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-02-27 10:53:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-02-27 12:00:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-02-28 11:18:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-03-01 21:57:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-03-21 20:11:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-04-17 20:11:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-07 16:40:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-06-17 11:18:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-06-28 21:33:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| 2012-06-29 13:59:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-09-10 17:16:00 | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| 2012-09-11 14:41:00 | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| 2012-10-04 14:05:00 | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2012-10-05 20:58:00 | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Time of Visit | ||||||||||
| 07:00-10:00 | 2 | 10% | 2 | 40 | 0 | 0 | 0 | 0 | 0 | 0 |
| 10:01-13:00 | 5 | 25% | 1 | 20 | 1 | 20 | 0 | 0 | 3 | 60 |
| 13:01-17:00 | 7 | 35% | 2 | 40 | 1 | 20 | 3 | 60 | 1 | 20 |
| 17:01-20:00 | 2 | 10% | 0 | 0 | 0 | 0 | 1 | 20 | 1 | 20 |
| 20:01-24:00 | 4 | 20% | 0 | 0 | 3 | 60 | 1 | 20 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 1. Was there proper sign to the Lube changing bay? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 2. Was the lube changing area clean and organized? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 3. Was there any oil leaking and falling on to the floor of the lube bay ? | ||||||||||
| Yes | 2 | 10% | 1 | 20 | 0 | 0 | 1 | 20 | 0 | 0 |
| No | 18 | 90% | 4 | 80 | 5 | 100 | 4 | 80 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 4. Were the waiting area and table clean? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 5. Was the television in the waiting room working? | ||||||||||
| Yes | 19 | 95% | 4 | 80 | 5 | 100 | 5 | 100 | 5 | 100 |
| No | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 6. Was the board displaying complimentary services neat and clean? | ||||||||||
| Yes | 15 | 75% | 4 | 80 | 4 | 80 | 3 | 60 | 4 | 80 |
| N.A. | 5 | 25% | 1 | 20 | 1 | 20 | 2 | 40 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| I did not find the complimentary board. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| No complimentary board or no display board | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 7. Was there any delay in approaching customers? | ||||||||||
| Yes | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| No | 19 | 95% | 4 | 80 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?.. | ||||||||||
| Yes | 14 | 70% | 5 | 100 | 2 | 40 | 3 | 60 | 4 | 80 |
| No | 6 | 30% | 0 | 0 | 3 | 60 | 2 | 40 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| I was not greeted by staff. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| NORMAL BUT NO GREETINGS | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| NORMAL EXPRESSION BUT DID NOT GREET | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| No greetings or did not wish | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Normal but no greetings | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| Normal without any expressions | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 9. Did he guide your vehicle for positioning at the stopper and asked you to switch the engine off? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 10. When asked by customer, was the attendant knowledgeable of different grades of oil, filters and their relative benefits? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 11. Did he offer the waiting area to you? | ||||||||||
| Yes | 15 | 75% | 4 | 80 | 3 | 60 | 4 | 80 | 4 | 80 |
| No | 5 | 25% | 1 | 20 | 2 | 40 | 1 | 20 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT OFFER | 2 | 10% | 1 | 20% | 0 | 0% | 1 | 20% | 0 | 0% |
| Did not offer waiting area | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| Staff did not offer me to sit at waiting area. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 12. Did the staff thank you as you were leaving? | ||||||||||
| Yes | 13 | 65% | 5 | 100 | 2 | 40 | 2 | 40 | 4 | 80 |
| No | 7 | 35% | 0 | 0 | 3 | 60 | 3 | 60 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| DID NOT SAY ANYTHING | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Did not say anything | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| No farewell greeting or no thank you when leaving | 2 | 10% | 0 | 0% | 1 | 20% | 1 | 20% | 0 | 0% |
| Staff did not say anything while leaving. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 13. Was the uniform of the attendant neat and tidy? | ||||||||||
| Yes | 19 | 95% | 5 | 100 | 5 | 100 | 4 | 80 | 5 | 100 |
| No | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| UNIFORM WAS DIRTY | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 14. Was the attendant wearing visible nametag? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| Could not read the name or not clear or not visible or small letters so not visible | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| could not read the name | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 15. Was he able to communicate with customer ? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 16. Was staff courteous / friendly? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 17. Did attendant check whether you need top up or complete oil change? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 18. Did attendant check with you whether only oil is to be changed or oil with filter? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 19. Did he check using gauge the quantity required to be topped up and informed you? | ||||||||||
| Yes | 19 | 95% | 5 | 100 | 4 | 80 | 5 | 100 | 5 | 100 |
| Total | 19 | 100% | 5 | 100% | 4 | 100% | 5 | 100% | 5 | 100% |
| 20. Did the attendant check for oil leakages under your car from filter and drain bolt? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 21. Did the attendant drain the used oil completely from your car? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 22. Did he ask whether you want the engine to be flushed and did it if you agreed? | ||||||||||
| Yes | 19 | 95% | 5 | 100 | 4 | 80 | 5 | 100 | 5 | 100 |
| No | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| He did not ask me anything about this. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 23. Did the attendant fill the correct grade as you requested? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 24. Did he request you to start engine and leave it running for one and a half minutes? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| He asked me to start the engine but he did not ask me to leave it running for one and a half minutes | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 25. Did the attendant ensure that the carter bolt is tightened and there are no leaks? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31a. Battery Water top up | ||||||||||
| Yes | 18 | 90% | 4 | 80 | 4 | 80 | 5 | 100 | 5 | 100 |
| N.A. | 2 | 10% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31b. Coolant Water top up | ||||||||||
| Yes | 19 | 95% | 4 | 80 | 5 | 100 | 5 | 100 | 5 | 100 |
| N.A. | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31c. Auto Transmission Fluid top up | ||||||||||
| Yes | 19 | 95% | 4 | 80 | 5 | 100 | 5 | 100 | 5 | 100 |
| N.A. | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31d. Brake Fluid top up | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31e. Gear Oil top up | ||||||||||
| Yes | 19 | 95% | 4 | 80 | 5 | 100 | 5 | 100 | 5 | 100 |
| N.A. | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31f. Air filter cleaning | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31g. Wiper Water top up | ||||||||||
| Yes | 19 | 95% | 5 | 100 | 4 | 80 | 5 | 100 | 5 | 100 |
| N.A. | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 31h. Clean engine using air gun | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 27. Were any of your questions related to lube change answered? | ||||||||||
| Yes | 18 | 90% | 4 | 80 | 5 | 100 | 4 | 80 | 5 | 100 |
| N.A. | 2 | 10% | 1 | 20 | 0 | 0 | 1 | 20 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 28. Did the staff place the mileage sticker in the car ? | ||||||||||
| Yes | 19 | 95% | 5 | 100 | 4 | 80 | 5 | 100 | 5 | 100 |
| No | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| Did not put the sticker | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 29. Were you offered a receipt voluntarily? | ||||||||||
| Yes | 12 | 60% | 4 | 80 | 3 | 60 | 2 | 40 | 3 | 60 |
| No | 8 | 40% | 1 | 20 | 2 | 40 | 3 | 60 | 2 | 40 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| HAD TO ASK FOR RECIEPT | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| I HAD TO ASK FOR THE RECIEPT | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| I did not receive the receipt after paying the money, I asked for that | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| I had to ask for the reciept | 4 | 20% | 0 | 0% | 1 | 20% | 2 | 40% | 1 | 20% |
| 30a. Were they adequately stocked with all necessary supplies such as soap? | ||||||||||
| Yes | 13 | 65% | 3 | 60 | 3 | 60 | 3 | 60 | 4 | 80 |
| No | 1 | 5% | 0 | 0 | 0 | 0 | 1 | 20 | 0 | 0 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| Comments | ||||||||||
| No soap | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| 30b. Were they adequately stocked with all necessary supplies such as toilet tissue? | ||||||||||
| Yes | 12 | 60% | 3 | 60 | 3 | 60 | 4 | 80 | 2 | 40 |
| No | 2 | 10% | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 40 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| Comments | ||||||||||
| NO TISSUE | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| No tissues | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 30c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist) | ||||||||||
| Yes | 2 | 10% | 1 | 20 | 1 | 20 | 0 | 0 | 0 | 0 |
| N.A. | 12 | 60% | 2 | 40 | 2 | 40 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 31a. Were sinks clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 31b. Were mirrors clean? | ||||||||||
| Yes | 13 | 65% | 3 | 60 | 3 | 60 | 4 | 80 | 3 | 60 |
| No | 1 | 5% | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 20 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| Comments | ||||||||||
| water spots on the mirror | 1 | 5% | 0 | 0% | 0 | 0% | 0 | 0% | 1 | 20% |
| 31c. Were hand dryers clean? | ||||||||||
| Yes | 13 | 65% | 2 | 40 | 3 | 60 | 4 | 80 | 4 | 80 |
| N.A. | 1 | 5% | 1 | 20 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 31d. Were dispensers clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 31e. Were toilets and urinals clean? | ||||||||||
| Yes | 13 | 65% | 3 | 60 | 2 | 40 | 4 | 80 | 4 | 80 |
| No | 1 | 5% | 0 | 0 | 1 | 20 | 0 | 0 | 0 | 0 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32a. Were doors clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32b. Were walls clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32c. Were ceiling clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32d. Were vents clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32e. Were floors clean? | ||||||||||
| Yes | 10 | 50% | 3 | 60 | 2 | 40 | 2 | 40 | 3 | 60 |
| No | 4 | 20% | 0 | 0 | 1 | 20 | 2 | 40 | 1 | 20 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| Comments | ||||||||||
| Thete was sand or dust | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Water on the floor | 3 | 15% | 0 | 0% | 1 | 20% | 1 | 20% | 1 | 20% |
| 32f. Were baseboards clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 32g. Were grout clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 33a. Were trash containers clean? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 33b. Were trash containers not overflowing? | ||||||||||
| Yes | 14 | 70% | 3 | 60 | 3 | 60 | 4 | 80 | 4 | 80 |
| Total | 14 | 100% | 3 | 100% | 3 | 100% | 4 | 100% | 4 | 100% |
| 34. Was the restroom smelling clean & fresh (without any offensive odor) ? | ||||||||||
| Yes | 17 | 85% | 5 | 100 | 3 | 60 | 4 | 80 | 5 | 100 |
| No | 3 | 15% | 0 | 0 | 2 | 40 | 1 | 20 | 0 | 0 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| Bad smell | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| There was some smell. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| 35. Were all the facilities inside the restroom in good working condition ? | ||||||||||
| Yes | 20 | 100% | 5 | 100 | 5 | 100 | 5 | 100 | 5 | 100 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| 36. Was the Mosque premises clean ? | ||||||||||
| Yes | 8 | 40% | 1 | 20 | 2 | 40 | 1 | 20 | 4 | 80 |
| N.A. | 12 | 60% | 4 | 80 | 3 | 60 | 4 | 80 | 1 | 20 |
| Total | 20 | 100% | 5 | 100% | 5 | 100% | 5 | 100% | 5 | 100% |
| Comments | ||||||||||
| NO MOSQUE | 1 | 5% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |
| No mosque | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| OVER ALL COMMENTS | ||||||||||
| It is a very old station and so the toilet. | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| No mosque | 1 | 5% | 0 | 0% | 0 | 0% | 1 | 20% | 0 | 0% |
| Staff did his job properly as he informed me about the wiper water pipe was broken & gear oil also to be change. | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| Urnial was dirty and there was bad smell | 1 | 5% | 0 | 0% | 1 | 20% | 0 | 0% | 0 | 0% |
| WAITING AREA WAS USED AS MOSQUE | 1 | 5% | 1 | 20% | 0 | 0% | 0 | 0% | 0 | 0% |