Bank Name | Region | Overall scores, averaged by bank (by focus area) | Overall Average | |||
Branch Presentation | Greeting | Staff Capability | Timeless | |||
Bank Dhofar | SHARQIYA | 77 | 43 | 54 | 67 | 63 | MUSCAT NORTH | 81 | 48 | 62 | 67 | 69 | MUSCAT SOUTH | 83 | 49 | 53 | 67 | 66 | DHOFAR | 91 | 40 | 79 | 73 | 77 | DAKHLIYA & DHAHIRA | 82 | 59 | 60 | 75 | 71 | BATINAH & BURAIMI | 78 | 40 | 55 | 58 | 63 |
Bank Muscat | SHARQIYA | 94 | 52 | 87 | 17 | 80 | MUSCAT NORTH | 88 | 40 | 47 | 44 | 65 | MUSCAT SOUTH | 88 | 67 | 78 | 67 | 80 | DHOFAR | 94 | 67 | 83 | 33 | 82 | DAKHLIYA & DHAHIRA | 88 | 57 | 38 | 67 | 68 | BATINAH & BURAIMI | 81 | 71 | 70 | 17 | 72 |
National Bank of Oman | SHARQIYA | 47 | 43 | 44 | 33 | 45 | MUSCAT NORTH | 79 | 38 | 33 | 44 | 57 | MUSCAT SOUTH | 79 | 62 | 83 | 50 | 75 | DHOFAR | 82 | 29 | 90 | 33 | 71 | DAKHLIYA & DHAHIRA | 88 | 62 | 38 | 67 | 69 | BATINAH & BURAIMI | 76 | 33 | 67 | 83 | 66 |
HSBC-OIB | SHARQIYA | MUSCAT NORTH | 92 | 60 | 72 | 56 | 79 | MUSCAT SOUTH | 76 | 64 | 80 | 33 | 73 | DHOFAR | 81 | 43 | 93 | 0 | 75 | DAKHLIYA & DHAHIRA | 94 | 81 | 86 | 100 | 89 | BATINAH & BURAIMI | 71 | 24 | 60 | 33 | 57 |
Bank Sohar | SHARQIYA | 82 | 71 | 80 | 33 | 77 | MUSCAT NORTH | 91 | 33 | 85 | 75 | 77 | MUSCAT SOUTH | 86 | 52 | 65 | 60 | 72 | DHOFAR | 88 | 38 | 67 | 50 | 71 | DAKHLIYA & DHAHIRA | 94 | 52 | 31 | 50 | 64 | BATINAH & BURAIMI | 75 | 24 | 50 | 50 | 56 |
Oman Arab bank | SHARQIYA | MUSCAT NORTH | 82 | 49 | 61 | 56 | 68 | MUSCAT SOUTH | 82 | 62 | 62 | 33 | 70 | DHOFAR | 82 | 38 | 80 | 33 | 71 | DAKHLIYA & DHAHIRA | 88 | 71 | 30 | 67 | 67 | BATINAH & BURAIMI | 76 | 43 | 83 | 17 | 69 |
Ahli Bank | SHARQIYA | 76 | 57 | 53 | 100 | 67 | MUSCAT NORTH | 82 | 43 | 60 | 22 | 66 | MUSCAT SOUTH | 94 | 33 | 63 | 83 | 73 | DHOFAR | 100 | 43 | 80 | 67 | 81 | DAKHLIYA & DHAHIRA | 88 | 43 | 50 | 100 | 69 | BATINAH & BURAIMI | 82 | 67 | 93 | 33 | 81 |