| Bank Name | Overall scores, averaged by bank (by focus area) | Overall Average | |||
| Branch Presentation | Greeting | Staff Capability | Timeless | ||
| ABC Bank | 83 | 47 | 60 | 67 | 68 |
| XYZ Bank | 88 | 38 | 44 | 33 | 65 |
| NBB Bank | 91 | 33 | 57 | 33 | 68 |
| HXXX Bank | 82 | 48 | 59 | 17 | 67 |
| SSSS Bank | 94 | 81 | 37 | 33 | 73 |