Survey Type: Teller ServiceCustomer ServiceContact Center  Quater: Quarter 4Quarter 3Quarter 2Quarter 1 Branch: AllMain - Seef TowerZinjMuharraqBusaiteenRiffaGudaibiyaManamaBahrain MallIsa TownUm Al-HassamAradSalmabadSanadBudaiyaWest Riffa BranchAl Hamalah BranchRiffa Ladies  Time: All08:00am - 09:30am09:31am - 11:00am11:01am - 13:00pm13:01pm - 15:00pm15:01pm - 19:00pm Reports: Select Report Data for Selected Quarter Branch Wise Report Summary by Day of Week     ID Serial No Shopper Bank Visited Branch Name Date of visit Greeting / Welcome Product Materials Service Quality Service Handling Cleanliness Maintenance Total Status 1 344 00049 66 ITHMAAR BANK Gudaibiya 2015-05-11 84 100 80 100 100 75 89 A2 2 351 00070 71 ITHMAAR BANK Budaiya 2015-05-18 84 100 75 100 100 75 89 A2 3 389 00138 67 ITHMAAR BANK Busaiteen 2015-06-01 68 63 100 0 100 75 81 A2 4 413 00197 66 ITHMAAR BANK Sanad 2015-06-09 88 100 80 100 100 75 90 A2 5 334 00020 66 ITHMAAR BANK Um Al-Hassam 2015-05-04 84 100 80 100 100 100 92 A2 6 336 00012 85 ITHMAAR BANK Al Hamalah Branch 2015-04-28 100 100 75 100 100 100 97 A2 7 335 00019 67 ITHMAAR BANK Sanad 2015-05-04 84 100 100 100 100 100 94 A2 8 337 00011 61 ITHMAAR BANK Al Hamalah Branch 2015-04-28 91 100 80 50 83 100 86 A2 9 338 00010 80 ITHMAAR BANK Muharraq 2015-04-28 84 63 75 100 83 100 83 A2 10 339 00029 85 ITHMAAR BANK Zinj 2015-05-10 84 100 100 0 100 100 94 A2 11 340 00027 61 ITHMAAR BANK Isa Town 2015-05-06 100 63 80 100 100 100 93 A2 12 341 00032 9 ITHMAAR BANK Salmabad 2015-05-05 100 63 100 100 100 100 96 A2 13 342 00043 66 ITHMAAR BANK West Riffa Branch 2015-05-10 100 100 80 0 100 100 97 A2 14 343 00044 66 ITHMAAR BANK Zinj 2015-05-07 82 100 80 50 89 100 85 A2 15 405 00193 61 ITHMAAR BANK Main - Seef Tower 2015-06-11 100 100 80 50 89 100 91 A2 16 345 00050 66 ITHMAAR BANK Um Al-Hassam 2015-05-11 84 100 75 0 100 100 91 A2 17 346 00051 63 ITHMAAR BANK Sanad 2015-05-11 84 100 75 0 100 100 91 A2 18 347 00033 63 ITHMAAR BANK Manama 2015-05-06 84 100 80 100 100 100 92 A2 19 348 00035 85 ITHMAAR BANK Riffa Ladies 2015-05-06 100 63 80 100 89 100 90 A2 20 349 00057 61 ITHMAAR BANK Riffa 2015-05-14 100 63 80 100 100 100 93 A2 21 350 00058 80 ITHMAAR BANK Budaiya 2015-05-14 100 100 67 50 89 100 90 A2 22 352 00052 86 ITHMAAR BANK Riffa Ladies 2015-05-12 100 100 75 100 89 100 94 A2 23 353 00054 66 ITHMAAR BANK Salmabad 2015-05-12 88 100 80 0 72 100 86 A2 24 354 00061 66 ITHMAAR BANK Arad 2015-05-13 64 100 80 0 100 100 85 A2 25 355 00062 67 ITHMAAR BANK Muharraq 2015-05-14 100 63 75 0 100 100 93 A2 26 356 00063 66 ITHMAAR BANK Main - Seef Tower 2015-05-14 88 100 80 100 100 100 93 A2 27 357 00064 86 ITHMAAR BANK Manama 2015-05-14 68 100 75 100 100 100 86 A2 28 358 00065 67 ITHMAAR BANK Main - Seef Tower 2015-05-17 84 63 80 100 100 100 88 A2 29 359 00066 66 ITHMAAR BANK Main - Seef Tower 2015-05-17 84 100 80 100 100 100 92 A2 30 360 00069 67 ITHMAAR BANK Al Hamalah Branch 2015-05-18 84 100 100 100 100 100 94 A2 31 361 00084 66 ITHMAAR BANK Sanad 2015-05-24 100 63 80 50 100 100 89 A2 32 362 00083 67 ITHMAAR BANK Busaiteen 2015-05-23 84 100 80 100 100 100 92 A2 33 363 00081 67 ITHMAAR BANK Zinj 2015-05-21 84 100 80 50 100 100 88 A2 34 364 00080 66 ITHMAAR BANK Muharraq 2015-05-21 100 100 75 50 100 100 93 A2 35 365 00077 67 ITHMAAR BANK Riffa 2015-05-20 84 100 80 100 100 100 92 A2 36 366 00076 70 ITHMAAR BANK Manama 2015-05-19 84 100 80 100 100 100 92 A2 37 367 00090 80 ITHMAAR BANK Isa Town 2015-05-20 84 63 100 100 83 100 86 A2 38 368 00092 80 ITHMAAR BANK Um Al-Hassam 2015-05-25 84 63 75 0 100 100 87 A2 39 369 00099 67 ITHMAAR BANK Zinj 2015-05-25 68 100 75 0 100 100 85 A2 40 370 00101 66 ITHMAAR BANK Riffa 2015-05-26 84 100 75 100 72 100 84 A2 41 371 00102 67 ITHMAAR BANK Arad 2015-05-26 84 100 75 100 100 100 91 A2 42 372 00103 66 ITHMAAR BANK Sanad 2015-05-27 82 100 75 100 100 100 91 A2 43 373 00104 86 ITHMAAR BANK Al Hamalah Branch 2015-05-27 68 100 75 50 89 100 79 A2 44 374 00107 67 ITHMAAR BANK Salmabad 2015-05-28 100 100 75 100 100 100 97 A2 45 375 00113 67 ITHMAAR BANK Busaiteen 2015-05-30 68 100 75 50 83 100 78 A2 46 376 00115 66 ITHMAAR BANK Busaiteen 2015-05-30 100 100 100 50 100 100 96 A2 47 377 00116 70 ITHMAAR BANK Bahrain Mall 2015-05-30 72 63 80 100 100 100 83 A2 48 378 00119 63 ITHMAAR BANK Bahrain Mall 2015-05-30 88 100 60 0 100 100 86 A2 49 379 00120 86 ITHMAAR BANK Arad 2015-05-30 84 100 100 50 100 100 91 A2 50 380 00124 9 ITHMAAR BANK Budaiya 2015-05-31 64 63 75 100 89 100 78 A2 51 381 00125 70 ITHMAAR BANK Gudaibiya 2015-05-31 100 100 100 100 100 100 100 A2 52 382 00126 86 ITHMAAR BANK Budaiya 2015-05-31 68 63 80 100 100 100 82 A2 53 383 00132 63 ITHMAAR BANK Gudaibiya 2015-05-31 100 100 80 100 100 100 97 A2 54 384 00131 85 ITHMAAR BANK West Riffa Branch 2015-05-31 100 100 100 0 100 100 96 A2 55 385 00130 63 ITHMAAR BANK Riffa 2015-05-31 100 100 100 100 78 100 94 A2 56 386 00134 86 ITHMAAR BANK Main - Seef Tower 2015-05-31 84 100 75 100 100 100 91 A2 57 387 00135 71 ITHMAAR BANK Bahrain Mall 2015-05-31 100 100 100 0 100 100 100 A2 58 388 00136 66 ITHMAAR BANK Arad 2015-06-01 100 63 100 100 89 100 93 A2 59 390 00142 9 ITHMAAR BANK West Riffa Branch 2015-06-01 100 100 100 100 83 100 96 A2 60 391 00157 9 ITHMAAR BANK Arad 2015-06-02 100 100 100 100 83 100 96 A2 61 392 00155 9 ITHMAAR BANK Bahrain Mall 2015-06-02 100 100 100 100 83 100 96 A2 62 393 00154 9 ITHMAAR BANK Salmabad 2015-06-02 79 100 80 100 83 100 86 A2 63 394 00153 85 ITHMAAR BANK Riffa 2015-05-31 100 100 75 0 100 100 97 A2 64 395 00151 85 ITHMAAR BANK Riffa Ladies 2015-05-28 100 100 75 0 100 100 97 A2 65 396 00149 85 ITHMAAR BANK Um Al-Hassam 2015-05-25 100 100 100 0 89 100 97 A2 66 397 00147 85 ITHMAAR BANK Riffa Ladies 2015-05-23 79 100 75 100 89 100 88 A2 67 398 00144 85 ITHMAAR BANK Manama 2015-05-17 100 100 67 50 100 100 93 A2 68 399 00143 85 ITHMAAR BANK Gudaibiya 2015-05-19 100 100 80 0 100 100 97 A2 69 400 00165 67 ITHMAAR BANK Al Hamalah Branch 2015-06-02 84 63 80 100 83 100 83 A2 70 401 00167 66 ITHMAAR BANK Main - Seef Tower 2015-06-03 84 100 75 100 89 100 89 A2 71 402 00174 66 ITHMAAR BANK Isa Town 2015-06-06 100 100 75 100 89 100 94 A2 72 403 00178 66 ITHMAAR BANK Manama 2015-06-08 68 100 75 100 100 100 86 A2 73 404 00180 67 ITHMAAR BANK Salmabad 2015-06-08 100 100 100 100 89 100 97 A2 74 406 00192 61 ITHMAAR BANK Budaiya 2015-06-11 100 100 80 100 89 100 94 A2 75 407 00186 61 ITHMAAR BANK Um Al-Hassam 2015-06-09 64 100 100 0 100 100 87 A2 76 408 00213 86 ITHMAAR BANK Manama 2015-06-16 84 100 80 100 100 100 92 A2 77 409 00208 63 ITHMAAR BANK Muharraq 2015-06-16 68 100 80 0 100 100 82 A2 78 410 00200 63 ITHMAAR BANK Bahrain Mall 2015-06-14 68 100 80 100 100 100 86 A2 79 411 00204 66 ITHMAAR BANK Zinj 2015-06-15 100 100 75 100 89 100 94 A2 80 412 00199 9 ITHMAAR BANK Busaiteen 2015-06-14 82 100 80 100 72 100 84 A2 81 414 00209 66 ITHMAAR BANK Muharraq 2015-06-16 76 100 75 100 100 100 89 A2 82 415 00201 67 ITHMAAR BANK Riffa Ladies 2015-06-14 92 100 75 100 89 100 91 A2 83 416 00206 85 ITHMAAR BANK Um Al-Hassam 2015-06-15 84 100 75 100 89 100 89 A2 84 417 00207 67 ITHMAAR BANK Zinj 2015-06-16 68 100 80 100 89 100 83 A2 85 418 00220 9 ITHMAAR BANK Riffa 2015-06-15 76 100 80 100 89 100 86 A2 86 419 00221 9 ITHMAAR BANK Al Hamalah Branch 2015-06-15 100 100 100 100 100 100 100 A2 87 430 00237 70 ITHMAAR BANK Isa Town 2015-06-07 100 100 75 100 100 100 97 A2 88 420 00222 61 ITHMAAR BANK Gudaibiya 2015-06-15 84 100 80 100 89 100 89 A2 89 421 00223 9 ITHMAAR BANK Bahrain Mall 2015-06-16 84 100 80 100 89 100 89 A2 90 422 00224 9 ITHMAAR BANK Salmabad 2015-06-16 100 63 100 100 100 100 96 A2 91 423 00227 26 ITHMAAR BANK Gudaibiya 2015-06-17 100 63 100 50 100 100 92 A2 92 424 00228 9 ITHMAAR BANK West Riffa Branch 2015-06-17 92 63 80 50 89 100 84 A2 93 425 00229 9 ITHMAAR BANK Isa Town 2015-06-17 100 63 80 50 89 100 87 A2 94 426 00230 63 ITHMAAR BANK Arad 2015-06-14 68 100 100 100 78 100 83 A2 95 427 00236 68 ITHMAAR BANK Isa Town 2015-06-17 100 100 100 0 100 100 100 A2 96 428 00237 68 ITHMAAR BANK Sanad 2015-06-17 64 100 75 100 89 100 82 A2 97 429 00234 9 ITHMAAR BANK Riffa Ladies 2015-06-16 82 100 75 100 89 100 88 A2 98 431 00240 71 ITHMAAR BANK Busaiteen 2015-06-14 82 100 75 0 100 100 91 A2 99 432 00242 86 ITHMAAR BANK West Riffa Branch 2015-06-01 100 100 100 100 83 100 96 A2 100 433 00241 85 ITHMAAR BANK West Riffa Branch 2015-06-17 64 100 75 100 100 100 85 A2 101 434 00239 63 ITHMAAR BANK Muharraq 2015-06-16 82 100 75 100 100 100 91 A2 102 435 00243 61 ITHMAAR BANK Riffa 2015-06-23 100 100 80 100 100 100 97 A2
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