Company: Adnoc

Filter: Company: Adnoc + Service: Fuel + Site Manager Number: 1177

Sample Size:  18

Questions Total Samples Quarter 1 Quarter 2 Quarter 3 Quarter 4
  Abs Percentage Abs Percentage Abs Percentage Abs Percentage Abs Percentage
Language                    
ar 9 50% 4 66.67% 2 50% 1 33.33% 2 40%
en 9 50% 2 33.33% 2 50% 2 66.67% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Company                    
Adnoc 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Shopper ID                    
128 3 16.67% 3 50% 0 0% 0 0% 0 0%
134 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
147 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
150 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
158 1 5.56% 0 0% 0 0% 0 0% 1 20%
162 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
261 1 5.56% 0 0% 0 0% 0 0% 1 20%
1030 1 5.56% 0 0% 1 25% 0 0% 0 0%
1061 1 5.56% 0 0% 0 0% 0 0% 1 20%
1064 2 11.11% 0 0% 1 25% 1 33.33% 0 0%
2014 1 5.56% 0 0% 1 25% 0 0% 0 0%
2021 1 5.56% 0 0% 1 25% 0 0% 0 0%
2027 1 5.56% 0 0% 0 0% 0 0% 1 20%
2028 2 11.11% 0 0% 0 0% 1 33.33% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Serial No                    
0232 1 5.56% 0 0% 1 25% 0 0% 0 0%
0235 1 5.56% 0 0% 1 25% 0 0% 0 0%
0236 2 11.11% 0 0% 1 25% 1 33.33% 0 0%
0239 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
0240 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
0246 1 5.56% 0 0% 0 0% 0 0% 1 20%
0247 1 5.56% 0 0% 0 0% 0 0% 1 20%
0248 1 5.56% 0 0% 1 25% 0 0% 0 0%
0250 1 5.56% 0 0% 0 0% 0 0% 1 20%
0251 1 5.56% 0 0% 0 0% 0 0% 1 20%
0349 1 5.56% 0 0% 0 0% 0 0% 1 20%
120 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
25 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
431 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
432 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
644 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
736 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Operator Code                    
2 11.11% 2 33.33% 0 0% 0 0% 0 0%
15 2 11.11% 2 33.33% 0 0% 0 0% 0 0%
172 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
3409 3 16.67% 0 0% 0 0% 0 0% 3 60%
5051 5 27.78% 0 0% 2 50% 1 33.33% 2 40%
9001 2 11.11% 0 0% 0 0% 2 66.67% 0 0%
basma 3 16.67% 1 16.67% 2 50% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Emirate                    
Abu Dhabi 10 55.56% 3 50% 3 75% 3 100% 1 20%
Al Ain 8 44.44% 3 50% 1 25% 0 0% 4 80%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Site ID                    
20 6 33.33% 2 33.33% 1 25% 1 33.33% 2 40%
21 7 38.89% 1 16.67% 2 50% 2 66.67% 2 40%
73 5 27.78% 3 50% 1 25% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Number of Staff                    
1 1 5.56% 0 0% 0 0% 0 0% 1 20%
2 7 38.89% 1 16.67% 0 0% 2 66.67% 4 80%
3 5 27.78% 1 16.67% 3 75% 1 33.33% 0 0%
4 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
5 2 11.11% 2 33.33% 0 0% 0 0% 0 0%
6 2 11.11% 1 16.67% 1 25% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
CSA Name                    
ALAN 1 5.56% 0 0% 0 0% 0 0% 1 20%
ALVIN SANGO 1 5.56% 0 0% 1 25% 0 0% 0 0%
ISMAIL PK 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
JUDEE 1 5.56% 0 0% 1 25% 0 0% 0 0%
MOHD 1 5.56% 0 0% 0 0% 0 0% 1 20%
MOHD ASHRAF 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
cant read 3 16.67% 0 0% 0 0% 0 0% 3 60%
mohmed 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
naseeb 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
ranesh 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
shehab 1 5.56% 0 0% 1 25% 0 0% 0 0%
sougair 1 5.56% 0 0% 1 25% 0 0% 0 0%
thahir 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
رينيش 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
لا استطيع قراءه الاسم 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
نجيب 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
CSA Number                    
16 88.89% 5 83.33% 3 75% 3 100% 5 100%
9241 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
9640 1 5.56% 0 0% 1 25% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Gender                    
Male 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Height                    
Tall 3 16.67% 1 16.67% 1 25% 0 0% 1 20%
Medium 11 61.11% 4 66.67% 2 50% 3 100% 2 40%
Short 4 22.22% 1 16.67% 1 25% 0 0% 2 40%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Built                    
Thin 1 5.56% 0 0% 1 25% 0 0% 0 0%
Medium 15 83.33% 5 83.33% 3 75% 3 100% 4 80%
Fat 2 11.11% 1 16.67% 0 0% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Spectacles                    
Yes 3 16.67% 0 0% 0 0% 1 33.33% 2 40%
No 15 83.33% 6 100% 4 100% 2 66.67% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Beard                    
Yes 7 38.89% 1 16.67% 2 50% 2 66.67% 2 40%
No 11 61.11% 5 83.33% 2 50% 1 33.33% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Mustache                    
Yes 6 33.33% 1 16.67% 1 25% 2 66.67% 2 40%
No 12 66.67% 5 83.33% 3 75% 1 33.33% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Ethnic Groups                    
Filipino 4 22.22% 0 0% 2 50% 0 0% 2 40%
Indian 13 72.22% 5 83.33% 2 50% 3 100% 3 60%
Philipino 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Other Ethnic Groups                    
18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Date                    
2011-09-24 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-09-29 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-30 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-31 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-12-04 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-01-01 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-02-28 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-02-29 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-03-20 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-04-16 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-06-06 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-12 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-23 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-08-30 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-02 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-10 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-13 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-29 1 5.56% 0 0% 0 0% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Amount                    
44.00 1 5.56% 0 0% 0 0% 0 0% 1 20%
47.98 1 5.56% 0 0% 0 0% 0 0% 1 20%
50.00 12 66.67% 5 83.33% 3 75% 1 33.33% 3 60%
51.00 1 5.56% 0 0% 1 25% 0 0% 0 0%
55.00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
60.00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
65.02 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Number of Vehicles                    
0 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
1 2 11.11% 1 16.67% 0 0% 0 0% 1 20%
2 5 27.78% 1 16.67% 1 25% 1 33.33% 2 40%
3 5 27.78% 1 16.67% 1 25% 2 66.67% 1 20%
4 2 11.11% 0 0% 2 50% 0 0% 0 0%
6 1 5.56% 0 0% 0 0% 0 0% 1 20%
14 2 11.11% 2 33.33% 0 0% 0 0% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Time In                    
2011-09-24 21:30:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-09-29 14:20:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-30 18:55:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-31 18:39:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-12-04 07:39:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-01-01 15:00:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-02-28 15:50:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-02-29 13:29:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-03-20 13:23:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-04-16 20:20:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-06-06 08:19:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-12 12:25:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-23 08:40:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-08-30 20:42:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-02 11:04:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-10 08:00:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-13 19:54:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-29 08:50:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Time Out                    
2011-09-24 21:37:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-09-29 14:33:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-30 19:06:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-10-31 18:49:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2011-12-04 07:47:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-01-01 15:12:00 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
2012-02-28 15:55:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-02-29 13:37:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-03-20 13:34:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-04-16 20:29:00 1 5.56% 0 0% 1 25% 0 0% 0 0%
2012-06-06 08:27:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-12 12:34:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-06-23 08:46:00 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
2012-08-30 20:50:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-02 11:10:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-10 08:08:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-13 20:25:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
2012-09-29 08:58:00 1 5.56% 0 0% 0 0% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Time of Visit                    
0 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
07:00-10:00 6 33.33% 1 16.67% 1 25% 2 66.67% 2 40%
10:01-13:00 2 11.11% 0 0% 0 0% 1 33.33% 1 20%
13:01-17:00 3 16.67% 1 16.67% 2 50% 0 0% 0 0%
17:01-20:00 3 16.67% 2 33.33% 0 0% 0 0% 1 20%
20:01-24:00 3 16.67% 1 16.67% 1 25% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
1. Was signage visible from distance of 500 meters and well maintained? Can be included only in first run                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
2. Were lights working and in good condition at the approach?                    
Yes 6 33.33% 3 50% 1 25% 0 0% 2 40%
N.A. 12 66.67% 3 50% 3 75% 3 100% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
3. Were the lights working and in good condition at the forecourt area?                    
Yes 6 33.33% 3 50% 1 25% 0 0% 2 40%
N.A. 12 66.67% 3 50% 3 75% 3 100% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
4. Was filling area / forecourt clean and tidy?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
5. Were the driveway and forecourt free of potholes and well maintained?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
6. Was there any delay in approaching customers at the fuel pump                    
Yes 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
No 17 94.44% 5 83.33% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Comments                    
لم يتأخر 2 11.11% 2 33.33% 0 0% 0 0% 0 0%
7. Did the staff approach the driver side of the vehicle?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
8. Were you greeted in a friendly manner (pleasant feeling)? If no, please describe behavior: Was it arrogant, without any expression, normal etc?.                    
Yes 13 72.22% 5 83.33% 2 50% 3 100% 3 60%
No 5 27.78% 1 16.67% 2 50% 0 0% 2 40%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Comments                    
NO GREETINGS 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
NORMAL BUT DID NOT WISH. 1 5.56% 0 0% 1 25% 0 0% 0 0%
NORMAL BUT NO GREETINGS 1 5.56% 0 0% 1 25% 0 0% 0 0%
No greetings or did not wish 2 11.11% 0 0% 0 0% 0 0% 2 40%
9. Did they request customers to quit smoking?                    
N.A. 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
10. Did the staff thank you as you were leaving?                    
Yes 13 72.22% 5 83.33% 3 75% 2 66.67% 3 60%
No 5 27.78% 1 16.67% 1 25% 1 33.33% 2 40%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Comments                    
DID NOT SAY ANYTHING 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
No farewell greeting or no thank you when leaving 3 16.67% 0 0% 0 0% 1 33.33% 2 40%
11. Was the filling staff presentable and well groomed?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
12. Was he able to communicate with customer?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
13. Was the attendant wearing visible nametag?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Comments                    
COULD NOT READ THE NAME 1 5.56% 0 0% 1 25% 0 0% 0 0%
Could not read the name or not clear or not visible or small letters so not visible 3 16.67% 0 0% 0 0% 0 0% 3 60%
shehab 1 5.56% 0 0% 1 25% 0 0% 0 0%
سوجير 1 5.56% 0 0% 1 25% 0 0% 0 0%
14. Was staff courteous / friendly?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
15. Did he follow the instructions on the Rahal (Fuel Card)?                    
N.A. 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
16. Did he confirm and repeat amount and type of fuel?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
17. Did he fuel as per customer?s instructions - Dhs?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
18. Did he offer to clean windscreen voluntarily? (front & back)                    
Yes 13 72.22% 4 66.67% 2 50% 3 100% 4 80%
No 5 27.78% 2 33.33% 2 50% 0 0% 1 20%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
Comments                    
DID NOT CLEAN THE WINDSCREEN 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
DID NOT CLEAN WINDSCREEN 1 5.56% 1 16.67% 0 0% 0 0% 0 0%
DID NOT OFFER 1 5.56% 0 0% 1 25% 0 0% 0 0%
Did not offer to clean the windscreen. 1 5.56% 0 0% 0 0% 0 0% 1 20%
19. Were you charged the correct amount?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
20. Were you given correct change?                    
Yes 15 83.33% 6 100% 3 75% 1 33.33% 5 100%
N.A. 3 16.67% 0 0% 1 25% 2 66.67% 0 0%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
21. Did he provide information about any promotions at Service Station? (only in case of active promotion)                    
N.A. 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
22a. Were they adequately stocked with all necessary supplies such as soap?                    
Yes 11 61.11% 0 0% 4 100% 2 66.67% 5 100%
No 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
Comments                    
No soap 1 5.56% 0 0% 0 0% 1 33.33% 0 0%
22b. Were they adequately stocked with all necessary supplies such as toilet tissue?                    
Yes 9 50% 0 0% 3 75% 2 66.67% 4 80%
No 3 16.67% 0 0% 1 25% 1 33.33% 1 20%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
Comments                    
NO TISSUES 1 5.56% 0 0% 1 25% 0 0% 0 0%
No tissues 2 11.11% 0 0% 0 0% 1 33.33% 1 20%
22c. Were they adequately stocked with all necessary supplies such as paper towels? (paper towels are not required where fully operational hand dryers exist)                    
Yes 3 16.67% 0 0% 3 75% 0 0% 0 0%
N.A. 9 50% 0 0% 1 25% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
23a. Were sinks clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
23b. Were mirrors clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
23c. Were hand dryers clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
23d. Were dispensers clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
23e. Were toilets and urinals clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24a. Were doors clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24b. Were walls clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24c. Were ceiling clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24d. Were vents clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24e. Were floors clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24f. Were baseboards clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
24g. Were grout clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
25a. Were trash containers clean?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
25b. Were trash containers not overflowing?                    
Yes 12 66.67% 0 0% 4 100% 3 100% 5 100%
Total 12 100% 0 100% 4 100% 3 100% 5 100%
26. Was the restroom smelling clean & fresh (without any offensive odor) ?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
27. Were all the facilities inside the restroom in good working condition ?                    
Yes 18 100% 6 100% 4 100% 3 100% 5 100%
Total 18 100% 6 100% 4 100% 3 100% 5 100%
28. Was the Mosque premises clean ?                    
Yes 10 55.56% 3 50% 2 50% 3 100% 2 40%
N.A. 8 44.44% 3 50% 2 50% 0 0% 3 60%
Total 18 100% 6 100% 4 100% 3 100% 5 100%